What Ryviu does

Ryviu is a SaaS review management platform purpose-built for e-commerce merchants on Shopify and WooCommerce. Its core product enables one-click import of customer reviews from six major marketplaces (AliExpress, Amazon, Etsy, Walmart, DHgate, Shopee) and CSV files, then displays those reviews through customizable widgets (masonry, carousel, branded layouts) with photo/video support, star ratings, and Google Rich Snippets for SEO. The platform additionally provides Q&A management, automated review request emails, bulk export, and an AI Reviews Summary feature on the top tier.

The company operates a four-tier freemium SaaS pricing model: Free, Basic ($6.99/mo), Advanced ($9.99/mo), and Unlimited ($19.99/mo), with a 25% annual prepay discount and an optional Loyalty Program add-on ($15/mo). Distribution is entirely self-serve through the Shopify App Store and WooCommerce marketplace, supported by a 25+ partner app cross-promotion network and content marketing.

Founded in 2016 by Nam Nguyen and headquartered in Thai Nguyen, Vietnam (with Ryviu Ltd. governed by English law), the company is privately held, self-described as profitable and independent, and reports serving over 80,000 stores worldwide with 18M+ product reviews imported across the platform.

Name

Ryviu

Legal name

Ryviu Ltd.

Website

https://ryviu.com

Company type

Private

Founded year

2016

Operating status

Operating

Short description

Ryviu is a SaaS review management platform for Shopify and WooCommerce merchants, enabling one-click import of reviews from major marketplaces, customizable review widgets, Q&A, and automated review request emails. Founded in 2016, it serves over 80,000 stores.

Ownership category

akta.pro rank

Product category

E-commerce Review Management Software

SIC

Services-Advertising (7310)

akta.pro primary industry

Personalization, Testing & Conversion Rate Optimization (CRO) (BPAFAFAG)

akta.pro secondary industries

Price Comparison, Deals, Cashback & Loyalty Shopping Platforms (BPAMAGAH), Product Information Management (PIM), Digital Shelf & Content Syndication Services (CRAOAOAH)

Keywords

• E-commerce review management
• Shopify reviews app
• WooCommerce reviews plugin
• Product review import
• Customer social proof

Headquarters

HQ city

Hanoi

HQ country

Vietnam

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Subscription Plans (SaaS): Ryviu operates a tiered SaaS subscription model with four plans: Free (forever), Basic ($6.99/mo), Advanced ($9.99/mo), and Unlimited ($19.99/mo). All paid plans include a 7-day free trial. Annual billing offers a 25% discount. An optional Loyalty Program add-on is available for +$15/mo (or +$180/year). Revenue is generated through recurring monthly/annual subscriptions.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Ryviu provides a SaaS review management and social proof platform for e-commerce merchants on Shopify and WooCommerce. The product enables merchants to import reviews from major marketplaces (AliExpress, Amazon, Etsy, Walmart, DHgate, Shopee), display them via customizable widgets, collect new reviews through automated emails, manage customer Q&A, optimize product pages for SEO with rich snippets, and leverage AI-generated review summaries to build trust and increase conversion rates.

Product overview

Ryviu is a review management platform for e-commerce brands operating on Shopify and WooCommerce. The core offering consists of the Ryviu Reviews App with integrated modules for importing reviews from marketplaces (AliExpress, Amazon, Etsy, Walmart, DHgate, Shopee), displaying reviews via customizable widgets (masonry, carousel layouts), collecting photo/video reviews, managing Q&A, and sending automated review request emails. The product is offered across four pricing tiers (Free, Basic, Advanced, Unlimited) with increasing limits and features, plus an optional Loyalty Program add-on. Key differentiating features include AI-powered Reviews Summary on the Unlimited plan, Google Rich Snippets for SEO, and native integrations with major dropshipping marketplaces. The platform claims to support over 80,000 stores worldwide.

Differentiator

Problem solved

Functional benefit

Products and services

• Ryviu Reviews App
• Ryviu Loyalty Program

Quantifiable outcome

• 35% increase in conversion rate for stores using Ryviu
• +2 more outcomes

Named customers13 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability2 records

Feature14 records

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Trustpilot: Trustpilot is a global consumer review platform serving businesses across categories with both free and paid plans. It overlaps with Ryviu in store/brand reviews but operates more broadly across industries beyond e-commerce.
• Bazaarvoice: Bazaarvoice is an enterprise user-generated content and ratings-and-reviews platform serving large retailers and brands. It competes in the same reviews category as Ryviu but at a much larger enterprise scale.

Direct peers

• Fera.ai: Fera is a Shopify reviews app offering product reviews, photo reviews, and customizable widgets. It competes directly with Ryviu in the same SMB Shopify merchant segment.
• Yotpo: Yotpo is an enterprise-grade reviews, ratings, and user-generated content platform for e-commerce brands. It targets a similar merchant base as Ryviu but skews toward larger brands with a heavier feature set.
• Judge.me: Judge.me is a leading Shopify and WooCommerce reviews app offering product reviews, photo reviews, and review request emails. It directly competes with Ryviu in the same SMB merchant segment with a similar freemium pricing model.
• Okendo: Okendo is a reviews and user-generated content platform focused on Shopify and BigCommerce merchants. It is comparable to Ryviu in core reviews functionality with a more brand-oriented positioning.
• Loox: Loox is a Shopify-focused reviews app specializing in photo and video reviews with referral incentives. It overlaps directly with Ryviu's photo/video review widget and merchant base.
• Stamped.io: Stamped.io provides product reviews, NPS, and a loyalty program for Shopify and other e-commerce platforms. It competes head-on with Ryviu's reviews + loyalty product combination.

Emerging players

• Junip: Junip is a Shopify-native reviews app targeting growing DTC brands with on-brand review widgets. It overlaps with Ryviu's established-brand segment but with a more design-led, mid-market tilt.

Others

• Klaviyo: Klaviyo is a leading email and SMS marketing platform native to Shopify and WooCommerce. It is adjacent to Ryviu through review request emails and shared merchant base, though it operates in marketing automation rather than reviews.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@RyviuApp
• Facebookfacebook.com/ryviu

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ryviu