Telecoms

What Telecoms does

Telecoms is a privately held, UK-based provider of voice and data communications services for small and mid-sized businesses, operating from a small team in West London. The company's core offering is a cloud-based Hosted VoIP / Hosted PBX platform sold on flexible monthly terms with no long-term contracts, complemented by an on-premise alternative (the Grandstream UCM IP PBX appliance) that bundles call recording, call queuing, and automated attendant features at no incremental cost. The underlying technology is SIP-based; the platform integrates with free iOS and Android mobile apps, Bria soft-phones for Mac/Windows, and a curated range of third-party desk and cordless hardware from Snom, Grandstream (GXP2170, GXP1760W Wi-Fi), and Yealink (W60P DECT).

Name

Telecoms

Website

https://telecoms.uk

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Telecoms is a UK-based, privately held provider of hosted VoIP and PBX solutions, SIP trunks, broadband, and telecom hardware/installation services aimed at UK small and mid-sized businesses, with no long-term contracts and bundled UK call plans.

Ownership category

akta.pro rank

Product category

Business Telecommunications Services

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications (except Satellite) (5171)

SIC

Services-Telephone Interconnect Systems (7385), Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

akta.pro secondary industries

VoIP Access & ITSP Services (HDAIAHAD), Unified Communications & Collaboration Network Services (VoIP/QoS) (BPAEAEAI)

Keywords

• Hosted VoIP services
• Cloud PBX solutions
• Business telephony systems
• SIP trunking
• Data cabling installation

Headquarters

HQ city

Brentford

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Hosted VoIP Services: Monthly subscription-based hosted phone system with no long-term contracts. Customers pay affordable monthly terms and can add or reduce users according to business requirements.
2. All Calls Call Plan: Bundled call plan covering all UK Landline and Mobile calls included in the monthly service
3. IP Phone Hardware Sales: Sale of IP phones including Snom, Grandstream GXP2170, GXP1760W Wi-Fi phone, Yealink W60P DECT system, and accessories
4. Broadband Services: Voice-optimized broadband services sold alongside hosted telecoms
5. SIP Trunk Services: Cloud SIP Trunk lines offered, including free SIP lines with certain phone and PBX deals
6. Data Cabling and Network Installation: Consultancy, installation and testing of networks and cabling, including PoE switches and VoIP Fibre Routers

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Telecoms provides a cloud-based hosted VoIP phone system and Hosted PBX service on flexible monthly terms with no long-term contracts, allowing UK businesses to add or reduce users as needed. The offering bundles an All Calls plan covering UK landline and mobile calls, optional on-premise Grandstream UCM appliances for businesses preferring local control, Cloud SIP Trunk lines, IP desk and cordless phones, free iOS and Android mobile apps, voice-optimized broadband, and data cabling installation.

Product overview

Telecoms provides a cloud-based hosted phone system (Hosted VoIP/Hosted PBX) as its core product, offered on affordable monthly terms with no long-term contracts. The offering is complemented by on-premise Grandstream UCM appliances for businesses preferring local control, along with Cloud SIP Trunk Lines for voice connectivity. The product portfolio includes a range of IP desk phones (Snom, Grandstream GXP1760W, GXP2170), cordless DECT systems (Yealink W60P), and video door stations (Grandstream GDS3710). Mobile access is enabled via free iOS and Android apps, plus Bria soft phones for Mac and Microsoft environments. Additional services include voice-optimized broadband and data cabling installation.

Differentiator

Problem solved

Functional benefit

Products and services

• Hosted VoIP / Hosted PBX Cloud-based phone system offered on affordable monthly terms with no long-term contracts. UK businesses can add or reduce users as needed, with features such as call recording, call queuing, and automated attendant.
• Grandstream UCM On-Premise IP PBX On-premise IP PBX appliance providing phone system functionality for businesses that prefer local control. Includes Call Recording, Call Queuing, and Automated Attendant features at no additional cost as an alternative to recurring hosted per-user fees.
• Cloud SIP Trunk Lines Hosted SIP trunking service for voice connectivity, offered with free SIP lines as part of promotional deals. Compatible with Grandstream UCM and various hosted phone systems.
• Data Cabling and Network Installation Services Consultancy, installation, and testing of network and cabling infrastructure, ranging from adding IP phones to existing wiring to full data centre setup. Includes PoE switches and VoIP fibre routers.
• Voice-Optimized Broadband Broadband service optimized for voice applications, sold alongside hosted telecoms on competitive monthly terms.
• Snom Desk Phones Desktop IP phones recommended for use with the hosted phone system, with the Snom 760 highlighted as a preferred model for office desks.
• Yealink W60P Cordless DECT Phone System Multi-line cordless DECT phone system supporting up to 8 SIP trunks and 8 handsets. Can be deployed standalone or connected to the hosted phone system.
• Grandstream GXP1760W Wi-Fi Desk Phone Affordable Wi-Fi desk phone that works with hosted phone systems and Grandstream UCM without requiring ethernet cabling.
• Grandstream GXP2170 IP Phone Feature-rich desk phone recommended for use with Grandstream UCM and cloud SIP trunk lines as part of a hosted phone system bundle.
• Grandstream GDS3710 IP Video Door Station IP video door station for secure entry communication that integrates with the phone system for door access management.

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature5 records

Partnerships

Three partnerships are on record, tiered core.

• SnomcoreTechnology or IntegrationRecommended desk phone provider. Snom phones (e.g., Snom 760) are suggested as the preferred desk phone choice for customers. Available in white color option. The company offers Snom phones as part of their VoIP solution.
• YealinkcoreTechnology or IntegrationProvider of cordless DECT phone systems. The Yealink W60P multi-line cordless system (up to 8 SIP Trunks and 8 handsets) is offered, deployable standalone or connected to the hosted phone system.
• GrandstreamcoreTechnology or IntegrationPrimary IP PBX and phone provider. Grandstream UCM appliances offered as on-premise solution with free included features. Popular models include GXP2170 and GXP1760W Wi-Fi desk phone. Also provides GDS3710 IP Video Door Stations.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• SureVoIP: UK-based hosted VoIP and SIP trunking specialist. Comparable UK SMB-focused hosted telephony offering with similar feature set and pricing model.
• VoIPfone: UK hosted VoIP and cloud PBX provider focused on small businesses. Direct head-to-head competitor in the affordable UK SMB hosted telephony segment.
• Gradwell Communications: UK VoIP, SIP trunking, and broadband provider for SMBs. Overlaps with Telecoms on hosted voice, SIP trunks, and voice-optimized connectivity.
• Daisy Communications: UK SMB and mid-market provider of hosted telephony, broadband, and connectivity. Overlaps with Telecoms across hosted VoIP, broadband, and data cabling.
• Sipgate: VoIP and SIP trunk provider active in the UK with small-business hosted telephony offerings. Comparable on SIP trunk and hosted PBX products.
• Gamma Communications: UK-based provider of hosted VoIP, SIP trunks, and UCaaS to SMBs and enterprises. Closest large-scale analogue to Telecoms' hosted PBX and SIP trunk portfolio in the UK market.

Broad incumbents

• 8x8: Global cloud communications provider with hosted VoIP and UC offerings. Adjacent competitor in UK SMB and mid-market hosted telephony.
• RingCentral: Global UCaaS leader offering cloud PBX and hosted VoIP. Competes for the same UK SMB VoIP customers but at much larger scale and brand recognition.
• Vonage: Major cloud communications provider offering hosted VoIP and unified communications to UK SMBs. Larger competitor with broader portfolio.
• BT Business: UK incumbent telco offering hosted VoIP, SIP, and broadband to SMBs. Competes broadly in the UK SMB voice market that Telecoms addresses.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks7 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Telecoms