digiole
Digiole is a Helsinki-based AI company that builds conversational AI products enabling physical products, venues, and events to interact with users via QR and NFC codes, serving retail, tourism, government, and innovation-ecosystem clients across Europe, North America, and Southeast Asia.
- Company typePrivate
- Founded2021
- HeadquartersHelsinki, Finland
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What digiole does
Digiole Oy is a Helsinki-based AI company that builds conversational AI products bridging physical-world products and venues with digital intelligence. The company was established in 2021 when assets from Startup Commons (founded 2008) were transitioned into Digiole, with Startup Commons Global retained as an auxiliary business name. Its core platform comprises three product lines: Talking Product AI, which gives physical products a conversational voice accessible via QR or NFC scan from any smartphone; Talking Venue AI, which deploys multilingual AI assistants across malls, museums, hotels, airports, and tourism sites; and AI Twin, personal AI agents co-developed with Prifina on a user-held data platform. The portfolio is extended by sub-products including Event AI Representative, Robin AI (entrepreneur assistant), DigiCoach (well-being coach), and an AI-driven grant solution for nonprofits, plus the legacy EcosystemOS platform for innovation-ecosystem data sharing.
The underlying technology relies on natural-language processing, generative AI, knowledge retrieval, and an emerging autonomous-agent architecture where personal AI Twins negotiate with brand AI Representatives via consent-based protocols. Digiole's revenue model is primarily SaaS subscription (quote-based, tiered from testing to global expansion for Talking Product/Venue; three subscription tiers for EcosystemOS; revshare-style participation in AI Twin via Prifina), supplemented by professional services revenue from paid private AI workshops. Go-to-market is hybrid: product-led growth through free public workshops, enterprise field sales for venue and brand clients, and event-driven lead generation through hackathons and industry conferences.
Digiole is privately held with 1-10 employees, no disclosed funding rounds, and is led by CEO and co-founder Oscar Ramirez, with co-founder Valto Loikkanen serving as Senior Advisor (he is also CXO at Prifina). The company serves customers across retail/tourism (Mall of Tripla, Jardines de Alfabia), government and innovation-ecosystem bodies (City of Espoo, Helsinki-Uusimaa Regional Council, RINSA in Canada, SDEC in Malaysia), education (Metropolia University), and nonprofit/event verticals, with active operations in Finland, Spain, Canada, and Malaysia and a stated global footprint.
digiole firmographics
Firmographics- Name
- digiole
- Legal name
- Digiole Oy
- Website
- https://digiole.com
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Digiole is a Helsinki-based AI company that builds conversational AI products enabling physical products, venues, and events to interact with users via QR and NFC codes, serving retail, tourism, government, and innovation-ecosystem clients across Europe, North America, and Southeast Asia.
- Ownership category
- akta.pro rank
digiole industry classification
Industry- Product category
- Conversational AI Software
- NAICS
- Software Publishers (5132), Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC)
- akta.pro secondary industries
- AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI), Audio & Speech Analytics (call analytics, QA, insights) (HDAAAFAH), Generative AI & LLM Solutions Services (RAG, Agents, Copilots) (BPAEAHAG)
Keywords
Where digiole is headquartered
LocationHeadquarters
- HQ city
- Helsinki
- HQ country
- Finland
- HQ region
- Europe
Offices1 record
Markets served
digiole business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Talking Product AI - Subscription: SaaS subscription model for AI-enabled products. Businesses label products with AIQR codes, publish AI answers, and scale across their product portfolio. Priced from testing to global expansion with tiered subscription options.
- Talking Venue AI - Subscription: SaaS subscription model for venue operators to deploy AI assistants across physical locations. Venues (malls, museums, hotels, tourist sites) pay recurring fees to enable 24/7 multilingual AI engagement with visitors.
- AI Twin - Subscription (via Prifina): Personal AI Twin subscriptions offered through the Prifina platform. Individuals and professionals pay recurring fees to create and maintain personal AI agents. Digiole participates as a technology and GTM partner in this revenue stream.
- AI Workshops - Professional Services: Hands-on AI learning workshops offered as a customer acquisition and education channel. Public sessions are free or low-cost; private tailored workshops for companies and teams are offered at custom pricing based on scope and format.
- EcosystemOS - Subscription (Legacy/Transitional): EcosystemOS, inherited from Startup Commons operations, is offered as a subscription SaaS product (SaaS and locally implemented options) for ecosystem data sharing infrastructure. Includes modules for ecosystem mapping, AI advisory, and analytics. Three subscription plans including 'Ecosystem 180°' plan.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | One-time | Public Hands-on AI Workshop - Free |
| Other | Multi-year contract | Private Tailored Workshop - Custom / Quote-based |
| Subscription | Annual | EcosystemOS - Subscription Tiers |
| Subscription | Monthly | Talking Product AI - Testing to Global Expansion |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels7 records
digiole product offering
Product offeringCore offering
Digiole builds and sells AI-powered conversational platforms that give physical products and venues a digital voice. Its Talking Product AI, Talking Venue AI, and AI Twin products enable multilingual, natural-language interactions via QR/NFC scan from any smartphone, while capturing real-time, anonymized insights for operators. The company also sells EcosystemOS subscription infrastructure for innovation-ecosystem data sharing, and offers hands-on AI workshops as a paid service and lead-generation channel.
Product overview
Digiole is a Helsinki-based AI company offering a portfolio of conversational AI products that bridge digital intelligence with physical-world products and venues. The core product suite consists of Talking Product AI (giving individual products a conversational voice via QR/NFC), Talking Venue AI (transforming entire physical spaces into interactive AI-powered environments), and AI Twin (personal AI agents for individuals). These are supported by specialized solutions including Event AI Representative, Robin AI (entrepreneur assistant), DigiCoach (well-being coach), and the AI-Driven Grant Solution for nonprofits. Digiole also offers Hands-on AI Workshops (live educational webinars for individuals/teams) and Private AI Workshops (tailored corporate programs). Through its Startup Commons Global auxiliary brand, Digiole also provides the EcosystemOS platform for innovation ecosystem data orchestration. All products emphasize no-app-required access (smartphone QR/NFC scan), multilingual support, anonymous data collection, and privacy-first design.
Differentiator
Problem solved
Functional benefit
Brands
- Talking Product AI: AI-powered solution that enables products to engage with customers through conversational AI via QR/NFC scanning
- Talking Venue AI
- AI Twin
- EcosystemOS
- Startup Commons Global
Products and services
- Talking Product AI AI-powered conversational layer that gives physical products a digital voice, accessible via QR/NFC scan from any smartphone. Visitors ask questions in their own language and receive instant, helpful answers while brands capture real-time insights on questions and themes. Targeted at consumer product brands in grocery, personal care, home electronics and kitchen appliances.
- Talking Venue AI Transforms physical venues (malls, museums, hotels, airports, tourism sites, trade shows, public buildings, education spaces) into interactive AI-powered environments where visitors ask questions and receive instant multilingual answers 24/7 via QR codes. Generates anonymized visitor-insight reports for venue operators.
- AI Twin Personal AI agent based on user identity that mirrors individual knowledge, style, and content. Works for the user, preserving privacy and enabling 24/7 expertise, personalized insights, and control over what the AI learns and shares. Built on Prifina's user-held data platform.
- EcosystemOS Ecosystem data sharing infrastructure platform providing shared global data repository, open standard data models, and core applications (eOS data repository, Orchestra mapping, Wisdom AI advisor, Skyview dashboard) for innovation ecosystem orchestration. Available as SaaS and on-premises subscriptions, including the 'Ecosystem 180°' plan.
- Hands-on AI Workshop One-hour live, free educational webinar teaching participants to create working AI solutions (Talking Product AI, AI Twins, or Talking Venue) without technical background. Includes a strategic overview of the agentic AI market shift and a hands-on demo build, and serves as the primary product-demo and lead-qualification channel.
- Private AI Workshop for Companies Tailored half-day AI workshop for organizations covering market overview, AI ideation for the company, hands-on Talking Product AI prototyping, and Personal AI Twin creation for participants. Delivered on-site or virtually with custom pricing.
- DigiCoach (AI-Powered Well-Being Coach) AI-powered personal well-being coach for Finnish Happiness Academy, providing 24/7 multilingual customer support and personalized guidance through wellness programs and practices, built on Digiole's Talking Product AI technology.
Quantifiable outcome
- Mall of Tripla: 45-50 users engaged in a 3-hour real-world field test at the mall, with visitor questions about stores, services, and events answered in real time
- +2 more outcomes
Companies that use digiole
Customer profileNamed customers9 records
Segments5 records
Ideal customer profiles5 records
digiole technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability8 records
Feature4 records
digiole partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered secondary, flagship and core.
- Jardines de AlfabiasecondaryJardines de Alfabia, a UNESCO-affiliated historic garden in Mallorca, deployed Digiole's Talking Venue AI solution as an AI-powered digital tour guide. The AI guide provides multilingual, typing-based interactions that respect the garden's tranquility. This partnership demonstrates Digiole's ability to deploy culturally sensitive AI in heritage and tourism contexts.
- High Level Innovation Conference (HLIC) 2025 / RINSAsecondaryDigiole and RINSA partnered to power the High Level Innovation Conference 2025 with AI. Digiole deployed an Event AI Representative for attendee navigation and AI Twins for five conference speakers. The collaboration demonstrated AI-powered event experiences and served as a proof-of-concept for future event deployments.
- Lyra In AfricasecondaryPioneering collaboration to automate grant application processes using AI. Digiole's technology helps Lyra In Africa streamline and enhance grant proposals, increasing quantity and quality of applications submitted. The model is adapted from a prior collaboration with Metropolia University of Applied Sciences. The partnership aims to bridge the digital divide in the nonprofit sector and support UN Sustainable Development Goals.
- Finnish Happiness AcademysecondaryDigiole deployed an AI-powered personal well-being coach ('Kai Valo') for Finnish Happiness Academy, built on Talking Product AI technology. The AI provides 24/7 multilingual support to Happiness Academy's customers and generates interaction insights. Happiness Academy serves individuals and organizations seeking well-being and personal development programs.
- PrifinaflagshipDigiole and Prifina announced a strategic collaboration to bring privacy-first AI Twins to individuals and businesses. Prifina provides the user-held data platform and personal AI infrastructure; Digiole provides the Talking Product/Venue AI and AI Representative technology. Together they are building an ecosystem where AI Twins (personal agents) interact with AI Representatives (product/venue agents), enabling personalized, consent-based experiences across physical and digital touchpoints. The collaboration also includes joint GTM (workshops, events, awards), co-developed AI Twin products, and integration of Digiole's technology with Prifina's data platform.
- CXPA Finland, Enreach, Shirute, PrifinasecondaryCo-created CXPA Finland event 'AI in Customer Experience Development – Practical Applications' in Helsinki. The event featured Talking Product AI presentations, AI Twin workshops (nearly 100 AI Twins created), and live demos. Each partner contributed content and attendees; Digiole showcased its technology to an audience of customer experience professionals.
- Economic Development Lethbridge / RINSAcoreOngoing collaboration between Digiole and RINSA (Regional Innovation Network for Southern Alberta) to transform entrepreneurship support using AI. Digiole provides AI Twin and AI Representative technology; RINSA integrates these tools into ecosystem support programs. Joint activities include webinars, event support (HLIC 2025), and the Robin AI assistant for entrepreneurs. RINSA's work in Lethbridge, Alberta serves as an international model for AI-driven ecosystem support.
- Metropolia University of Applied SciencessecondaryCollaboration to develop AI assistants for automating university funding and project application processes. This model was later adapted and replicated for the Lyra In Africa nonprofit grant solution, demonstrating Digiole's approach to knowledge transfer across sectors.
- City of EspoocoreStrategic collaboration between Digiole and the City of Espoo to drive innovation and entrepreneurship through data sharing. Digiole provides expertise in ecosystem data-driven models and orchestration, while the City of Espoo contributes its role as a leading innovation hub. The partnership aims to set up data-sharing foundations that benefit businesses and entrepreneurs in Espoo, with the goal of showcasing the model globally.
- Helsinki-Uusimaa Regional CouncilcorePartnership to conduct an impact study on employment effects and opportunities of the digital platform economy in the Uusimaa region. Digiole delivers a final report, open-source assets, and a 'Digital business design toolkit' for SMEs. The study builds on the National Roadmap for the Digital Platform Economy and feeds into regional economic development strategy.
- Sarawak Digital Economy Corporation (SDEC)coreDigiole partnered with SDEC in Sarawak, Malaysia, to behind-the-scenes share experience in setting up the startup ecosystem operator function. SDEC is working to establish a more effective coordination model in the Sarawak startup ecosystem using Digiole's ecosystem orchestration approach and EcosystemOS platform.
Scale indicators5 records
Recent moves7 records
Expansion highlights6 records
digiole competitors and assessment
Company assessmentDirect peers
- Quiq: Conversational AI platform focused on customer experience across messaging channels — comparable mid-market enterprise motion and customer-insights framing.
- Yellow.ai: Enterprise conversational AI platform supporting chat and voice across channels with branded agents, analytics, and multi-language — overlaps Digiole's multilingual brand-voice Q&A thesis.
- Kore.ai: Conversational AI platform for enterprises with bots for customer/employee experience and agent orchestration — comparable in capability footprint and target buyer.
- Avaamo: Enterprise conversational AI vendor for customer and employee experience, with verticalized assistants that overlap Digiole's Talking Product AI and AI Twin value props.
- Tidio: Conversational AI for SMB e-commerce with AI agents and knowledge retrieval — relevant analog for the lighter-weight Talking Product / brand-assistant use cases.
- SoundHound AI: Voice AI deployed at physical customer touchpoints (drive-thrus, restaurants, automotive) with branded assistants and analytics — the closest analog to Digiole's Talking Venue AI for malls and tourism sites.
Emerging players
- Cuseum: Visitor engagement platform for museums and cultural sites with AI-powered interactive guides — the most direct vertical analog to Talking Venue AI in heritage and tourism.
Broad incumbents
- Intercom: AI-powered customer service platform with Fin AI agent — a sizable incumbent that competes for the same conversational AI tooling budgets Digiole targets.
- LivePerson: Mature enterprise conversational AI suite for customer service at scale; broad portfolio comparable to the wider Digiole+Prifina offering rather than the venue-AI niche.
Others
- Prifina: User-held data platform powering Digiole's AI Twin offering; listed as OTHERS rather than competitor because of the active strategic partnership and shared co-founder.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
digiole social profiles
Digital presencedigiole financial estimates
Financial estimateRevenue estimate
Valuation estimate
digiole leadership team
Management profileNumber of profiles
Profiles3 records
digiole funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
digiole M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about digiole
What does digiole do?
Digiole builds and sells AI-powered conversational platforms that give physical products and venues a digital voice. Its Talking Product AI, Talking Venue AI, and AI Twin products enable multilingual, natural-language interactions via QR/NFC scan from any smartphone, while capturing real-time, anonymized insights for operators. The company also sells EcosystemOS subscription infrastructure for innovation-ecosystem data sharing, and offers hands-on AI workshops as a paid service and lead-generation channel.
Is digiole a public or private company?
digiole is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was digiole founded?
digiole was founded in 2021. It employs 1 to 10 people.
Where is digiole based?
digiole is headquartered in Helsinki, Finland, in the Europe region.
How does digiole make money?
Five revenue lines are on record. Talking Product AI - Subscription is the primary driver. The others are talking Venue AI - Subscription, AI Twin - Subscription (via Prifina), AI Workshops - Professional Services and ecosystemOS - Subscription (Legacy/Transitional).
Who are digiole's main competitors?
Direct peers on record are Quiq, Yellow.ai, Kore.ai, Avaamo, Tidio and SoundHound AI. Cuseum is listed as an emerging player. Broad incumbents are Intercom and LivePerson. Prifina is listed as an others.
Does digiole have an API?
No public API is recorded for digiole.
What industry is digiole in?
digiole's product category is Conversational AI Software. Its primary akta.pro industry code is HDAAAFAC, Conversational AI Platforms (chat/voice bots, orchestration), with a secondary code of HDAEANAI, AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI). Its NAICS code is 5132 and its SIC code is 7372.