What Jewish House does

Jewish House is a non-profit crisis support organisation headquartered in Bondi, New South Wales, Australia, founded in 1983 and operating for over 40 years. It provides free, faith-neutral crisis accommodation, mental health services, and wraparound support to people facing homelessness, domestic violence, mental illness, addiction, financial hardship, family breakdown, and antisemitism. The organisation serves a broad cross-section of the community — men, women, children, and families — through nine physical properties across Sydney, including dedicated facilities for women and children in Randwick, supported temporary accommodation for men, and the Inner West Project at Ashfield operated in consortium with TOGA Group, Women's Community Shelters, and Housing All Australians. Its product portfolio spans a 24/7 crisis telephone line (1300 544 357), on-site psychology and case management, the JH Kids therapeutic play program, the Navigating Antisemitism digital hub and podcast, the Unbreakable online resilience program (launched July 2025 with NSW Government and Multicultural NSW funding), the Mend mobile app, the Couchsurfer youth housing program, NILS no-interest loans, chaplaincy services, and the Fashion Forward volunteer-run social enterprise.

The underlying technology stack is operationally oriented rather than product-oriented: an AI-enabled coded-room system automates after-hours accommodation access via an automated phone line; the Mend App supports client tracking in supported accommodation; and the Navigating Antisemitism platform hosts digital resources. AI is positioned as a trauma-informed service-quality feature rather than a core competency, and there is no evidence of proprietary AI research, model development, or senior AI hires.

The revenue model is a diversified non-profit stack: individual and corporate donations processed via Charity Web (including a 'Dedicate a Room' campaign at $5,000–$10,000 per year of support), direct NSW Government grants ($200,000 disclosed), Multicultural NSW co-funding for Unbreakable, corporate partnerships (Ray White Double Bay is the flagship), and social-enterprise fundraising through Fashion Forward (~$168,000 per year over five years, $841,399 cumulative). All services are free to end users; the organisation carries NDIS provider registration, PCI DSS compliance for payment processing, and Charity Web donation infrastructure. No fee-based revenue streams are disclosed.

Name

Jewish House

Legal name

Jewish House

Website

https://jewishhouse.org.au

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

11–50 employees

Short description

Jewish House is a NSW-based non-profit crisis support organisation operating nine properties and ~189 beds across Sydney, providing free 24/7 crisis accommodation, mental health services, JH Kids support, and antisemitism-response programs to men, women, children, and families in need.

Ownership category

akta.pro rank

Product category

Crisis Support and Homelessness Services

NAICS

Community Housing Services (62422), Social Assistance (624), Community Food and Housing, and Emergency and Other Relief Services (6242), Services for the Elderly and Persons with Disabilities (62412), Child and Youth Services (62411), Other Residential Care Facilities (6239)

SIC

Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

akta.pro secondary industries

Mental Health & Crisis Support Services (BPAGAEAH), Youth Housing, Foster Care & Wraparound Support (Education-Linked) Nonprofits (BPAGADAO)

Keywords

• Crisis support services
• Homeless accommodation
• Mental health counselling
• Antisemitism support
• Community welfare services

Headquarters

HQ city

Bondi

HQ country

Australia

HQ region

Oceania

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Donations and Fundraising: Jewish House relies primarily on donations from individuals, community members, and corporate partners. The organisation uses fundraising partners (Charity Web) to process donations. One-time and recurring donation options are available through its website. Special fundraising campaigns include the 'Dedicate a Room' campaign where $5,000 supports one person for an entire year and $10,000 supports both a man and a woman in crisis.
2. Government Grants and Funding: Jewish House receives government funding for specific programs. The NSW Government committed $200,000 to expand crisis and antisemitism support services. Multicultural NSW and the NSW Government funded the Unbreakable program. The organisation also partners with NSW Government on homelessness strategy.
3. Corporate Partnerships and Sponsorships: Corporate partners such as Ray White Double Bay contribute through fundraising, awareness campaigns, and volunteering. The Fashion Forward initiative is a volunteer-run social enterprise that has raised $841,399 for women and children in crisis.
4. Fashion Forward Social Enterprise: Fashion Forward is a volunteer-run, zero-cost social enterprise that sells preloved designer fashion to raise funds for Jewish House services. All proceeds go directly to safe accommodation, counselling, and food.

Go-to-market motion1 record

Distribution channels7 records

Marketing channels7 records

Core offering

Jewish House is a non-profit crisis support service providing practical, wraparound assistance for people in need across Sydney, Australia. Its core offerings include a 24/7 crisis telephone line, emergency and transitional accommodation across nine properties (approximately 189 beds), on-site counselling and mental health services (psychology sessions, mental health nurses), case management, addiction recovery support, the JH Kids therapeutic program for children, and the Navigating Antisemitism digital hub and Unbreakable resilience program. All services are provided free of charge regardless of religion, culture, or background.

Product overview

Jewish House is a crisis support service providing practical support for people in need, offering a portfolio of interconnected services rather than a unified software product. The core offerings include a 24/7 Crisis Line, crisis accommodation and housing support, counselling and mental health services, and JH Kids (therapeutic support for children). Digital services include the Navigating Antisemitism Hub (a web resource platform), the Unbreakable online resilience program, the Mend App for addiction support, and the Navigating Antisemitism podcast. Additional services include Couchsurfer (youth housing support), NILS (no-interest loans), Fashion Forward (fundraising initiative), Chaplaincy Services, SMART Recovery Meetings, and the Peaceful Kids and Peaceful Parents programs. Jewish House operates approximately 189 beds across NSW through nine properties, including dedicated facilities for women, children, and men in crisis.

Differentiator

Problem solved

Functional benefit

Brands

• JH Kids: Play-based support program for children helping them work through trauma, stress and behavioural challenges with therapeutic play, group programs and tailored support for families.
• Unbreakable
• Mend App
• Couchsurfer
• Navigating Antisemitism
• Fashion Forward
• Chaplaincy Services

Products and services

• 24/7 Crisis Line Round-the-clock telephone crisis support (1300 544 357) providing immediate assistance to individuals and families facing homelessness, domestic violence, mental health challenges, antisemitism, and financial hardship. Free service, faith-neutral, accessible to anyone.
• Crisis Accommodation and Housing Support Safe accommodation across nine Sydney properties providing crisis, transitional, and supported temporary accommodation for individuals and families facing homelessness or family violence. Includes 189+ beds, on-site social workers, psychologists, mental health nurses, and case managers. AI-enabled coded rooms allow after-hours autonomous access.
• Counselling and Mental Health Services Professional mental health support including psychology sessions, clinical counselling, trauma support, and care from registered mental health professionals and mental health nurses. Provided free of charge to clients across Jewish House properties.
• JH Kids Therapeutic support services for children aged 3-11 including play-based therapy, group programs, and tailored family support to help children work through trauma, stress, and behavioural challenges. Includes Peaceful Kids mindfulness program (ages 6-11) and Peaceful Parents 4-week parenting program.
• Navigating Antisemitism Hub Digital resource hub providing resources, referrals, and a safe space for people affected by antisemitism, including tools to help schools, workplaces, and communities respond. Hosted at navigatingantisemitism.org.au.
• Unbreakable Self-guided online program designed to help Jewish adults build psychological resilience in the face of antisemitism. Structured around three pillars: Empowered, Realistic, and Positive. Adapted from The Wellness Institute framework for Australian audiences.
• Mend App Mobile application supporting individuals in crisis accommodation to build stability and work toward long-term housing. Supports addiction recovery and provides tools for maintaining stability.
• Couchsurfer Program Program supporting young people who are couch surfing or in unstable housing, helping them move toward safe accommodation and independence. Operated at couchsurfer.org.au.
• NILS (No Interest Loans Scheme) Financial assistance program providing no-interest loans to help individuals and families in crisis achieve financial stability.
• Fashion Forward Volunteer-run social enterprise and pop-up shop selling preloved designer fashion to raise funds for women and children in crisis. Zero-cost, all-volunteer model with all proceeds going to Jewish House services. Operates pop-up store at Bondi Beach.
• Peaceful Kids Program Gentle, age-appropriate mindfulness and positive psychology program supporting children aged 6-11 to understand and manage big feelings, delivered in schools or community organisations.
• Peaceful Parents Program 4-week interactive mindfulness and positive psychology-based parenting program to increase resilience in both parents and children.
• Chaplaincy Services Pastoral care and spiritual support services provided in hospitals and community settings, including Shabbat bag deliveries to hospitals and nursing homes.
• SMART Recovery Meetings Online support meetings offering a supportive environment for behaviour change goals around alcohol, other drug use, or behaviours of concern.
• Navigating Antisemitism: A Practical Podcast Podcast series hosted by CEO Rabbi Mendel Kastel featuring expert guests across healthcare, mental health, youth work, and faith leadership discussing practical support for antisemitism. Available on Spotify, Apple, Amazon Music, and all major podcast platforms.

Quantifiable outcome

• 2,720 crisis calls answered annually
• +9 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles5 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

16 partnerships are on record, tiered core, major and minor.

• Ray White Double BaycoreGTM or Marketing PartnerPartnership with Ray White Double Bay for fundraising, awareness campaigns, and volunteering to support Jewish House's work in reaching more people in need. Principal and Managing Director Elliott Placks leads the partnership, leveraging Ray White's 30+ year presence in real estate and community connections.
• TOGA GroupcoreStrategic or Co-development PartnerTOGA Group donated land and buildings and committed to a $1 meanwhile-use lease for at least two years for the Inner West Project at Ashfield. TOGA is leading long-term redevelopment plans including permanent housing and a pioneering mental-health campus operated by TOGA Health.
• Women's Community ShelterscoreStrategic or Co-development PartnerWomen's Community Shelters leads accommodation for women, children, and transgender people at the Ashfield site as part of the Inner West Project, working alongside Jewish House's accommodation for men.
• Housing All AustraliansmajorStrategic or Co-development PartnerHousing All Australians mobilised pro bono business expertise and materials from across the corporate sector for the Inner West Project, enabling rapid activation of vacant buildings for community good.
• FDC Fitout & RefurbishmentminorImplementation/ SI/ Consulting PartnerConstruction company FDC Fitout & Refurbishment contributed more than $170,000 in works and volunteer hours to prepare the Ashfield accommodation site.
• Temple & WebsterminorOthersTemple & Webster provided furniture and furnishings to help make rooms feel like home at the Ashfield accommodation site.
• The Wellness InstitutemajorTechnology or IntegrationThe Wellness Institute, a US-based organisation specialising in resilience and wellbeing education led by Rabbi Zalman Abraham, originally developed the Unbreakable resilience framework. Jewish House partnered with The Wellness Institute to adapt and deliver the program for Australian audiences through a dedicated digital platform.
• ReLoveminorOthersReLove contributed to the Inner West Project at Ashfield by providing furniture and household goods for the accommodation site.
• Habitat for HumanityminorOthersHabitat for Humanity contributed to the Inner West Project at Ashfield as part of the community partner network mobilising support.
• DuluxminorOthersDulux contributed paints and coatings for the Ashfield accommodation site renovation as part of the Inner West Project corporate support network.
• Charter HallminorOthersCharter Hall contributed to the Inner West Project at Ashfield as part of the corporate sector support network.
• ING BankminorOthersING Bank contributed to the Inner West Project at Ashfield as part of the corporate sector support network.
• Flower PowerminorOthersFlower Power contributed to the Inner West Project at Ashfield, helping create welcoming, homely environments for residents.
• CouchsurferminorOthersCouchsurfer (couchsurfer.org.au) is a program partner helping young people who are couch surfing or in unstable housing move toward safe accommodation and independence.
• NDISminorOthersJewish House is a registered NDIS provider, delivering disability support services to eligible participants.
• Fashion Forward (co-founded by Sharon Aaron and Nicole Katz)majorStrategic or Co-development PartnerFashion Forward is a volunteer-run social enterprise co-founded by Sharon Aaron and Nicole Katz, selling preloved designer fashion to raise funds for Jewish House. Has raised $841,399 over five years and supported 1,306 women and children. Zero-cost, all-volunteer model with all funds going directly to Jewish House services.

Scale indicators10 records

Recent moves9 records

Expansion highlights6 records

Broad incumbents

• Mission Australia: One of Australia's largest non-profit social services providers, offering homelessness accommodation, mental health support, and community services nationally. Comparable in providing crisis accommodation and wraparound support across multiple NSW sites, though operating at much larger scale and scope.
• Wesley Mission: Faith-based non-profit operating crisis accommodation, mental health services, and community support in NSW. Comparable in providing multi-site crisis accommodation in Sydney along with counselling and family support services.
• Salvation Army Australia: Major faith-affiliated non-profit operating crisis accommodation, family violence services, and community support across Australia. Directly comparable in faith-anchored service delivery and the crisis accommodation + social enterprise fundraising model (Salvos Stores / Fashion Forward parallel).
• St Vincent de Paul Society NSW: Faith-affiliated non-profit providing crisis accommodation, material aid, and homelessness support across NSW. Directly comparable in faith-rooted community service delivery and Sydney-based crisis accommodation operations.

Others

• The Smith Family: Major Australian non-profit providing education and family support to disadvantaged children. Comparable as a large-scale Australian non-profit relying on donations, corporate partnerships, and government funding, though focused on child welfare rather than crisis accommodation.
• Habitat for Humanity Australia: Non-profit housing organization and direct Inner West Project partner. Comparable as a non-profit addressing housing instability in Australia, though focused on affordable home ownership rather than crisis accommodation.

Direct peers

• Launch Housing (Victoria): Specialist homelessness service provider operating crisis and transitional housing in Melbourne. Comparable as a homelessness-focused non-profit providing wraparound support services, though operating in Victoria rather than NSW.
• Domestic Violence NSW: Peak body supporting domestic violence services across NSW, including women's crisis accommodation. Comparable as a Sydney/NSW-based non-profit addressing domestic violence through safe accommodation and trauma support services.
• Jewish Care Victoria: Jewish community services organization in Victoria providing aged care, disability, and community support. Comparable as a Jewish-affiliated social services organization in Australia offering wraparound community support, though with broader service scope than Jewish House.
• Women's Community Shelters: NSW non-profit running a network of women's shelters across Sydney. Direct operational partner with Jewish House on the Inner West Project and directly comparable as a non-profit providing crisis accommodation for women and children in Sydney.

Market position

Weaknesses1 record

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@jewishhousecrisisservice745
• Facebookfacebook.com/jewishhouse
• LinkedInlinkedin.com/company/jewish-house
• Instagraminstagram.com/the_jewish_house
• Xx.com/jewishhouse

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Jewish House