What OPTiM does

OPTiM Corporation is a publicly traded Japanese technology company (TSE Prime Market, ticker 3694) founded in 2000 and headquartered in Tokyo, with a secondary headquarters in Saga. The company positions itself as a market leader in AI, IoT, and Big Data platforms, operating a platform-plus-modules architecture built on OPTiM AIR (formerly OPTiM Cloud IoT OS) — a Kubernetes-based, multi-tenant DX/AX platform integrating AI, IoT, Robotics, identity management (OpenID Connect/SAML 2.0), IoT data management, remote device management, and subscription/license management. Its product portfolio spans device and IT management (Optimal Biz MDM with Secure Shield Android protection, Optimal Remote with ~15M users via NTT East/West, Optimal Second Sight visual remote support), AI services (OPTiM AI Camera, AI Physical Security, AIRES chatbot builder, Poishot SNS service), and verticalized solutions for agriculture (AgriDrone, drone spraying/seeding, OPTiM Smart Agriculture), healthcare (Pocket Doctor telemedicine, Zaitaku Iryou Anshin Pack at-home monitoring, the Sysmex joint venture for Medical AI/IoT), and construction (Optimal Second Sight with Komatsu, Geo Scan, LANDLOG).

Revenue is generated primarily through subscription-based licensing (per-session fees for Optimal Remote, per-device fees for Optimal Biz, tiered monthly subscriptions for OPTiM Store), OEM/white-label arrangements (e.g., embedding the Optimal Biz engine inside Fuji Xerox IT security services), and customization/maintenance fees. GTM is a hybrid of enterprise field sales and channel distribution through major Japanese telecom carriers (NTT EAST/WEST/DOCOMO, KDDI, SoftBank) and office equipment vendors (Canon, FUJIFILM, RICOH, OTSUKA, Panasonic Solution Technologies), supplemented by a product-led motion for AI/IoT offerings in agriculture, medical, and construction. The company holds 15 consecutive years of #1 Japan MDM market share per Deloitte Tohmatsu MIC Research Institute (October 2025), a substantial patent portfolio with grants in Japan, the U.S., and Korea, and ISO/IEC 27001 and 27017 certifications.

Name

OPTiM

Legal name

OPTiM Corporation

Website

https://optim.com

Company type

Public

Founded year

2000

Operating status

Operating

Headcount range

251–500 employees

Short description

OPTiM is a Japanese AI, IoT, and Big Data platform company that sells device management (Optimal Biz), remote support (Optimal Remote, 15M users), and vertical AI solutions across agriculture, healthcare, and construction, primarily through telecom carrier and enterprise channel partners.

Ownership category

akta.pro rank

Product category

Enterprise Mobility Management (MDM/EMM) Software

NAICS

Software Publishers (5132), Custom Computer Programming Services (541511), Computer Systems Design Services (541512)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Endpoint & Mobile Asset Management (UEM/MDM Asset Controls) (BPAEAOAI)

akta.pro secondary industries

AI Observability, Monitoring & Evaluation Platforms (Drift, Quality, Safety) (HDAEANAF), AI/ML Engineering & Model Development Services (BPAEAHAF), LLM/GenAI Guardrails & Safety Controls (policy, filtering, routing) (HDAAAKAD), XR/AR/VR/MR Development Frameworks & Toolchains (MPAFAFAF)

Keywords

• Mobile device management
• AI IoT platform
• Remote support software
• Enterprise mobility management
• Drone agriculture solutions

Headquarters

HQ city

Tokyo

HQ country

Japan

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. IoT Platform Service (Optimal Biz): OPTiM focuses on a single segment for license sales and maintenance support service (Optimal Business), providing comprehensive cloud device management solutions for smartphones, tablets, and PCs. Revenue is generated through subscription license fees and maintenance fees. Optimal Biz for Mobile captured the most market share in the SaaS model MDM market for multiple consecutive years.
2. Remote Management Service (Optimal Remote): License fees received based on the number of sessions (number of operators supporting end users simultaneously). Customization fees for OEM arrangements and maintenance fees for server maintenance and version upgrades are also charged. Available for PC and mobile devices.
3. Support Service: Revenue from license fees and customization fees such as for OEM and maintenance fees for server maintenance and version upgrade.
4. Consumer Software Services (Unlimited Software): Consumer customers receive 'Unlimited Software powered by OPTiM' - unlimited use of software and e-books at a reasonable fixed price. Corporate customers receive 'Unlimited Business Software powered by OPTiM' providing antivirus software and office-compatible software at a fixed price.
5. Security Management Service (Optimal Guard): Security management service for both consumer and corporate customers. Prevents spoofing and information leakage by detecting, stopping, and deleting malicious executable files.
6. OPTiM Store (Recurring Billing/Stock Business): Stock business product sales management service for recurring billing. Automates sales and billing operations for subscription-based products. Revenue generated from subscription management and transaction processing fees.

Pricing tiers

Go-to-market motion4 records

Distribution channels8 records

Marketing channels8 records

Core offering

OPTiM develops and sells an integrated AI·IoT·Big Data platform (OPTiM AIR / OPTiM Cloud IoT OS) together with vertical solutions such as the OPTiM Biz MDM/PC management suite, OPTiM Remote screen-sharing and remote support, OPTiM AI Camera for industry-specific image analysis, OPTiM AI Physical Security, OPTiM Store secure app marketplace, Pocket Doctor telemedicine, AgriDrone, SkySight drone big data, AMIAS medical AI imaging, and Zaitaku Iryou Anshin Pack at-home monitoring. Revenue is generated primarily through subscription license fees, per-session licensing, OEM customization fees, and maintenance/support services sold via direct enterprise sales and carrier/reseller channels.

Product overview

OPTiM is a multi-service technology provider operating a platform-plus-modules architecture built on its core OPTiM AIR platform (an evolution of OPTiM Cloud IoT OS), which integrates AI, IoT, Robotics, and DX functionalities. The product portfolio spans device and IT management (OPTiM Biz MDM/PC management, OPTiM Remote, OPTiM IoT, Optimal Second Sight), AI-powered services (OPTiM AI Camera for image analysis, OPTiM AI Physical Security for real-time monitoring, OPTiM AIRES for chatbot creation, AI-driven customer support through OPTiM Support & Growth Portal), digital experience and collaboration tools (OPTiM Document Management, OPTiM Contract, OPTiM Collaboration Portal, OPTiM Digital Experience), and industry-specific solutions across agriculture (AgriDrone, drone spraying/seeding services, OPTiM Smart Agriculture), healthcare (Pocket Doctor, OPTiM AI Hospital, Online Medical Consultation Platform, Zaitaku Iryou Anshin Pack), construction (OPTiM Geo Scan, Civil ReSnap, LandLOG), and IoT verticals. Supporting infrastructure includes OPTiM Store marketplace with 100+ apps from 50 partners, OPTiM ID+ identity management, OPTiM Asset tracking, Secure Shield Android security, Optimal Guard endpoint protection, and various remote support tools.

Differentiator

Problem solved

Functional benefit

Brands

• OPTiM Cloud IoT OS: IoT platform providing management features for devices, data viewing, and AI analysis.
• Optimal Biz
• Optimal Remote
• Optimal Second Sight
• Secure Shield
• Pocket Doctor
• Remote Action
• SkySight
• Optimal Guard
• OPTiM AI Camera

Products and services

• OPTiM Cloud IoT OS IoT platform providing management features for all devices in IoT networks, data visualization, and AI analysis for business insights. Includes bundled tools: OPTiM IoT Explorer (device overview), OPTiM Insight (data analysis), OPTiM SkySight (geospatial mapping), OPTiM Cloud Vision (network camera analysis), OPTiM Code (IDE), and OPTiM Store (marketplace).
• OPTiM AI Camera Image analysis service using AI for 11 different industries, enabling organizations to solve industry-specific problems and gain new business insights through computer vision technology.
• OPTiM AI Physical Security Service AI-powered physical security service that monitors and analyzes video from network cameras in real-time, automatically detecting dangerous or abnormal situations and sending alerts to designated security staff.
• OPTiM Biz Integrated MDM and PC management solution enabling IT administrators to configure PC settings remotely, manage assets, ensure device security, and apply security policies across devices from a web browser. Includes Secure Shield for Android security. Ranked No. 1 in Japan MDM market share for 15+ consecutive years.
• OPTiM Remote Remote management service for telecommunications carriers and enterprises enabling screen sharing and remote operation on network devices, supporting user support, helpdesk operations, and remote server maintenance. Licensed per number of sessions (simultaneous operators).
• OPTiM IoT IoT device remote management and monitoring service that enables remote device operation, status monitoring, and command execution through agent installation, supporting quick troubleshooting and downtime minimization.
• OPTiM AIR DX and AX service common platform (OPTiM AI IoT Robotics Platform) integrating AI, IoT, Robotics, and DX functionalities as the evolution of OPTiM Cloud IoT OS. Includes multi-tenant ID management, IoT data management, device remote management, subscription/license management, OAuth 2.0 authorization, and Kubernetes-based operations.
• OPTiM Biz Premium Comprehensive IT operations management service for streamlining and automating all information systems tasks, representing an expansion of OPTiM Biz capabilities for enterprise IT departments.
• OPTiM Support & Growth Portal AI-driven automation and efficiency platform for customer support operations and upselling, enabling automated customer service workflows.
• OPTiM Document Management Cloud AI document management service with built-in AI-OCR and AI analysis capabilities for easy management, circulation, and ledger creation of legal and business documents.
• OPTiM Contract Contract lifecycle management service for organizing and managing business contracts digitally.
• OPTiM Store Secure marketplace platform with biometric authentication for business apps, offering over 100 business cloud services and apps from 50 companies. Includes subscription/license management, customer management, invoicing, and payment processing (credit card and bank transfer).
• OPTiM ID+ Identity management service with multi-tenant design supporting both individual and organizational use cases, featuring OpenID Connect and SAML 2.0 authentication, multi-factor authentication, and audit logging.
• OPTiM Geo Scan Smartphone-based surveying app achieving millimeter-level measurement accuracy for geospatial data collection and field analysis.
• OPTiM AIRES AI agent-type chatbot builder enabling users to intuitively create AI chatbots in 5 minutes without technical expertise.
• Poishot AI-driven SNS customer acquisition service that analyzes photos to deliver optimal store promotion recommendations for businesses.
• Optimal Second Sight Visual remote support service sharing live video from smart glasses, smartphones, or tablets with remote operators, enabling hands-free support and real-time site status review from worker's point of view. Used by Komatsu Ltd for construction site remote support.
• Optimal Guard Security management service preventing spoofing and information leakage by detecting, stopping, and deleting malicious executable files. Protects against unauthorized remote control of network cameras and computers.
• Optimal Biz Secure Sync Secure MAM service providing sandbox environment for business applications like email and scheduling, enabling secure BYOD use without leaking corporate data.
• Pocket Doctor Remote medical consultation service matching patients with specialists using smart device cameras to share complexions and conditions, combined with wearable vital signs data.
• Remote Action Remote operational work dedicated smart glass enabling on-site workers to share live worksite video and receive operation instructions remotely hands-free. Used in agriculture, insurance claim inspections, and field operations.
• AgriDrone Agriculture-optimized drone with nighttime bug zapper attachment, autonomous flight, multi-spectrum imaging (infrared/thermal cameras), and pinpoint pesticide application. World's first successful insect extermination by drone.
• Drone Seeding Service Drone-based seeding service (ドローン播種AXサービス) for agricultural operations.
• OPTiM AI Hospital AI-powered hospital solution for medical institutions using artificial intelligence for diagnostics and patient care.
• Online Medical Consultation Platform Telemedicine platform enabling remote medical consultations between patients and healthcare providers.
• Zaitaku Iryou Anshin Pack At-home medical support service using AI-controlled cameras to monitor patients and detect incidents like falls or immobility, with alerts sent to Medical Base Camp systems.
• Unlimited Software powered by OPTiM Consumer subscription service offering unlimited access to software and e-books at a reasonable fixed monthly price.
• SkySight Big data analysis platform supporting drones for agricultural and industrial applications, performing image analysis, abnormality detection, and predictive analytics on aerial and sensor data.
• DRONE CONNECT Drone pilot sharing service enabling businesses to access professional drone services.
• AGRI EARTH AI, IoT, Robot platform for agriculture, fishery, distribution, processing, and food manufacturing sectors, promoting agricultural big data utilization in collaboration with WAGRI.
• AMIAS Integrated open AI platform facilitating medical image diagnosis, co-developed with Sysmex.
• OPTiM Digital Experience Digital experience platform serving as official super app for local government municipalities, enabling citizen services and administrative functions.
• LandLOG Platform connecting all construction production processes for integrated project management.
• Drone-Based Shading and Heat-Reduction Coating DX Service Nationwide drone-based shading and heat-reduction coating DX service for agricultural greenhouses, livestock facilities, and factories.

Quantifiable outcome

• OPTiM Biz captured 27.7% account volume share and 18.1% value share in Japan's MDM market in FY2014 (MIC Research Institute)
• +6 more outcomes

Named customers9 records

Segments7 records

Ideal customer profiles7 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability16 records

Feature16 records

Partnerships

22 partnerships are on record, tiered core, flagship and minor.

• VNPT (Vietnam Posts and Telecommunications Group)coreStrategic or Co-development Partner · 13 November 2019Vietnam's largest telecommunications group joined OPTiM for business alliance in AI services and smart agriculture in November 2019. Significant expansion of OPTiM's presence in Southeast Asian market.
• Sysmex CorporationflagshipStrategic or Co-development Partner · 6 February 2019Alliance in 'Advanced Medicine x AI and IoT' announced February 2019, accelerating development and deployment of IT solutions supporting next-generation healthcare and diagnostics. Joint venture established June 2020 to plan, develop, and operate Medical AI and IoT open platforms and digital transformation solutions.
• Kyushu Electric Power CompanyminorStrategic or Co-development Partner · 4 October 2018Strategic alliance concluded October 2018 with Kyushu Electric Power Company, combining energy infrastructure expertise with OPTiM's IoT platform capabilities.
• WAGRI (Agricultural Data Collaboration Platform)coreTechnology or Integration · 24 July 2018Collaboration with WAGRI (Japan's agricultural data platform) in launching 'AGRI EARTH' AI·IoT·Robot Platform for agriculture, fishery, distribution, processing, and food manufacturing.
• Construction Industry Partners (Komatsu-led LANDLOG)coreStrategic or Co-development Partner · 25 September 2017Agreement regarding joint development and operation of 'LANDLOG,' a new platform connecting all construction production processes. Multiple construction industry companies involved.
• Fujieda CityminorStrategic or Co-development Partner · 31 August 2017Precision agriculture experiments announced August 2017 with Fujieda City, utilizing AI and IoT to realize smart agriculture.
• 6-Party IoT Nori Seaweed Cultivation AllianceminorStrategic or Co-development Partner · 15 March 20176-party agreement for cultivating nori seaweed with IoT, AI, and robots. Partners include Saga Prefecture, Saga University, Saga Prefecture Fishery Cooperative Federation, The Norinchukin Bank, NTT DOCOMO, and OPTiM.
• MicrosoftcoreTechnology or Integration · 25 October 2016Technological collaboration announced October 2016. Coordination between OPTiM Cloud IoT OS and Microsoft Azure to expand opportunities in AI and IoT. OPTiM Biz operates on Microsoft Azure among other cloud platforms.
• Digital Arts, Inc.coreTechnology or Integration · 18 September 2015Partnership with Digital Arts for i-FILTER Browser & Cloud web filtering service, combined with OPTiM's Optimal Biz as 'Optimal Biz Web Filtering Powered by i-FILTER.' Adopted by Kansai University Elementary School for student iPad management.
• MRT Inc.coreStrategic or Co-development Partner · 2 September 2015Business alliance formed September 2015 for IT medical service/health care. Joint development of 'Pocket Doctor,' a remote medical and health assistance service. MRT provides medical knowledge and network of doctors and medical institutions.
• Saga BankcoreStrategic or Co-development Partner · 2 September 2015Finance x IT comprehensive alliance announced December 2017, promoting initiatives utilizing AI, IoT, and blockchain. Aims to bring innovation to financial services through technology.
• Saga University (Faculty of Agriculture)flagshipStrategic or Co-development Partner · 27 August 2015Three-party cooperation agreement signed August 27, 2015 for IT Agriculture. Aims to make Saga Prefecture the world's #1 in IT agriculture. University provides fundamental scientific expertise of agriculture. OPTiM CEO Shunji Sugaya is a specially-appointed professor at Saga University.
• Saga Prefectural GovernmentflagshipStrategic or Co-development Partner · 27 August 2015Three-party cooperation agreement signed August 27, 2015 for IT Agriculture. Government provides practical agricultural know-how and knowledge. OPTiM's Saga office moved closer to Saga University and Prefectural Government to enable closer cooperation.
• KDDI VietnamminorChannel Partner/ Reseller/ Distributor · 23 February 2015Alliance formed February 2015 for mobile security and business apps. Expands OPTiM's reach into Vietnam market through KDDI's regional presence.
• Canon Marketing Japan Inc.coreChannel Partner/ Reseller/ DistributorCanon Marketing Japan is listed as a main business partner, distributing and incorporating OPTiM's services.
• KDDI CORPORATIONcoreChannel Partner/ Reseller/ DistributorKDDI is a major telecommunications carrier and main business partner distributing OPTiM's Optimal Remote and other services. KDDI Vietnam also formed an alliance for mobile security and business apps in February 2015.
• Komatsu Ltd.coreStrategic or Co-development PartnerBusiness alliance for Remote Technology formed in March 2015, with first collaboration involving 'Optimal Second Sight,' a visual remote support service. Used for providing remote support to construction sites.
• NTT DOCOMO BUSINESS, Inc.coreChannel Partner/ Reseller/ DistributorNTT DOCOMO BUSINESS is listed as a main business partner and distributor of OPTiM services.
• OTSUKA CORPORATIONcoreChannel Partner/ Reseller/ DistributorOTSUKA CORPORATION is listed as a main business partner.
• Panasonic Solution Technologies Co., Ltd.coreChannel Partner/ Reseller/ DistributorPanasonic Solution Technologies is listed as a main business partner.
• RICOH JAPAN CorporationcoreChannel Partner/ Reseller/ DistributorRICOH JAPAN is listed as a main business partner.
• SoftBank Corp.coreChannel Partner/ Reseller/ DistributorSoftBank is a major telecommunications carrier and business partner. Joint trials with OPTiM using drones and smart agriculture solutions started December 2017 in Obihiro. Selected OPTiM for SoftBank Second Innovation Program (Drones x AI x Agriculture).

Scale indicators12 records

Recent moves11 records

Expansion highlights6 records

Broad incumbents

• Microsoft Intune: Cloud-native UEM bundled with Microsoft 365 and Azure — OPTiM Biz already runs on Azure, so Intune is both a deployment platform and a competing MDM suite targeting the same Japanese enterprise base.
• VMware Workspace ONE: Broad UEM platform combining MDM, endpoint management, and digital employee experience — directly competes with Optimal Biz in Japan enterprise mobility and competes for the same telecom carrier and large-enterprise RFPs.
• BlackBerry UEM (BlackBerry Limited): Enterprise UEM with strong security and regulated-industry positioning; competes with Optimal Biz in security-sensitive deployments and overlaps with Secure Shield's MDM vulnerability-prevention narrative.
• Ivanti (including MobileIron and Pulse Secure): UEM and zero-trust security vendor that acquired MobileIron, a longstanding direct MDM competitor; competes with Optimal Biz for unified endpoint management deals in regulated and security-conscious Japanese enterprises.

Direct peers

• Splashtop: Remote access and support platform that overlaps with Optimal Remote's screen-sharing, remote-operation, and per-session licensing model; relevant peer in the same remote support category.
• Jamf: Public UEM/MDM vendor specializing in Apple device management; competes directly with Optimal Biz in the broader EMM market and in enterprise Apple fleet management. Highly relevant as a like-for-like MDM peer.
• SOTI: Specialist MDM/UEM vendor focused on rugged, industrial, and mobile workforces — comparable to OPTiM's vertical push into construction, agriculture, healthcare, and field-service use cases alongside core EMM.
• ManageEngine (Zoho Corporation): IT management suite including endpoint management, MDM, and service desk tools; competes with OPTiM's broader IT operations portfolio and has strong presence across Asia-Pacific enterprises similar to OPTiM's Japan base.
• TeamViewer: Direct competitor to Optimal Remote for cross-device screen sharing and remote support, used by telecom carriers and enterprise helpdesks globally — same session-based support-tooling category as Optimal Remote.

Emerging players

• Hexnode (Mobiliogroup): Unified endpoint management vendor with strong traction among SMBs and mid-market enterprises; competes with Optimal Biz in MDM but is more SaaS-only and lighter on the deep telco-channel and vertical integration that OPTiM has built in Japan.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/optim_corp
• YouTubeyoutube.com/user/optimvideochannel
• Facebookfacebook.com/OptimCorp
• Instagraminstagram.com/optim_corporation
• TikToktiktok.com/@optim_corporation
• LinkedInlinkedin.com/company/optimcorporation

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Subsidiaries8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about OPTiM