Horn It Solutions

What Horn It Solutions does

Horn IT Solutions is a privately held Canadian managed services provider founded in 2002 and headquartered in the Greater Toronto Area (Whitby, Ontario). The company delivers outsourced IT infrastructure, cybersecurity, cloud, and helpdesk services to small and mid-sized Canadian businesses, with stated service of clients across the United States as well. Its core offering is a subscription-based Managed IT Services package that bundles 24/7 helpdesk support, proactive system monitoring, patch management, endpoint and network management, software license administration, and vCIO strategic planning; the package is positioned as a substitute for an in-house IT department. Around that core, the firm layers modular add-ons covering cybersecurity (managed SOC, vulnerability assessment, ransomware protection, anti-malware, phishing awareness training, secure backup, business email management), cloud migration consulting across Microsoft 365 and Google Workspace, and managed firewall and wireless infrastructure, supported by reseller partnerships with Microsoft, Cisco Meraki, WatchGuard, Datto, Adobe, Lenovo, Dell, HP, Apple, and KnowBe4.

The business serves eight verticals with elevated security and compliance requirements: Utilities, Retail, Healthcare, Educational Settings, Financial Services, Manufacturing and Logistics, Professional Services, and Non-Profit Organizations. Notable named engagements include BDO Canada LLP (Financial Services) and sports sponsorships with AFC Toronto and Ottawa Rapids FC (Northern Super League founding members). The firm reports that over 50% of clients have remained with it for more than a decade, and it commits to a 30-minute on-site technician response with live phone answering as part of its SLA.

Horn holds SOC 2 certification, employs cybersecurity auditors on staff, and is led by Managing Partner Paul Cleary, COO Graham Cleary, and Director of Sales Simon Burns. The leadership is family-controlled with no disclosed institutional or venture investor. Revenue is generated primarily through monthly recurring managed-services subscriptions supplemented by project-based professional services (cloud migration, security architecture, incident response planning). Pricing is quote-based and not publicly disclosed. The firm is privately held with no funding rounds, acquisitions, or public-market events on record.

Name

Horn It Solutions

Legal name

Horn IT Solutions

Website

https://horn-it.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

11–50 employees

Short description

Horn IT Solutions is a Canadian managed services provider founded in 2002 that delivers subscription-based outsourced IT, cybersecurity, cloud, and 24/7 helpdesk support to small and mid-sized businesses across regulated and compliance-sensitive verticals.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (5415), Security Systems Services (56162), Other Computer Related Services (541519)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Services (8741)

akta.pro primary industry

Managed Security Services (MSSP) & 24/7 SOC Operations (BPAKAHAA)

akta.pro secondary industries

Security Operations Center (SOC) as a Service (BPAEADAB), Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD), ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN), Endpoint & Device Management (UEM/MDM) Services (BPAEABAF), Network Security Managed Services (Firewall/IDS/IPS/SASE) (BPAEADAG), Managed OT Security Services (MSSP/MDR for ICS/OT) (HDADAJAN)

Keywords

• Managed IT services
• Cybersecurity consulting
• Cloud migration services
• Outsourced help desk
• IT infrastructure management

Headquarters

HQ city

Whitby

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Monthly recurring fee model providing fully managed IT services including monitoring, maintenance, security, and support. One monthly fee gives access to a whole team of experts at a fraction of the cost of hiring full-time in-house IT staff.
2. Cybersecurity Consulting and Managed Security Services: Revenue from security consulting, risk assessments, vulnerability assessments, CIS security reviews, and ongoing SOC monitoring services.
3. Professional Services (Cloud Migration, Compliance): One-time project-based services including cloud migration consulting, security architecture design, incident response planning, and employee training programs.
4. Outsourced Help Desk Services: 24/7 helpdesk support provided as a standalone or bundled service with multi-channel support (phone, email, chat) and ticket management.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Horn IT Solutions is a Managed Services Provider (MSP) that delivers fully outsourced IT department services to small and mid-sized businesses on a monthly subscription basis. Its core offering bundles network monitoring, patch management, 24/7 helpdesk, endpoint management, software license management, and vCIO strategic planning, with bundled cybersecurity services including SOC monitoring, vulnerability assessments, ransomware protection, anti-malware, and phishing awareness training.

Product overview

Horn IT Solutions is a managed service provider (MSP) offering a unified portfolio of IT services designed to replace or augment in-house IT departments. The core offering is Managed IT Services, which provides network monitoring, data security, 24/7 helpdesk support, and strategic IT planning. This core is complemented by specialized add-on modules including Cybersecurity Consulting, Cloud Migration, Outsourced Help Desk, and Software License Management. Security-specific offerings include Vulnerability Assessment, Risk Analysis, Ransomware Protection, Anti-Malware, Phishing Awareness Training, and Managed SOC Services. Operations support includes Secure Backup, Business Email Management, Microsoft 365 Services, Google Workspace Solutions, Managed Firewall, and Hardware Support. Infrastructure services cover Endpoint Management, Network Management, Wireless Network Setup, and IT Procurement. The company serves Utilities, Financial Services, Manufacturing, Retail, Healthcare, Education, and Professional Services sectors.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Fully managed IT department replacement for small and mid-sized businesses, including network monitoring, data security, 24/7 helpdesk support, software updates, patch management, and vCIO strategic IT planning delivered for a single monthly fee.
• Cybersecurity Consulting Services Consulting-led cybersecurity offering covering risk assessment, security architecture design, incident response planning, employee training, and threat intelligence monitoring, complemented by 24/7 SOC services for SMB clients.
• Cloud Migration Consulting Services Consulting engagement that guides SMB clients through cloud readiness assessment, data migration, security implementation, user training, and ongoing optimization of cloud environments such as Microsoft 365, Google Workspace, and Azure.
• Outsourced Help Desk Services Round-the-clock outsourced helpdesk support with multi-channel ticket management, end-user training, performance analytics, and SLA-backed response, available as a standalone or bundled service for SMBs.
• Software License Management License inventory, optimization, compliance monitoring, renewal planning, and vendor management service that helps SMB clients manage software assets and reduce license overhead.

Quantifiable outcome

• 30-minute on-site technician response time
• +2 more outcomes

Named customers3 records

Segments8 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability1 record

Feature3 records

Partnerships

Six partnerships are on record, tiered minor and core.

• LenovominorChannel Partner/ Reseller/ DistributorTechnology hardware partner and reseller relationship for Lenovo devices and solutions.
• MicrosoftcoreChannel Partner/ Reseller/ DistributorMajor technology partner and reseller for Microsoft products including Microsoft 365, Azure, and related enterprise solutions.
• AdobeminorChannel Partner/ Reseller/ DistributorAdobe Certified Reseller and Education partner providing Adobe Creative Cloud solutions, particularly for educational institutions.
• DellminorChannel Partner/ Reseller/ DistributorTechnology hardware partner and reseller for Dell devices and enterprise solutions.
• HPminorChannel Partner/ Reseller/ DistributorHP Business Partner for hardware solutions including printers and computers.
• AppleminorChannel Partner/ Reseller/ DistributorApple Authorized Reseller providing Apple devices and solutions to clients.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Ntiva: US-based managed IT services and cybersecurity provider with comparable service portfolio including managed SOC, endpoint, and cloud support. Geographic non-overlap currently but similar SMB-mid-market positioning.
• Dataprise: US-headquartered managed services provider with deep cybersecurity and 24/7 SOC capabilities serving mid-market clients. Operates a similar business model and could expand into Ontario, making it a credible competitor.

Direct peers

• Jolera: Toronto-based global managed services provider delivering IT, security, and cloud solutions to SMB and enterprise clients. Operates in the same geography and competes for similar regulated-vertical accounts.
• Softchoice: Canadian IT solutions and managed services provider with strong Microsoft partnership and a broad portfolio spanning cloud, security, and end-user computing—directly comparable to Horn's Microsoft-centric managed services stack.
• CDW Canada: Subsidiary of CDW Corporation offering IT hardware, software, and managed services to Canadian businesses. Competes with Horn for mid-market managed services and reseller margin on the same vendor partnerships.
• OnX Enterprise Solutions: North American managed IT and cloud services provider offering hybrid infrastructure, security, and managed services for mid-market organizations. Comparable service portfolio and customer profile to Horn.
• NetGain Information Systems: Managed IT and security services provider for SMB and mid-market clients with comparable SOC and compliance offerings. Similar business model and customer profile to Horn.
• Compugen: Canadian-headquartered managed IT services and solutions provider serving SMB and enterprise clients across Canada with a similar mix of infrastructure, cloud, and cybersecurity offerings. Direct competitor for the same Ontario SMB customer base.

Emerging players

• eSentire: Canadian-headquartered managed detection and response (MDR) specialist. Comparable 24/7 SOC-as-a-service offering targeting mid-market and enterprise accounts with elevated security needs—adjacent but more security-focused than Horn's generalist MSP model.

Broad incumbents

• Ricoh (Managed Services): Global incumbent offering managed IT, cybersecurity, and document services as part of a broader portfolio. Larger and less specialized than Horn but increasingly targeting SMB managed services in Canada.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks1 record

Key highlights7 records

Customer concentration

• Xx.com/HornITSolutions
• LinkedInlinkedin.com/company/horn-it-solutions-inc.

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Horn It Solutions