What Wireless Communications does

Wireless Communications Pty Ltd is an Adelaide-headquartered, privately held ICT managed services and telecommunications provider founded in 2004, operating across Australia and New Zealand with 51-100 employees. The company serves enterprise and mid-market clients through a Telstra Business and Enterprise Accredited (Gold) Partner channel, delivered via a Principal Client Advisor-led consultative sales motion and tailored managed services agreements (MSAs) billed annually. Its core offerings include managed IT, data network and infrastructure (SD-WAN, MPLS, VPN, cloud connectivity), cybersecurity, telephony (including NEC hosted and on-premise PABX plus video conferencing via Poly, Logitech, Yealink), mobility/device management (Samsung Knox, Microsoft Intune), and asset and fleet management (Teletrac Navman-based GPS tracking and fuel tax credit optimization).

The company's technology stack spans Fortinet (FortiGate, SD-WAN, FortiManager, FortiAnalyzer), Microsoft Azure (Express Route, Intune), AWS (Direct Connect), Cisco Meraki, VMware, Veeam, Kaseya, and Datto, augmented by a proprietary echidna product suite developed in partnership with Echidna International (echidna.guest for visitor sign-in, echidna.interconnector as a flexible integration API, echidna.link as a communications hub, and echidna.track for fleet and asset tracking). The company also conducts annual Process Unity Tier 2 validated third-party cyber risk assessments covering 400 controls, mapped to ASD Essential 8, NIST, ISO 27001, and PCI DSS frameworks.

Revenue is generated through recurring managed services subscriptions, project-based professional services (network design, cloud migration, system installations), and hardware/product sales of telecommunications and IT equipment. Pricing is quote-based and not publicly disclosed. The customer base spans automotive, financial services (Police Credit Union), transport/logistics (K&S Corporation), construction (FYFE, Badge Construction), property development (Rivergum Group), healthcare, and hospitality, with demonstrated multi-year engagements across 6-10+ years and deployments spanning 8-60 sites.

Name

Wireless Communications

Legal name

Wireless Communications Pty Ltd

Website

https://wirelesscommunications.com.au

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

51–100 employees

Short description

Wireless Communications is an Adelaide-based, privately held ICT managed services and telecommunications provider founded in 2004, serving enterprise and mid-market clients across Australia and New Zealand through Telstra-accredited managed services, cybersecurity, SD-WAN, telephony, and fleet management solutions.

Ownership category

akta.pro rank

Product category

Managed IT & Telecommunications Services

NAICS

Wired and Wireless Telecommunications (except Satellite) (5171), Telecommunications (517)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Communications Services, Nec (4899)

akta.pro primary industry

Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD)

akta.pro secondary industry

Managed Wi‑Fi & WLAN Services (Campus/Branch) (HDAIAGAB)

Keywords

• Managed IT services
• Business telecommunications
• Network infrastructure services
• Cybersecurity consulting
• Fleet tracking solutions

Headquarters

HQ city

Wayville

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Managed IT Services: Recurring managed services agreements (MSA) providing tailored ICT solutions including secure networks, technology integration, and business commerce solutions. Revenue generated through ongoing service contracts with clients.
2. Professional Services and Project Work: One-time project services including network design, implementation, cloud migration, and system installations. Includes hardware procurement and installation services.
3. Product Sales: Sales of telecommunications hardware, mobile devices, tablets, accessories, and IT equipment to business clients.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Wireless Communications provides managed IT services, business telecommunications, cybersecurity, and fleet/asset management solutions to enterprise and mid-market clients across Australia and New Zealand. Offerings are delivered through recurring Managed Services Agreements (MSAs) covering secure networks, technology integration, telephony, and cloud connectivity, supplemented by project-based professional services and hardware procurement. The company also exclusively distributes the Echidna product suite and resells Telstra, Fortinet, Microsoft, and AWS solutions as part of an integrated ICT stack.

Product overview

Wireless Communications is an IT security and telecommunications business offering a portfolio of managed services and specialized products. Their core offerings include managed IT services, data networks, cybersecurity, and mobility solutions. The echidna product suite (echidna.guest, echidna.interconnector, echidna.link, echidna.track) provides cloud-based visitor management, API integration capabilities, and communications solutions that work together to address enterprise mobility, fleet management, and IT infrastructure needs. The Teletrac Navman FTC Manager complements the fleet and asset tracking capabilities by providing fuel tax credit management. These products integrate with major cloud platforms (Microsoft Azure, Amazon Web Services), enterprise mobility solutions (Samsung Knox, Microsoft Intune), and video conferencing platforms (Poly, Logitech, Yealink) to deliver comprehensive enterprise technology solutions.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Recurring managed services under tailored MSAs combining helpdesk support, IT infrastructure management, and ongoing technical assistance for business clients across Australia.
• Cyber Security Services Cybersecurity services including network security, endpoint security, application and cloud hardening, plus Fortinet-based secure SD-WAN and Next Generation Firewall solutions for enterprise clients.
• Data Network & Infrastructure Design, deployment and management of enterprise data networks including SD-WAN, MPLS, VPN, hybrid WAN, wireless infrastructure and audits for multi-site businesses.
• Telephony Systems Hosted and on-premise PABX telephony solutions (NEC, Avaya IP Office, Avaya Communicator) plus IP Telephony Unified Communications for business clients.
• Mobility Managed Services Managed mobility services for business clients including mobile device management (Samsung Knox, Microsoft Intune), device staging, application development, and fleet mobility solutions.
• Public Cloud Services Microsoft Azure and Amazon Web Services cloud services with dedicated connectivity via Microsoft Express Route and Amazon Direct Connect, including cloud migration and integration.
• Professional Services & Project Management One-time project services including network design and implementation, cloud migration, system installations, hardware procurement, and project management delivered as standalone engagements.
• GPS Fleet Tracking GPS-based real-time fleet tracking using Teletrac Navman devices with high-definition second-by-second location data, electronic work diaries, and fatigue management.
• Asset Management Asset management solution featuring GPS-based tracking and an Open API that integrates with TMS or Power BI for analytics and reporting.
• Fuel Tax Credits (Teletrac Navman FTC Manager) Fuel Tax Credit management using GPS-based real-time, second-by-second location data to calculate off-road travel and auxiliary fuel use for tax credit optimization. Devices carry ATO Product and Class Rulings for tax deductions.
• Staff Augmentation IT staff augmentation services providing skilled ICT resources to business clients on a flexible basis.
• echidna.guest Cloud-based guest sign-in solution providing seamless integration with other business systems for visitor management and security compliance.
• echidna.interconnector Powerful, flexible and highly customisable API that ties together disparate business systems, enabling seamless data exchange between enterprise applications.
• echidna.link Self-sustained communications hub providing improved connectivity and IT capabilities in environments where traditional connectivity may not be possible.
• echidna.track Comprehensive fleet and asset tracking solution focused on transportation, safety, and regulatory compliance management.
• Hardware Procurement & Sales Sales of telecommunications hardware, mobile devices, tablets, accessories, and IT equipment including Fortinet, Cisco Meraki, NEC, Avaya, Poly, Logitech, Yealink, Samsung Knox, and Microsoft Intune devices.

Quantifiable outcome

• Managed Fortinet SDWAN solution across 60 sites spanning Australia and New Zealand
• +2 more outcomes

Named customers9 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration16 records

Feature1 record

Partnerships

18 partnerships are on record, tiered core, major and supporting.

• TelstracoreChannel Partner/ Reseller/ DistributorNationally awarded Telstra Business and Enterprise Accredited Partner with Gold Partner status. Wireless Communications resells Telstra services including business mobility plans, data plans, internet services, and unified communications. Telstra's Critical Information Summaries and forms are made available through Wireless Communications.
• FortinetcoreTechnology or IntegrationWireless Communications has partnered with Fortinet to provide top-rated network and content security, as well as secure access products including FortiGate, SD-WAN, FortiManager, and FortiAnalyzer. The partnership delivers Secure SD-WAN via FortiGate routers with Next Generation Firewall security.
• EchidnacoreTechnology or IntegrationLong-term partnership with Echidna International. Wireless Communications exclusively sells Echidna products and actively participates in product creation and development. Products include echidna.guest (cloud-based guest sign-in), echidna.interconnector (API for business systems integration), echidna.link (communications hub), and echidna.track (fleet/asset management).
• Teletrac NavmanmajorTechnology or IntegrationPartnership for GPS fleet tracking and telematics solutions. Provides FTC Manager for fuel tax credit management, electronic work diaries, fatigue management, and regulatory compliance. Devices carry ATO Product and Class Rulings for tax deductions.
• MicrosoftmajorTechnology or IntegrationMicrosoft Gold Certified Partner providing Microsoft Azure cloud services, Microsoft Intune for mobile device management, and Microsoft Express Route connectivity. Services include cloud migration and integration.
• Amazon Web Services (AWS)majorTechnology or IntegrationAmazon Direct Connect partner providing dedicated network connections to AWS cloud services. Part of public cloud service offerings.
• NECsupportingTechnology or IntegrationProvides hosted and on-premise PABX telephony solutions as part of telecommunications offerings.
• CiscosupportingTechnology or IntegrationCisco Partner providing networking and communications solutions including Meraki products.
• Poly (Plantronics)supportingTechnology or IntegrationVideo conferencing solutions provider for telephony systems.
• LogitechsupportingTechnology or IntegrationVideo conferencing solutions provider for business communications.
• YealinksupportingTechnology or IntegrationVideo conferencing endpoint solutions provider.
• AvayasupportingTechnology or IntegrationProvides telephony systems including Avaya IP Office and Avaya Communicator for remote workers.
• VMwaresupportingTechnology or IntegrationVirtualization and cloud infrastructure technology partner.
• VeeamsupportingTechnology or IntegrationBackup and data recovery solutions provider.
• KaseyasupportingTechnology or IntegrationIT management software solutions provider.
• DattosupportingTechnology or IntegrationCloud-based backup and disaster recovery solutions.
• SamsungsupportingTechnology or IntegrationSamsung Knox mobile device management as part of mobility solutions.
• Process Unity Global Risk Exchange (formerly CyberGRX)supportingTechnology or IntegrationThird-party security controls assurance platform used by Wireless Communications for annual validated cyber risk assessments. The world's largest risk exchange with over 15,000 attested risk assessments.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Telstra Enterprise: Australia's incumbent telecommunications carrier and a direct enterprise services provider. Overlaps with Wireless Communications as both a partner and competitor in managed networks, SD-WAN, mobility, and unified communications for enterprise customers.
• Datacom: One of the largest Australasian IT services and managed services providers with a broad portfolio spanning cloud, networking, security, and managed IT. Competes with Wireless Communications on enterprise managed services contracts but at much greater scale across ANZ.

Direct peers

• The Calmere Group: Telstra-aligned managed ICT and telephony provider operating across Australia, similar in profile to Wireless Communications as a Telstra partner delivering managed voice, data, and mobility to enterprise clients.
• Outcomex: Australian managed services and network security specialist delivering SD-WAN, cybersecurity, and unified communications to enterprise clients. Closely overlaps with Wireless Communications' Fortinet SD-WAN specialization and enterprise ICT positioning.
• Bilue: Australian digital and technology services firm offering managed services, cloud, and mobility to enterprise customers. Comparable in customer segment, multi-vendor cloud/mobility positioning, and Australian geographic footprint.
• The Missing Link: Australian IT managed services and security provider serving mid-market and enterprise customers with a similar mix of managed IT, networking, and cybersecurity offerings. Comparable in size, vendor portfolio (Fortinet, Cisco, Microsoft), and direct sales model.
• Attura Cloud Consulting: Australian managed cloud and managed services provider serving mid-market and enterprise customers with cloud migration, networking, and managed support. Overlaps with Wireless Communications' Azure/AWS Direct Connect, managed IT, and SD-WAN offerings.
• Aria Technologies: Australian managed IT, cloud, and security provider serving mid-market and enterprise customers with a similar vendor stack (Microsoft, Fortinet, Cisco). Directly comparable in service portfolio and target buyer.
• Comscentre: Australian managed communications and IT services provider focused on mid-market and enterprise customers with a Telstra-aligned delivery model. Directly comparable to Wireless Communications in channel positioning, customer segment, and managed services portfolio spanning telephony, networks, and mobility.
• Corporate Network Integration (CNI): Australian managed IT and network integration services provider with comparable offerings across managed networks, security, and enterprise mobility. Overlaps in vertical mix and direct enterprise sales motion.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/WirelessCommsAUS
• LinkedInlinkedin.com/company/wireless-communications-pty-ltd

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Wireless Communications