What CIP Office Technology does

CIP Office Technology is a privately held, family-owned office technology dealer headquartered in Calgary, Alberta, operating since 1980 across Western Canada. The company resells, services, and manages MFP copiers, printers, wide-format inkjet systems, VoIP/UCaaS, video conferencing hardware, print management software, and cybersecurity services for SMB and mid-market customers, with limited but disclosed enterprise exposure. Its core product surface centers on authorized Sharp, Lexmark, HP DesignJet, Avaya, and Poly hardware, augmented by proprietary and resold software including the locally hosted ENVY VoIP cloud platform, PaperCut print management, Umango document scanning, MaxxVault EDMS, and Field Effect cybersecurity.

Revenue is generated through a mix of equipment hardware sales (sometimes financed via 36–48 month leases), recurring managed service agreements (the 'Blanket Service Agreements' that bundle toner, parts, labor, and on-site service at a fixed cost-per-page), subscription VoIP services, and project-based professional services. Disclosed unit economics include lease payments of $73–$96.92 per month on representative Lexmark MFPs and cost-per-page rates of $0.025 (B/W) and $0.11 (color). The go-to-market is consultative direct field sales plus a Calgary showroom ('Dream Date' demonstrations) with inside sales and website lead capture; supporting marketing emphasizes Sharp's Hyakuman Kai Elite Dealer awards, a 20-year-running Stampede customer event, and an annual Wine & Technology Festival. Two acquisitions, Looker Office Equipment (2014) and Sceptre Communications (2020), have extended geographic reach to Red Deer and added UCaaS capability. CIP does not disclose revenue, has no external investors, and operates without a parent company, leaving its ownership, headcount mix between field service and sales, and financial scale largely inferred.

Name

CIP Office Technology

Legal name

CIP Office Technology

Website

https://gocip.com

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

101–250 employees

Short description

CIP Office Technology is a privately held, family-owned office technology dealer in Calgary, Alberta, serving SMB and mid-market customers across Western Canada with MFP copiers, printers, wide-format, VoIP/UCaaS, video conferencing, print management, and cybersecurity since 1980.

Ownership category

akta.pro rank

Headquarters

HQ city

Calgary

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Equipment Sales: Sale of MFP copiers, printers, wide-format printers, phone systems, and video conferencing equipment from brands including Sharp, Lexmark, HP, and Avaya. Equipment sold directly to businesses with various financing and leasing options available.
2. Blanket Service Agreements: Managed print services agreements that include all toner, service, parts, and labour. Provides free toner replenishment with automatic alerts when supplies are needed. Customers receive on-site service typically within 2 hours during business hours.
3. ENVY VoIP Communications: Cloud-based VoIP communications solution offered as a subscription service for small and medium sized businesses. Locally hosted and supported by CIP.
4. Professional Services: Setup, installation, consultation, and support services including free professional consultations, Dream Date showroom experiences, and scanning services.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

CIP Office Technology is a family-owned authorized dealer that sells, leases, and services office technology hardware and software for businesses across Western Canada. Its core offerings include Sharp and Lexmark multifunction copiers/printers, HP DesignJet wide-format printers, Avaya and ENVY VoIP phone systems, Poly and Sharp video conferencing/whiteboard solutions, PaperCut print management software, Umango document scanning software, and Field Effect cybersecurity services, bundled with Blanket Service Agreements (managed print) and professional consultation.

Product overview

CIP Office Technology is a family-owned business providing digital office collaboration, communication, workflow, print, and cybersecurity solutions since 1980. Their product portfolio centers on Sharp MFP copiers and printers (including the Advanced Series, Essentials Series, BP Color Pro Series, and Monochrome MFP Series), complemented by Lexmark desktop printers, HP DesignJet wide format printers, and Poly video conferencing equipment. The company offers unified communications through Avaya OneCloud IX Workplace and their proprietary ENVY VoIP cloud service. Print management is delivered via PaperCut software, while document digitization is enabled through Umango. Interactive display solutions include Sharp Aquos Board touchscreens and the Windows Collaboration Display. Additional services include Field Effect cybersecurity, PrintReleaf reforestation program, and equipment service agreements. The portfolio is unified through cloud connectivity to Microsoft OneDrive, SharePoint, Google Drive, Box, and Dropbox, plus email integration with Exchange and Gmail platforms.

Differentiator

Problem solved

Functional benefit

Brands

• CIPSign: Custom signage business featuring top-10 lists and street sign merchandise.
• ENVY VoIP

Products and services

• Sharp MFP Copiers and Printers
• Lexmark Copiers and Printers
• HP DesignJet Wide Format Printers
• ENVY VoIP Cloud Communications
• Avaya OneCloud IX Workplace and Avaya IP Office
• Sharp Digital Whiteboards and Windows Collaboration Display
• Poly Video Conference Cameras
• PaperCut Print Management Software
• Umango Document Scanning Software
• Field Effect Cybersecurity Solutions
• Blanket Service Agreements (Managed Print Services)
• PrintReleaf Reforestation Program

Quantifiable outcome

• Service response times in hours vs. days for OEMs
• +2 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature5 records

Partnerships

16 partnerships are on record, tiered core, secondary and minor.

• Sharp CanadacoreChannel Partner/ Reseller/ Distributor · 1 July 2024Platinum Elite Sponsor of CIP's annual Stampede customer appreciation event. Sharp Canada provides MFP copiers, printers, and interactive displays that CIP resells and services as an authorized dealer. CIP has been awarded Sharp's Hyakuman Kai Elite Dealer and Gold Dealer awards.
• HPcoreChannel Partner/ Reseller/ DistributorAuthorized dealer for HP DesignJet wide format printers and promotional offers. Offers HP DesignJet Cash In & Trade Up events with rebates.
• AvayacoreChannel Partner/ Reseller/ DistributorAuthorized reseller for Avaya unified communications solutions including Avaya OneCloud IX Workplace and Avaya IP Office phone systems. Promotional events sponsor.
• LexmarkcoreChannel Partner/ Reseller/ DistributorAuthorized dealer for Lexmark desktop and multifunction printers with managed print services options.
• PaperCutcoreTechnology or IntegrationAuthorized partner/reseller for PaperCut print management software used by over 50,000 organizations in over 100 countries to reduce print costs and environmental impact.
• Poly (Plantronics)secondaryChannel Partner/ Reseller/ DistributorAuthorized reseller for Poly video conference cameras including Poly Studio Series and Poly Eagle Eye Director II.
• PrintReleafcoreTechnology or IntegrationEnvironmental partnership where PrintReleaf counts, tracks, and replants trees for every 8,333 pages printed by CIP customers. Third-party verified by SGS International.
• Field EffectcoreTechnology or IntegrationCybersecurity partnership providing comprehensive cybersecurity solutions for businesses of every size.
• Bonterra TrattoriaminorGTM or Marketing PartnerLocal Calgary restaurant providing catering for CIP events including the annual Wine & Technology Festival.
• Cellar Maker ImportsminorGTM or Marketing PartnerWine sommelier services for CIP's Wine & Technology Festival events, providing wine education and pouring services.
• Dynabook CanadaminorGTM or Marketing PartnerContributed prize (Amazon gift card) to CIP's 2025 Wine & Technology Festival.
• Canadian Blood ServicesminorOthersCommunity partnership where CIP staff regularly donate blood at Canadian Blood Services donor centres, with CJAY 92 radio station co-hosting blood drives.
• EcoPrint (PaperCut)minorGTM or Marketing PartnerLesley from EcoPrint attended 2025 Wine & Technology Festival as a supporter.
• Sceptre CommunicationscoreTechnology or IntegrationAcquired by CIP in January 2020, extending CIP's telecommunications and unified communications capabilities.
• Looker Office Equipment & FurnitureminorOthersAcquired by CIP in 2014, extending CIP's presence throughout Alberta with offices in Calgary, Edmonton, and Red Deer.
• MaxxVaultsecondaryTechnology or IntegrationReseller partnership for MaxxVault enterprise Electronic Document Management Systems (EDMS).

Scale indicators4 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Marco Technologies: Regional managed services provider in the US Midwest delivering copier/printer hardware, managed print, VoIP, and document workflow under multi-year agreements. Closely mirrors CIP's full-stack office technology positioning.
• Pacific Office Automation: US-based authorized dealer for Sharp, HP, Lexmark and other OEMs offering managed print services, document solutions, and VoIP across the Pacific Northwest. Highly comparable business model, vendor mix, and managed service agreement structure to CIP.

Broad incumbents

• Ricoh: Major office MFP and managed print services incumbent with broad hardware and services portfolio overlapping CIP's core copier and managed service agreement offering.
• Konica Minolta Business Solutions: Office imaging and managed print services incumbent with a Canadian dealer network that overlaps directly with CIP's territory and customer segments.
• Canon Canada: Office printing OEM selling through direct and dealer channels in Canada; competes for the same enterprise and SMB copier/printer accounts CIP serves.
• Xerox: Global office printing and managed document services incumbent competing in the same MFP/copier and managed print services categories that anchor CIP's revenue.
• Toshiba Tec Canada: Office MFP and managed document services provider with a Canadian dealer network directly competing for the same enterprise copier accounts.
• Sharp Electronics of Canada: Core OEM partner that also sells direct and through competing dealers. Comparison is essential to assess channel dynamics and CIP's positioning within Sharp's dealer ecosystem.
• HP Inc. OEM partner for HP DesignJet wide format and partner/competitor in print; competes for the same office printing budgets, particularly in wide format.
• Kyocera Document Solutions Canada: Office printing OEM with a Canadian dealer channel offering MFPs and managed print services comparable to CIP's core Sharp/Lexmark portfolio.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/gocip
• Facebookfacebook.com/cipfb

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CIP Office Technology