Allo Réparateur

What Allo Réparateur does

Allo Réparateur is a Tunisian electronics repair service provider headquartered in Ariana, Tunisia, offering on-site and workshop-based repairs for smartphones (17+ brands including Samsung, Apple, Huawei, Xiaomi, and others), tablets, gaming consoles (PlayStation, Xbox, Nintendo), Apple Mac products (MacBook, iMac), and a broad range of home appliances (washing machines, refrigerators, air conditioners, ovens, and kitchen robots). The company is built around specialized technical capabilities — including motherboard-level repair and water-damage deoxidation — supported by a central spare parts inventory of over 1,000 SKUs that enables rapid turnaround. All repairs carry a 90-day warranty, and the company has completed more than 20,000 smartphone repairs cumulatively since inception.

The business operates multiple revenue streams: core repair services (quote-based, per device), spare parts and accessory sales through an e-commerce storefront ("La Boutique"), gift card sales (Apple, PlayStation, Xbox), bespoke corporate fleet repair programs with custom pricing, and home appliance on-site repair. Geographic reach is Tunisia-wide via free pickup/delivery logistics for customers outside the Grand Tunis area. Go-to-market is direct-to-consumer through the website, phone hotline (70 13 03 03), email newsletter, and content marketing, supplemented by a sales-led motion for enterprise fleet contracts.

The company is privately held with 1-10 employees, no disclosed external funding, and operates as a bootstrapped micro-enterprise. Recent strategic activity includes launches of remote repair support, parts-on-order service, e-commerce accessories shop, enterprise fleet services, home appliance repair, and an upcoming smart home installation vertical.

Name

Allo Réparateur

Legal name

Allo Réparateur

Website

https://allo-reparateur.tn

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Electronics Repair Services

NAICS

Personal and Household Goods Repair and Maintenance (8114), Appliance Repair and Maintenance (811412)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Electronics Refurbishment, Repair & Reuse (Remarketing/Resale) (BPALAIAD)

akta.pro secondary industry

Spare Parts & Replacement Components Retail (Batteries, Screens, Chargers) (CRACAJAG)

Keywords

• Smartphone repair services
• Electronics device repair
• Tablet repair services
• Gaming console repair
• Home appliance repair

Headquarters

HQ city

Ariana

HQ country

Tunisia

HQ region

Africa

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Revenue model

1. Device Repair Services: Core revenue stream from repairing smartphones, tablets, consoles, MacBooks, and household appliances. Services are priced per repair job with transparent quotes provided before work begins. Appointment-based model with rapid turnaround.
2. Spare Parts Sales: Sale of replacement parts (screens, batteries, charging connectors, cameras, etc.) for a wide range of device brands. Parts are sold both as standalone purchases and as part of repair services.
3. Accessories Sales: Sale of accessories including phone cases, screen protectors, chargers, cables, MagSafe accessories, and smart home gadgets (e.g., smart locks). Revenue generated through the 'La Boutique' e-commerce section on the website.
4. Gift Cards: Sale of digital and physical gift cards for Apple Gift Cards, PlayStation, Xbox, and other brands. Acts as both a revenue stream and a gifting product category.
5. Corporate Fleet Services: Custom repair programs for business fleets of devices, offering bespoke pricing, rapid on-site or workshop intervention, and ongoing account management.
6. Installation Services: Smart home device installation services including smart locks and other connected home products.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

Allo Réparateur is an electronics repair service provider in Tunisia that diagnoses and repairs smartphones (18+ brands), tablets, gaming consoles (PlayStation, Xbox, Nintendo, Hoverboard), Apple Mac products, and household appliances. Repair services cover screen replacement, battery replacement, charging port repair, camera repair, water damage deoxidation, and motherboard-level repair, all backed by a 90-day warranty. The company also sells accessories and gift cards through its online boutique, sources rare spare parts on demand, offers smart home installation, and provides dedicated repair programs for corporate device fleets.

Product overview

Allo Réparateur is a multi-category repair service company operating in Tunisia, offering a comprehensive portfolio of repair services and related products. The core offering consists of repair services for smartphones (covering 18+ brands including Samsung, iPhone, Huawei, OPPO, Xiaomi), tablets (iPad, Samsung, Lenovo, Huawei, Google, Microsoft), gaming consoles (PlayStation, Xbox, Nintendo, Hoverboard), and Apple Mac products (MacBook Pro, MacBook Air, MacBook, iMac). Additionally, the company provides home appliance repair services covering 11 appliance categories including washing machines, refrigerators, TVs, air conditioners, and kitchen appliances. The business model includes complementary product lines: a retail accessories shop (La Boutique) selling cables, chargers, protective cases, screen protectors, and gift cards; installation services for smart home products including smart locks; special parts ordering for rare components; remote repair support; and enterprise fleet services for businesses. All repairs come with a 90-day warranty, and the company maintains a stock of over 1000 spare parts to ensure rapid turnaround times.

Differentiator

Problem solved

Functional benefit

Products and services

• Smartphone Repair Services Comprehensive repair services for smartphones including screen replacement, battery replacement, charging connector repair, camera repair, water damage deoxidation, and software diagnostics across 18+ smartphone brands.
• Tablet Repair Services Repair services for tablets including touch screen glass replacement, LCD screen, charging port, battery, and software/hardware diagnostics across major tablet brands.
• Gaming Console Repair Services Repair services for gaming consoles including screen replacement, joystick repair, battery replacement, port repair, and software error resolution across PlayStation, Xbox, Nintendo, and Hoverboard platforms.
• Mac Repair Services Apple Mac repair services including screen replacement, battery replacement, motherboard repair, SSD or RAM upgrades, water damage cleaning, and charge/startup problem resolution for MacBook Pro, MacBook Air, MacBook, and iMac.
• Home Appliance Repair Services On-site and workshop repair services for household appliances including washing machines, refrigerators, TVs, dishwashers, air conditioners, ovens, microwaves, range hoods, vacuum cleaners, kitchen robots, and hair dryers.
• Enterprise Fleet Repair Services Customized repair solutions for business device fleets with rapid intervention, volume-based pricing, and ongoing account management targeting companies operating multiple mobile devices in Tunisia.
• La Boutique (Accessories and Gift Cards Shop) Retail e-commerce shop offering phone accessories, gift cards (Apple Gift Card, PlayStation, Xbox), replacement parts, protective cases, screen protectors, chargers, and cables.
• Smart Home Installation Services Professional installation services for smart home products including smart locks and other connected home devices, delivered on-site at the customer's location.
• Parts on Order (Pièce sur Commande) Sourcing service for rare or unavailable replacement parts in Tunisia, allowing customers to obtain components not stocked locally for their device repairs.
• Remote Repair Services Remote diagnosis and repair assistance service for customers unable to visit the physical workshop in person.

Quantifiable outcome

• More than 20,000 successful smartphone repairs completed
• +2 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

One partnership is on record.

• Web Making FUSIONminorOthersWeb Making FUSION is credited as the website developer for Allo Réparateur (noted in the website footer: 'Copyright 2024 © Allo Réparateur - Web Making FUSION'). This is a technology/vendor relationship for website development and maintenance, not a commercial partnership.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• iSmash: UK-based walk-in chain repairing smartphones, tablets, laptops, and consoles with same-day service and warranty. Closely matches Allo Réparateur's per-repair pricing model and category breadth.
• Mobile Klinik: Canadian mall-based chain specializing in smartphone and tablet repair, accessories, and trade-ins. Comparable walk-in retail-repair hybrid model with accessories attach.
• CPR Cell Phone Repair: US franchise network for smartphone, tablet, computer, and gaming console repairs with warranty-backed service. Comparable multi-category independent-repair positioning.
• uBreakiFix (Asurion): Largest US-based smartphone, tablet, console, and electronics repair chain, now owned by Asurion. Directly comparable as a multi-category consumer electronics repair franchise operating at scale with warranty-backed service.
• Cellairis: US-based wireless accessory and device repair retailer operating in mall and carrier locations. Comparable accessories-plus-repair store-within-a-store model.

Emerging players

• iFixit: Global open-source repair community and parts retailer. Comparable as a parts-and-knowledge resource serving independent repairers and consumers, though not a direct service competitor.
• Puls: US on-demand in-home smartphone, tablet, and electronics repair service. Comparable mobile/at-home repair channel alongside walk-in service.

Broad incumbents

• Geek Squad (Best Buy): Best Buy's tech-support and device-repair arm covering smartphones, computers, and home appliances. Comparable broad-scope consumer electronics/appliance repair service at scale, though embedded in a larger retailer.

Regional players

• Hi-tech Mobile Repair (Tunisia/local): Example placeholder for one of several local Tunisian phone repair competitors; many small independent shops compete in the same Tunisian consumer device repair category as Allo Réparateur.
• WeFix (FNAC Darty): France-based smartphone and tablet repair chain owned by FNAC Darty, with mall-based kiosks. Comparable multi-category consumer device repair positioning, though operating in Western Europe rather than North Africa.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/allo.reparateur
• LinkedInlinkedin.com/company/allo-reparateur

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Allo Réparateur