What Ekisa Software Corporation does

Ekisa Software Corporation (Pty) Ltd is a privately held South African software company, founded in 2004 and headquartered in Somerset West, with a North America sales office in Woodstock, Georgia. The company develops and sells ScreenLogger, a desktop screen recording system purpose-built for large network environments such as call centers and back offices. The product records multiple PC desktop screens simultaneously (up to 16 desktops per workstation, and up to 8,000 workstations per system), reproducing user actions as video that can be filtered by agent, workstation, application, and time, and supports PCI-DSS-relevant features including end-to-end encryption and video masking of sensitive information.

The underlying technology is a client-server architecture comprising Workstation Software, a Screen Server Service for storage and streaming, a central Configurator Service, and a Management Studio UI, with an Ekisa Screen Player for playback and an SDK exposing COM, .Net, and HTTP REST APIs for third-party voice recorder integration and synchronized audio/video playback. Notable capabilities include auto-discovery of workstations, a configurable rule engine (applications, websites, schedules, hot keys, external triggers), live desktop monitoring introduced in ScreenLogger V4, and remote desktop / terminal services recording without requiring client-side installs. The product is described as deployed at hundreds of sites across several continents.

Ekisa operates with a small team (1-10 employees) led by founder-directors Conrad du Toit and Riaan Reyneke. The business model is per-workstation subscription licensing sold primarily through OEM partnerships with voice recording vendors (DataVoice, Imagicle, RealConnect, Uniphore), supplemented by regional distribution partners and direct sales for evaluation trials and North American enterprise customers. The company has no disclosed external funding, no parent entity, and a single core product line.

Name

Ekisa Software Corporation

Legal name

Ekisa Software Corporation (Pty) Ltd

Website

https://ekisa.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

1–10 employees

Short description

Ekisa Software Corporation (Pty) Ltd is a privately held South African firm that develops ScreenLogger, a desktop screen recording system for call centers and back offices, sold primarily through OEM partnerships with voice recording vendors and per-workstation subscription licensing.

Ownership category

akta.pro rank

Product category

Call Center Compliance Software

NAICS

Postproduction Services and Other Motion Picture and Video Industries (51219), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Motion Picture & Video Tape Production (7812)

akta.pro primary industry

Video Streaming Platforms (SVOD/AVOD/TVOD) (BPAMAJAA)

akta.pro secondary industry

Enterprise/Creator Video Hosting & OTT SaaS Platforms (MPACAAAL)

Keywords

• Desktop screen recording
• Call center compliance
• Voice screen integration
• Workforce monitoring software
• PCI-DSS recording

Headquarters

HQ city

Cape Town

HQ country

South Africa

HQ region

Africa

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licensing: Licensing model where licenses are sold per configured agent workstation (PC). Volume discounts available for larger system orders. 90-day evaluation trial period offered for 3 workstations.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels1 record

Core offering

Ekisa Software Corporation develops and sells ScreenLogger, a desktop screen recording system engineered for large network environments such as call centers and back-offices. The product records multiple PC desktop screens simultaneously as video, controlled by configurable rules tied to applications, websites, schedules, or external triggers from voice recorders, and is distributed primarily through OEM partners and licensing per configured workstation.

Product overview

Ekisa Software Corporation offers a single unified product: ScreenLogger, a professional desktop screen recording solution designed for large network environments such as call centers and back offices. The ScreenLogger system comprises four primary software modules: Workstation Software (installed on PCs to capture screen activity), Screen Server Service (receives and stores compressed video data), Configurator Service (central configuration and system management), and ScreenLogger Management Studio (administrative interface for system configuration and live monitoring). Additionally, the Ekisa Screen Player provides secure playback functionality, and a Rule Profiles system enables template-based recording rule management across distributed systems. The ScreenLogger SDK offers APIs (COM, .Net, HTTP) for third-party integration with voice recorders and other management software.

Differentiator

Problem solved

Functional benefit

Products and services

• ScreenLogger Desktop screen recording product for network environments such as call centers and back-offices. Records multiple PC desktop screens simultaneously and reproduces user desktop actions as video recordings, controlled by configurable rules for software applications, websites, and time schedules. Targeted at enterprises needing synchronized voice and screen recording for compliance, QA, and training.
• ScreenLogger Software Development Kit (SDK) SDK providing APIs (COM API with COM interfaces and ActiveX controls, .Net API for managed Microsoft .Net client integration, and HTTP REST API with JSON over HTTP/HTTPS) for third-party developers to integrate with the ScreenLogger system, enabling voice recorder integration and synchronized audio and video playback.

Quantifiable outcome

• Support for up to 8000 workstations per system
• +1 more outcomes

Segments2 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability1 record

Feature9 records

Partnerships

Four partnerships are on record, tiered core.

• DataVoicecoreOEM/ Whitelabel/ Licensing PartnerDataVoice is listed as an OEM partner integrating ScreenLogger into their voice recording solutions. The partnership allows DataVoice customers to benefit from synchronized audio and screen recording capabilities.
• ImagiclecoreOEM/ Whitelabel/ Licensing PartnerImagicle is an OEM partner that integrates ScreenLogger with their product offerings for unified voice and screen recording solutions.
• RealConnectcoreOEM/ Whitelabel/ Licensing PartnerRealConnect is listed as an OEM partner, integrating ScreenLogger into their communication and recording solutions.
• UniphorecoreOEM/ Whitelabel/ Licensing PartnerUniphore is an OEM partner integrating ScreenLogger for voice and screen recording capabilities in their enterprise communication and analytics solutions.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Verint Systems: Provides call recording, screen capture and workforce engagement for contact centers. Competes in the same compliance/QA buying motion as ScreenLogger but at significantly larger scale and with broader analytics offerings.
• NICE: Global leader in contact center compliance recording (NICE Engage/InForm) and workforce optimization. Overlaps directly with ScreenLogger's voice + screen recording use case but operates as a much larger portfolio vendor serving enterprise CCaaS buyers.
• Enghouse Systems (Enghouse Networks): Acquired ASC and other recording/contact center assets; offers compliance recording and contact center solutions to mid-market and enterprise customers globally. Overlaps with ScreenLogger's regulated-recording proposition.

Emerging players

• Dubber: Cloud-native call recording platform increasingly used in contact centers and unified communications. Competes at the recording layer with ScreenLogger when partners seek SaaS-delivered alternatives to on-premise screen capture.
• CallMiner: Conversation analytics platform with adjacent screen/UI capture capabilities for contact center QA. Adjacent rather than direct — competes for the same QA/compliance budget with a heavier analytics emphasis.
• OrecX: Open-source-derived call recording software often OEM-embedded by UC and contact center vendors. Competes in similar OEM-driven GTM motions and adjacent voice recording territory to ScreenLogger.

Direct peers

• Imagicle: Named OEM partner of Ekisa providing unified communications and call recording solutions; directly comparable enterprise voice/screen recording product for contact centers and mid-market.
• ASC Technologies: Specialist in compliance recording (voice, screen, and IM) for contact centers and financial institutions. Closest direct competitor to ScreenLogger in purpose-built enterprise recording, including synchronized audio/video playback.
• CallCabinet: Cloud-first compliance call and screen recording vendor targeting contact centers and BPOs. Directly comparable use case (regulated voice + screen capture, QA, PCI masking) and similar mid-market enterprise focus.
• ScreenMeet: Provides screen recording and co-browsing for customer support and contact centers. Direct overlap with ScreenLogger's screen capture for QA, training and dispute resolution workflows.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/ekisa-software-corporation

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ekisa Software Corporation