Dayton Appliance Parts Co

What Dayton Appliance Parts Co does

Encompass Supply Chain Solutions, LLC, operating as Encompass Parts, is a privately held U.S. distributor of genuine OEM replacement parts and accessories founded in 1953 and headquartered in Lawrenceville, Georgia. The company holds authorized distribution agreements with more than 350 manufacturers, including Samsung, LG, Whirlpool, GE, Sony, Electrolux, Bosch, Philips, Lenovo, Midea, and Panasonic, and catalogs more than 8 million SKUs across 25+ product verticals spanning home appliances, HVAC, consumer electronics, personal care, lawn and garden, power tools, coffee, and health and wellness. Its core technology is an e-commerce platform at encompass.com backed by an integrated parts database and a distributed network of shipping facilities that supports nationwide fast delivery to both consumers and B2B customers.

The company operates a hybrid go-to-market combining direct-to-consumer e-commerce with B2B sales to manufacturers, warranty providers, multi-family property management firms, service networks, independent dealers, and retailers. Revenue is generated through one-time parts sales, managed-services supply chain programs (parts supply chain management, 3PL logistics, depot repair, and reverse logistics), and professional-services revenue tied to repair and returns. Supporting sub-brands include the EZ Stock dealer inventory management application and Encompass University, a training and parts-knowledge platform for dealers and servicers. Pricing is not publicly disclosed, though special payment terms are extended to registered dealers and servicers.

Encompass is BBB Accredited with an A+ rating, processes payments through Stripe (indicating PCI DSS compliance), and holds SSL/TLS certification. The company is privately held with no disclosed institutional investors, parent company, or public ticker; no funding rounds, acquisitions, or leadership changes are documented in the available inputs. Operating geographies are stated as the United States, with no global footprint claim.

Name

Dayton Appliance Parts Co

Legal name

Encompass Supply Chain Solutions, LLC

Website

https://partwizard.com

Company type

Private

Founded year

1953

Operating status

Operating

Headcount range

101–250 employees

Short description

Encompass Parts is a privately held U.S. distributor, founded in 1953 and based in Lawrenceville, Georgia, that sells more than 8 million genuine OEM replacement parts from 350+ manufacturers to consumers, dealers, servicers, manufacturers, warranty providers, and property managers.

Ownership category

akta.pro rank

Product category

Replacement Parts Distribution and Supply Chain Services

NAICS

Household Appliances, Electric Housewares, and Consumer Electronics Merchant Wholesalers (42362)

SIC

Wholesale-Machinery, Equipment & Supplies (5080), Wholesale-Electronic Parts & Equipment, Nec (5065)

akta.pro primary industry

Spare Parts & Replacement Components Retail (Batteries, Screens, Chargers) (CRACAJAG)

akta.pro secondary industries

Appliance Parts, Accessories & Installation Kits Retail (CRACACAJ), HVAC, Water Heaters & Indoor Air Quality Distribution (CRAOAFAJ)

Keywords

• OEM replacement parts
• Appliance parts distribution
• Parts supply chain
• Depot repair services
• Reverse logistics

Headquarters

HQ city

Dayton

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Supply Chain, Operations, Personnel, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Parts and Accessories Sales: Sale of replacement OEM parts and accessories for home appliances, consumer electronics, HVAC, and other product categories. Revenue generated from direct product sales to consumers and B2B customers.
2. Supply Chain Management Services: Comprehensive parts supply chain management, 3PL services, depot repair, and reverse logistics solutions provided to B2B customers including manufacturers and service networks.
3. Repair Services: Depot repair and reverse logistics services for returned or defective products.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Dayton Appliance Parts Co (operating in the source material as Encompass Supply Chain Solutions, LLC / Encompass Parts) distributes genuine OEM replacement parts and accessories for home appliances, consumer electronics, HVAC, personal care, power tools, and other product categories from 350+ manufacturers including Samsung, LG, Whirlpool, GE, Sony, Bosch, Electrolux, Philips, Lenovo, and Midea. The company sells through an e-commerce storefront with 8,000,000+ parts in inventory and supplements parts distribution with 3PL services, depot repair, and reverse logistics solutions for manufacturers, warranty providers, service networks, multi-family property managers, independent dealers, and retailers.

Product overview

Encompass is a parts distribution and service platform offering genuine OEM replacement parts and accessories across 25+ product verticals including home appliances, HVAC, consumer electronics, personal care, power tools, and lawn & garden. The company operates a multi-million part inventory from 350+ manufacturers including Samsung, LG, Whirlpool, GE, Sony, and Bosch. Beyond parts distribution, the platform provides integrated services including 3PL logistics, depot repair, reverse logistics, and inventory management tools (EZ Stock). The offering functions as a unified parts supply ecosystem serving both B2B customers (manufacturers, property management, warranty providers, service networks, dealers, retailers) and consumers, supported by a distributed shipping network and training resources.

Differentiator

Problem solved

Functional benefit

Brands

• EZ Stock: Inventory management application for dealers and servicers
• Encompass University

Products and services

• Replacement OEM Parts and Accessories
• Parts Supply Chain Management
• 3PL Services
• Depot Repair Services
• Reverse Logistics

Quantifiable outcome

• Over 8,000,000+ parts available in inventory
• +2 more outcomes

Segments7 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

17 partnerships are on record, tiered core.

• SamsungcoreTechnology or IntegrationSamsung is one of the 350+ manufacturers whose genuine OEM replacement parts and accessories are distributed through Encompass. Parts include electronics, appliances, and mobile devices.
• LGcoreTechnology or IntegrationLG is a key manufacturer partner providing genuine OEM parts for home appliances and consumer electronics through Encompass.
• WhirlpoolcoreTechnology or IntegrationWhirlpool is a major manufacturer partner supplying genuine OEM parts for home appliances through the Encompass distribution network.
• GE (HotPoint)coreTechnology or IntegrationGE is a key manufacturer partner for home appliance replacement parts including HotPoint branded products.
• SonycoreTechnology or IntegrationSony provides genuine OEM parts for consumer electronics including TVs and audio equipment through Encompass.
• ElectroluxcoreTechnology or IntegrationElectrolux is a manufacturer partner supplying genuine OEM parts for appliances through Encompass.
• BoschcoreTechnology or IntegrationBosch is a manufacturer partner providing genuine OEM parts for kitchen appliances and power tools.
• PhilipscoreTechnology or IntegrationPhilips supplies genuine OEM parts for personal care devices and health products through Encompass.
• LenovocoreTechnology or IntegrationLenovo is a manufacturer partner providing genuine OEM parts for computers and tablets.
• MideacoreTechnology or IntegrationMidea is a manufacturer partner supplying genuine OEM parts for home appliances.
• PanasoniccoreTechnology or IntegrationPanasonic is a manufacturer partner providing genuine OEM parts for electronics and appliances.
• BertazzonicoreTechnology or IntegrationBertazzoni is a manufacturer partner supplying genuine OEM parts for high-end kitchen equipment.
• LiebherrcoreTechnology or IntegrationLiebherr is a manufacturer partner providing genuine OEM parts for premium refrigeration and freezer units.
• Oral-BcoreTechnology or IntegrationOral-B is a manufacturer partner supplying genuine OEM parts for personal care products including toothbrush heads.
• BrauncoreTechnology or IntegrationBraun is a manufacturer partner providing genuine OEM parts for personal care devices.
• BlombergcoreTechnology or IntegrationBlomberg is a manufacturer partner supplying genuine OEM parts for appliances.
• DacorcoreTechnology or IntegrationDacor is a manufacturer partner providing genuine OEM parts for luxury kitchen appliances.

Scale indicators5 records

Expansion highlights5 records

Broad incumbents

• Genuine Parts Company: Genuine Parts Company (NAPA) is a multi-billion-dollar diversified parts distributor spanning automotive, industrial, and business products. Overlaps with Encompass on industrial replacement-parts distribution but at vastly larger scale and broader scope.

Direct peers

• Parts Town: Parts Town distributes genuine OEM replacement parts for commercial foodservice equipment with a fast-shipping model and authorized-distributor relationships. Closely comparable distribution model and value proposition, though skewed to commercial rather than residential.
• Johnstone Supply: Johnstone Supply is one of the largest wholesale distributors of HVAC parts, equipment, and supplies serving contractors. Directly comparable in Encompass's HVAC distribution vertical.
• ApplianceParts.com: ApplianceParts.com is an online retailer of appliance replacement parts and accessories serving consumers and repair professionals. Direct competitor in the consumer-facing appliance parts segment.
• Reliable Parts: Reliable Parts is an authorized distributor of OEM appliance and HVAC parts serving both consumers and service technicians. Direct competitor in the same genuine-OEM appliance parts market with overlapping manufacturer partnerships.
• PartSelect: PartSelect specializes in appliance replacement parts (notably refrigerators and dishwashers) with strong SEO-driven DTC traffic and installation-help content. Direct peer in consumer-facing OEM appliance parts e-commerce.
• RepairClinic.com: RepairClinic is a leading e-commerce retailer of appliance parts and repair help content targeting DIY consumers and technicians. Directly comparable DTC parts-retail model and customer overlap with Encompass's consumer channel.
• Marcone Supply: Marcone is one of the largest US distributors of genuine OEM appliance and HVAC replacement parts, serving a similar B2B service-network and B2B2C customer base. Direct competitor in Encompass's core appliance-parts distribution vertical.
• Hughes Supply: Hughes Supply distributes HVAC, plumbing, and appliance parts and equipment across the Southeast US. Comparable wholesale parts-distribution model with similar trade customer base.

Others

• Arrow Electronics: Arrow Electronics is a global distributor of electronic components and enterprise computing solutions. Adjacent to Encompass's consumer-electronics parts and accessories business but focused on components rather than finished-product replacement parts.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/dayton-appliance-parts

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dayton Appliance Parts Co