IP Partners

What IP Partners does

IP Partners is an Australian IT managed service provider (MSP) headquartered in Adelaide, South Australia, founded circa 2012-2013 to deliver IT support, managed services, and consulting to small and medium-sized businesses. The company has expanded nationally, operating offices in Melbourne, Sydney, and Brisbane to provide coverage across Australia's four largest commercial markets. Its core offerings include remote IT monitoring and management, network services, server services, surveillance, IT auditing, and consultative IT strategy services, delivered through both on-site and remote support models with subscription-based recurring revenue.

The company's product portfolio spans managed IT services, hardware resale (Acer, Microsoft Surface, HP, Samsung, Leader), and specialized education solutions including a custom BYOD Program Portal for schools, interactive HDi edge whiteboards, and 24/7 help desk support. IP Partners also operates IPP Cyber Consulting, a wholly-owned subsidiary delivering endpoint protection, vulnerability management, and cybersecurity awareness training aligned with the Australian Cyber Security Centre's Essential Eight framework. Technical operations leverage Microsoft Intune for unified endpoint management, RMM software for remote monitoring, and communication platforms including Microsoft Teams and Slack for distributed workforce support. Key technology partnerships include Microsoft, Acer, Axis Communications, Brother, Cradlepoint, Google Workspace, PC Locs, and Data Up (a strategic cloud/WAN/telecom partner).

The business model combines recurring subscription revenue from managed service contracts with hardware sales, professional services for IT consulting and auditing, and project-based revenue. The go-to-market is sales-led and consultative, targeting primary segments of Australian SMBs and the education sector, with secondary verticals spanning corporate, defense and government, finance and insurance, healthcare and life sciences, construction and real estate, and sports and entertainment. Distribution occurs through four regional offices, an e-commerce storefront (IPP Shop), remote service delivery, and vendor channel partnerships. The company is privately held and founder-operated, with Illia Sotiropoulos as Managing Director, and has not disclosed external funding or revenue figures.

Name

IP Partners

Legal name

IP Partners

Website

https://ippartners.com.au

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

IP Partners is an Australian IT managed service provider headquartered in Adelaide, delivering IT support, managed services, consulting, and cybersecurity to small and medium-sized businesses and the education sector across Australia through offices in Adelaide, Melbourne, Sydney, and Brisbane.

Ownership category

akta.pro rank

Headquarters

HQ city

Adelaide

HQ country

Australia

HQ region

Oceania

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Recurring managed services revenue from remotely monitoring client IT systems, protecting them from cyber attacks. This is a subscription-based revenue stream as an MSP.
2. Hardware Sales: Sale of IT hardware including laptops (Acer Spin 5, HP ENVY X360, Microsoft Surface Book 2), tablets, and related accessories through their online shop.
3. Remote Management Services: Remote computer support and management services allowing the company to manage client systems from remote locations. Includes remote control assistance, VPN setup, Remote Desktop Services, and continuous monitoring using RMM software.
4. IT Consulting: Consulting services including project management, resourcing, strategy development, and cyber security advisory. Take a consultative approach to build IT strategies supporting business strategies.
5. Auditing Services: IT audit services including physical security controls evaluation, business and financial controls assessment, and IT systems review. Can assess readiness for BYOD solutions.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

IP Partners is an Australian IT managed service provider delivering IT managed services, IT support, and IT consulting to small and medium-sized businesses across Australia. Its portfolio includes remote monitoring and management, network, server, surveillance and auditing services, IT consulting, and a custom BYOD Program Portal for the education sector. The company also offers cybersecurity consulting through IPP Cyber Consulting and resells IT hardware through its IPP Shop.

Product overview

IP Partners is an Australian IT managed service provider offering a comprehensive suite of IT services for small and medium businesses. Their portfolio centers on managed IT services, IT support, and IT consulting as core offerings, supplemented by specialized services including network services, server services, remote management, surveillance services, auditing services, and project management. For the education sector, they provide dedicated services including BYOD program portals, interactive whiteboards (HDi edge screens), 24/7 help desk support, and website/mobile app management for schools. Their IPP Cyber Consulting subsidiary delivers endpoint protection and vulnerability management services. The company also operates as a reseller for hardware products including laptops, tablets, and convertibles from brands such as Acer, Microsoft Surface, HP, Samsung, and Leader. Through a partnership with Data Up, they offer cloud, WAN, and telecommunications solutions. The service model integrates communication platforms including Microsoft Teams and Slack as part of remote working solutions.

Differentiator

Problem solved

Functional benefit

Brands

• IPP Cyber Consulting: A cybersecurity consulting service provided by IP Partners offering endpoint protection, vulnerability management, and cyber security awareness training for small and medium-sized businesses.
• Data Up

Products and services

• IT Managed Services Subscription-based remote monitoring and management of client IT systems including endpoints, networks, servers, email, mobile devices, and databases, with cyber attack protection for small and medium-sized businesses across Australia.
• IT Support Reactive and proactive technical support services for troubleshooting IT issues and ongoing day-to-day business IT needs.
• IT Consulting Strategic IT consulting including project management, resourcing, strategy development, and cybersecurity advisory to build IT strategies that support business success.
• BYOD Program Portal Custom Bring Your Own Device program portal for schools where parents select and purchase devices for students, with school-customizable device pages, accessory purchase, warranty extensions, easy payment systems, and fast shipment.
• IPP Cyber Consulting Cybersecurity consulting service providing endpoint protection, vulnerability management, and cyber security awareness training for small and medium-sized businesses.
• Hardware Sales Sale of computers, laptops, tablets, and IT hardware from partner brands including Acer, Microsoft Surface, HP, Samsung, and Leader via the IPP Shop.
• Network Services Network design, implementation, and management services including network segmentation for security and performance optimization.
• Remote Management Remote computer and network management enabling technicians to access and troubleshoot client systems from any location without physical visits, using RMM software and Splashtop SOS.
• Server Services Server installation, configuration, and ongoing maintenance services supporting business IT infrastructure.
• Auditing Services IT audit services including systems and applications audits, security audits, cloud vendor audits, and compliance assessments.
• Surveillance Services Security surveillance system installation and management for business premises, leveraging Axis Communications partnership.
• Project Management IT project management services for planning and executing technology implementations and upgrades.
• Repairs Device repair services for laptops and computers with free quotes and pickup options available.

Quantifiable outcome

• Faster issue resolution through remote IT support compared to traditional on-site IT
• +3 more outcomes

Named customers3 records

Segments9 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• AcercoreChannel Partner/ Reseller/ DistributorAcer is a partner whose logo appears on IP Partners' website indicating a hardware resale relationship. IP Partners sells Acer products including laptops and devices.
• MicrosoftcoreTechnology or IntegrationMicrosoft partnership enables IP Partners to provide Microsoft-based solutions including Microsoft Intune for unified endpoint management, Teams for collaboration, and other Microsoft enterprise solutions.
• BrotherminorChannel Partner/ Reseller/ DistributorBrother is a partner whose logo appears on IP Partners' website indicating a hardware/resale relationship for printing solutions.
• Axis CommunicationscoreTechnology or IntegrationAxis Communications partnership enables IP Partners to provide surveillance and security camera solutions as part of their surveillance services offerings.
• CradlepointcoreTechnology or IntegrationCradlepoint partnership enables IP Partners to provide networking solutions including wireless WAN and edge connectivity for businesses.
• Google WorkspacecoreTechnology or IntegrationGoogle Workspace partnership enables IP Partners to provide cloud productivity and collaboration solutions to their clients.
• Data UpcoreStrategic or Co-development PartnerData Up is a strategic partner providing end-to-end cloud, WAN, and telecommunications solutions. Data Up was born from meeting small business needs and offers cost-effective data offsite solutions. They have relationships with leading ISPs and Telcos and leverage solutions to deliver to clients at reduced prices.
• PC LocsminorChannel Partner/ Reseller/ DistributorPC Locs is a partner whose logo appears on IP Partners' website, likely related to education technology solutions and device management.
• Department for Education South AustraliacoreChannel Partner/ Reseller/ DistributorEducation SA logo appears on IP Partners' website indicating a partnership or working relationship with the South Australian Department for Education for providing IT services to schools.
• Adelaide Olympic Football ClubminorOthersAOFC is proudly sponsored by IP Partners as part of community engagement and local sports support.
• West Adelaide Soccer ClubminorOthersIP Partners proudly sponsors the West Adelaide Soccer Club as part of community involvement.
• Adelaide Pumas Soccer ClubminorOthersIP Partners proudly sponsors the Adelaide Pumas Soccer Club as part of community sponsorship program.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Brennan IT: Australian-owned managed services and IT services company serving SMB and mid-market clients nationally. Directly comparable in service portfolio, customer size tier, and multi-office operating model.
• Interactive: Australian managed services and IT solutions provider serving SMB and mid-market customers nationally. Closely comparable service mix and target customer profile to IP Partners.
• CompNow: Australian technology distributor and managed services provider with strong focus on the education sector including BYOD and device lifecycle programs. Directly comparable to IP Partners' education vertical and BYOD portal offering.
• Datacom: Large ANZ-headquartered IT services and solutions provider offering managed services, cloud, security, and consulting. Comparable business model and target segments, with significantly larger scale.
• Outcomex: Australian IT managed services and solutions integrator focused on SMB and mid-market clients across multiple verticals. Similar size tier and managed services orientation to IP Partners.
• Data#3: ASX-listed Australian IT solutions provider delivering managed services, cloud, security, and hardware procurement to mid-market and enterprise customers across Australia. Closest large-scale domestic peer to IP Partners' managed services + hardware resale + Microsoft-centric model.

Broad incumbents

• Kyndryl: Global IT infrastructure services provider spun out of IBM, offering managed infrastructure and security services. Adjacent in capability set but operates at significantly larger scale and complexity than IP Partners.
• Computacenter: Global enterprise IT infrastructure provider with managed services capabilities across multiple geographies. Comparable on managed services and hardware procurement but at significantly larger scale.
• Logicalis: Global IT solutions and managed services provider operating across multiple regions including Asia-Pacific. Overlaps with IP Partners on managed services, networking, and security offerings for mid-market customers.
• Insight Enterprises: Global IT solutions provider offering hardware, software, and managed services to SMB through enterprise. Overlaps with IP Partners on hardware resale and managed services but at much larger scale and broader portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/IPPartnersAus
• Facebookfacebook.com/IPPartnersAus
• LinkedInau.linkedin.com/company/ippartnersaus
• Instagraminstagram.com/ippartners

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about IP Partners