OC Connections
OC Connections is a registered NDIS non-profit, founded 1950 in Oakleigh, Victoria, providing accommodation, day programs, employment support, and plan coordination to 400+ individuals with disabilities across Melbourne's south-eastern suburbs, with a commercial subsidiary (OCCE) selling document management, fleet cleaning, and bollards.
- Company typePrivate
- Founded1950
- HeadquartersOakleigh, Australia
- Headcount51–100
- GTM typeB2C
- OfferingServices
What OC Connections does
OC Connections Limited is a registered NDIS provider and non-profit disability support organization headquartered at 773 Warrigal Road, Oakleigh, Victoria, Australia. Founded in 1950 as the Oakleigh Centre and rebranded to OC Connections in 2019, the organization delivers a four-pillar service portfolio organized as My Home (Supported Independent Living, In-Home Support, Specialist Disability Accommodation, Short Term Accommodation), My Days (Art/Music/Culture, Life Skills Development, Fun/Fitness/Wellbeing, and the Casey Hub), My Work (job-seeker support, Towards Employment pathway, and inclusive employer partnerships), and My Plan (NDIS Plan Support Coordination). It currently serves over 400 individuals with disabilities across Melbourne's south-eastern municipalities (Monash, Glen Eira, Casey, Dandenong, Frankston, Cardinia) with a workforce of 51-100 staff. The organization holds NDIS Provider Registration under section 73E of the National Disability Insurance Scheme Act 2013 and adheres to the NDIS Practice Standards, with additional compliance coverage of the Privacy Act 1988 (Cth) and Corporations Act 2001 (Cth) whistleblower requirements.
Revenue flows primarily from NDIS plan funding allocated to participants, with pricing not publicly disclosed because it is negotiated through individual NDIS plans on multi-year cycles. A secondary revenue stream runs through the wholly-owned subsidiary OC Connections Enterprises (OCCE), which sells commercial services including Administration and Document Management, Fleet Cleaning, Packing/Assembly/Light Manufacturing, and the OC Eco T-Top Bollards (distributed via Jaybro). Fundraising and donations, including the annual Charity Golf Day hosted at Metropolitan Golf Club, support the OC Achieve Fund for participant extras not covered by NDIS. GTM is sales-led and field-based: employment consultants recruit employers for supported placements (Fulton Hogan, Southern Program Alliance, Bunnings, BusyBeans Café), while participants and families engage directly through NDIS plan managers and support coordinators across the Oakleigh headquarters, the Casey Hub, and the Mulgrave-based Towards Employment location.
Operational differentiation rests on 70+ years of regional presence, a long-tenured workforce (5-30 years of service), a Participant Reference Group providing participant-led feedback, and durable community partnerships (Active Monash for inclusive fitness programming, Melbourne Coffee Academy for barista training, and a 50-year fundraising relationship with Dandenong Christmas Tree Farm). The Strategic Plan 2022-2025 is structured around Leadership, Innovation, and Co-Creation, with four pillars: developing workforce, delivering growth, leading sustainably, and leveraging business insights for participant outcomes. The technology stack is a service-delivery model rather than a software platform; there are no proprietary AI or API capabilities documented.
OC Connections firmographics
Firmographics- Name
- OC Connections
- Legal name
- OC Connections Limited
- Website
- https://occonnections.org
- Company type
- Private
- Founded year
- 1950
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- OC Connections is a registered NDIS non-profit, founded 1950 in Oakleigh, Victoria, providing accommodation, day programs, employment support, and plan coordination to 400+ individuals with disabilities across Melbourne's south-eastern suburbs, with a commercial subsidiary (OCCE) selling document management, fleet cleaning, and bollards.
- Ownership category
- akta.pro rank
Where OC Connections is headquartered
LocationHeadquarters
- HQ city
- Oakleigh
- HQ country
- Australia
- HQ region
- Oceania
Offices4 records
Markets served
OC Connections business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain, Others
Revenue model
- NDIS Funded Services: Core disability support services funded through National Disability Insurance Scheme, including supported independent living, in-home support, day programs, employment services, and support coordination.
- Commercial Services (Social Enterprises): OCC Enterprises operates commercial ventures including Administration and Document Management Services, Fleet Cleaning, Packing/Assembly/Light Manufacturing, and OC Eco T-Top Bollards, providing employment for supported employees while generating revenue.
- Fundraising and Donations: Charity Golf Day events, Christmas Tree Fundraiser, and general donations support the OC Achieve Fund for participant extras not covered by NDIS funding.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | NDIS plan-based services |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels6 records
OC Connections product offering
Product offeringCore offering
OC Connections is a registered NDIS provider delivering disability support services to over 400 individuals with disabilities across Melbourne's south-eastern suburbs. Its core offerings cover supported accommodation, in-home support, day programs, employment services, and NDIS plan support coordination. The organisation also operates OC Connections Enterprises (OCCE), a social enterprise arm providing commercial document management, fleet cleaning, packing/assembly, and eco-friendly bollard manufacturing.
Product overview
OC Connections is a registered NDIS provider offering a comprehensive suite of disability support services organized around four core service pillars: My Home (accommodation and living support), My Days (recreational and educational programs), My Work (employment services), and NDIS Plan Support Coordination. Their commercial arm, OC Connections Enterprises (OCCE), operates social enterprises providing Administration and Document Management Services, Fleet Cleaning, OC Eco T-Top Bollards, and Packing/Assembly/Light Manufacturing services. The organization serves over 400 individuals with disabilities across Melbourne's south-eastern suburbs and provides services throughout the Cities of Casey, Monash, Dandenong, Frankston, and Cardinia.
Differentiator
Problem solved
Functional benefit
Products and services
- My Home Services Housing and accommodation services including Supported Independent Living, In-Home Support, Specialist Disability Accommodation (SDA), and Short Term Accommodation for NDIS participants.
- My Days Services Educational, recreational, and community engagement activities including Art, Music & Culture, Life Skills Development, and Fun, Fitness & Wellbeing programs for people with disabilities.
- My Work Services Employment services and support for job seekers with disability, and open employment services for employers seeking to hire inclusively.
- NDIS Plan Support Coordination Support coordination services to help NDIS participants maximize their NDIS funding and connect with necessary supports.
- Administration and Document Management Services Commercial administration and document management services provided by OC Connections Enterprises (OCCE) to business customers.
- Fleet Cleaning Commercial fleet cleaning services offered by OC Connections Enterprises (OCCE) to business customers.
- OC Eco T-Top Bollards Eco-friendly bollard products manufactured by OC Connections Enterprises (OCCE), distributed through partnership with Jaybro.
- Packing, Assembly & Light Manufacturing Commercial packing, assembly, and light manufacturing services provided by OC Connections Enterprises (OCCE) to business customers.
- Casey Disability Services Hub Local service hub located at The Cranbourne West Community Hub in the City of Casey providing individualized disability supports to people with disability.
Quantifiable outcome
- Over 400 individuals with disabilities receive ongoing support and services
- +2 more outcomes
Companies that use OC Connections
Customer profileNamed customers5 records
Segments5 records
Ideal customer profiles3 records
OC Connections technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
OC Connections partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and minor.
- Southern Program Alliance (SPA)corePartnership with SPA for supported employment pathway program. Participants work in office management, continuous improvement, safety, industry capability, and broader team support functions. SPA noted seeing participant George grow during placement, reinforcing commitment to inclusive employment pathways.
- Fulton HogancoreInclusive employment partnership providing supported placements. Fulton Hogan received guidance from OCC including 1:1 job coaching and ongoing support. Partnership inspired broader organisational change, leading to Hidden Disabilities program introduction.
- JaybrocoreOCCE partnership with Jaybro, Australia's premier supplier to infrastructure workers, to distribute OC Eco T-Top Bollards. Jaybro serves as distributor for innovative eco-friendly bollard products.
- Dandenong Christmas Tree Farmminor50-year partnership where Dandenong Christmas Tree Farm supports OC Connections through fundraising efforts. Neil and Neale continue supporting the organization, contributing to housing projects for people with disability.
- Mob JobscoreNewly founded employment provider for First Nations people. Mob Jobs referred Jacqueline to OCCE and provides ongoing support with regular check-ins. Partnership supports OC Enterprises Blended Workforce initiative.
- First Nations Traffic ManagementminorPartnership aimed at instilling inclusivity into the wider community through traffic management services, creating employment opportunities.
- Metropolitan Golf ClubminorPrestigious golf venue hosting OC Connections Annual Charity Golf Day for 27 years. Provides venue for largest annual fundraiser with volunteers and sponsors participating.
- Active MonashminorPartnership with Active Monash at Oakleigh Recreation Centre for All Abilities Small Group Training program. Low sensory studio open for people with disability on Tuesdays and Thursdays.
- Melbourne Coffee AcademyminorTraining partner for Towards Employment pathway participants learning barista skills. Participants attend academy to develop vocational skills for employment.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
OC Connections competitors and assessment
Company assessmentDirect peers
- Sunnyfield: Australian disability services non-profit offering supported independent living, day programs, and employment services under NDIS. Operates a similar service portfolio to OC Connections including a social enterprise employment arm.
- Cerebral Palsy Alliance: NSW-based non-profit providing disability accommodation, therapy, and employment services for people with cerebral palsy and other disabilities. Directly comparable multi-service disability provider operating under the NDIS framework, albeit with a research and therapy focus.
- Northcott: NSW-based disability services non-profit providing accommodation, respite, therapy, and employment services under NDIS. Comparable in multi-service disability offering and supported employment pathways.
- Achieve Australia: NSW-based NDIS-registered disability provider delivering accommodation, day programs, and community participation supports. Directly comparable in NDIS service mix and participant cohort to OC Connections.
- Minda Incorporated: South Australian disability services non-profit offering accommodation, day options, and supported employment. Closely comparable as a state-level, multi-service disability provider with a long operating history and social enterprise activities.
- Yooralla: One of Victoria's largest disability service non-profits, providing accommodation, day programs, therapy, and employment supports. Yooralla is the closest direct geographic and service-mix peer to OC Connections within the same NDIS market.
- Ability Options: NSW-based NDIS provider offering accommodation, employment, and community participation supports for people with disability. Direct peer in service mix and supported employment focus.
- Help Enterprises: Queensland disability services non-profit combining NDIS-funded supports with a social enterprise employment division (packaging, assembly, landscaping). Highly comparable hybrid service and social enterprise model to OC Connections Enterprises.
Broad incumbents
- Aruma: National disability services non-profit (formerly House with No Steps and Scope) delivering accommodation, lifestyle, and employment supports across Australia. Aruma is a much larger incumbent operating in the same NDIS-funded disability services category as OC Connections.
- Life Without Barriers: Large Australian non-profit providing disability, aged care, and child protection services nationally, with substantial NDIS-funded disability programs. Directly comparable in mission and service breadth, with significantly larger scale than OC Connections.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
OC Connections social profiles
Digital presenceOC Connections compliance and trust
Trust signalCompliance4 records
OC Connections financial estimates
Financial estimateRevenue estimate
Valuation estimate
OC Connections leadership team
Management profileNumber of profiles
Profiles2 records
OC Connections subsidiaries and ownership
Company hierarchySubsidiaries1 record
OC Connections funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
OC Connections M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about OC Connections
What does OC Connections do?
OC Connections is a registered NDIS provider delivering disability support services to over 400 individuals with disabilities across Melbourne's south-eastern suburbs. Its core offerings cover supported accommodation, in-home support, day programs, employment services, and NDIS plan support coordination. The organisation also operates OC Connections Enterprises (OCCE), a social enterprise arm providing commercial document management, fleet cleaning, packing/assembly, and eco-friendly bollard manufacturing.
Is OC Connections a public or private company?
OC Connections is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was OC Connections founded?
OC Connections was founded in 1950. It employs 51 to 100 people.
Where is OC Connections based?
OC Connections is headquartered in Oakleigh, Australia, in the Oceania region.
How does OC Connections make money?
Three revenue lines are on record. NDIS Funded Services are the primary driver. The others are commercial Services (Social Enterprises) and fundraising and Donations.
Who are OC Connections's main competitors?
Direct peers on record are Sunnyfield, Cerebral Palsy Alliance, Northcott, Achieve Australia, Minda Incorporated, Yooralla, Ability Options and Help Enterprises. Broad incumbents are Aruma and Life Without Barriers.
Does OC Connections have an API?
No public API is recorded for OC Connections.