VoiceHost
VoiceHost is a UK-based, independently owned provider of cloud telephony (Hosted PBX, SIP Trunking) and data connectivity (Broadband, Leased Lines) serving SMBs and enterprises across the United Kingdom through direct, self-service, and wholesale channels.
- Company typePrivate
- Founded2006
- HeadquartersNorwich, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What VoiceHost does
VoiceHost Limited is a UK-based private telecommunications provider founded in June 2006 and headquartered in Norwich, with a secondary network point of presence in Manchester. The company operates a proprietary cloud telephony platform delivering Hosted PBX, SIP Trunking, Business Broadband (FTTP, SOGEA, SoGFast), and Leased Lines up to 10 Gbps, complemented by zero-touch device provisioning across Snom, Cisco, Yealink, Polycom, Grandstream, Gigaset, and Panasonic. The platform integrates with major on-premises and cloud PBX systems (3CX, Mitel, Avaya, NEC, Asterisk, Microsoft Teams) and supports TLS/SRTP encryption with PCI-DSS and MiFID compliant call recording for regulated industries.
The business serves UK businesses from SMBs to enterprises through three go-to-market motions: a self-service product-led model with five-minute account creation and real-time provisioning, a direct sales team handling complex enterprise deployments, and a wholesale channel partner programme offering white-labelled services with no minimum spend and rolling-monthly contracts. Revenue is generated primarily through recurring monthly subscriptions (PBX seats, SIP trunk channels, broadband, leased lines), hardware resale through a dedicated e-commerce store, usage-based call bundles, and professional services such as MikroTik MTCNA training. The customer base spans education (Aston University), arts and culture (Norwich Theatre), accountancy, driver training, marina operators, and — most recently — hospitality via a TigerTMS PMS integration.
Recent strategic activity has centred on three vectors: an ALT-Net distribution build-out (CityFibre, ITS, Trooli, Freedom Fibre) supplementing BT/Openreach for multi-network resilience, a vertical push into hospitality through TigerTMS iCharge and iLink, and the January 2026 launch of AI-Powered Advanced Analysis (ASR, LLM summarisation, sentiment analysis, TTS with voice cloning) hosted locally for GDPR and data sovereignty. The company is independently owned with no parent, no disclosed institutional funding, and operates with circa 25 UK-based staff, ISO 9001:2015 certification, and memberships across Comms Council UK, ISPA UK, MANRS, and RIPE NCC.
VoiceHost firmographics
Firmographics- Name
- VoiceHost
- Legal name
- VoiceHost Limited
- Website
- https://voicehost.co.uk
- Company type
- Private
- Founded year
- 2006
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- VoiceHost is a UK-based, independently owned provider of cloud telephony (Hosted PBX, SIP Trunking) and data connectivity (Broadband, Leased Lines) serving SMBs and enterprises across the United Kingdom through direct, self-service, and wholesale channels.
- Ownership category
- akta.pro rank
VoiceHost industry classification
Industry- Product category
- Cloud Telephony Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Telephone Interconnect Systems (7385), Telephone Communications (No Radiotelephone) (4813)
- akta.pro primary industry
- Cloud PBX & Hosted Telephony (HDAIAHAB)
- akta.pro secondary industries
- VoIP Access & ITSP Services (HDAIAHAD), Unified Communications & Collaboration Network Services (VoIP/QoS) (BPAEAEAI), Dedicated Internet Access (DIA) & Business Broadband (HDAIAFAD), Audio & Speech Analytics (call analytics, QA, insights) (HDAAAFAH)
Keywords
Where VoiceHost is headquartered
LocationHeadquarters
- HQ city
- Norwich
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
VoiceHost business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Operations, Marketing or Sales, Supply Chain
Revenue model
- Hosted PBX / Cloud Telephony Subscriptions: Monthly subscription model for hosted PBX seats with pay-as-you-grow pricing. Features include Call Bundles, Call Queues, IVRs, Time based routing, Call Statistics. Customers can scale channels on-demand.
- SIP Trunking Services: SIP trunk channels sold with scalable pricing (1-150 channels). Includes free CLI presentation and inbound calls. Optional call bundles available. Pay-as-you-go or subscription models.
- Broadband Connectivity: Full Fibre (FTTP) up to 1Gbps+, SOGEA, single order broadband options. Unlimited usage with no traffic shaping. Fixed IP address included at no additional cost.
- Leased Lines: Scalable dedicated connections up to 10 Gbps Ethernet circuits. Premium SLAs with 100% target uptime, 4 hour repair time and rental credits for disruption.
- Hardware Sales: IP phones, headsets, routers, switches, access points, video phones, conference phones, DECT phones, telephone adapters. Brands include Snom, Yealink, Fanvil, Grandstream, Gigaset, MikroTik, Jabra.
- Wholesale / Reseller: Channel partners white-label services, set own pricing, access to full product range. Simple billing structure with itemised monthly invoicing and CDR files via FTP or API.
- Call Bundles: Call bundle options for UK calls in various sizes. Out-of-bundle calls charged separately including premium rate and international.
- Training Services: MikroTik Certified Network Associate (MTCNA) training course priced at £600 for 3 days.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Starter Plan - SIP Trunk |
| Per seat | Monthly | Cloud PBX / Hosted PBX |
| Subscription | Monthly | Broadband Services |
| Subscription | Multi-year contract | Leased Lines |
| One time/ perpetual license | Pay-as-you-go | MikroTik Training (MTCNA) |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels7 records
VoiceHost product offering
Product offeringCore offering
VoiceHost provides a proprietary cloud telephony platform delivering Hosted PBX and SIP Trunking services to UK businesses, complemented by business broadband and leased line data connectivity. The platform supports zero-touch device provisioning, hybrid cloud/on-premises PBX deployments, PCI-DSS and MiFID compliant call recording, and AI-powered call analysis. Additional offerings include a wholesale channel partner program for white-labelled resale, a CRM-integrated WebRTC desktop softphone, and a retail hardware store for IP phones and networking equipment.
Product overview
VoiceHost is a UK-based telecommunications provider offering a unified cloud telephony and data connectivity platform. The core product portfolio consists of Cloud PBX (Hosted PBX) as the flagship hosted telephone system, complemented by SIP Trunking for hybrid telephony solutions connecting to customer on-premises or cloud PBX systems. Data connectivity is provided through Business Broadband (FTTP, SOGEA, SoGFast) and Leased Lines (up to 10 Gbps Ethernet). Additional modules include AI-Powered Advanced Analysis for call intelligence, CRM Telephony Integration (Zoho, HubSpot, Salesforce, Pipedrive), TigerTMS hotel PMS integration, Wholesale Channel Partner Program for white-labelled reselling, and Desktop Softphone application. VoiceHost also operates a hardware retail store selling IP phones, headsets, networking equipment, and offers MikroTik certification training.
Differentiator
Problem solved
Functional benefit
Brands
- VoiceHost Store: Hardware store for IP phones, networking equipment, and accessories including desk phones, headsets, routers, switches, and access points.
Quantifiable outcome
- Deloitte Technology Fast50 UK ranking with 818% five-year revenue growth
- +3 more outcomes
Companies that use VoiceHost
Customer profileNamed customers5 records
Segments3 records
Ideal customer profiles4 records
VoiceHost technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration17 records
AI capability7 records
Feature7 records
VoiceHost partnerships and signals
Strategic signalPartnerships
32 partnerships are on record, tiered core and secondary.
- TigerTMScoreIntegration with TigerTMS iCharge Enterprise and iLink for hotels, providing connectivity to over 100 Property Management Systems (PMS). Automates guest communication, room billing, and operational insights through SIP-based telephony.
- CityFibrecoreALT net (alternative full-fibre network) partner providing broadband connectivity across 285+ towns and cities with strong urban presence. Part of multi-network resilience strategy.
- ITS (Internet Technology Services)coreRegional ALT net focusing on business parks and commercial estates with low latency and flexible provisioning. Ideal for commercial zones and newer developments.
- TroolisecondaryALT net partner with South East and Home Counties focus, expanding footprint. Full-fibre to premises with strong local service models for suburban and small-town locations.
- Freedom FibresecondaryALT net partner covering North West England and Midlands with rapid rollout, partnership ecosystem, and competitive pricing. Attractive for Northern regions.
- SnomcoreGold Partner status with Snom VoIP phone manufacturer. Provides enterprise IP phones including D140, D150, D335, D385, D713, D717, D735, D785. Zero touch provisioning supported.
- 3CXcoreCertified and preferred UK provider status. Plug-and-play provisioning - no manual configuration required. Select VoiceHost from pre-configured SIP trunk provider list in 3CX console.
- AudiocodescoreHighest level of interoperability between Audiocodes solutions and third-party vendors. Certified compatibility for SIP trunk deployment.
- MitelcoreSIP Centre of Excellence (CoE) Compatible certification for Mitel 3300 ICP interoperability. Tested and validated by Mitel SIP CoE team.
- BT Wholesale / OpenreachcorePrimary network provider for leased lines and broadband. Largest UK network coverage. Surveys, civil engineering, and installation through Openreach infrastructure.
- COLTsecondaryLayer 2 services connectivity partner for leased lines. European network provider for enterprise connectivity.
- Neos NetworkssecondaryLayer 2 services connectivity partner for leased lines.
- Virgin Media BusinesssecondaryLayer 2 services connectivity partner for leased lines.
- TalkTalk BusinesssecondaryLayer 2 services connectivity partner for leased lines.
- Sky BusinesssecondaryLayer 2 services connectivity partner for leased lines.
- Vodafone BusinesssecondaryLayer 2 services connectivity partner for leased lines.
- Virtual 1secondaryLayer 2 services connectivity partner for leased lines.
- YeastarsecondaryConfiguration templates and support documents for Yeastar S-Series IP-PBX SIP trunk integration. Tested with Yeastar firmware version 30.6.0.16.
- MicrosoftcoreMicrosoft Teams Direct Routing support. Integration with Microsoft Teams devices in store. SIP trunk connectivity to Teams environment.
- CRM Platforms (Zoho, HubSpot, Salesforce, Pipedrive)coreCRM telephony integration with screen popping and click-to-call functionality for productivity gains.
- YealinksecondaryIP phone and DECT cordless phone vendor. Products include W76P bundle, T series deskphones.
- Jabra / EPOS / SennheisersecondaryHeadset vendor providing business audio solutions compatible with VoiceHost platform.
- GigasetsecondaryDECT cordless IP phone vendor. Compatible base stations include N300IP, N510IP, GO DECT.
- GrandstreamsecondaryIP phone and networking equipment vendor. BLF key labeling templates available.
- PolycomsecondaryConference phone and expansion module vendor. VVX expansion module key labeling templates available.
- CiscosecondaryIP phone vendor. SPA500S attendant console sidecars and 7861 key labeling templates available.
- MikroTiksecondaryNetworking equipment vendor (routers, switches, access points) and training partner for MTCNA certification.
- PanasonicsecondaryIP phone and PBX vendor. Configuration guides for Panasonic NCP PBX and NS1000 SIP trunk setup.
- Comms Council UKsecondaryMembership-led organisation representing and supporting telecommunications companies in the UK.
- ISPA UKsecondaryInternet Services Providers Association - UK trade association for internet service providers.
- MANRSsecondaryMutually Agreed Norms for Routing Security - global initiative to reduce routing threats.
- RIPE NCCsecondaryRegional Internet registry for Europe, Middle East and parts of Central Asia.
Scale indicators7 records
Recent moves9 records
Expansion highlights6 records
VoiceHost competitors and assessment
Company assessmentBroad incumbents
- Vonage: Global UCaaS/CPaaS incumbent offering hosted voice, SIP, and APIs at scale. Overlaps with VoiceHost on hosted telephony and SIP trunks across UK mid-market.
- 8x8: Global UCaaS and contact-center platform. Overlaps with VoiceHost on hosted PBX/SIP and is increasingly active in the UK PSTN migration market.
- TalkTalk Business: UK business connectivity and voice provider serving SMB and mid-market. Competes with VoiceHost on broadband, SIP, and hosted voice bundles in the UK.
- RingCentral: Global UCaaS leader with cloud PBX, contact center, and SIP trunking. Competes with VoiceHost in UK mid-market and enterprise voice deals.
- Sinch: Global CPaaS/carrier with voice, messaging, and SIP trunking capabilities at scale. Comparable on wholesale voice interconnect and carrier-grade SIP services.
Direct peers
- Wildix: Cloud PBX and SIP trunking vendor with strong channel/reseller distribution across Europe. Comparable to VoiceHost's wholesale-led model and hybrid SIP/hosted PBX positioning.
- Gamma Communications: UK-listed provider of cloud PBX, SIP trunks, and broadband connectivity to SMB and enterprise customers. The closest direct competitor to VoiceHost on product mix and target market in the UK.
- 3CX: Software PBX vendor whose platform VoiceHost integrates with as a preferred SIP trunk provider. Comparable on cloud PBX functionality and SIP-based hybrid telephony delivery.
- NFON: European cloud PBX/UCaaS provider with a partner channel model and broad PBX interoperability. Comparable to VoiceHost on hosted telephony architecture and mid-market go-to-market.
Regional players
- Daisy Communications: UK-focused managed communications and connectivity provider serving SMB and mid-market. Comparable on UK telephony, broadband, and SIP trunking offerings.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
VoiceHost social profiles
Digital presenceVoiceHost compliance and trust
Trust signalCompliance4 records
VoiceHost financial estimates
Financial estimateRevenue estimate
Valuation estimate
VoiceHost leadership team
Management profileNumber of profiles
Profiles1 record
VoiceHost funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
VoiceHost M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about VoiceHost
What does VoiceHost do?
VoiceHost provides a proprietary cloud telephony platform delivering Hosted PBX and SIP Trunking services to UK businesses, complemented by business broadband and leased line data connectivity. The platform supports zero-touch device provisioning, hybrid cloud/on-premises PBX deployments, PCI-DSS and MiFID compliant call recording, and AI-powered call analysis. Additional offerings include a wholesale channel partner program for white-labelled resale, a CRM-integrated WebRTC desktop softphone, and a retail hardware store for IP phones and networking equipment.
Is VoiceHost a public or private company?
VoiceHost is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was VoiceHost founded?
VoiceHost was founded in 2006. It employs 11 to 50 people.
Where is VoiceHost based?
VoiceHost is headquartered in Norwich, United Kingdom, in the Europe region.
How does VoiceHost make money?
Eight revenue lines are on record. Hosted PBX / Cloud Telephony Subscriptions are the primary driver. The others are SIP Trunking Services, broadband Connectivity, leased Lines, hardware Sales, wholesale / Reseller, call Bundles and training Services.
Who are VoiceHost's main competitors?
Broad incumbents on record are Vonage, 8x8, TalkTalk Business, RingCentral and Sinch. Direct peers are Wildix, Gamma Communications, 3CX and NFON. Daisy Communications is listed as a regional player.
Does VoiceHost have an API?
Yes. VoiceHost offers a CDR (Call Detail Records) API for accessing call data and service files. CDRs and Service files are available via FTP or API collection. A legacy CDR API (v1) was deprecated and sunset in 2024. The platform also provides SIP trunking with real-time provisioning capabilities. The wholesale channel supports machine-readable service and CDR files via FTP or API collection for billing purposes.
What industry is VoiceHost in?
VoiceHost's product category is Cloud Telephony Services. Its primary akta.pro industry code is HDAIAHAB, Cloud PBX & Hosted Telephony, with a secondary code of HDAIAHAD, VoIP Access & ITSP Services. Its NAICS code is 518 and its SIC code is 7385.