GetSafe
- Company typePrivate
- Founded2015
- HeadquartersConcord, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
GetSafe firmographics
Firmographics- Name
- GetSafe
- Legal name
- GETSAFE, LLC
- Website
- https://getsafe.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
GetSafe industry classification
Industry- Product category
- Personal Emergency Response Services
- NAICS
- Services for the Elderly and Persons with Disabilities (62412), Electromedical and Electrotherapeutic Apparatus Manufacturing (334510)
- SIC
- Electromedical & Electrotherapeutic Apparatus (3845), Services-Home Health Care Services (8082)
- akta.pro primary industry
- Elderly/Frail & Assisted Living Connected Care (PERS/Fall Detection) (HLACAFAE)
- akta.pro secondary industries
- Home Patient Monitoring & Telehealth Devices (Vitals, Fall Detection, PERS) (HSABAKAE), Personal Emergency Response (PERS) & Medical Alert Monitoring (HSAHAAAL), Fall Detection, Safety & Emergency Response (PERS, Smart Home Health Sensors) (HLAHACAG), Elder Care, Wellness & Home Health IoT (Fall Detection, Medical Alerts, Sleep/Wellness Sensors) (HSAPAQAJ), Fall Detection & Automatic Alert Monitoring Services (HSAHAHAC), Connected Medical Devices & Wearables (Sensors, Patches, Implantables) (HLACAPAB)
Keywords
Where GetSafe is headquartered
LocationHeadquarters
- HQ city
- Concord
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
GetSafe business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain, Infrastructure
Revenue model
- Equipment Sales: GetSafe sells medical alert equipment (base unit, wall buttons, wearables) as one-time purchases. Equipment pricing starts at $79 for basic starter kit.
- Monthly Monitoring Subscription: Recurring monthly subscription fee for 24/7 professional monitoring services. Pricing starts at $24.95/month for standard monitoring. Monthly subscription remains the same regardless of how many devices are added to the system.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | Basic equipment starting price |
| Subscription | Monthly | Monthly monitoring service |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
GetSafe product offering
Product offeringCore offering
GetSafe designs, sells, and monitors non-wearable medical alert systems for seniors aging in place. The system uses a base unit, voice-activated and standard wall buttons, pull cords, and an optional wearable pendant with fall detection, all connected to a 24/7 professional monitoring center. Equipment is sold upfront (starting at $79) with a recurring monthly monitoring subscription (starting at $24.95).
Product overview
GetSafe offers a medical alert system portfolio centered around non-wearable, voice-activated emergency response technology. The core product is the GetSafe Medical Alert System, which uses a combination of strategically placed wall buttons (both voice-activated and standard), an optional wearable pendant with fall detection, and a main base unit connected to 24/7 monitoring. The system is designed for hands-free use, allowing users to call for help by pushing a button, pulling a cord, or speaking the voice command 'Call 9-1-1.' For mobile protection, GetSafe offers GPS-enabled devices with caregiver tracking apps. The portfolio scales based on home size (0-1, 2-3, 4-5 bedroom packages) with add-on components including waterproof wall buttons, smoke detectors, door sensors, and motion detectors. Equipment is purchased upfront ($79 and up) with monthly monitoring fees starting at $24.95. The Account Manager mobile app enables remote system management through the Bay Alarm Medical platform.
Differentiator
Problem solved
Functional benefit
Products and services
- GetSafe Medical Alert System
- GPS Medical Alert (Mobile)
- Account Manager Mobile App
- 24/7 Professional Monitoring Service
Quantifiable outcome
- 30-day risk-free trial allows customers to test the system before commitment
Companies that use GetSafe
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles5 records
GetSafe technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
GetSafe partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- Bay Alarm MedicalcoreBay Alarm Medical and GetSafe are part of the same family of companies under Balco Properties. They share monitoring infrastructure and have coordinated product development. Bay Alarm Medical is a well-established medical alert provider, and the relationship allows GetSafe to leverage shared resources and expertise.
- Balco Properties Family of CompaniescoreParent company overseeing GetSafe and Bay Alarm Medical brands. Provides corporate structure and shared resources across the medical alert and home security companies.
- Avantguard Monitoring ServicescoreThird-party monitoring services provider used by GetSafe to provide 24/7 emergency monitoring for medical alert customers. Handles emergency dispatch and response coordination.
- DCL LogisticsminorThird-party logistics provider handling shipping of GetSafe equipment and products to customers.
Scale indicators2 records
Recent moves6 records
Expansion highlights6 records
GetSafe competitors and assessment
Company assessmentDirect peers
- MobileHelp: DTC PERS provider known for its mobile/GPS-enabled systems and touchscreen base units. Competes directly with GetSafe's GPS Mobile add-on and shares the dual in-home/away-from-home product strategy.
- Alert1: Pure-play PERS subscription service with in-home and mobile devices marketed through phone and online channels. Competes directly with GetSafe on price ($20-$30/month range) and product features including fall detection.
- Philips Lifeline: Pioneering PERS service from Philips focused on seniors and at-risk individuals. Offers in-home and mobile alert devices with optional fall detection; one of the most established brands in the same subscription-monitoring category as GetSafe.
- Medical Guardian: A leading direct-to-consumer PERS provider offering in-home and mobile medical alert systems with 24/7 monitoring. Competes head-to-head with GetSafe for the same senior aging-in-place customer through a similar e-commerce + inside sales motion.
- Life Alert: The original consumer PERS brand ("I've fallen and I can't get up"). Sells wearable pendant-based medical alert systems with 24/7 monitoring to US seniors — the canonical direct competitor in the same DTC motion and product category as GetSafe.
- LifeStation: US-based PERS provider with in-home, mobile, and smartwatch-style medical alert devices. Targets the same caregiver-involved purchase decision as GetSafe with comparable subscription pricing.
- ADT Health: The medical alert arm of ADT, leveraging the company's monitored-security infrastructure. Offers wearable medical alert buttons with fall detection and 24/7 monitoring; competes for the same senior buyer concerned with both home security and personal emergency response.
- Bay Alarm Medical: Sister brand under shared parent Balco Properties. Sells PERS devices and 24/7 monitoring directly to seniors with overlapping product positioning; GetSafe is effectively the modern, non-wearable-focused sub-brand while Bay Alarm Medical caters to traditional pendant users.
Emerging players
- Vayyar Care: Radar-based, contact-less fall detection and activity monitoring for seniors. Competes for the non-wearable/no-pendant positioning where GetSafe differentiates, using advanced sensors instead of voice/wall-button activation.
- Aloe Care Health: Voice-activated smart home elder care platform offering hands-free emergency response with motion and air-quality sensors. Represents the next evolution of voice-first PERS that GetSafe pioneered, combining connected-care functionality with traditional monitoring.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
GetSafe social profiles
Digital presenceGetSafe financial estimates
Financial estimateRevenue estimate
Valuation estimate
GetSafe leadership team
Management profileNumber of profiles
Profiles7 records
GetSafe funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
GetSafe M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about GetSafe
What does GetSafe do?
GetSafe designs, sells, and monitors non-wearable medical alert systems for seniors aging in place. The system uses a base unit, voice-activated and standard wall buttons, pull cords, and an optional wearable pendant with fall detection, all connected to a 24/7 professional monitoring center. Equipment is sold upfront (starting at $79) with a recurring monthly monitoring subscription (starting at $24.95).
Is GetSafe a public or private company?
GetSafe is a private company. It is classified as corporate owned and is currently operating.
When was GetSafe founded?
GetSafe was founded in 2015. It employs 11 to 50 people.
Where is GetSafe based?
GetSafe is headquartered in Concord, United States, in the North America region.
How does GetSafe make money?
Two revenue lines are on record. Equipment Sales are the primary driver. The others are monthly Monitoring Subscription.
Who are GetSafe's main competitors?
Direct peers on record are MobileHelp, Alert1, Philips Lifeline, Medical Guardian, Life Alert, LifeStation, ADT Health and Bay Alarm Medical. Emerging players are Vayyar Care and Aloe Care Health.
Does GetSafe have an API?
No public API is recorded for GetSafe.
What industry is GetSafe in?
GetSafe's product category is Personal Emergency Response Services. Its primary akta.pro industry code is HLACAFAE, Elderly/Frail & Assisted Living Connected Care (PERS/Fall Detection), with a secondary code of HSABAKAE, Home Patient Monitoring & Telehealth Devices (Vitals, Fall Detection, PERS). Its NAICS code is 62412 and its SIC code is 3845.