What Digimite Technology does

Digimite Technology, LLC is a Naperville, Illinois-based managed IT services provider founded in 2006 and backed by a Chicago-based private equity firm. The company delivers a managed services platform organized into three core modules — Systems (infrastructure monitoring and management of servers, networks, firewalls, mobile devices, and end-user devices), Helpdesk/End Users (24/7 end-user support via toll-free, email, and a system-tray ticket agent), and Enterprise Antivirus/Security (Bitdefender-powered endpoint protection with mobile lock/wipe) — all delivered from a North America Network Operations Center with 24/7/365 availability. A Projects and Consulting practice supplements recurring managed services with migrations, application implementations, CRM/ERP rollouts, virtualized infrastructure, and audit/discovery engagements including security and penetration testing.

The platform is built on broad cross-stack integration expertise spanning Windows, Linux, Exchange, SQL, Oracle, VMware, and various web and middleware runtimes (PL/SQL, Ruby/Rails, Java, Python, Apache Tomcat, Red Hat). Revenue is generated primarily through subscription/recurring managed services contracts billed annually on a quote basis, with secondary one-time project and consulting revenue. The company targets small and mid-sized businesses that lack the scale or desire to staff in-house IT, with named customers spanning distribution, manufacturing, technology services, finance/accounting, and retail. The leadership team is led by President/CEO Bart Zub (prior experience at Rohm and Haas, Air Products, AT&T, and Comcast), with Chairman Peter Foyo (former CEO of Nextel Mexico, EVP at NII Holdings) and VP/Advisory Board member Christopher D. Lacy.

Name

Digimite Technology

Legal name

Digimite Technology, LLC

Website

https://mydigimite.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

1–10 employees

Short description

Digimite Technology is a Naperville, Illinois-based managed IT services provider delivering 24/7 infrastructure monitoring, helpdesk, security, and projects/consulting services to small and mid-sized businesses across distribution, manufacturing, technology services, finance, and retail.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (5415), Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)

akta.pro primary industry

Helpdesk & End-User Support Services (BPAEABAB)

akta.pro secondary industries

Systems Integration & Implementation Services (BPAEAAAB), Network Implementation & Integration Services (BPAEAEAB)

Keywords

• Managed IT services
• IT infrastructure monitoring
• Helpdesk support services
• Network operations center
• IT consulting projects

Headquarters

HQ city

Naperville

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Managed IT Services: Recurring managed services revenue from monitoring, managing, and supporting enterprise infrastructure including servers, networks, security, and end-user devices. Services include 24/7 helpdesk support, system monitoring, and infrastructure management.
2. Projects and Consulting: One-time project-based revenue for system migrations, upgrades, implementations, and consulting engagements including Windows platform migrations, database migrations, security audits, and application development/implementation.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Digimite Technology provides managed IT services from its North America Network Operations Center, including 24/7/365 monitoring, management, and support for enterprise infrastructure (servers, networks, mail systems, mobile devices, desktops, and security) along with end-user helpdesk support. The company also delivers project-based consulting for system migrations, application implementations, and security audits.

Product overview

Digimite Technology is an IT managed services provider offering a unified managed services platform comprised of three core modules: Systems (infrastructure monitoring and management of servers, networks, and back-end systems), Helpdesk/End Users (24/7 end-user support and ticket management), and Enterprise Antivirus/Security (Bitdefender-powered security included on all managed devices). The company also provides Projects and Consulting services organized into three areas: Systems (migrations and upgrades), Applications (implementation and middleware), and Audit/Discovery (security and compliance audits). Their offering is delivered through a Chicago-based Network Operations Center with 24/7/365 monitoring capabilities, supporting clients across multiple industries throughout North America.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed Services - Systems Infrastructure monitoring, management, and support for servers, routers, switches, firewalls, mobile devices, desktops, laptops, printers, and back-end systems delivered from Digimite's North America Network Operations Center with 24/7/365 availability.
• Managed Services - Helpdesk/End Users End-user support delivered via toll-free numbers, email distribution, and system tray agent ticket creation, designed to keep customer workforces productive with fast resolution of technology issues.
• Managed Services - Enterprise Antivirus/Security Enterprise-grade security solution powered by Bitdefender, included on every client device and server under the Managed Services platform, with capabilities to prevent removable media usage and remotely lock/wipe mobile devices.
• Projects and Consulting - Systems Systems migration and upgrade services including Windows platform systems, database SQL migrations, legacy and current OS upgrades, mail and Exchange transitions, desktop OS upgrades, and Linux implementations.
• Projects and Consulting - Applications Application system upgrade paths and implementation services for Microsoft products, proprietary applications, middleware, databases, web, and mobile apps using technologies including PL/SQL, Ruby/Rails, Groovy/Grails, C++, Java, PHP, Python, Oracle Fusion, and Apache Tomcat.
• Projects and Consulting - Audit/Discovery Infrastructure visibility and insight services including security and exposure audits, breach and penetration testing, license compliance reviews, hardware warranty tracking, and energy usage analysis.
• CRM/ERP Solutions Implementation Installation and configuration of CRM and ERP solutions for enterprise platforms, enabling sophisticated marketing efforts, improved customer interaction, and real-time insight on business key metrics.
• Virtualized Infrastructure Implementation Virtualized environment implementation providing complete failover, redundancy, and backup storage solutions for enterprise data protection.

Quantifiable outcome

• Trimarco saves nearly $30,000 per year by outsourcing IT to Digimite versus hiring a full-time IT person or department
• +4 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature6 records

Partnerships

One partnership is on record.

• BitdefendercoreTechnology or IntegrationDigimite has partnered with Bitdefender Enterprise Security and provides this solution included in every client device as well as server under the Managed Services platform. Bitdefender provides enterprise-grade antivirus and security protection as part of Digimite's standard managed services offering.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Ascend Technologies: Midwest managed IT, cloud, and security provider with PE backing (Quad-C). Closely comparable in customer profile, managed services + project delivery model, and PE-backed growth posture.
• iCorps Technologies: New England-based MSP delivering managed IT, cloud, and security to SMB and mid-market clients. Comparable in core offering (managed services, helpdesk, projects) and SMB outsourcing value proposition.
• Datapath: Midwest-headquartered managed IT services and consulting firm serving mid-market organizations. Directly comparable in regional positioning, managed services + projects mix, and customer profile.
• Taylored Systems: Indiana-based managed IT services and consulting firm serving SMB and mid-market customers across the Midwest. Directly comparable in target segment (SMB outsourcing), service mix (managed services, helpdesk, projects/consulting), and regional focus.
• OneCore360: Midwest managed IT services and consulting company serving SMB and mid-market organizations. Directly comparable managed services plus project/consulting mix and SMB outsourcing angle.
• BIZTECH Solutions: Full-service managed IT, cloud, and consulting provider focused on SMBs across multiple verticals. Comparable in service catalog (managed services, helpdesk, projects), vertical mix, and SMB cost-saving value proposition.

Broad incumbents

• ConnectWise: Leading software platform for MSPs and IT service providers, used across the industry to run service delivery, RMM, and business operations. Sits adjacent to Digimite - indirectly comparable as the tooling backbone of the MSP industry.
• Marco Technologies: Large Midwest IT services and managed services firm offering cloud, managed IT, print, and unified communications. Overlapping managed services portfolio for SMB/mid-market, but operates at a substantially larger scale.
• Kaseya: Large platform provider offering RMM, security, and PSA tools to managed service providers globally. Comparable technology footprint in Bitdefender-like endpoint/security/ransomware stack that Digimite white-labels to clients.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/mydigimite

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Digimite Technology