Microsistem
Microsistem Service SRL is a Bacau, Romania-based IT services company founded in 1994 that designs and installs computer networks, video surveillance, fire/intrusion alarm systems, and telecommunications for business, government, healthcare, and industrial clients across Romania, and distributes the WinMENTOR ERP platform.
- Company typePrivate
- Founded1994
- HeadquartersBacau, Romania
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Microsistem does
Microsistem Service SRL is a privately-held Romanian IT services company founded in 1994 and headquartered in Bacau, operating as a Societate cu Răspundere Limitată (SRL). The company delivers integrated IT solutions to business, government, healthcare, railway, hospitality, and industrial customers across Romania, combining four service lines: (1) structured cabling and network infrastructure (Cat5e, Cat6, fiber optic), (2) video surveillance, fire detection, and intrusion alarm systems, (3) telecommunications (Alcatel, Panasonic, Siemens telephony), and (4) IT equipment supply, repair, and hosting. It also distributes and implements WinMENTOR, a multi-module Romanian ERP platform covering accounting, inventory, commercial operations, POS, automotive service, restaurant, EDI, IFRS, and payroll, available in a standard WinMENTOR tier and a higher-end WinMENTOR ENTERPRISE (WME) tier.
The technology stack is built on conventional, mature enterprise IT components rather than proprietary platforms: cabling tiers from 3M-Volition, Brand Rex, Belden, Corning, and Data Link; surveillance using AHD and IP cameras with DVR functionality; fire/intrusion systems from Unipos, Bentel, DSC, JABLOTRON, and PGST; and the WinMENTOR ERP integrated with OPTIMA, OMRON, EURO, DATECS, OPTIMUS, and SAPEL cash registers via a proprietary DCOM-based DOC-IMP-SERVER plus EDI modules for CARREFOUR, Henkel, MT103, and BCS. Microsistem is an authorized Dell Partner, HP Business Partner, and certified integrator for 3M-Volition structured cabling, and holds ISO 9001 plus Romanian regulatory authorizations for fire alarm design/installation and intrusion alarm and video surveillance design/installation.
Microsistem generates revenue through five streams: (1) one-time hardware sales (desktops, laptops, servers, components, consumables), (2) authorized service and repair for Philips, Sagem, Olympia, Kyocera, and Canon, (3) network infrastructure professional services on a project basis, (4) managed hosting services (web and email), and (5) WinMENTOR software licensing and implementation. Distribution is sales-led and direct, supplemented by the ITCLASS e-commerce storefront (itclass.ro) and supported by website, Facebook, and Google Business Profile marketing channels. The go-to-market emphasizes a one-stop-shop value proposition for customers seeking a single vendor across computing, networking, surveillance, security, and telecommunications needs, with over 30 years of operational experience positioned as a core trust signal.
Microsistem firmographics
Firmographics- Name
- Microsistem
- Legal name
- SC MICROSISTEM SERVICE SRL
- Website
- https://microsistem.ro
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Microsistem Service SRL is a Bacau, Romania-based IT services company founded in 1994 that designs and installs computer networks, video surveillance, fire/intrusion alarm systems, and telecommunications for business, government, healthcare, and industrial clients across Romania, and distributes the WinMENTOR ERP platform.
- Ownership category
- akta.pro rank
Microsistem industry classification
Industry- Product category
- IT Infrastructure Services
- NAICS
- Electronic and Precision Equipment Repair and Maintenance (81121)
- akta.pro primary industry
- Hardware & Device Support (PC, Mobile, Peripherals) (BPAAACAB)
Keywords
Where Microsistem is headquartered
LocationHeadquarters
- HQ city
- Bacau
- HQ country
- Romania
- HQ region
- Europe
Offices3 records
Markets served
Microsistem business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Supply Chain, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Product Sales: Sale of computer hardware including desktops, laptops, servers, monitors, printers, multifunctionals, UPS, components (motherboards, video cards, CPUs, memory, cases), and consumables (original and compatible cartridges). Revenue generated through one-time product transactions.
- Service and Repair: Repair and maintenance services for computers, laptops, printers, multifunctionals, copiers, and networks. Includes warranty and post-warranty service, virus removal, and operating system installation. Authorized service for Philips, Sagem, Olympia, Kyocera, and Canon.
- Network Infrastructure Services: Design, installation and repair of computer networks, structured cabling, video surveillance, fire/intrusion alarm systems, and access control systems.
- Hosting Services: Web hosting and email server hosting services.
- Software Sales and Implementation: Sale and implementation of WinMentor ERP software solutions including WinMentor and WinMentor Enterprise, along with operating systems (Windows 10, Windows Server), antivirus (BitDefender, NOD32), and office software.
Go-to-market motion1 record
Distribution channels2 records
Marketing channels6 records
Microsistem product offering
Product offeringCore offering
Microsistem designs, installs, and maintains IT infrastructure for businesses, government institutions, and healthcare facilities in Romania, including computer networks (Cat5e/Cat6/fiber), video surveillance systems, fire and intrusion alarm systems, and telecommunications (PBX/IP telephony). The company also supplies IT hardware, provides authorized repair services, resells and implements the WinMENTOR ERP software, and offers web/email hosting.
Product overview
Microsistem offers an integrated portfolio combining proprietary ERP software with IT infrastructure services. The core software offering is WinMENTOR, a comprehensive business management platform available in two variants: WinMENTOR (standard ERP) and WinMENTOR ENTERPRISE (WME, advanced tier). WinMENTOR provides core accounting and inventory modules, complemented by specialized modules including Comercial (sales/distribution), Expert (financial analysis), Satelit (multi-branch synchronization), Casa de Marcat (POS integration), Service Auto (automotive service), Restaurant, Stoc ON-LINE (inventory), Bugete (budgeting), Mijloace Fixe (fixed assets), Cuplaj (consolidated reporting), DOC-IMP-SERVER (third-party integration), and EDI (electronic data interchange). WinMENTOR ENTERPRISE (WME) adds advanced modules including WME Comercial, WME Productie, WME Expert, WME CRM, WME EDI, WME AdminJobs, WME Salarii, WME IFRS, and vertical solutions for fleet, equipment, rent-a-car, and restaurants. The service portfolio includes structured cabling (Cat5e/Cat6/fiber), video surveillance systems, fire/intrusion alarms, telecommunications (Alcatel/Panasonic/Siemens), IT equipment supply, repairs, and hosting. The company acts as a Dell Partner and HP Business Partner.
Differentiator
Problem solved
Functional benefit
Products and services
- WinMENTOR ERP Software Comprehensive business management (ERP) software covering accounting, inventory, commercial operations, fixed assets, restaurant management, automotive service, and EDI. Available in standard WinMENTOR and advanced WinMENTOR ENTERPRISE (WME) variants. Microsistem is an authorized reseller and implementation partner for Romanian businesses.
- Structured Cabling Services Design, installation, and maintenance of structured cabling systems (Cat5e, Cat6, fiber optic) for computer networks, telephony, access control, and video surveillance. Offered in three tiers: minimal (up to 24 ports), standard (up to 100 ports), and complex (50+ ports) using materials from 3M-Volition, Brand Rex, Belden, Corning, and Data Link.
- Video Surveillance Systems Design, installation, and maintenance of video surveillance systems including analog, AHD (High Definition Analog), and IP cameras, DVR systems, and supporting infrastructure. Covers residential and commercial applications with legal compliance guidance.
- Fire and Intrusion Alarm Systems Design, installation, and maintenance of conventional and addressable fire detection and intrusion alarm systems. Includes smoke, temperature, flame, gas, and carbon monoxide detectors, intrusion sensors, control panels, sirens, and GSM/landline communicators using equipment from Unipos, Bentel Security, DSC, JABLOTRON, and PGST.
- Telecommunications Systems Installation of analog, digital, and IP telephony systems from Alcatel, Panasonic, and Siemens, including traditional PBX and modern IP-based solutions with features such as auto-attendant, voicemail, and conferencing.
- IT Repair and Maintenance Services Authorized warranty and post-warranty service for PHILIPS, SAGEM, OLYMPIA, KYOCERA, and CANON equipment. Covers repair of desktop computers, laptops, printers, multifunction devices, copiers, monitors, operating system installation, and virus removal.
- Hosting Services Web page hosting and email server hosting services.
- IT Equipment Supply Supply of computers, laptops, printers, multifunction devices, monitors (Philips, Samsung, LG, Dell, HP), UPS systems, computer components (motherboards, video cards, CPUs, power supplies, HDDs, memory, cases, server components), and consumables (original and compatible).
Companies that use Microsistem
Customer profileNamed customers15 records
Segments4 records
Ideal customer profiles4 records
Microsistem technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
Feature5 records
Microsistem partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered minor and core.
- Barleta SRLminorCollaboration partner for IT infrastructure and security solutions. Microsistem provides structured cabling and video surveillance services to Barleta SRL.
- SCC Services SRLminorCollaboration partner for IT infrastructure projects. Microsistem has completed Category 6 structured cabling work for SCC Romania.
- Consiliul Judetean BacauminorRegional government entity in Bacau county, Romania. Microsistem provides IT services and solutions to various county institutions.
- AE-Electronics SAminorCollaboration partner for electronics and IT solutions in Romania.
- Urban Building SRLminorReal estate development company in Bacau, Romania. Partnership for IT infrastructure solutions.
- Verona ComservminorBusiness partner in Romania for IT services and solutions distribution.
- 3M-VolitioncorePremium structured cabling materials supplier. Microsistem is an authorized partner for 3M-Volition structured cabling solutions with documented expertise.
- DellcoreAuthorized Dell partner for computer hardware and solutions sales.
- Hewlett-PackardcoreHP Business Partner for HP computer hardware and printing solutions.
- Brand RexcorePremium structured cabling materials supplier used by Microsistem for network infrastructure projects.
- BeldencorePremium structured cabling materials supplier used by Microsistem for network infrastructure projects.
- CorningcorePremium fiber optic cabling materials supplier used by Microsistem for network infrastructure projects.
- Data LinkcoreStructured cabling materials supplier used by Microsistem for network infrastructure projects.
- WinMentorcoreRomanian ERP software vendor whose products Microsistem sells, implements and supports. Microsistem offers all WinMentor modules including WinMentor Enterprise variants.
Scale indicators3 records
Recent moves5 records
Expansion highlights5 records
Microsistem competitors and assessment
Company assessmentBroad incumbents
- Computacenter: Pan-European enterprise IT integrator and hardware reseller operating across multiple geographies. Comparable on enterprise IT infrastructure delivery and hardware-vendor partnerships.
- Endava: UK-listed IT services firm with major delivery centers in Romania offering enterprise software, integration and managed services. Comparable as a large-scale IT services peer active in the same Romanian talent/customer pool.
- SIVECO Romania: One of Romania's largest domestic software companies, specializing in ERP, e-learning and public-sector IT — closely comparable on the enterprise software (ERP) side of Microsistem's WinMENTOR offering and similar B2B/government customer base.
- Bechtle AG: Europe's largest IT vendor, combining hardware distribution (incl. Dell, HP) with system integration and managed services — closely comparable on the Dell/HP-authorized hardware + cabling + integration business model Microsistem pursues in Romania.
- Asseco SEE Romania: Regional IT services and software powerhouse serving Romanian enterprises and public sector with ERP/CRM, IT infrastructure and integration — directly comparable as a multi-domain IT integration and software firm targeting Romanian B2B/government customers.
Emerging players
- Total Soft (Charisma ERP): Romanian ERP/accounting software vendor serving SMEs and enterprises. Directly comparable to Microsistem's WinMENTOR product line as a competing on-prem Romanian business-management platform.
Regional players
- Barleta SRL: Bacau-based IT and electronics business and an existing Microsistem collaboration partner. Operates as a local Romanian systems supplier/integrator with overlapping network and surveillance offerings.
- AE-Electronics SA: Romanian electronics and IT solutions firm and a documented Microsistem collaboration partner. Comparable in providing integrated IT/electronic solutions to Romanian enterprise and industrial customers.
- Verona Comserv: Romanian IT services and distribution partner listed in Microsistem's reference partners. Comparable as a domestic Romanian provider of IT products and integration services.
Direct peers
- SCC Services Romania: One of the largest IT services and solutions providers in Romania, offering hardware distribution, structured cabling, managed services and enterprise IT integration. SCC is also an existing Microsistem customer/partner (Cat 6 cabling project), confirming direct comparability in network infrastructure delivery.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Microsistem social profiles
Digital presenceMicrosistem compliance and trust
Trust signalCompliance3 records
Microsistem financial estimates
Financial estimateRevenue estimate
Valuation estimate
Microsistem leadership team
Management profileNumber of profiles
Microsistem funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Microsistem M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Microsistem
What does Microsistem do?
Microsistem designs, installs, and maintains IT infrastructure for businesses, government institutions, and healthcare facilities in Romania, including computer networks (Cat5e/Cat6/fiber), video surveillance systems, fire and intrusion alarm systems, and telecommunications (PBX/IP telephony). The company also supplies IT hardware, provides authorized repair services, resells and implements the WinMENTOR ERP software, and offers web/email hosting.
Is Microsistem a public or private company?
Microsistem is a private company. It is classified as unknown and is currently operating.
When was Microsistem founded?
Microsistem was founded in 1994. It employs 1 to 10 people.
Where is Microsistem based?
Microsistem is headquartered in Bacau, Romania, in the Europe region.
How does Microsistem make money?
Five revenue lines are on record. Product Sales are the primary driver. The others are service and Repair, network Infrastructure Services, hosting Services and software Sales and Implementation.
Who are Microsistem's main competitors?
Broad incumbents on record are Computacenter, Endava, SIVECO Romania, Bechtle AG and Asseco SEE Romania. Total Soft (Charisma ERP) is listed as an emerging player. Regional players are Barleta SRL, AE-Electronics SA and Verona Comserv. SCC Services Romania is listed as a direct peer.
Does Microsistem have an API?
No public API is recorded for Microsistem.
What industry is Microsistem in?
Microsistem's product category is IT Infrastructure Services. Its primary akta.pro industry code is BPAAACAB, Hardware & Device Support (PC, Mobile, Peripherals). Its NAICS code is 81121.