Multicap Tasmania

What Multicap Tasmania does

Multicap Tasmania is a non-profit disability services provider headquartered in Burnie, Tasmania, Australia, founded in 1971 by Trevor and Maureen Hodge as a community-driven initiative of parents and carers concerned about support for their children with disabilities. The organization operates as an NDIS (National Disability Insurance Scheme) approved service provider delivering person-centered disability support across Tasmania, including support coordination, Supported Independent Living (SIL), Specialist Disability Accommodation (SDA), Assisted Daily Living, Community Access and Day Services, Short Term Accommodation and Respite, Clinical Services and Behaviour Support, Children's Programs, and School Leaver Employment Supports (SLES). Its primary customers are NDIS participants — individuals with physical, intellectual, and psychosocial disabilities — along with their families and carers.

The organization employs 51-100 staff and delivers services directly through a network of regional offices and community hubs spanning seven locations: Smithton, Wynyard, Burnie (head office), Devonport, St Helens, Launceston, and Hobart. Services are provided directly by employed disability support workers and regional coordinators, with no resellers or third-party distribution. The underlying technology stack is operationally focused, centered on a mobile time management system that enables clients to sign off on shifts, providing transparency and control over service delivery. Sub-brands include MTTV (Multicap Tasmania TV), an internal video content platform, and m.power, a participant-led advocacy committee.

Multicap Tasmania generates revenue primarily through NDIS-funded service delivery, with pricing governed by the NDIS Pricing Guide and tailored to individual participant plan allocations across Core, Capital, and Capacity Building funding categories. The organization describes itself as a "profit-for-purpose" entity, reinvesting any surplus into services rather than distributing to owners. Over its 53+ year history, the organization has expanded from a single founding meeting in Burnie to become one of Tasmania's leading disability service providers, serving a state where 26.8% of the population identifies as having a disability — the highest rate of any Australian state.

Name

Multicap Tasmania

Legal name

Multicap Tasmania

Website

https://multicap.com.au

Company type

Private

Founded year

1971

Operating status

Operating

Headcount range

101–250 employees

Short description

Multicap Tasmania is a non-profit NDIS-approved disability services provider founded in 1971, delivering person-centered support across Tasmania including accommodation, daily living, clinical, respite, and employment services to people with disabilities and their families.

Ownership category

akta.pro rank

Product category

Disability Support Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Residential Intellectual and Developmental Disability Facilities (62321), Other Residential Care Facilities (623990)

SIC

Services-Social Services (8300)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGAEAG)

Keywords

• Disability support services
• NDIS service provider
• Supported independent living
• Community access programs
• Specialist disability accommodation

Headquarters

HQ city

Burnie

HQ country

Australia

HQ region

Oceania

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales

Revenue model

1. NDIS Funded Services: The primary revenue stream comes from providing NDIS (National Disability Insurance Scheme) registered services. Multicap Tasmania is an NDIS approved service provider offering a wide range of support services funded through participant NDIS plans, including core funding, capital funding, and capacity building funding.
2. Fee-for-Service: Services may also be provided on a fee-for-service basis for clients who do not have NDIS funding or wish to access additional services beyond their plan allocations.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Multicap Tasmania is an NDIS-approved disability support provider delivering person-centered services to people with disability across Tasmania. The organization provides a comprehensive portfolio including support coordination, supported independent living (SIL), specialist disability accommodation (SDA), assisted daily living, community access and day services, short-term accommodation and respite, children's programs, school leaver employment supports, and clinical and behaviour support services. All services are delivered directly through regional offices and community hubs staffed by employed disability support workers and clinical professionals.

Product overview

Multicap Tasmania is a disability support services organization operating as a single integrated service provider, not a software platform. The organization offers a comprehensive portfolio of person-centered disability support services across Tasmania, including Support Coordination, Specialist Disability Accommodation (SDA Fermoy Villas), Supported Independent Living (SIL), Assisted Daily Living and Life Skills, Community Access and Day Services through regional hubs, Short Term Accommodation and Respite, Children's Programs, School Leaver Employment Supports (SLES), and Clinical Services including Behaviour Supports. Additional offerings include advocacy initiatives (m.power), an internal video platform (MTTV), community programs like Accessible Experiences, and the Budget Like a Boss cost-of-living support program. Services are delivered through offices in Burnie (head office), Devonport, Launceston, Hobart, Smithton, and Wynyard.

Differentiator

Problem solved

Functional benefit

Brands

• MTTV (Multicap Tasmania TV): A video series providing behind-the-scenes content from Community Access Hubs, SIL homes, offices, and the wider Multicap Tasmania community, featuring inspiring stories, hub activities, and community engagement highlights.
• m.power
• After School Kidz Club (AKA Heroes Academy!)

Products and services

• Support Coordination

Quantifiable outcome

• Over 38,000 Tasmanians needing disability assistance supported since founding

Named customers2 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• Emu Valley Rhododendron GardenminorStrategic or Co-development PartnerMulticap Tasmania has partnered with Emu Valley Rhododendron Garden in Burnie to create accessible experiences showcasing Tasmania's natural beauty. This partnership supports Multicap Tasmania's mission to ensure everyone has the opportunity to explore and discover Tasmania, particularly for people with disability who may face accessibility barriers.

Scale indicators6 records

Recent moves10 records

Expansion highlights6 records

Direct peers

• Northcott: NSW-based NDIS-registered disability services nonprofit providing accommodation, daily living, respite, and therapy supports. Comparable as a state-level specialist provider competing for NDIS-funded participants in a defined regional market.
• Ability Options: NDIS-registered disability services provider offering accommodation, employment, and community participation supports. Comparable as a mid-sized nonprofit competitor with similar service mix and NDIS funding dependency.
• Life Without Barriers: One of Australia's largest NDIS-registered disability service providers, offering SIL, SDA, daily living, and community access across multiple states. Directly comparable as a large nonprofit competitor pursuing the same NDIS-funded participant base.
• Sunnyfield: NDIS-registered nonprofit providing accommodation, daily living, and community participation supports for people with intellectual disability. Comparable as a disability-focused nonprofit with similar service portfolio and participant cohort.
• Cerebral Palsy Alliance: NDIS-registered nonprofit providing disability accommodation, therapy, and community participation services. Comparable participant base (people with physical, intellectual, and developmental disabilities) and service portfolio spanning daily living through clinical supports.
• Multicap: Likely related national disability services organization sharing the Multicap name and Tasmanian affiliate. Operates NDIS-registered disability supports with similar participant cohorts and service lines, providing direct comparability on service model and funding mix.
• Yooralla: Victorian-based NDIS-registered disability services nonprofit offering accommodation, daily living, therapy, and respite. Comparable nonprofit model with similar comprehensive disability service suite and government/NDIS funding mix.
• Aruma: National NDIS-registered disability services provider (formerly House with No Steps and Aruma), offering accommodation, daily living, and community participation supports. Comparable as a scaled nonprofit competing for the same participant cohort and NDIS funding pool.
• Scope Australia: National nonprofit disability provider offering accommodation, therapy, and daily living supports under NDIS. Comparable as a mission-driven nonprofit competitor with similar service breadth and participant demographics.

Broad incumbents

• Baptcare: Large Australian nonprofit providing community services including disability, aged care, and family services across Victoria, Tasmania, and beyond. Comparable as a broader community services incumbent with overlapping disability service offerings in shared geographies.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCcCB3sRewROKnj5G8E9Jlaw
• Facebookfacebook.com/MulticapTas
• LinkedInlinkedin.com/company/multicap-tasmania
• Instagraminstagram.com/multicaptas
• Xx.com/MulticapTas

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Multicap Tasmania