Joyful
- Company typePrivate
- Founded1991
- HeadquartersLondon, United Kingdom
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
Joyful firmographics
Firmographics- Name
- Joyful
- Legal name
- The Access Technology Group Limited
- Website
- https://theaccessgroup.com
- Company type
- Private
- Founded year
- 1991
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Ownership category
- akta.pro rank
Joyful industry classification
Industry- Product category
- Nonprofit Fundraising Software
- NAICS
- Other Services Related to Advertising (541890)
- SIC
- Services-Advertising Agencies (7311)
- akta.pro primary industry
- Philanthropic & Charitable Trust Services (FSAAANAI)
- akta.pro secondary industry
- Sweepstakes, Contests & Giveaway Administration (BPAFAMAD)
Keywords
Where Joyful is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices3 records
Markets served
Joyful business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations
Revenue model
- Software Subscriptions: Recurring subscription revenue from cloud-based business management software solutions across ERP, HR, Payroll, Finance, CRM, and industry-specific verticals. Revenue generated through annual or multi-year contract renewals with tiered pricing based on organization size and product modules.
- Professional Services: Implementation, training, and consulting services including FlightPath onboarding programs, managed services, and custom development. Provided by 1000+ professionals offering industry expertise.
- Learning Services: Digital learning content, eLearning certifications, and instructor-led training offerings
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Quote-based enterprise pricing |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
Joyful product offering
Product offeringCore offering
Joyful is a nonprofit website, fundraising, and marketing platform that enables charities to accept online donations and run digital fundraising campaigns. The platform provides charities with website tools, donation processing, and donor engagement capabilities to support online fundraising.
Product overview
The Access Group is a business management software provider offering a comprehensive platform-plus-modules architecture spanning ERP, CRM, HR/payroll, finance, hospitality, manufacturing, healthcare, legal, education, and industry-specific solutions. The portfolio includes both organically developed products (Access Financials, Access CRM, Access Payroll, Access ERP, Access Care) and acquired brands (Paytronix, Mintsoft, SHR Group products, QikServe, ResDiary, PeopleHR, PeopleXD, Weighsoft, DesignMyNight). Key platforms include Access Evo (unified workspace) and MyAccess Portal (customer portal). Implementation is supported through FlightPaths services. The company serves over 160,000 organizations across multiple countries.
Differentiator
Problem solved
Functional benefit
Brands
- Access Evo: Unified workspace platform for Access Group solutions
- Access Coins
- Access Financials
- Access Fathom
- Access Mintsoft
- Access Orchestrate
- Access PeopleHR
- Access CRM
- Paytronix
- QikServe
- FlightPaths
- FlexPoints
- Access PaySuite
- Access Foundation
Products and services
- Joyful Nonprofit Fundraising Platform Online platform for charities and nonprofits providing website building, online donation processing, fundraising campaign management, and donor marketing tools. Used by charitable organizations to raise donations and engage donors digitally.
Quantifiable outcome
- 50% reduction in time spent on inventory-related tasks
- +1 more outcomes
Companies that use Joyful
Customer profileNamed customers14 records
Segments13 records
Ideal customer profiles1 record
Joyful technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Joyful partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- PaytronixcoreUS digital guest engagement provider acquired by The Access Group. Provides loyalty, guest engagement, and digital ordering solutions for restaurants and convenience stores. Represents strategic expansion of hospitality vertical in US market.
- QikServecoreHospitality digital order and pay specialist acquired by The Access Group. Offers mobile ordering, payment, and guest engagement solutions for restaurants and hospitality venues.
- SHR GroupcoreHotel tech specialist acquired to expand North American hotel operations. Provides hotel management, booking, and guest engagement technology solutions.
- COINScoreConstruction industry solutions provider acquired to fuel global ERP growth. Provides construction-specific ERP and project management solutions.
Scale indicators3 records
Recent moves3 records
Expansion highlights3 records
Joyful competitors and assessment
Company assessmentDirect peers
- Givebutter: A modern fundraising, donor management, and event platform built for nonprofits and charities. Direct overlap with Joyful's website, fundraising, and marketing core functionality, targeting the same charity customer base with a freemium pricing model.
- Bonterra: Suite of nonprofit software products (Network for Good, EveryAction, GiveGab, CyberGrants) covering fundraising, donor CRM, grants management, and marketing. Comparable breadth and vertical depth to Joyful within the charity vertical.
- Donorbox: Online donation platform for nonprofits, providing recurring donations, donation forms, event ticketing, and donor management. Directly comparable to Joyful's online fundraising and recurring-gift capabilities.
- OneCause: Fundraising and event management software for nonprofits including auctions, galas, peer-to-peer, and online giving. Closely comparable to Joyful across event-driven fundraising workflows and charity websites.
- Qgiv: Online fundraising platform for nonprofits offering donation forms, event registration, auctions, and peer-to-peer campaigns. Direct competitor in the mid-market charity fundraising segment.
- Bloomerang: Donor management and fundraising CRM built specifically for small and mid-sized nonprofits. Comparable to Joyful on donor CRM, retention analytics, and online giving pages.
- Classy (GoFundMe Pro): Fundraising platform for nonprofits with donation forms, peer-to-peer campaigns, events, and CRM. Highly comparable to Joyful's fundraising, event, and donor-engagement focus, now backed by GoFundMe.
- Funraise: Enterprise nonprofit fundraising platform offering donation forms, CRM, event ticketing, and peer-to-peer campaigns. Closely comparable to Joyful across donor management, campaign execution, and charity-website functionality.
Emerging players
- Give Lively: Nonprofit fundraising platform offering free donation forms, event ticketing, and recurring giving tools. Emerging threat to Joyful on price and modern UX within the same charity customer base.
Broad incumbents
- Stripe: Global payments infrastructure provider with nonprofit-specific products (Stripe Nonprofit, Stripe Tax, Connect for platforms). Comparable as enabling payments layer for charities that Joyful also depends on, but operates as a broad incumbent rather than vertical charity specialist.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights4 records
Customer concentration
Joyful social profiles
Digital presenceJoyful financial estimates
Financial estimateRevenue estimate
Valuation estimate
Joyful leadership team
Management profileNumber of profiles
Joyful subsidiaries and ownership
Company hierarchySubsidiaries4 records
Joyful funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Joyful M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Joyful
What does Joyful do?
Joyful is a nonprofit website, fundraising, and marketing platform that enables charities to accept online donations and run digital fundraising campaigns. The platform provides charities with website tools, donation processing, and donor engagement capabilities to support online fundraising.
Is Joyful a public or private company?
Joyful is a private company. It is classified as corporate owned and is currently operating.
When was Joyful founded?
Joyful was founded in 1991. It employs 51 to 100 people.
Where is Joyful based?
Joyful is headquartered in London, United Kingdom, in the Europe region.
How does Joyful make money?
Three revenue lines are on record. Software Subscriptions are the primary driver. The others are professional Services and learning Services.
Who are Joyful's main competitors?
Direct peers on record are Givebutter, Bonterra, Donorbox, OneCause, Qgiv, Bloomerang, Classy (GoFundMe Pro) and Funraise. Give Lively is listed as an emerging player. Stripe is listed as a broad incumbent.
Does Joyful have an API?
No public API is recorded for Joyful.
What industry is Joyful in?
Joyful's product category is Nonprofit Fundraising Software. Its primary akta.pro industry code is FSAAANAI, Philanthropic & Charitable Trust Services, with a secondary code of BPAFAMAD, Sweepstakes, Contests & Giveaway Administration. Its NAICS code is 541890 and its SIC code is 7311.