ECON TEL

What ECON TEL does

ECON TEL GmbH is a privately held German B2B sales outsourcing company headquartered in Münster (Martin-Luther-King-Weg 2a, 48155 Münster), founded approximately 1994 and led by Managing Directors Dieter Fialla and Claudia Hegemann. The firm provides telephone-based customer acquisition, LinkedIn networking, market analysis, and existing-customer management services on behalf of clients in the German technical and construction-adjacent industries. Its core operations are delivered by a team of 100+ trained sales professionals operating in 11 languages, with dedicated teams assigned per client account and a structured onboarding and strategy-development process that includes custom 'Projektbücher' (project documentation, strategy, training materials).

The business model is professional-services/outsourced sales: clients engage ECON TEL to perform outreach to decision-makers, qualify leads, schedule appointments, and manage customer relationships — generating pre-qualified contacts that the client's own sales team can convert. Revenue is generated through hourly billing (60-minute units), fixed prices, monthly flat rates, or project-based flat rates, with pricing negotiated in personal consultation and tailored per engagement. The company does not guarantee contract closures, positioning itself on activity and qualified-output delivery rather than outcome-based commissions. Supporting technology consists of a proprietary real-time client dashboard that provides live visibility into sales activity, pipeline, and order opportunities, along with reporting and market analysis outputs.

ECON TEL serves a mix of German Mittelstand (mid-market and small enterprise) companies and larger international firms, with named reference customers including Viessmann, Viega, Zeppelin Rental, Brugg Pipes, Marantec, Olsberg GmbH, VM Building Solutions, Bischoff Elektronik, Rheinisch-Bergische Druckerei, and Metak. Long-tenured client relationships (several exceeding 9–12 years) and the firm's positioning as an embedded 'department' or 'team extension' indicate deep workflow integration on the customer side. Distribution is consultative and direct — driven by the corporate website, blog content, LinkedIn, and association memberships (VDM Nordwest, BVMW, münsterLAND.digital). The company has no external funding, no parent company, and no disclosed M&A activity; revenue is private and undivulged. ECON TEL has been recognized with the 'Großer Preis des Mittelstands' award and holds the Kununu Top Company Badge (2026) and IHK 'Wir bilden aus' sticker (2026).

Name

ECON TEL

Legal name

ECON TEL GmbH

Website

https://econ-tel.de

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

51–100 employees

Short description

ECON TEL GmbH is a privately held German B2B sales outsourcing firm providing telephone acquisition, LinkedIn networking, and market analysis services to technical and construction-adjacent industry clients, delivered by 100+ trained sales professionals operating across 11 languages.

Ownership category

akta.pro rank

Headquarters

HQ city

Münster

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Telephone Sales Acquisition Services: ECON TEL charges clients for telephone-based new customer acquisition, lead follow-up, and existing customer management. The company bills primarily by the hour (60 minutes = 1 hour), with the option to agree on fixed prices, monthly flat rates, or project flat rates (e.g., for project management). The company does not guarantee contract closures between client and third parties; its role is to generate qualified contacts, appointments, and sales opportunities.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels8 records

Core offering

ECON TEL provides outsourced telephone-based sales acquisition and LinkedIn networking services for businesses in the technical and construction-adjacent industries. The company conducts direct outreach to decision-makers on behalf of clients, generates pre-qualified leads, schedules sales appointments, and manages existing customer relationships. Services are delivered by dedicated, trained sales teams, supported by market analysis, customer surveys, offer follow-up, and a real-time client dashboard for transparent reporting.

Product overview

ECON TEL is a B2B sales services company offering telephone acquisition and LinkedIn networking as its core services. The company provides a suite of sales support solutions including telephone-based new customer acquisition, LinkedIn networking, market analysis, customer surveys, offer follow-up, and new/existing customer management. Clients receive a personal real-time dashboard for monitoring progress and a custom project book containing strategy documentation and training materials. The service is delivered by trained sales professionals who conduct outreach on behalf of clients, with flexible pricing models including hourly rates, fixed prices, and monthly packages.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Near-doubling of customer base and double-digit annual revenue growth over 9 years for one client (Bischoff Elektronik)
• +1 more outcomes

Named customers23 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Three partnerships are on record, tiered minor.

• Verband Druck + Medien Nordwest (VDM Nordwest)minorOthersECON TEL is a member of VDM Nordwest, the Printing and Media Association of Northwest Germany. Membership provides industry networking opportunities and association with the broader printing and media industry, which is relevant for clients in the printing sector (e.g., Rheinisch-Bergische Druckerei).
• münsterLAND.digitalminorOthersECON TEL is a member of münsterLAND.digital, a regional digital economy association in the Münsterland region. Membership signals commitment to the local digital ecosystem and provides networking opportunities within the regional business community.
• Bundesverband mittelständische Wirtschaft – Unternehmerverband Deutschlands e.V. (BVMW)minorOthersECON TEL is a member of BVMW, the Federal Association for Small and Medium-Sized Businesses / Entrepreneurs Association of Germany. Membership connects the company with the broader Mittelstand ecosystem and provides a platform for representing and advocating for SMEs, aligning with ECON TEL's client base.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• memoryblue: B2B sales development outsourcing and consulting firm providing outsourced SDRs, lead generation, and appointment setting for technology and B2B clients. Mirrors ECON TEL's outsourced sales motion with comparable vertical targeting and team-based delivery.
• CloudTask: Outsourced sales and customer success services provider with a dedicated agent model. Comparable to ECON TEL in staffing dedicated client teams and in delivering measurable activity-based outcomes (appointments, qualified leads) on a recurring engagement basis.
• Belkins: B2B appointment setting and lead generation agency that runs outsourced outbound campaigns for clients. Highly comparable to ECON TEL in service model (telephone acquisition, dedicated SDR teams per client, retainer/performance billing), though primarily serving US-based B2B tech clients.
• CIENCE: Outsourced B2B sales development and SDR-as-a-service provider operating dedicated outbound sales teams on behalf of clients. Mirrors ECON TEL's core offering (appointment setting, pipeline generation) and consultative sales process, with comparable headcount scale.
• SalesHive: B2B cold calling and SDR outsourcing agency that staffs dedicated outbound calling teams for clients. Closely comparable to ECON TEL in delivery model (telephone-based, dedicated teams, transparent reporting) and target market (B2B mid-market and enterprise).
• Martal Group: B2B sales outsourcing and lead generation agency serving B2B SaaS and tech clients with outsourced SDR teams. Comparable in offering (telephone acquisition, appointment setting, pipeline management) and in scaling through multilingual regional teams.

Broad incumbents

• HubSpot: CRM, marketing, and sales hub platform widely adopted by the German Mittelstand. HubSpot's bundled sales and marketing automation tools provide an alternative for clients considering in-housing functions that ECON TEL currently performs externally.
• Salesforce: Global CRM and sales cloud platform with Einstein AI-powered sales engagement. Competes indirectly by enabling in-house sales operations with AI-augmented tools, including AI SDRs that could disintermediate outsourced services like ECON TEL over time.
• Aircall: Cloud-based phone system and contact center platform for sales and support teams. An incumbent enablement layer widely adopted by SMB and mid-market customers that allows clients to bring calling operations in-house, representing a substitution risk to ECON TEL's outsourced service.
• Five9: Cloud contact center software platform that enables customer service and outbound sales operations. As a broad incumbent, Five9 is an enablement layer whose technology increasingly empowers in-house alternatives to ECON TEL's outsourced calling model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/econtelgmbh
• YouTubeyoutube.com/@econtelgmbh
• Facebookfacebook.com/econtelinsights
• LinkedInlinkedin.com/company/econ-tel-gmbh
• Instagraminstagram.com/econ.tel
• TikToktiktok.com/@econtelgmbh

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ECON TEL