Netteam tX
Netteam tX is a UK-based Managed Service Provider founded in 2003, delivering managed IT support, hosted voice, WiFi, professional consultancy, and hospitality technology services to UK businesses, with deep specialization in the hotel and venue sector via its proprietary ntX Solutions Suite.
- Company typePrivate
- Founded2003
- HeadquartersNewbury, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Netteam tX does
Netteam tX Ltd is a UK-based Managed Service Provider (MSP) founded in 2003 (originally as Netteam Consultants, rebranded to Netteam tX in 2015) and headquartered in Newbury, Berkshire. The firm delivers B2B managed IT support, business IT services, professional consultancy, and tailored hospitality technology services to UK businesses, with documented specialization in the hospitality vertical where it supports hotels and venues operating 24/7. Its core offering is the proprietary ntX Solutions Suite, which combines hardware and software components and encompasses ntX-Hosted Voice (a Broadsoft-based cloud telephony platform with ntX-Detect fraud/trend alerts, ntX-Insight real-time and historical call analytics, ntX-Record cloud call recording, and ntX-Report dashboards) alongside ntX-WiFi Solutions (enterprise wireless networking leveraging the MyAirAngel guest WiFi platform with captive portal, social login, and Mailchimp/Campaign Monitor/Salesforce integrations), all underpinned by Microsoft 365, Teams, Azure, and a multi-vendor partner ecosystem (Microsoft, Dell, HP, Sophos, Ruckus, Datto, Broadsoft, Webroot/OpenText).
The company operates a sales-led, direct-service go-to-market model, distributing tailored managed service contracts on a monthly recurring basis along with project-based professional services and one-off technology refresh engagements for hospitality venues. Pricing is quote-based and bespoke rather than tiered, consistent with an SMB-and-mid-market customer book. Documented enterprise hospitality clients include GG Hospitality's Hotel Football (Manchester), YOH Connections (IT recruitment), and Durrants Hotel (London), with the company citing over a decade of support for select customers. The firm maintains Hospa membership and a broad stack of vendor partner credentials as credibility signals in the UK hospitality technology market, while its marketing presence is concentrated on a content blog and organic social channels (Twitter, LinkedIn, Facebook).
Netteam tX operates exclusively within the United Kingdom, is privately held with no disclosed institutional investors or parent company, and reports a headcount in the 11-50 range. The company's revenue model is anchored on recurring managed service and subscription revenue (hosted voice, WiFi, managed IT support), supplemented by project and consultancy fees on technology refresh and migration engagements; no revenue, ARR, or financial metrics are publicly disclosed.
Netteam tX firmographics
Firmographics- Name
- Netteam tX
- Legal name
- Netteam tX Ltd
- Website
- https://netteam.co.uk
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Netteam tX is a UK-based Managed Service Provider founded in 2003, delivering managed IT support, hosted voice, WiFi, professional consultancy, and hospitality technology services to UK businesses, with deep specialization in the hotel and venue sector via its proprietary ntX Solutions Suite.
- Ownership category
- akta.pro rank
Netteam tX industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Wired and Wireless Telecommunications (except Satellite) (5171), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Telephone Interconnect Systems (7385), Computer Communications Equipment (3576)
- akta.pro primary industry
- IT Program/Project Management (PMO) & Delivery Assurance (BPAEAAAO)
- akta.pro secondary industries
- Cloud PBX & Hosted Telephony (HDAIAHAB), Cloud-Native Enablement (Containers, Kubernetes, Service Mesh) (BPAEAKAE)
Keywords
Where Netteam tX is headquartered
LocationHeadquarters
- HQ city
- Newbury
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Netteam tX business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales
Revenue model
- Managed IT Services: Comprehensive IT managed services including network maintenance, 24-hour support, and fully managed services tailored to business needs
- Technology Solutions: Business IT services providing technology solutions that work with clients, meeting budgets and supporting future company growth
- Hosted Telephony/VoIP: Cloud-based hosted voice solution using Broadsoft platform, delivered as a service with monthly subscription model
- Professional Services: IT consultancy and strategy services focused on understanding technology needs now and for the future
- WiFi Solutions: Wireless network solutions including guest WiFi platforms, captive portals, and network infrastructure
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Tailored managed services with flexible support options |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Netteam tX product offering
Product offeringCore offering
Netteam tX is a UK Managed Service Provider that delivers outsourced IT support, business IT services, hosted telephony, managed WiFi, and professional IT services to small and mid-sized UK businesses. Its offering is delivered through the proprietary ntX-Solutions Suite, which bundles a Broadsoft-based hosted voice platform, Ruckus-powered hospitality WiFi, and a set of analytics/reporting modules, with specialist focus on the hospitality sector.
Product overview
Netteam tX is a managed service provider offering an integrated technology solutions portfolio centered around the ntX-Solutions Suite platform. The core offering combines ntX-Hosted Voice (a cloud-based telephony/VoIP solution built on Broadsoft with four modules: Detect, Insight, Record, and Report) and ntX-WiFi Solutions (enterprise wireless with the MyAirAngel guest WiFi platform). Supporting services include managed IT support, business IT services, professional IT consultancy, and specialized hospitality sector support. The company operates as a UK-based MSP delivering IT, cybersecurity, cloud, and consultancy services primarily to businesses and the hospitality sector across the UK.
Differentiator
Problem solved
Functional benefit
Products and services
- ntX-Solutions Suite Proprietary integrated platform bundle from Netteam tX that combines hosted voice, managed WiFi, and analytics/reporting capabilities into a single managed IT offering for UK SMBs and hospitality operators.
- ntX-Hosted Voice Suite Standalone Broadsoft-based hosted telephony/VoIP platform provided as a subscription service by Netteam tX, aimed at UK businesses that need reliable business voice without on-premises PBX infrastructure.
- ntX-WiFi Solutions Standalone managed WiFi solution from Netteam tX, built on the MyAirAngel guest WiFi platform and Ruckus Networks hardware, targeted at hospitality venues and SMBs that need guest and operational WiFi with analytics and content management.
- Managed IT Support Outsourced, contract-based IT support service for UK SMBs covering helpdesk, remote support, on-site engineering, and proactive system management to keep business IT running day to day.
- Business IT Services Strategic and project-based IT services from Netteam tX, aimed at UK SMBs needing higher-level guidance on infrastructure, security, and business technology decisions beyond day-to-day support.
- Professional Services Project-based professional services from Netteam tX covering IT implementations, migrations, and specialist engineering projects for UK business clients.
- IT for Hospitality Specialist IT service line from Netteam tX designed for hotels, venues, and other hospitality operators in the UK, combining managed IT support, hospitality-grade WiFi, and reliable telephony for guest-facing operations.
Quantifiable outcome
- Complete technology refresh capability from concept to go-live for hospitality venues
- +1 more outcomes
Companies that use Netteam tX
Customer profileNamed customers4 records
Segments2 records
Ideal customer profiles2 records
Netteam tX technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Feature7 records
Netteam tX partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- MicrosoftcoreOfficial Microsoft partner status. Netteam provides Microsoft-based solutions including Microsoft 365, Teams, Azure, and Windows implementations. As a Microsoft Gold partner (referenced in company materials), they deliver modern workplace solutions and security services.
- BroadsoftcoreAuthorized Broadsoft partner providing hosted telephone solution platform. ntX-Voice uses the Broadsoft platform for their hosted VoIP services, delivering industry-leading mobility and home working capabilities.
- DattocoreOfficial Datto partner for backup and disaster recovery solutions. Provides Datto DR solutions as part of technology refresh implementations for clients.
- Dell (PartnerDirect)minorDell PartnerDirect program member enabling resale and deployment of Dell hardware solutions.
- HP (HP Partner First)minorHP Partner First member for HP hardware, networking equipment (converged HP networks), and HP workstations/laptops.
- HospaminorProud member of Hospa, the hospitality sector organization. Demonstrates specialized focus on hospitality technology solutions.
Scale indicators2 records
Recent moves6 records
Expansion highlights4 records
Netteam tX competitors and assessment
Company assessmentDirect peers
- Netstar: UK managed IT services and support provider focused on SMBs with similar Microsoft-led stack and recurring support contracts. Comparable size and customer profile to Netteam.
- ramsac: Established UK MSP delivering outsourced IT support, cloud, and cybersecurity to UK SMEs. Closely comparable in size band and customer profile, with similar emphasis on managed services and long-term client relationships.
- Air-IT: UK managed service provider delivering IT support, cloud hosting, and communications including hosted telephony. Direct competitor in the same mid-market segment with overlapping Microsoft and hosted voice offerings.
- Krome Technologies: UK MSP with strong Microsoft, cloud, and security positioning serving mid-market clients. Comparable in technology stack and managed services model, with greater scale and security depth.
- Littlefish: UK MSP providing managed IT support, cloud services, and security to mid-market and enterprise clients. Similar SMB/mid-market motion and Microsoft-centric stack, with comparable breadth across support, voice, and managed infrastructure offerings.
- Redpalm Technology Services: UK-based IT support and managed services provider for SMEs, with similar service breadth and Microsoft-centric stack. Closely comparable in customer segment and recurring managed services revenue model.
- Olive Communications: UK provider of unified communications, hosted telephony, and managed connectivity for businesses. Direct peer on the ntX-Voice/hosted PBX side of Netteam's portfolio with overlapping hospitality and enterprise customers.
- Node4: UK-based managed service provider delivering cloud, data center, communications, and managed IT services to mid-market and enterprise customers. Highly comparable to Netteam in offering portfolio, particularly around hosted voice and managed cloud, though operating at a larger scale following PE investment.
- Mirus IT Solutions: UK managed service provider focused on IT support, cloud, and strategic consultancy for SMEs and mid-market — a near-analog peer in scale, services portfolio, and geographic footprint.
Regional players
- Centrepoint Software (Panasonic partner / comms reseller): UK business communications provider delivering hosted telephony, contact center, and connectivity. Comparable on the hosted voice and unified communications subset of Netteam's offerings.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights6 records
Customer concentration
Netteam tX social profiles
Digital presenceNetteam tX financial estimates
Financial estimateRevenue estimate
Valuation estimate
Netteam tX leadership team
Management profileNumber of profiles
Netteam tX funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Netteam tX M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Netteam tX
What does Netteam tX do?
Netteam tX is a UK Managed Service Provider that delivers outsourced IT support, business IT services, hosted telephony, managed WiFi, and professional IT services to small and mid-sized UK businesses. Its offering is delivered through the proprietary ntX-Solutions Suite, which bundles a Broadsoft-based hosted voice platform, Ruckus-powered hospitality WiFi, and a set of analytics/reporting modules, with specialist focus on the hospitality sector.
Is Netteam tX a public or private company?
Netteam tX is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Netteam tX founded?
Netteam tX was founded in 2003. It employs 11 to 50 people.
Where is Netteam tX based?
Netteam tX is headquartered in Newbury, United Kingdom, in the Europe region.
How does Netteam tX make money?
Five revenue lines are on record. Managed IT Services are the primary driver. The others are technology Solutions, hosted Telephony/VoIP, professional Services and wiFi Solutions.
Who are Netteam tX's main competitors?
Direct peers on record are Netstar, ramsac, Air-IT, Krome Technologies, Littlefish, Redpalm Technology Services, Olive Communications, Node4 and Mirus IT Solutions. Centrepoint Software (Panasonic partner / comms reseller) is listed as a regional player.
Does Netteam tX have an API?
No public API is recorded for Netteam tX.
What industry is Netteam tX in?
Netteam tX's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAAAO, IT Program/Project Management (PMO) & Delivery Assurance, with a secondary code of HDAIAHAB, Cloud PBX & Hosted Telephony. Its NAICS code is 54151 and its SIC code is 7385.