CARE Resolutions

What CARE Resolutions does

CARE Resolutions, Inc. is a privately-held, family-owned non-medical home care agency founded in 1997 by Vicky Hunt and headquartered in Sherborn, Massachusetts. The agency delivers in-home personal care, companion care, and condition-specific support (including ALS/Parkinson's, dementia, hospice/cancer, stroke recovery, hospital-to-home transitions, and 24-hour live-in care) to seniors and other adults needing assistance with daily living across approximately 14 Eastern Massachusetts cities and towns, from Boston and Quincy west to Framingham, Waltham, and Woburn.

The operating model is labor-intensive: CARE Resolutions employs a caregiver workforce of 11-50 and competes on caregiver quality, condition specialization, and continuity of relationship rather than proprietary technology. There is no disclosed software platform, no mobile application, and no AI/ML tooling referenced in the source material; service delivery is human-mediated and scheduled through traditional means. Leadership has transitioned from founder Vicky Hunt to CEO Erica Tomasello, with a dedicated HR function (HR Manager Micaela Fox) supporting caregiver recruitment.

The business operates on a private-pay model (no Medicare/Medicaid home health billing is referenced), generating revenue through hourly billing of caregiver hours to individual families. Client acquisition relies on direct outreach, the company website, and referral partnerships with senior care directories including A Place for Mom and Approved Senior Network, supplemented by co-marketing relationships with adjacent service providers such as Alzheimer's Coaching Services. The agency has accumulated multi-year community recognition, including Best of Senior Living awards spanning 2015 through 2026.

Name

CARE Resolutions

Legal name

CARE Resolutions, Inc.

Website

https://careresolutions.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

11–50 employees

Short description

CARE Resolutions is a family-owned, non-medical home care agency founded in 1997 that delivers in-home personal, companion, and condition-specific care to seniors across 14 Eastern Massachusetts cities on a private-pay basis.

Ownership category

akta.pro rank

Product category

Senior Home Care Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412), Home Health Care Services (6216)

SIC

Services-Home Health Care Services (8082), Services-Social Services (8300)

akta.pro primary industry

In-Home Dementia Care Services (Specialized Personal Care) (HLADACAI)

akta.pro secondary industries

Dementia & Alzheimer’s Respite Care (HSABAGAF), Memory Care Respite (Short-Term) (HSABAEAD), Short-Term Dementia Respite & Transitional Memory Care Programs (HLADACAG)

Keywords

• Non-medical home care
• Senior in-home care
• Dementia care services
• Personal care assistance
• Live-in caregiver services

Headquarters

HQ city

Sherborn

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Private Pay Home Care Services: Direct payment from clients for non-medical in-home care services including 24-hour care, live-in care, and hourly care. Services provided in private homes, assisted living communities, hospitals, skilled nursing facilities, and rehabilitation centers.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

CARE Resolutions is a family-owned, non-medical in-home care agency that provides personalized caregiver services to seniors and families in Eastern Massachusetts. The agency delivers 24-hour home care, ALS and Parkinson's home care, dementia care at home, in-home hospice and cancer care, stroke care at home, and hospital transition to home care, along with companion care and personal care assistance. Services are delivered by employed, licensed, trained, bonded, and insured caregivers in private homes, assisted living communities, hospitals, skilled nursing facilities, and rehabilitation centers.

Product overview

CARE Resolutions is a family-owned, non-medical in-home care agency serving Eastern Massachusetts since 1997. The company offers a unified portfolio of six core care services designed for seniors and families: 24-Hour Home Care (the primary offering with live-in and hourly options), ALS and Parkinson's Home Care, Dementia Care at Home, In-Home Hospice & Cancer Care, Stroke Care at Home, and Hospital Transition to Home Care. Additional support services include companion care, personal care assistance, homemaking, medication reminders, transportation, and errand services. The company matches caregivers to clients based on skills, experience, personality, and interests, and provides services in private homes, assisted living communities, hospitals, skilled nursing facilities, and rehabilitation centers.

Differentiator

Problem solved

Functional benefit

Products and services

• 24-Hour Home Care

Named customers2 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core and supporting.

• A Place for MomcoreGTM or Marketing PartnerA Place for Mom is a senior living referral service. CARE Resolutions maintains an active directory listing and has received multiple Best of Senior Living awards through this platform. The partnership provides referral connections to families seeking home care services.
• Alzheimer's Coaching ServicessupportingStrategic or Co-development PartnerAffiliated with Alzheimer's Coaching Services for specialized dementia care support and resources. Complements the company's dementia care at home services.
• Approved Senior NetworksupportingGTM or Marketing PartnerMember of Approved Senior Network providing directory visibility and referral pathway for senior care services in Massachusetts. Displayed as 'Approved Senior Network Expert' badge on website.

Scale indicators2 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Always Best Care Senior Services: Always Best Care provides in-home care, assisted living placement, and skilled home health through a franchise network across the U.S. Directly comparable to CARE Resolutions in non-medical in-home personal care for seniors, particularly dementia and respite care.
• Right at Home: Right at Home is an international in-home care franchise offering personal care, companionship, and specialized support for chronic conditions including dementia, ALS, and Parkinson's. Closely comparable to CARE Resolutions in service portfolio, caregiver matching approach, and franchise-based regional operations.
• Senior Helpers: Senior Helpers provides in-home senior care with proprietary programs like the Senior Gems Alzheimer's and dementia care program. Comparable to CARE Resolutions in providing specialized dementia and Parkinson's care in private homes with trained caregivers.
• Comfort Keepers: Comfort Keepers is a national franchise delivering in-home care services including personal care, companionship, dementia care, and respite for seniors. Comparable to CARE Resolutions in non-medical home care services for elderly clients, with similar franchise-based geographic model.
• Bayada Home Health Care: Bayada is one of the largest nonprofit home health care providers in the U.S., offering both skilled nursing and personal care services including dementia, ALS, and hospice support. Comparable to CARE Resolutions in serving seniors with high-acuity needs (ALS, Parkinson's, dementia) across Eastern Massachusetts, though at much larger scale.
• Visiting Angels: Visiting Angels is a national franchise network offering non-medical in-home senior care including Alzheimer's/dementia care, companion care, and respite services. Directly comparable to CARE Resolutions in service offering and franchise/agency operating model, with significant franchisee overlap in Eastern Massachusetts.
• BrightStar Care: BrightStar Care is a national home care and medical staffing franchise providing both skilled nursing and non-medical personal care services. Comparable to CARE Resolutions in personal care for seniors, with overlap in dementia care, ALS, and post-hospital transition services.
• Home Instead: Home Instead is the largest senior home care franchise globally with thousands of independently owned and operated offices providing personal care, companionship, and specialized Alzheimer's/dementia care. Comparable to CARE Resolutions as a direct competitor in the non-medical in-home senior care space, though operating at vastly greater scale through franchising.

Direct peers

• HomeWatch CareGivers: HomeWatch CareGivers is a franchise specializing in non-medical home care for seniors, individuals with disabilities, and those recovering from illness. Closely comparable to CARE Resolutions in service mix (24-hour care, dementia care, respite) and franchise-based regional delivery model.
• Amada Senior Care: Amada Senior Care provides in-home senior care and assisted living placement through franchise locations. Comparable to CARE Resolutions in personalized non-medical home care with emphasis on caregiver matching, dementia care specialization, and assisted living community support.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/careresolutions
• LinkedInlinkedin.com/company/care-resolutions-inc
• Xx.com/careresinc

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CARE Resolutions