What OPOC does

OPOC (legal entity OPOC Limited) is a UK-based SaaS company headquartered in Wilmslow, founded in 2016, that sells a cloud-based project and field service management platform to businesses operating mobile workforces. The platform centres on a web-based Control Centre paired with native iOS and Android mobile applications, enabling project managers to schedule jobs, dispatch work, configure mobile forms with multimedia inputs (photos, video, barcodes, geolocation, signatures, voice-to-text), and stream field data back to the office in real time, with offline data capture synced on reconnect. The product suite covers four core modules — Mobile Workforce Management, Mobile Forms, Sub-Contractor Management (with multi-level subcontractor chains), and Project & Resource Planning — plus sector-specific packages for Retail Installations, Field Marketing, Installation Services, and Mobile Forms to Certificate, with additional solutions for building maintenance, fleet management, health & social, exhibition contractors and proof of delivery.

OPOC monetises primarily through per-seat monthly subscriptions on a three-tier model: Starter (entry-level), Business Plus at £35/user/month for 5–20 users, and Enterprise with custom pricing for 21–1,000 users, alongside add-on fees for additional admin users, network users, projects and three support tiers (Standard, Premier, Platinum). Its go-to-market combines a self-serve PLG funnel (free 30-day Business+ trial via an online setup wizard, no credit card required) with an enterprise sales motion using designated account managers and direct phone/contact-form intake. App-store distribution extends reach globally in principle, though the operating footprint is concentrated in the United Kingdom.

The company's named end customers appear concentrated among field-marketing and retail-installation agencies (notably Channel Assist and SJH Retail Installations) that in turn serve well-known retail and technology brands (Adidas, Amazon, Costa, Co-op, Dixons, EE, Fitbit, Google, Halfords, Huawei, John Lewis, Microsoft, Samsung, Sainsbury's, Sonos, TUI, M&S Simply Food). Quantified outcome signals cited by the company include 62% reductions in phone calls and 85% reductions in emails, 10,000+ RFIs deployed in a single week, a 700-store TUI campaign delivered one week after install, and 1,271 reports generated for one customer in roughly three months. The business is privately held with no disclosed external funding, runs a 1–10 employee team, and continues to ship incremental features (most recent confirmed release: Calendar Module in January 2019; active content marketing into 2024).

Name

OPOC

Legal name

OPOC Limited

Website

https://opoc.co.uk

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

1–10 employees

Short description

OPOC Limited is a UK-based SaaS provider of a cloud-based project and field service management platform — pairing a web Control Centre with iOS/Android mobile apps — that helps businesses manage mobile workforces, mobile forms, multi-level subcontractors, and multi-site retail installation or field marketing campaigns via real-time data streaming and offline capture.

Ownership category

akta.pro rank

Headquarters

HQ city

Wilmslow

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Subscription (SaaS): OPOC operates as a SaaS platform with per-user monthly subscription pricing. Users purchase network tokens (licences) to access the platform. Additional users can be added at any time. Three tiers: Business+ (£35/user/month for 5-20 users), Enterprise (custom pricing for 21-1000 users), and Starter. Support tiers (Standard, Premier, Platinum) available at additional cost.
2. Additional User Licenses: Additional admin users and network users can be purchased on per-annum or monthly basis. Additional projects available for purchase separately.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

OPOC provides a cloud-based field service and project management platform consisting of a web-based Control Centre paired with native iOS and Android mobile applications. The platform enables businesses to manage mobile workforces, build and deploy customizable mobile forms (with offline sync, GPS, and voice-to-text), coordinate multi-level subcontractor networks, and schedule projects via a calendar module with live dynamic reporting. Offered in Starter, Business+, and Enterprise tiers on a per-user monthly subscription, with sector-specific suites for retail installations, field marketing, installation services, and mobile-forms-to-certificate workflows.

Product overview

OPOC is a unified field service management and mobile workforce management platform consisting of a web-based Control Centre, Mobile App (iOS and Android), and specialized software modules. The core portfolio includes Mobile Workforce Management Software, Mobile Forms, Sub-Contractor Management Software, and Project And Resource Planning Software. These integrate with sector-specific solutions for Retail Installations, Field Marketing, Installation Services, Mobile Forms To Certificate, and additional industries including building contractors, facility managers, exhibition contractors, fleet maintenance, and despatch/proof of delivery. Key features include Dynamic Reports, Calendar Module, Scrapbook Library, real-time GPS tracking, voice-to-text data capture, and offline functionality. The platform is offered in Starter, Business Plus (for SMBs), and Enterprise pricing tiers.

Differentiator

Problem solved

Functional benefit

Products and services

• Control Centre Web-based online control centre for project managers to create bespoke projects, assign tasks to field agents, monitor progress in real-time, manage subcontractor networks, and generate reports. Available in Starter, Business, and Enterprise tiers and accessible from desktop and mobile browsers.
• OPOC Mobile App Mobile application available for iPhone and Android devices that enables field agents to view assigned projects, respond to requests for information (RFIs), track locations, receive notifications, capture photos/videos/signatures and upload documentation. Supports offline functionality with data sync when connection is restored.
• Mobile Forms Flexible mobile forms technology for field data collection. Allows creation of reusable templates with various question types including images, text, videos, barcodes, select lists, geolocation, and voice-to-text. Forms can be mandatory or optional and work offline.
• Mobile Workforce Management Software Software for planning, managing, tracking and scheduling employees or subcontractors working off-site. Provides real-time updates from field teams including notes, pictures, video, and geolocations with instant issue flagging.
• Sub-Contractor Management Software Software enabling management of own field workforce and subcontractors within one portal. Supports multi-level subcontracting, four-digit pin code authentication, and allows subcontractors to receive jobs from multiple customers in a single app.
• Project and Resource Planning Software Resource planning and scheduling module enabling users to schedule dates when resources are assigned to projects. Features color-coded calendar view, time tracking, resource availability checking based on specific skills, and dynamic reporting.
• Retail Installations Software Sector-specific software suite for managing installation teams at retail establishments. Includes scheduling, mobile forms, and reporting for national retailer brand campaigns and multi-location installations.
• Field Marketing Software Sector-specific software for managing field marketing campaigns and brand ambassadors. Enables tracking of sales, stock replenishment requests, lead recording, photographic confirmation of product placement, and real-time feedback from field marketers.
• Installation Services Software Sector-specific software for managing installation teams working at customer locations. Enables work allocation via mobile app, provides all documentation needed by field staff, builds compliance questionnaires, and provides instant notifications when issues arise.
• Mobile Forms to Certificate Software Platform for producing industry-standard certification with digital tools. Maps flexible, reusable mobile forms to industry compliance certificates that can be instantly sent to mobile devices for completion and exported to customers.

Quantifiable outcome

• 62% reduction in phone calls and 85% reduction in emails for OPOC users
• +4 more outcomes

Named customers20 records

Segments7 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability2 records

Feature8 records

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Salesforce Field Service: Enterprise FSM offering inside the Salesforce CRM/Service Cloud platform with mobile worker dispatching and forms. Adjacent / overlapping for enterprise accounts evaluating OPOC for larger deployments.
• ServiceNow Field Service Management: Enterprise FSM offering within ServiceNow's workflow platform, focused on enterprise IT, facilities, and operations teams. Relevant incumbent competitor for larger multi-site deployments.

Direct peers

• Jobber: Field service management software targeting small-to-mid service businesses with scheduling, mobile work, and customer communications. Mirrors OPOC's SMB tier and mobile workforce workflow.
• Connecteam: Mobile-first workforce management SaaS for deskless and field teams with scheduling, forms, and communication. Highly comparable in offering shape and target buyer (small-to-mid field operations) to OPOC.
• Repsly: Field team management platform purpose-built for CPG brand execution, retail merchandising, and field marketing agencies. Directly comparable to OPOC's retail installations and field marketing verticals.
• WorkWave: Field service management SaaS covering routing, scheduling, and mobile forms for service businesses. Comparable breadth of features and target SMB-to-mid market as OPOC.
• ServiceTitan: Mobile workforce and field service management for trades and service businesses with mobile forms, scheduling, and reporting. Overlaps with OPOC's mobile workforce and mobile forms capabilities across installation-adjacent trades.
• SafetyCulture (iAuditor): Mobile inspection and forms platform with offline-first data capture and reporting. Closely comparable to OPOC's mobile forms, offline mode, and dynamic reporting features for field-based operations.
• ServiceM8: Mobile-first job management software for trade and field service businesses with strong offline capability. Comparable to OPOC's mobile-first design and field workforce use case.

Emerging players

• Praxedo: Cloud-based field service management platform with mobile workforce, forms, and field service analytics for utilities and multi-site operations. Overlaps with OPOC's mobile workforce, multi-site scheduling, and reporting stack.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/opoc-retail-limited

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about OPOC