Eze Talk

What Eze Talk does

Eze Talk Ltd is a UK private limited company (company number 07963138) headquartered in Congleton, Cheshire, founded in 2000 and operating as a family-run IT and telecommunications provider to UK small and medium-sized enterprises. The company is led by founder and managing director Stephen Walsh and operates with a headcount in the 11–50 range, serving thousands of SME customers across the UK on a direct sales motion backed by dedicated account managers. Its GTM is sales-led, augmented by content marketing, SEO, and organic social channels, and it distributes through authorised reseller partnerships with major UK carriers and platform providers including Gamma, Daisy, TalkTalk Business, O2, Vodafone, EE, and RingCentral.

The company's product portfolio spans five interconnected lines. (1) Hosted VoIP telephone systems, delivered on the RingCentral platform, offered as Bronze (£9.99), Silver (£16.99), and Gold (£20.99) per-user-per-month tiers with compatible Yealink and Polycom handsets. (2) Business broadband, resold from Tier-1 carriers. (3) Business mobiles on O2, Vodafone, and EE networks. (4) Managed IT support, including Microsoft 365 administration (Entra P1, Intune, Autopilot, Defender for Business, Defender for 365, Teams), Remote Monitoring & Management, Device and Server Protection Bundles, Managed SOC (24/7/365), and managed cybersecurity services. (5) Business energy procurement for single- and multi-site operations.

Revenue is generated through recurring monthly subscriptions on VoIP and IT services, hardware resale on mobile handsets and SIP desk phones, managed-service fees on IT/SOC contracts, and commission/managed-services revenue on broadband and energy. Pricing is publicly disclosed for VoIP tiers and is SLA-based for IT support (with 09:00–17:30, 08:00–20:00, or 24/7 variants). The company has positioned itself to capture demand from the UK PSTN/ISDN switch-off deadline of 31 January 2027, treating regulatory transition as a primary demand catalyst for VoIP migration.

Name

Eze Talk

Legal name

Eze Talk Ltd

Website

https://eze-talk.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

Eze Talk Ltd is a family-run UK IT and telecommunications reseller serving small and medium-sized enterprises with hosted VoIP (RingCentral), business broadband, mobile, managed IT support, and energy procurement via direct sales and major carrier partnerships.

Ownership category

akta.pro rank

Headquarters

HQ city

Congleton

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. VoIP Phone Systems: Monthly subscription revenue from VoIP phone system licenses and associated handsets. Per-user pricing model with packages including Bronze, Silver, and Gold tiers at £9.99, £16.99, and £20.99 per user per month respectively.
2. Business Broadband: Recurring revenue from business broadband services for UK SMEs.
3. Business Mobiles: Revenue from business mobile handsets and SIM cards with major network providers including O2, Vodafone, and EE.
4. IT Support Services: Managed IT support services including hardware support, software support, moves/adds/changes, SLA reports, device protection bundles (RMM/EDR), and Microsoft 365 integration services. Revenue based on per-user or per-device licensing.
5. Cybersecurity Services: Managed SOC services, phishing protection, security awareness training, dark web monitoring, and SaaS backup and recovery licensing.
6. Business Energy: Energy procurement services for businesses across the UK.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Eze Talk delivers hosted VoIP telephony, business broadband, business mobiles, managed IT support, cybersecurity and business energy services to UK SMEs. The company operates as a unified communications provider that bundles multi-supplier connectivity (O2, Vodafone, EE, Gamma, RingCentral) with proactive IT management, while brokering business energy contracts through partner suppliers.

Product overview

Eze Talk is a unified communications and IT services provider offering a portfolio of interconnected telecom and IT solutions for UK SMEs. The core offering spans five main product lines: (1) Phone Systems (VoIP) built on RingCentral platform with Bronze/Silver/Gold tiered packages and compatible hardware (Yealink, Polycom handsets); (2) Business Broadband; (3) Business Mobiles backed by O2, Vodafone, and EE networks; (4) IT Support encompassing managed services, Microsoft 365 administration, Device and Server Protection Bundles, Managed SOC, and Managed Cyber Security; and (5) Business Energy procurement. The company positions itself as a one-stop shop for business communications, providing fully unified communications services through strategic supplier partnerships with Gamma, Daisy, TalkTalk Business, and others.

Differentiator

Problem solved

Functional benefit

Products and services

• Phone Systems (Hosted VoIP / Cloud Telephony) Hosted cloud-based VoIP phone systems with features such as auto-attendant, hunt groups, call recording, voicemail-to-email, mobile/desktop apps and integration with Microsoft Teams, sold as a recurring subscription to UK SMEs replacing legacy ISDN/PSTN lines.
• Business Broadband Business-grade internet connectivity including SoGEA and full-fibre broadband supplied via partner networks, targeted at UK SMEs requiring reliable symmetric or high-speed connections to support cloud and VoIP services.
• Business Mobiles Business mobile contracts and handset packages sourced across the O2, Vodafone and EE networks, providing single-bill management, tariff optimisation and corporate fleet mobility for UK SMEs.
• Managed IT Support Outsourced IT department services including helpdesk support, Microsoft 365 management, cyber security, backup, hardware procurement and remote monitoring for UK SMEs that lack internal IT resources.
• Business Energy Business electricity and gas contract brokering and management for UK SMEs, leveraging partner suppliers to compare tariffs and manage renewals on the customer's behalf.

Quantifiable outcome

• Reduce telephone bills by up to 30% with VoIP
• +2 more outcomes

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

Feature4 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• GammacoreChannel Partner/ Reseller/ DistributorMajor telecommunications supplier and partner for hosted telephony and VoIP services. Eze Talk works with Gamma as one of their key suppliers providing products at the cutting edge of technology.
• TalkTalk BusinesscoreChannel Partner/ Reseller/ DistributorKey business telecommunications supplier providing business broadband and other telecom services. One of the major suppliers Eze Talk works with.
• DaisycoreChannel Partner/ Reseller/ DistributorMajor UK telecommunications supplier and partner for business communications solutions.
• O2 (Telefonica)coreChannel Partner/ Reseller/ DistributorMajor mobile network operator providing business mobile handsets and SIM cards through Eze Talk's mobile services.
• VodafonecoreChannel Partner/ Reseller/ DistributorMajor mobile network operator providing business mobile services and connectivity through Eze Talk.
• EEcoreChannel Partner/ Reseller/ DistributorMajor UK mobile network operator providing business mobile services through Eze Talk's mobile offerings.
• RingCentralcoreTechnology or IntegrationPlatform provider for hosted VoIP and unified communications. Eze Talk resells RingCentral's cloud PBX, video conferencing, and communication solutions.
• NimansminorChannel Partner/ Reseller/ DistributorSpecialist distributor in the telecommunications industry and partner for equipment and accessories.
• DWScoreChannel Partner/ Reseller/ DistributorTelecommunications supplier partner providing products and services through Eze Talk to UK businesses.

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Voicehost: UK wholesale VoIP and hosted telephony platform serving resellers and small ISPs; comparable as a competing supplier/wholesale partner in the UK VoIP channel alongside Eze Talk's Gamma/RingCentral-led offering.
• Daisy Communications: UK-based unified communications, connectivity and cloud provider serving SMEs and mid-market; directly comparable as a multi-product (voice, broadband, mobile, IT) UK channel partner/reseller competing for the same PSTN migration opportunity.
• Wavenet: UK managed communications and IT services provider offering hosted telephony, broadband, mobile and managed IT to SMEs and mid-market; very similar product mix and customer profile to Eze Talk.
• Gamma Communications: UK listed provider of UCaaS, broadband and mobile services to resellers and directly to UK businesses; comparable as both a wholesale supplier and competing channel for hosted VoIP/UC customers, and listed as a key Eze Talk partner.
• Claranet: UK and pan-European managed services provider spanning cloud, hosting, networking and UC; comparable as a higher-end competitor pursuing SME/mid-market unified communications and managed IT contracts.

Broad incumbents

• TalkTalk Business: UK wholesale and business connectivity provider (part of the TalkTalk Group) supplying broadband and voice to channel partners and direct SME customers; comparable as both a key Eze Talk supplier and a broad competitor in UK SME broadband/voice.
• BT Business: Largest UK incumbent telco serving SMEs, mid-market and enterprise with broadband, voice, mobile and unified communications; comparable as a broad incumbent competing for the same UK SME PSTN migration and UC budget as Eze Talk.

Emerging players

• 8x8: Global UCaaS/contact-centre vendor with a UK presence selling cloud voice and collaboration to SMEs and mid-market; comparable as a competing platform-level UCaaS provider that Eze Talk's RingCentral-led offering goes head-to-head with on UK RFPs.

Others

• Virgin Media O2 Business:
• RingCentral: Global UCaaS platform whose UK offering is sold by Eze Talk as a reseller; comparable as the underlying platform provider and as a direct competitor when selling to UK SMEs through its own direct sales motion.

Market position

Strengths1 record

Weaknesses5 records

Competitive moat4 records

Customer concentration

• Xx.com/eze_talk
• Facebookfacebook.com/ezetalk
• LinkedInlinkedin.com/company/ezetalk
• Instagraminstagram.com/ezetalkltd

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Eze Talk