Fiduciam Technology Solutions

What Fiduciam Technology Solutions does

Fiduciam Technology Solutions is described in firmographic data as a full-service IT company that provides Managed IT Services, Network Solutions, and Cloud Infrastructure. It was founded in 2016 and is headquartered in Dallas, Texas, with a related operating entity (CompuAssist LLC) listed at 163 Town Place, Suite 140, Fairview, TX 75069. The firm operates with a microbusiness headcount of 1-10 employees and has no disclosed external funding, parent company, or M&A activity.

The company's offerings are service-based rather than software-based. Core capability is IT and cybersecurity support delivered through four named service lines: Tech Care (device protection, troubleshooting, and equipment setup), Concierge IT (personalized technology care with priority service and a dedicated advisor), CyberSafe (network and device security), and Smart Living (smart home installation and support). Together these describe a managed services portfolio that combines traditional break-fix, recurring managed IT, basic cybersecurity, and consumer smart-home work, packaged around residential and small-business clients rather than enterprise IT buyers.

The business model is straightforward services revenue: customers pay for ongoing managed support, on-site and remote troubleshooting, and security monitoring, supplemented by one-time project work such as equipment setup or smart-home installation. Go-to-market is local and direct, anchored by a single regional phone number (972-627-8000), a Zoho-powered client care portal, and community-level trust signals emphasizing patient, local service. No customer logos, pricing tiers, contract terms, or revenue figures are publicly disclosed, and there is no proprietary technology stack, patents, or AI/ML capability in evidence; the tool footprint appears to be commodity SaaS (Zoho) plus standard MSP practice.

Name

Fiduciam Technology Solutions

Legal name

CompuAssist LLC

Website

https://fiduciamtech.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

1–10 employees

Short description

Fiduciam Technology Solutions is a Dallas-based microbusiness MSP offering managed IT, network, cloud, and cybersecurity services to residential and small-business customers in the North Texas region through named Tech Care, Concierge IT, CyberSafe, and Smart Living service lines.

Ownership category

akta.pro rank

Headquarters

HQ city

Dallas

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Core offering

Fiduciam Technology Solutions is a full-service IT company that delivers Managed IT Services, Network Solutions, and Cloud Infrastructure. Service lines include Tech Care for device and network support, Concierge IT for priority personalized technology care, CyberSafe for security protection, and Smart Living for connected-home/office environments, serving small businesses and residential customers.

Product overview

CompuAssist offers a unified suite of IT and technology care services rather than a modular software product. The core offering is IT & Cybersecurity Services, supported by specialized service lines including Tech Care, Concierge IT, CyberSafe, and Smart Living. These offerings are service-based rather than software-based, providing managed technology support, security, and smart home solutions to residential and small business customers in Collin County and North Texas.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves3 records

Expansion highlights3 records

Broad incumbents

• Office Depot / OfficeMax IT Services: Office Depot operates in-store tech support and managed IT services for small businesses and consumers, functioning as a large incumbent with overlapping SMB IT and cybersecurity offerings.
• Geek Squad (Best Buy): Geek Squad is Best Buy's broad, nationwide IT support and device protection service covering setup, repair, and cybersecurity for consumers and small businesses, serving as the dominant incumbent in CompuAssist's category.

Direct peers

• HelloTech: HelloTech provides on-demand in-home and small business technology support including device setup, networking, and smart home services, closely paralleling CompuAssist's Smart Living and Tech Care offerings.
• CMIT Solutions: CMIT Solutions is a national franchise network of managed IT service providers serving small and mid-sized businesses with cybersecurity and concierge-style IT support, a direct competitor in the managed services model CompuAssist runs.
• Puls Technologies: Puls (formerly Puls Technologies) dispatches on-demand technicians to homes and businesses for device repair, smart home installation, and IT support, overlapping CompuAssist's residential/small business technology care service lines.
• NerdsToGo: NerdsToGo is a franchise-based IT support and computer repair provider targeting homes and small businesses, mirroring CompuAssist's residential/SMB concierge IT and Tech Care positioning with on-site and remote service delivery.

Others

• ConnectWise: ConnectWise provides the operating platform used by many MSPs to deliver managed IT and cybersecurity services; it is adjacent infrastructure to CompuAssist's service delivery and shapes the tooling/automation competitive landscape.
• Kaseya: Kaseya is a leading MSP platform vendor providing RMM, cybersecurity, and automation tools that competing local IT service firms like CompuAssist either adopt or compete against for SMB IT delivery efficiency.

Regional players

• Accudata Systems: Accudata Systems is a Texas-based IT services and cybersecurity provider serving mid-market and enterprise clients across the state, a relevant regional peer for CompuAssist's North Texas market footprint.
• Reliable IT: Reliable IT is a regional managed IT services provider serving small and mid-sized businesses in the Dallas-Fort Worth area, directly comparable as a North Texas IT services competitor to CompuAssist.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat2 records

Key risks6 records

Key highlights5 records

Customer concentration

• Xx.com/FiduciamTech
• Facebookfacebook.com/FiduciamTech

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Fiduciam Technology Solutions