Icenet Wireless

What Icenet Wireless does

Icenet Wireless is a privately held Canadian fixed wireless internet service provider headquartered in Ottawa, Ontario, that delivers telecommunications services to residential, small business, and select enterprise customers in underserved rural markets. The company is a division of CanQuest Communications, which in turn is owned by Toronto-based PomeGran Inc., a diversified broadband and IoT group that also operates the EION broadband wireless product business and the Canquest residential/SMB ISP in southwestern Ontario. IceNet's core offering is 4G LTE-Advanced fixed wireless internet delivered over its own radio infrastructure with Gigabit Fibre backhaul, supplemented by satellite TV, VoIP home and business phone service (including a Fail-to-Cell feature), a white-label TELUS Health Virtual Care subscription at $9.95/month, and RallyTV streaming (bundled with the sister Canquest service). Internet is sold in five speed tiers (LTE 3 at ~$63.95/month up to LTE 50 at $119.95/month), available either as no-contract month-to-month or at a discount on 2-year contracts, with bundle discounts of $10/month per added service and a $20/$20 customer referral program. The company currently serves more than 120 rural communities across Newfoundland, with a community-by-community upgrade cadence (LTE 25 launched 2022, LTE 50 launched 2025) and CRTC-aligned compliance and accessibility practices.

Name

Icenet Wireless

Legal name

IceNet Wireless Inc.

Website

https://icenetwireless.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Icenet Wireless is a private Canadian fixed wireless ISP, part of the PomeGran group, delivering 4G LTE-Advanced internet, VoIP, satellite TV, and telehealth bundles to over 120 rural communities in Newfoundland.

Ownership category

akta.pro rank

Product category

Rural Telecommunications Services

NAICS

Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Wireless Telecommunications Carriers (except Satellite) (517112)

SIC

Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Wireless ISPs (WISPs) & Fixed Wireless Access Providers (HDAIADAD)

akta.pro secondary industries

Fixed Wireless Access (FWA) Broadband Providers (HDAIABAE), Wireless Networking Services (Wi‑Fi, Private LTE/5G) (BPAEAEAE), Voice Services (POTS/VoIP) over Fixed Access (HDAIABAH), Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI)

Keywords

• Fixed wireless internet
• VoIP phone services
• Rural broadband connectivity
• Satellite television service
• Telehealth subscription

Headquarters

HQ city

Ottawa

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Residential Internet Service: Monthly subscription fees for high-speed internet plans ranging from LTE 3 (3 Mbps) to LTE 50 (50 Mbps). Both no-contract month-to-month and discounted 2-year contract options available. Revenue is recurring monthly with activation fees.
2. Satellite TV Service: Monthly subscription for HD satellite TV packages (Silver, Gold, Platinum tiers) with additional revenue from receiver/PVR rental fees and activation fees.
3. VoIP Phone Service: Monthly subscription for home phone service with unlimited Canada/US long distance. Includes over 15 calling features. Revenue from monthly fees plus one-time activation.
4. Virtual Healthcare Subscription: Monthly subscription at $9.95/month for 24/7 access to healthcare professionals including medical advice, prescriptions, specialist referrals, and mental health support through TELUS Health Virtual Care partnership.
5. Business Services: Business internet, phone lines, phone systems, and toll-free 800 numbers targeting small businesses. Internet-based phone services priced approximately 40% less than traditional business phone lines.
6. Equipment Sales: One-time hardware sales including routers ($80), PVRs ($300), and receivers ($150). Optional equipment rental also available.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels9 records

Core offering

IceNet Wireless delivers fixed wireless high-speed internet (4G LTE and LTE-Advanced tiers from LTE 3 through LTE 50) over a proprietary 4G LTE-Advanced network with Gigabit Fibre backhaul to rural Newfoundland and select Ontario/Quebec communities. The company also sells VoIP residential and business phone service with unlimited Canada/US long distance, HD satellite TV (Silver, Gold, Platinum), RallyTV streaming, virtual healthcare via TELUS Health, business internet and phone lines, and mesh Wi-Fi home coverage, sold individually or in discounted bundles.

Product overview

IceNet Wireless is a telecommunications company offering a bundled portfolio of services for residential and business customers in rural Newfoundland and across Canada. The core product portfolio consists of 4G LTE/4G LTE-Advanced high-speed internet (offered in LTE 3, 5, 10, 25, and 50 tiers), Satellite TV (with Silver/Gold/Platinum packages), VoIP home phone service, and Virtual Health Care telehealth. A newer streaming TV product called RallyTV provides live TV via app. Business offerings include dedicated internet, VoIP business phone lines, toll-free 800 numbers, and custom phone systems. All services are available as individual products or in discounted bundles. IceNet operates primarily in rural Newfoundland serving over 120 communities and is a division of PomeGran Inc.

Differentiator

Problem solved

Functional benefit

Products and services

• High-Speed LTE Internet Fixed wireless high-speed internet access delivered over IceNet's 4G LTE and LTE-Advanced network with unlimited data, offered in LTE 3 (3/1 Mbps), LTE 5, LTE 10, LTE 25, and LTE 50 (50/10 Mbps) tiers for residential customers in rural Newfoundland and select Canadian communities.
• HD Satellite TV High-definition satellite television service delivering live TV, sports, movies, and local programming in three tiers: Silver (100+ channels), Gold (250+ channels including Crave), and Platinum (Gold plus HBO and additional premium content) with PVR functionality up to 3000 minutes recording capacity.
• RallyTV Streaming Service Streaming television service offering hundreds of live TV channels plus premium streaming via apps on iOS, Android and major supported devices, with 100 hours of cloud PVR storage, Catch Up TV, Restart Live TV, parental controls, smart sports highlights, and streaming on up to 5 devices (3 concurrent streams). Available exclusively bundled with Canquest Internet service.
• Home Phone (VoIP) Residential VoIP phone service with unlimited Canada and US long distance calling and over 15 features including Caller ID, Call Waiting, Call Forwarding, Voicemail, and the Fail to Cell capability that automatically forwards calls to a designated cell phone during internet or power outages.
• Virtual Health Care On-demand telehealth subscription at $9.95/month providing 24/7 access to healthcare professionals via TELUS Health Virtual Care mobile app, including medical advice, prescriptions, specialist referrals, lab work requests, diagnoses, and mental health support delivered through encrypted video and text chat.
• Business Internet Wireless business-grade internet service with unlimited data delivered over IceNet's LTE network at $104.95/month with no contract, modem provided and customer-supplied router required.
• Business Phone Lines VoIP business phone lines offering unlimited Canada/US long distance, voicemail, caller ID, call blocking, call forwarding, and number porting at $34.95/line/month with $80 one-time setup fee per line, priced approximately 40% below traditional business phone lines.
• 800 Toll-Free Business Lines Toll-free 800-number business line service at $9.95/month including 60 free minutes, with additional minutes at 4.5 cents per minute and a one-time $49.95 setup fee per line.
• Custom Business Phone Systems Custom business phone system assessment and implementation services for small businesses featuring HD voice clarity, simplified deployment, reduced maintenance, advanced phone features, and local technical support, with pricing provided via quote.
• Mesh Wi-Fi Home Coverage Vilo mesh Wi-Fi system that connects multiple routing devices wirelessly to blanket the home with strong, fast Wi-Fi signal and eliminate dead spots, enabling seamless roaming without network switching.

Quantifiable outcome

• 120+ rural communities now have access to high-speed internet via IceNet's 4G LTE-A network
• +4 more outcomes

Named customers8 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Partnerships

Four partnerships are on record, tiered core.

• Newfoundland Rural CommunitiescoreOthers · 3 May 2022IceNet Wireless has partnered with rural Newfoundland communities including Little Burnt Bay, Embree, Shoal Cove, New Ferolle, Reef's Harbour, Benton, Long Beach, and Pinchgut Lake to provide broadband connectivity via their 4G LTE-A network. These communities previously had significantly lower internet speeds and now have access to high-speed unlimited internet through IceNet's innovative fixed wireless solutions that bridge fibre connectivity gaps.
• PomeGran Inc.coreOthersIceNet Wireless is a division of CanQuest, which is owned and operated by PomeGran Inc. PomeGran, headquartered in Toronto, ON, owns and operates fibre and fixed wireless broadband networks across Canada, including ownership of broadband networks, underground and aerial fibre assets, and fixed wireless access (FWA) assets. PomeGran is an IoT managed-services provider delivering a secure, AI-powered, self-healing platform for Smart Infrastructure. Through its EION subsidiary, PomeGran is a global provider of broadband wireless access products. IceNet serves as PomeGan's vehicle for serving rural Newfoundland communities.
• TELUS Health Virtual CarecoreTechnology or IntegrationIceNet offers TELUS Health Virtual Care services as part of their product portfolio, providing 24/7 access to healthcare professionals including general medical advice, prescriptions, specialist referrals, lab work requests, diagnoses, mental health support, and case management. The service connects members via a mobile app with nurse practitioners licensed in their jurisdiction, using encrypted text messaging and video chat.
• Canquest CommunicationscoreOthersCanquest Communications is an award-winning local independent telecom value-added services company providing residential and business internet and telephone services to southwestern Ontario. With over 32 years of experience, Canquest serves rural and Indigenous communities throughout Canada. Canquest and IceNet both operate under the PomeGran group of companies. Canquest recently launched RallyTV streaming service, exclusively available when bundled with Canquest Internet.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Starlink (SpaceX): LEO satellite broadband service actively targeting rural and underserved Canadian households. Not a like-for-like technology peer, but the most credible emerging threat to IceNet's rural broadband value proposition on speed and reach.
• Viasat: Satellite internet provider with coverage in rural Canada. An emerging/alternative channel for rural households evaluating fixed wireless vs. satellite, competing with IceNet on availability rather than on price-per-Mbps.

Broad incumbents

• TELUS: National carrier in internet, TV, voice, and health services — also the operator behind TELUS Health Virtual Care, which IceNet resells. Comparable as both a connectivity competitor and a partner across the bundled virtual healthcare offering.
• Rogers Communications: National incumbent offering cable internet, wireless, and TV. Recently acquired Shaw, expanding its wireline footprint. Competes with IceNet's residential and SMB internet/phone bundles in Newfoundland and increasingly in Ontario.
• Bell Aliant (Bell Canada): Incumbent carrier in Atlantic Canada with deep fiber and wireless reach. Competes with IceNet on internet, TV, and phone across Newfoundland, and benefits from CRTC-mandated access — a broad incumbent against which IceNet positions on local service and rural coverage.

Regional players

• TekSavvy Solutions: Independent Canadian ISP leveraging wholesale access to deliver internet, TV, and phone across multiple provinces. Comparable as a non-incumbent competitor pursuing residential and SMB bundles in underserved markets, though it does not own its own fixed wireless infrastructure.
• VMedia: Independent Canadian ISP offering internet, TV, and home phone services, primarily in Ontario. Comparable in product mix (bundled internet + VoIP + TV) and independent-operator positioning, though not focused on fixed wireless in rural areas.

Direct peers

• Xplornet Communications: Canada's largest rural-focused fixed wireless and satellite broadband provider serving remote communities across all provinces. Closest direct competitor to IceNet's rural Newfoundland footprint, with overlapping LTE/fixed wireless technology and similar underserved-market GTM.
• EION Wireless: PomeGran subsidiary and global provider of broadband wireless access products used in fixed wireless networks. Comparable as both a corporate sibling and as a vendor/peer in the WISP equipment ecosystem that IceNet's network relies on.
• Canquest Communications: Sister company under the PomeGran group offering residential and business internet, VoIP, and RallyTV streaming in southwestern Ontario. Operates the same playbook as IceNet in a different province, making it the most operationally comparable peer.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/IceNetWireless
• YouTubeyoutube.com/@icenetwireless8639
• Facebookfacebook.com/icenetwireless
• LinkedInlinkedin.com/company/icenetwireless
• Instagraminstagram.com/nivo_inspiredbyicenet?igsh=aXF6Z3F6amtwNWZp

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Icenet Wireless