REACH Community Health Centre

Name

REACH Community Health Centre

Legal name

REACH Community Health Centre

Website

https://reachcentre.bc.ca

Company type

Private

Founded year

1969

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Ambulatory Health Care Services (621), Individual and Family Services (6241), Health Care and Social Assistance (62)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN)

akta.pro secondary industry

Patient Advocacy, Navigation & Access to Care (BPAGACAH)

Keywords

• Community health center
• Primary care services
• Dental care services
• Health equity programs
• Mental health counseling

Headquarters

HQ city

Vancouver

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Government Healthcare Funding: Primary funding from Vancouver Coastal Health (VCH) for healthcare services delivery
2. Dental Clinic Revenue: Revenue generated from dental services and procedures
3. Pharmacy Revenue: Revenue from prescription and pharmacy services
4. Grants and Donations: Grants from community and governmental agencies, plus donations from supporters

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

REACH Community Health Centre operates an integrated suite of community-based primary health and social services from a single facility in East Vancouver. Core offerings include a Medical Clinic (primary care), Dental Clinic, on-site Pharmacy, Urgent and Primary Care Centre (UPCC), Sexual Health Clinic, Mental Health counseling, Health Equity and Engagement Department, and the Multicultural Family Centre, all delivered by an interdisciplinary team under a team-based care model.

Product overview

REACH Community Health Centre is a community-governed healthcare organization offering an integrated suite of health and social services under one roof. The centre operates as a network of interconnected departments including the Medical Clinic, Dental Clinic, Pharmacy, Urgent and Primary Care Centre (UPCC), Health Equity and Engagement Department (HEED), Multicultural Family Centre (MFC), and Sexual Health Clinic. Additional support services include the Basics for Health Program, community counselling, and group mental health workshops. The organization employs a team-based care model delivering compassionate, culturally-sensitive, and patient-centred healthcare alongside social and educational services to support the physical, mental, and social well-being of community members.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Clinic
• Dental Clinic
• Pharmacy
• Urgent and Primary Care Centre (UPCC)
• Health Equity and Engagement Department (HEED)
• Multicultural Family Centre (MFC)
• Sexual Health Clinic
• Basics for Health Program
• Community Counselling
• Group Mental Health Workshops
• Virtual Care

Quantifiable outcome

• UPCC serving over 12,000 unique individuals annually
• +2 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

20 partnerships are on record, tiered foundational, core, major and minor.

• University of British Columbia - Department of PediatricsfoundationalStrategic or Co-development Partner · 1 January 1969Original founding partnership - REACH was developed in 1969 by pediatrician Dr. Roger Tonkin as a site for UBC Medical residents to gain practical medical experience in the community. This academic partnership established REACH's roots in medical education and community-based care.
• Vancouver Coastal HealthcoreStrategic or Co-development PartnerPrimary healthcare system partner providing funding and system integration. REACH is affiliated with VCH but operates independently. VCH leadership has recognized REACH's contribution to BC's COVID-19 testing strategy and broader health system.
• The Canadian Association of Community Health Centres (CACHC)coreStrategic or Co-development PartnerNational membership organization for community health centres. REACH is a member, providing networking, advocacy, and best practice sharing at the national level.
• British Columbia Association of Community Health Centres (BCACHC)coreStrategic or Co-development PartnerProvincial membership organization for community health centres. REACH is a member, enabling advocacy and collaboration within BC's healthcare system.
• Immigration, Refugees and Citizenship CanadamajorOthersFederal government department providing funding support for REACH's programs serving immigrants and refugees.
• Service CanadaminorOthersFederal government partner supporting community services and programs.
• United Way Lower MainlandmajorStrategic or Co-development PartnerMajor funder supporting REACH's community health programs and services.
• City of VancouvermajorOthersMunicipal government partner providing funding and support for community health initiatives.
• BC HousingminorOthersProvincial housing corporation supporting housing-related health initiatives.
• Britannia Community Service CentremajorStrategic or Co-development PartnerLocal community partner organization in East Vancouver, co-located community services hub.
• Kiwassa Neighbourhood HousemajorStrategic or Co-development PartnerNeighbourhood house partner providing community services and programming in East Vancouver.
• First Nations Health AuthoritycoreStrategic or Co-development PartnerIndigenous health authority partner supporting REACH's Indigenous health programs and cultural safety initiatives.
• Canadian Mental Health Association (CMHA)coreStrategic or Co-development PartnerPartnership for LINKS to Employment Program providing employment support services for REACH Medical patients.
• Health Initiative for Men (HIM)minorStrategic or Co-development PartnerCommunity health organization providing services for GBQ men and gender diverse people, available at REACH on Monday, Tuesday, and Thursday evenings.
• Ministry of Social Development and Poverty Reduction (MSDPR)majorStrategic or Co-development PartnerProvincial ministry providing community integration specialist at REACH weekly to support clients with complex needs in accessing provincial services.
• Simon Fraser University - School of Interactive Arts & TechnologyminorStrategic or Co-development PartnerAcademic partnership creating video series highlighting REACH's community work, providing student learning opportunities.
• BC Council for FamiliesminorStrategic or Co-development PartnerAwarding body recognizing REACH staff excellence in family services.
• RésoSantéminorStrategic or Co-development PartnerFrancophone health organization in BC that REACH helped establish Santé Ouest, the first Francophone community health centre in British Columbia.
• Société Santé en FrançaisminorOthersNational organization dedicated to enhancing access to quality and equitable health programs in French, awarded Nicole LeMire the Rising Star Award.
• SOAR CanadaminorStrategic or Co-development PartnerSupporting Survivors of Abuse and Brain Injury through Research - provided workshop on brain injury in intimate partner violence at REACH.

Scale indicators8 records

Recent moves9 records

Expansion highlights3 records

Direct peers

• Sherbourne Health Centre: Toronto-based community health centre serving marginalized populations including newcomers, LGBTQ2S+ communities, and people experiencing homelessness. Closely comparable interdisciplinary model, health equity mandate, and CHC funding structure.
• Vancouver Native Health Society: Vancouver Indigenous-focused health centre providing primary care, dental, pharmacy, and cultural programs. Comparable to REACH in serving Indigenous populations and offering integrated team-based care, with overlapping grant funder relationships.
• PHS Community Services Society: Vancouver non-profit operating health-focused housing and community services, including low-barrier primary care for marginalized populations. Comparable to REACH's HEED and immigrant-serving programs in targeting populations facing healthcare access barriers.
• South Riverdale Community Health Centre: Toronto CHC providing primary care, dental, harm reduction, and newcomer health services. Highly comparable in service breadth, team-based model, and equity-focused population health approach.
• Centretown Community Health Centre: Ottawa CHC offering primary care, social services, and health equity programming under a community-governed board. Comparable to REACH in CHC structure, governance model, and interdisciplinary team-based care delivery.
• Calgary Urban Project Society (CUPS): Calgary non-profit integrating primary healthcare, mental health, and social support for low-income populations. Comparable to REACH in combining clinical services with social determinants-of-health programming.
• Mid-Main Community Health Centre: Vancouver community health centre offering interdisciplinary primary care, dental, and mental health services to underserved populations. Directly comparable to REACH in scope, CHC model, and target demographics within the same city.

Broad incumbents

• TELUS Health MyCare: Large-scale Canadian virtual and in-person primary care provider. Represents broader competitive pressure on REACH's primary care and virtual care offerings through scaled digital infrastructure.

Emerging players

• Maple: Canadian virtual care platform offering on-demand physician consultations. Adjacent competitor to REACH's virtual care and urgent care services, demonstrating the trend of digital-first primary care that REACH's UPCC partially counters.

Regional players

• Clinique communautaire de Pointe-Saint-Charles: Montreal-based community health centre with cooperative governance and a similar comprehensive primary care/social services mandate. Operates in Quebec rather than BC but is a leading Canadian CHC comparable in mission and structure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/REACHCHC
• Facebookfacebook.com/REACHCommunityHealthCentre
• LinkedInlinkedin.com/company/reach-community-health-centre

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about REACH Community Health Centre