Kelley Imaging Systems
Kelley Imaging Systems (DBA Kelley Create) is a Pacific Northwest managed services provider founded in 1974, delivering IT, security, automation, and print/sending solutions across 35+ offices in seven states to mid-market and enterprise customers in healthcare, education, franchise, government, and manufacturing.
- Company typePrivate
- Founded1974
- HeadquartersKent, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Kelley Imaging Systems does
Kelley Imaging Systems (doing business as Kelley Create) is a privately held managed services provider headquartered in Kent, Washington, founded in 1974 and operating 35+ office locations across Washington, Oregon, California, Alaska, Hawaii, Idaho, and Montana. The company serves mid-market and enterprise customers with a four-pillar portfolio: IT and Cloud Solutions, Security Solutions, Automation Solutions, and Printing and Sending Solutions. Its underlying technology stack includes HIPAA-compliant secure cloud fax (KCloudFax), DocuWare-based enterprise content management and AP automation, Pitney Bowes SendPro mailing and shipping platforms, Microsoft 365/Azure/Copilot environments, managed print fleets from Xerox and HP, and 24/7 managed detection and response security monitoring.
The customer base spans healthcare (dialysis, hospitals, multi-clinic networks, air ambulance), K-12 and higher education, multi-state restaurant franchise operations, county government, legal, manufacturing, and SMB segments. Documented engagements include enterprise-scale deployments such as AP automation for Pacific Bells' 250+ Taco Bell restaurants across nine states, secure fax for HealthPoint's 19-clinic network processing 20,000 pieces of health information weekly, and managed print for school districts operating 60+ printers across multiple campuses.
The business model combines recurring managed services contracts (IT support, cybersecurity monitoring, AP automation subscriptions) with hardware revenue (copier and printer leases, wide format equipment sales) and professional services for implementation and integration. The company operates an enterprise field sales motion targeting multi-location organizations, with a case-study-driven content marketing approach and no publicly disclosed pricing. Revenue is generated through a mix of subscription/recurring, managed services, hardware sales, and professional services streams across the four solution pillars.
Kelley Imaging Systems firmographics
Firmographics- Name
- Kelley Imaging Systems
- Legal name
- Kelley Create
- Website
- https://kelleyimaging.com
- Company type
- Private
- Founded year
- 1974
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Kelley Imaging Systems (DBA Kelley Create) is a Pacific Northwest managed services provider founded in 1974, delivering IT, security, automation, and print/sending solutions across 35+ offices in seven states to mid-market and enterprise customers in healthcare, education, franchise, government, and manufacturing.
- Ownership category
- akta.pro rank
Where Kelley Imaging Systems is headquartered
LocationHeadquarters
- HQ city
- Kent
- HQ country
- United States
- HQ region
- North America
Offices41 records
Markets served
Kelley Imaging Systems business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Managed IT Services: Ongoing managed IT services including cloud solutions, cybersecurity, networking, data backup/disaster recovery, and IT procurement. Provided through recurring service agreements with enterprise and mid-market clients.
- Managed Print Services: Managed print services including copiers, printers, wide format printers, supplies, and maintenance. Revenue from equipment leases, supplies, and service contracts.
- Security Solutions: Cybersecurity services including managed detection and response, vulnerability assessment, firewall solutions, and physical security. Recurring security monitoring and professional services.
- Automation Solutions: Business process automation, intelligent document processing, accounts payable automation, digital forms, enterprise content management (DocuWare), and secure fax solutions. Implementation services and ongoing subscriptions.
- Mailing and Sending Solutions: Cloud-based sending solutions processing USPS, UPS, and FedEx with centralized cost tracking and commercial pricing discounts. Eliminates postage meter rentals and reduces shipping costs by 15-20%.
Go-to-market motion1 record
Distribution channels2 records
Marketing channels6 records
Kelley Imaging Systems product offering
Product offeringCore offering
Kelley Imaging Systems (operating as Kelley Create) is a Pacific Northwest managed services provider delivering four core solution pillars: IT & Cloud Solutions, Security Solutions, Automation Solutions, and Printing & Sending Solutions. The company sells and supports office equipment (copiers, printers, wide format printers), implements and manages third-party software platforms (Microsoft 365/Azure, DocuWare, Pitney Bowes), and delivers ongoing managed services including 24/7 cybersecurity monitoring, cloud fax, mailing/shipping automation, and AP automation to multi-location organizations across Washington, Oregon, California, Alaska, Hawaii, Idaho, and Montana.
Product overview
Kelley Imaging Systems (operating as Kelley Create) is a regional technology solutions provider offering a portfolio-based architecture organized into four core service pillars: IT & Cloud Solutions, Security Solutions, Automation Solutions, and Printing & Sending Solutions. These are supported by specialized modules including Managed Detection & Response, Intelligent Document Processing, Accounts Payable Automation (powered by DocuWare), Secure Cloud Fax, Microsoft Copilot AI, Enterprise Content Management, and Cloud-Based Sending Solutions (processing USPS, UPS, and FedEx). The company also distributes hardware including copiers, printers, wide format printers, and scanners from manufacturers such as Xerox, HP, KIP, and Seiko. Solutions are delivered through managed services engagements with ongoing support, implementation, and training across more than 35 locations in Alaska, California, Hawaii, Idaho, Montana, Oregon, and Washington.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- AP automation saves 40 hours per week through automated invoice scanning, coding, and approval
- +2 more outcomes
Companies that use Kelley Imaging Systems
Customer profileNamed customers26 records
Segments8 records
Ideal customer profiles1 record
Kelley Imaging Systems technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
Feature3 records
Kelley Imaging Systems partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core.
- MicrosoftcoreMicrosoft partnership providing Office 365, Microsoft Copilot AI, and Microsoft Azure solutions as part of comprehensive cloud and IT services offerings. Kelley Create implements and supports Microsoft's productivity and cloud platforms for enterprise clients.
- DocuWarecoreDocuWare enterprise content management platform used for accounts payable automation and document processing solutions. Kelley Create implements DocuWare for multi-location organizations to digitize approval workflows.
- Pitney BowescorePitney Bowes mailing and shipping solutions including P1550 postage meters and SendPro Online postage generation. Cloud-based sending solutions processing USPS, UPS, and FedEx.
- XeroxcoreXerox production printing equipment including Versant 3100, Versant 180, and Primelink C60/C70 presses for commercial print and higher education partners.
- HPcoreHP printing solutions including PageWide XL wide format printers and Designjet wide format equipment for architecture, engineering, and construction partners.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
Kelley Imaging Systems competitors and assessment
Company assessmentBroad incumbents
- CompuCom: National managed IT services provider covering endpoint management, networking, cloud, and cybersecurity for enterprise customers. Comparable on the IT services and security pillars but serves a larger enterprise tier and lacks the print/mailing legacy.
- CDW: Large national IT solutions and managed services provider spanning cloud, security, networking, and hardware procurement. Overlaps with Kelley Create's IT & Cloud and Security pillars, but at vastly greater scale and with a national, not regional, footprint.
Direct peers
- Marco Technologies: Regional managed services provider offering managed print, IT, cloud, and security to mid-market organizations. Closely analogous business model with multi-state office footprint built through acquisition.
- Xerox Business Solutions: Production and managed print services division of Xerox. Kelley Create is itself a Xerox reseller (Versant presses), but Xerox Business Solutions competes for the same managed print and document services contracts at the enterprise level.
- Pacific Office Automation: Beaverton, Oregon-based regional managed print, IT, and document management provider covering the Pacific Northwest. Most direct regional competitor given shared geography, vertical mix (healthcare, education, government), and managed services model.
- Ricoh USA: Major managed print services and digital workplace provider with overlapping offerings in document management, cloud, and workflow automation. Direct competitor for multi-location enterprise and healthcare print/IT contracts.
- Konica Minolta Business Solutions: Global managed print, document management, and IT services provider. Directly comparable as a competitor offering managed print services, document workflow automation, and IT services to mid-market and enterprise customers across multiple verticals.
- Gordon Flesch Company: Midwest-headquartered regional managed print, document, and IT services provider with a similar mix of copier/printer hardware, managed IT, and business process automation for SMB and enterprise customers.
- Sharp Electronics Business Division: Offers managed print services, copier/printer hardware, and IT/workflow solutions to mid-market and enterprise customers. Closely aligned with Kelley Create's print and automation pillars.
- Toshiba Business Solutions: Provides managed print services, multifunction hardware, and document management solutions. Competes head-to-head in the print/office imaging and managed services space.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Kelley Imaging Systems social profiles
Digital presenceKelley Imaging Systems financial estimates
Financial estimateRevenue estimate
Valuation estimate
Kelley Imaging Systems leadership team
Management profileNumber of profiles
Profiles4 records
Kelley Imaging Systems funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Kelley Imaging Systems M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Kelley Imaging Systems
What does Kelley Imaging Systems do?
Kelley Imaging Systems (operating as Kelley Create) is a Pacific Northwest managed services provider delivering four core solution pillars: IT & Cloud Solutions, Security Solutions, Automation Solutions, and Printing & Sending Solutions. The company sells and supports office equipment (copiers, printers, wide format printers), implements and manages third-party software platforms (Microsoft 365/Azure, DocuWare, Pitney Bowes), and delivers ongoing managed services including 24/7 cybersecurity monitoring, cloud fax, mailing/shipping automation, and AP automation to multi-location organizations across Washington, Oregon, California, Alaska, Hawaii, Idaho, and Montana.
Is Kelley Imaging Systems a public or private company?
Kelley Imaging Systems is a private company. It is classified as unknown and is currently operating.
When was Kelley Imaging Systems founded?
Kelley Imaging Systems was founded in 1974. It employs 101 to 250 people.
Where is Kelley Imaging Systems based?
Kelley Imaging Systems is headquartered in Kent, United States, in the North America region.
How does Kelley Imaging Systems make money?
Five revenue lines are on record. Managed IT Services are the primary driver. The others are managed Print Services, security Solutions, automation Solutions and mailing and Sending Solutions.
Who are Kelley Imaging Systems's main competitors?
Broad incumbents on record are CompuCom and CDW. Direct peers are Marco Technologies, Xerox Business Solutions, Pacific Office Automation, Ricoh USA, Konica Minolta Business Solutions, Gordon Flesch Company, Sharp Electronics Business Division and Toshiba Business Solutions.
Does Kelley Imaging Systems have an API?
No public API is recorded for Kelley Imaging Systems.