Reelax Tickets

What Reelax Tickets does

Reelax Tickets SAS is a French B2B software company founded in 2019 and headquartered in Rennes, with an engineering office in Paris. It operates a closed-loop, white-label ticket resale marketplace used by event organizers — primarily music festivals and concert venues in France — to enable secure, face-value ticket exchange. The platform differentiates through a proprietary ticket repackaging mechanism: when a ticket is resold, the seller's barcode is invalidated and a new ticket bearing the buyer's name and a unique barcode is generated, eliminating counterfeiting and duplicate-entry risk. Anti-speculation pricing is enforced both contractually and technically, so tickets cannot be resold above face value. The system is delivered through an Angular frontend with an Express/TypeScript API, a PostgreSQL database, and OVH-hosted infrastructure under a GitLab CI/CD pipeline.

The product suite comprises an organizer-facing dashboard for configuring resale parameters and analyzing secondary-market demand, a consumer-facing ticket purchase and resale flow, a waiting list with an automatic-purchase option for sold-out events, and a REST API (with /validate and /swap endpoints plus webhooks) that lets third-party ticketing platforms embed resale functionality directly into their own software. Reelax is integrated with more than a dozen French ticketing platforms — including Yurplan, Weezevent, Billetweb, Pims, Supersoniks, and Mapado — several of which allow one-click resale activation from inside the partner software. CRM integrations with Delight and Arenametrix push secondary-market buyer data into organizers' audience systems.

The business model is transactional: the platform charges a 15% buyer service fee (minimum €3) on each resale, a one-time €2 seller identity-verification fee on first sale, and an optional configurable organizer-set listing fee layered on top. Setup and maintenance are free for organizers, and the platform is positioned as anti-fraud and regulatory-aligned (AML4, PSD2, GDPR — all data hosted in France by OVH). The company serves 400+ organizer partners including Hellfest, Bataclan, Rock en Seine, Cabaret Vert, Festival Beauregard, and the Opéra National de Bordeaux, and reports 100,000+ ticket transactions secured annually against a registered user base of 1.5–1.7 million and a 4.8/5 average rating on Google and Trustpilot.

Name

Reelax Tickets

Legal name

REELAX TICKETS SAS

Website

https://reelax-tickets.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

1–10 employees

Short description

Reelax Tickets SAS operates a white-label, face-value ticket resale platform for French event organizers, using proprietary barcode-repackaging technology to prevent fraud and speculation. It serves 400+ festival and concert-venue partners with 1.5M+ registered users and 100,000+ annual transactions.

Ownership category

akta.pro rank

Product category

Secondary Ticketing

NAICS

Promoters of Performing Arts, Sports, and Similar Events without Facilities (711320)

SIC

Services-Amusement & Recreation Services (7900)

akta.pro primary industry

Secondary Ticket Marketplaces (Resale/Exchange) (MPAGAJAB)

akta.pro secondary industries

Pricing, Yield Management & Anti-Fraud Services (MPAGAJAH), Ticketing, Registration & Event Technology (Badging, Apps) (BPAFAGAL), Payments, Settlement, Tax & Compliance Services for Ticketing (MPAGAJAJ)

Keywords

• Ticket resale platform
• Secondary ticketing
• White-label ticketing
• Event ticketing software
• Anti-scalping technology

Headquarters

HQ city

Rennes

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Buyer Service Fees: Platform charges 15% service fee on the resale price with a minimum of €3 per transaction, paid by the ticket buyer. This is the primary revenue stream.
2. Seller Identity Verification Fee: €2 fee charged to sellers on their first sale to cover identity verification costs by payment service provider. Not charged for subsequent sales or if ticket is not sold.
3. Organizer Listing Fee (Optional): Organizers can optionally configure a listing fee on each resale (e.g., 3% or fixed amount), added on top of Reelax's service fees. Generates additional revenue for organizers.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Reelax Tickets operates a white-label ticket resale marketplace platform for event organizers and fans. Its core service allows ticket holders to resell tickets at face value through organizer-branded resale shops, with the platform handling barcode swap/repackaging, identity verification, anti-scalping price controls, and waiting list management. The platform is integrated with primary ticketing systems and is offered as a free-to-deploy solution for organizers, with revenue generated from transaction fees on each resale.

Product overview

Reelax Tickets is a French ticket resale platform operating as a unified marketplace solution for the live entertainment industry. The core product is the Secondary Marketplace platform, which combines an organizer-facing dashboard for managing resale parameters and analytics with a consumer-facing ticket purchase and resale system. Key product components include: the Seller Ticket Resale feature for listing tickets at face value, the Buyer Ticket Purchase module for acquiring validated second-hand tickets, and the Waiting List System with Automatic Purchase for sold-out events. A Ticket Repackaging engine underpins the security model by invalidating old barcodes and issuing new ones in buyers' names. The Reelax Tickets API enables ticketing software partners to integrate deep resale functionality directly into their platforms. The platform is positioned as a white-label solution with over 400 event organizer partners.

Differentiator

Problem solved

Functional benefit

Products and services

• White-Label Ticket Resale Platform A white-label, anti-scalping ticket resale marketplace that event organizers can deploy on their own branded domains. The platform handles ticket resale transactions with face-value pricing enforcement, barcode swap/repackaging, identity verification, and waiting list automation. It is designed for French and European event organizers (festivals, sports clubs, venues, theaters) and is offered to organizers free of charge with revenue generated from per-transaction service fees.
• Reelax Tickets Organizer Dashboard A web-based back-office interface that allows event organizers to monitor live resale transactions, configure face-value pricing rules, manage waiting lists, and access reports on ticket resale activity. It is offered free of charge to event organizers as part of the white-label deployment.
• Reelax Tickets API A REST API that exposes the platform's resale, barcode swap, identity verification, and waiting list capabilities for integration with primary ticketing platforms and organizer systems. Documented integrations include Billetweb, Yurplan, Secutix, and Weezevent, allowing event organizers to add a compliant resale layer on top of their existing primary ticketing stack.
• Reelax.fr Consumer Ticket Marketplace A consumer-facing web marketplace at Reelax.fr where individual ticket holders can list their tickets for resale at face value and individual buyers can purchase resale tickets with identity verification. Each resale incurs a 15% buyer and seller fee and a €2 identity verification fee, providing a regulated, anti-scalping alternative to legacy secondary ticketing marketplaces for individual fans.

Quantifiable outcome

• 100,000+ ticket transactions secured annually
• +3 more outcomes

Named customers11 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

Feature5 records

Partnerships

14 partnerships are on record, tiered core and minor.

• YurplancoreTechnology or IntegrationTicketing software partner with deeper integration. Some features can be enabled in one click directly from Yurplan's ticketing software.
• WeezeventcoreTechnology or IntegrationTicketing software partner with deeper integration. Some features can be enabled in one click directly from Weezevent's platform.
• BilletwebcoreTechnology or IntegrationTicketing software partner with deeper integration capability.
• Live AffaircoreChannel Partner/ Reseller/ DistributorEvent organizer partner operating multiple venues. Uses Reelax Tickets for official ticket resale across their events.
• Festival BeauregardcoreChannel Partner/ Reseller/ DistributorMajor French music festival. Official ticket resale partner.
• BataclancoreChannel Partner/ Reseller/ DistributorIconic Paris concert venue. Official ticket resale partner.
• Rock en SeinecoreChannel Partner/ Reseller/ DistributorMajor French music festival held in Saint-Cloud. Official ticket resale partner.
• Festival de PoupetcoreChannel Partner/ Reseller/ DistributorFrench music festival in Saint-Jean-de-Monts. Official ticket resale partner.
• Diogene ProductionscoreChannel Partner/ Reseller/ DistributorEvent production company. Official ticket resale partner.
• Cabaret VertcoreChannel Partner/ Reseller/ DistributorFrench music festival in Charleville-Mézières. Official ticket resale partner.
• FuraxminorChannel Partner/ Reseller/ DistributorEvent organizer. Official ticket resale partner.
• Delta FestivalminorChannel Partner/ Reseller/ DistributorElectronic music festival in Marseille. Official ticket resale partner.
• La Nuit de l'ErdreminorChannel Partner/ Reseller/ DistributorMusic festival in Nort-sur-Erdre. Official ticket resale partner.
• OVHcoreTechnology or IntegrationCloud hosting provider. All data is hosted in France by OVH and subject to GDPR.

Scale indicators8 records

Recent moves2 records

Expansion highlights6 records

Broad incumbents

• StubHub: Global secondary ticket marketplace owned by eBay/Viagogo. Operates an unrestricted resale model versus Reelax's face-value partner-only approach; comparable as a secondary marketplace serving event-goers in the same product category.
• SeatGeek: Primary ticketing platform with secondary exchange functionality. Comparable as a technology-driven ticketing platform combining primary sales with resale, but operating at much larger scale and broader geography.
• Vivid Seats: US-headquartered secondary ticket marketplace with growing international presence. Comparable as a secondary marketplace serving event-goers, though operating without Reelax's face-value and partner-only constraints.
• Viagogo: Global secondary ticket marketplace (same parent as StubHub). Comparable as a large incumbent secondary platform, but operates without face-value restrictions and broader geographic reach than Reelax.
• Ticketmaster Resale: Official resale arm of Ticketmaster, the dominant primary ticketing platform globally. Comparable as a secondary marketplace integrated into primary ticketing flows, though it allows market-clearing pricing versus Reelax's face-value constraint.

Direct peers

• Tixel: Australian-origin secure face-value ticket resale marketplace with anti-fraud technology and partner-organizer integrations. Closest peer in terms of face-value pricing model and barcode-repackaging approach, serving the same buyer/seller use case across European events.
• Twickets: UK-based face-value ticket exchange platform. Direct peer operating the same face-value resale model with organizer partnerships, primarily in the UK/Ireland market; comparable positioning to Reelax in France.

Others

• Weezevent: French primary ticketing SaaS platform serving festivals and venues; listed as a core ticketing integration partner of Reelax. Comparable as part of the French live-event tech ecosystem and a potential competitor if it chose to build in-house resale.
• Yurplan: French primary ticketing software for events and venues; listed as a core ticketing integration partner. Comparable as French ticketing technology ecosystem player that could compete or complement.
• Billetweb: French primary ticketing platform for small and medium events; listed as core ticketing integration partner. Comparable as ecosystem participant in the French ticketing technology stack.

Market position

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/reelax.tickets
• LinkedInlinkedin.com/company/reelax-tickets
• Instagraminstagram.com/reelaxtickets
• Xx.com/Reelax_tickets

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Reelax Tickets