Lab19
Lab19 is a Dallas-based vendor-neutral managed IT and technology advisory firm serving SMBs, with deep healthcare practice expertise, offering managed IT, cybersecurity, infrastructure, and emerging technology consulting under founder Sean Kinnee.
- Company typePrivate
- Founded2011
- HeadquartersDallas, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Lab19 does
Lab19, LLC is a Dallas, Texas-based vendor-neutral technology advisor and managed IT services provider founded in 2011 by Sean Kinnee, a Microsoft Certified Systems Engineer with 25 years of network design and support experience. The firm serves small and medium-sized businesses, with concentrated exposure to healthcare practices (notably dental and medical offices), professional services, and manufacturing SMBs, helping clients navigate IT complexity, cybersecurity, and vendor selection without aligning to a single product vendor. Lab19 operates a six-step consultation methodology (Discovery, Vendor Assessment, Vendor Selection, Solution Design, Implementation Support, Ongoing Partnership) anchored by direct consultation bookings and relationship-based sales.
Lab19 firmographics
Firmographics- Name
- Lab19
- Legal name
- Lab19, LLC
- Website
- https://lab19.net
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Lab19 is a Dallas-based vendor-neutral managed IT and technology advisory firm serving SMBs, with deep healthcare practice expertise, offering managed IT, cybersecurity, infrastructure, and emerging technology consulting under founder Sean Kinnee.
- Ownership category
- akta.pro rank
Where Lab19 is headquartered
LocationHeadquarters
- HQ city
- Dallas
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Lab19 business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Marketing or Sales, Operations, Technology or R&D
Revenue model
- Managed IT Services: Lab19 provides ongoing managed IT services including proactive monitoring, maintenance, support, and management of client IT environments. Services are delivered through Statements of Work (SOWs) with monthly recurring fees, typically billed in advance.
- IT Consulting and Advisory: Strategic technology advisory services including technology planning, vendor management, and IT governance. Provided through custom SOWs with hourly rates or fixed fees.
- Hardware and Software Resale: Lab19 resells hardware, software, and accessories purchased through their third-party provider network. Third-party products are sold as-is with pricing based on vendor costs plus service fees.
- Vendor Coordination Services: As a technology advisor, Lab19 coordinates with multiple technology vendors on behalf of clients, managing vendor relationships, service coordination, issue escalation, and contract evaluation.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed IT Services - Custom pricing based on scope |
| Other | Pay-as-you-go | Professional Services - Hourly consulting rates |
| One time/ perpetual license | Pay-as-you-go | Third-Party Products - Cost-plus model |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels4 records
Lab19 product offering
Product offeringCore offering
Lab19 is a vendor-neutral technology advisor and managed IT services provider that helps small and medium-sized businesses in the Dallas, TX area navigate IT decisions across managed IT, cybersecurity, infrastructure, and emerging technologies. The firm delivers services through structured SOW engagements, resells third-party hardware and software through its vendor partner network, and provides ongoing advisory partnerships rather than selling its own software products.
Product overview
Lab19 operates as a Technology Advisor and managed IT services provider offering a portfolio of four interconnected service pillars. The core offerings include Managed IT & Business Support (providing proactive IT management, VoIP phone systems, and backup/continuity services), Cyber Security & Advanced Protection (threat detection, firewall management, ransomware protection, and compliance support for HIPAA/PCI-DSS/GDPR), IT Infrastructure & Network Solutions (network audits, business internet services, and carrier advisory), and Emerging Technologies & Innovation (IoT integration, AI/ML solutions, and smart automation). Rather than a unified software product, Lab19 delivers consulting-led managed services that guide businesses in selecting and implementing technology solutions from their vendor network, positioning themselves as vendor-neutral advisors rather than a product company.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- Reduced IT complexity through vendor-neutral guidance
- +3 more outcomes
Companies that use Lab19
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles2 records
Lab19 technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Lab19 partnerships and signals
Strategic signalScale indicators4 records
Recent moves5 records
Expansion highlights4 records
Lab19 competitors and assessment
Company assessmentDirect peers
- IronEdge Group: Texas-based managed IT services provider serving SMBs with managed IT, cybersecurity, and IT consulting offerings. Direct peer given similar SMB focus, Texas geography, and comparable service mix (managed IT + advisory + cybersecurity).
- Ntiva: US managed IT services and cybersecurity provider serving SMBs through enterprise-grade support models. Comparable to Lab19 in managed IT + cybersecurity delivery and SMB focus, though at significantly larger scale.
- Stronghold Data: Managed IT services and cybersecurity firm targeting small and mid-sized businesses across Texas and the Southwest. Comparable to Lab19 in Texas/Southwest geography, SMB focus, and managed services + cybersecurity offering.
- Kelser Corporation: Managed IT and cybersecurity provider for SMB and mid-market clients in the Northeast US with a vendor-neutral advisory approach. Comparable to Lab19 in SMB managed services delivery and advisory positioning.
- Corsica Technologies: Managed IT and cybersecurity provider focused on SMB and mid-market clients with healthcare and regulated-industry specialization. Comparable to Lab19 in target customer profile (SMB healthcare/professional services) and managed services + advisory delivery model.
- CMIT Solutions: Franchise-based managed IT services network delivering managed IT, cybersecurity, and IT consulting to SMBs across multiple US markets. Comparable in SMB managed services delivery, though operating through a franchise model versus Lab19's independent owner-operator structure.
- Accudata Systems: Texas-based IT managed services and consulting firm providing managed IT, infrastructure, and cybersecurity to SMB and enterprise clients. Direct peer due to overlapping Texas geography, similar managed services portfolio, and SMB/enterprise target overlap.
- Charles IT: Managed IT services and cybersecurity firm focused on SMB clients with compliance and cybersecurity specialization. Comparable to Lab19 in SMB target market, managed services + cybersecurity focus, and compliance-driven value proposition.
Broad incumbents
- RSM US: Large professional services firm with a technology consulting practice delivering managed IT, cybersecurity, and IT advisory to mid-market clients. Comparable IT advisory/consulting capability, though much broader in scope and scale than Lab19.
- Datapath (now part of CompuCom): National managed IT services and digital workplace provider serving mid-market and enterprise. Comparable service mix (managed IT, network, cybersecurity) but materially larger and broader in scope than Lab19's SMB Dallas focus.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Lab19 social profiles
Digital presenceLab19 financial estimates
Financial estimateRevenue estimate
Valuation estimate
Lab19 leadership team
Management profileNumber of profiles
Profiles1 record
Lab19 funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Lab19 M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Lab19
What does Lab19 do?
Lab19 is a vendor-neutral technology advisor and managed IT services provider that helps small and medium-sized businesses in the Dallas, TX area navigate IT decisions across managed IT, cybersecurity, infrastructure, and emerging technologies. The firm delivers services through structured SOW engagements, resells third-party hardware and software through its vendor partner network, and provides ongoing advisory partnerships rather than selling its own software products.
Is Lab19 a public or private company?
Lab19 is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Lab19 founded?
Lab19 was founded in 2011. It employs 1 to 10 people.
Where is Lab19 based?
Lab19 is headquartered in Dallas, United States, in the North America region.
How does Lab19 make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are IT Consulting and Advisory, hardware and Software Resale and vendor Coordination Services.
Who are Lab19's main competitors?
Direct peers on record are IronEdge Group, Ntiva, Stronghold Data, Kelser Corporation, Corsica Technologies, CMIT Solutions, Accudata Systems and Charles IT. Broad incumbents are RSM US and Datapath (now part of CompuCom).
Does Lab19 have an API?
No public API is recorded for Lab19.