R2G Services

What R2G Services does

R2G Cloud Communications LLC is a privately held managed service provider founded in 2001 and headquartered in Chicago, Illinois (875 North Michigan Avenue, Suite 3100), with a secondary office in Scottsdale, Arizona. The firm operates as a one-stop shop for cloud-based communications, productivity, and connectivity services, primarily targeting small and mid-sized businesses (SMBs) across the United States. Despite a 22+ year operating history, the company is reported to employ 1-10 people, reflecting a lean operating model built on third-party distribution and resale arrangements rather than proprietary technology development.

The company's core product is Elevate UC, a hosted unified communications platform that combines a cloud-based PBX phone system, video conferencing, team chat, business SMS, screen sharing, file management, virtual voicemail with transcription, and WebFax into a single integrated offering with 90+ enterprise-grade features and a 99.999% financially-backed uptime SLA. R2G also operates as an authorized Microsoft Cloud Solution Provider (CSP), reselling Microsoft 365 plans (Business Basic, Business Standard, Business Premium, and Apps for Business) bundled with expert migration and 24/7 certified support. The third pillar is a carrier-neutral internet brokerage: R2G sources business internet from ten major US carriers (AT&T Business, Comcast Business, Spectrum, Verizon, CenturyLink/Lumen, Cogent, WOW!, Cox, Frontier, Zayo) and earns referral commissions. The firm also sells preconfigured IP hardware from Polycom, Cisco, Yealink, and Fanvil, and offers domain registration (via r2gdomains.com) and WordPress hosting (via a WP Engine partnership).

R2G monetizes primarily through recurring per-user subscriptions ($32.99 per user per month for Elevate UC with a five-user minimum and no long-term contract), Microsoft 365 resale, internet connectivity referral commissions, and hardware sales. Go-to-market is consultative, sales-led, and SMB-focused, supported by content marketing (blog articles on the r2g.com domain, including a September 2025 Elevate UC promotion and a July 2025 Microsoft 365 buying guide) and presence across LinkedIn, X, Facebook, and Instagram. Distribution is augmented by the Microsoft CSP channel and direct sales engagement via phone (Chicago, Scottsdale, national toll-free) and email ([email protected], [email protected]).

Name

R2G Services

Legal name

R2G Cloud Communications LLC

Website

https://r2g.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

1–10 employees

Short description

R2G Cloud Communications is a privately held Chicago-based managed service provider founded in 2001, offering unified communications (Elevate UC), Microsoft 365 resale, and carrier-neutral internet brokerage primarily to SMBs across the United States.

Ownership category

akta.pro rank

Product category

Cloud Communications

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Telephone Interconnect Systems (7385), Services-Prepackaged Software (7372)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

Keywords

• Unified communications
• Cloud communications
• Managed service provider
• Business internet
• Cloud PBX

Headquarters

HQ city

Chicago

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Microsoft 365 Resale (CSP): R2G acts as a Microsoft Cloud Solution Provider (CSP), reselling Microsoft 365 plans to business customers with expert migration and ongoing support included.
2. Elevate UC Subscription: Flat monthly per-user rate subscription for unified communications platform. Includes unlimited local and domestic long distance, integrated chat, video conferencing, screen sharing, file collaboration, and free support.
3. Internet Connectivity Brokerage: R2G acts as a telecom broker sourcing business internet from major carriers. Carriers pay R2G commissions for sourcing customers - no cost to the customer. R2G provides unbiased options, side-by-side comparisons, and handles the entire ordering process.
4. Hardware Sales (IP Phones): Sale of preconfigured IP phones from manufacturers such as Polycom, Cisco, Yealink, and Fanvil. Phones are plug-and-play and delivered preconfigured to work with the Elevate UC service.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

R2G Cloud Communications sells and supports the Elevate UC unified communications platform, a cloud-based PBX, video conferencing, chat, screen sharing, and file management solution targeted at SMBs and priced at a flat $32.99 monthly per-user subscription. The company also resells Microsoft 365 plans as an authorized Cloud Solution Provider, sources business internet from major US carriers as a telecom broker, and offers domain registration and WordPress hosting. All offerings are bundled with expert migration, setup, and 24/7 certified support.

Product overview

R2G Cloud Communications is a one-stop shop for the office in the cloud, delivering unified communications and collaboration solutions for SMBs. The core product is Elevate UC, a fully integrated unified communication and collaboration platform combining PBX phone system, video conferencing, chat, screen sharing, and file management. This is complemented by Microsoft 365 distribution (resale and management), Internet Connectivity sourcing from major carriers, Domain services, and WordPress Hosting partnerships. The company operates as a managed service provider offering expert migration, setup, and ongoing support services.

Differentiator

Problem solved

Functional benefit

Brands

• ELEVATE UC: A fully integrated unified communication and collaboration platform for SMBs that combines a PBX phone system, video conferencing, chat, screen sharing, and file management into a seamless experience.
• Microsoft 365

Products and services

• Elevate UC Fully integrated unified communication and collaboration platform for SMBs combining a cloud-based PBX phone system, video conferencing, team chat, screen sharing, file management, and business SMS with 90+ enterprise-grade features and a 99.999% financially-backed uptime SLA. Priced at $32.99 per user per month with a 5-user minimum.
• Microsoft 365 Microsoft 365 subscription plans resold and managed by R2G as an authorized Microsoft Cloud Solution Provider, including Business Basic (web/cloud apps with Teams and Exchange email), Business Standard (full Office desktop apps, Teams, 1TB OneDrive), Business Premium (security-heavy industries with Intune device management and Defender), and Apps for Business (Office apps only without email). Includes free expert migration and 24/7 certified support.
• Internet Connectivity Carrier-neutral business internet sourcing service provided at no cost to the customer. R2G acts as a telecom broker sourcing Fiber, Dedicated Internet, Cable, Ethernet, and SD-WAN solutions from major carriers including AT&T Business, Comcast Business, Spectrum, Verizon, CenturyLink (Lumen), Cogent Communications, WOW!, Cox Business, Frontier Communications, and Zayo Group. Includes side-by-side comparisons, unbiased options, and full ordering process handling.
• R2G Domains Domain registration services offered through r2gdomains.com for business and personal domain needs.
• WordPress Hosting Managed WordPress hosting services offered in partnership with WP Engine, providing businesses with a special offer through R2G's reseller relationship.

Quantifiable outcome

• 99.999% uptime SLA (financially-backed)
• +3 more outcomes

Segments8 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature6 records

Partnerships

Eleven partnerships are on record, tiered core.

• MicrosoftcoreChannel Partner/ Reseller/ DistributorR2G is an authorized Microsoft Cloud Solution Provider (CSP) partner, offering Microsoft 365 plans including Business Basic, Business Standard, Business Premium, and Apps for Business. Provides expert migration and 24/7 support from Microsoft certified experts.
• AT&T BusinesscoreChannel Partner/ Reseller/ DistributorInternet connectivity partner - one of the major carriers R2G sources business internet from for customers.
• Comcast BusinesscoreChannel Partner/ Reseller/ DistributorInternet connectivity partner - one of the major carriers R2G sources business internet from for customers.
• SpectrumcoreChannel Partner/ Reseller/ DistributorInternet connectivity partner - one of the major carriers R2G sources business internet from for customers.
• VerizoncoreChannel Partner/ Reseller/ DistributorInternet connectivity partner - one of the major carriers R2G sources business internet from for customers.
• CenturyLink (Lumen)coreChannel Partner/ Reseller/ DistributorInternet connectivity partner - one of the major carriers R2G sources business internet from for customers.
• Cogent CommunicationscoreChannel Partner/ Reseller/ DistributorInternet connectivity partner - one of the major carriers R2G sources business internet from for customers.
• WOW! BusinesscoreChannel Partner/ Reseller/ DistributorInternet connectivity partner - one of the major carriers R2G sources business internet from for customers.
• Cox BusinesscoreChannel Partner/ Reseller/ DistributorInternet connectivity partner - one of the major carriers R2G sources business internet from for customers.
• Frontier CommunicationscoreChannel Partner/ Reseller/ DistributorInternet connectivity partner - one of the major carriers R2G sources business internet from for customers.
• Zayo GroupcoreChannel Partner/ Reseller/ DistributorInternet connectivity partner - one of the major carriers R2G sources business internet from for customers.

Scale indicators4 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• RingCentral: Public UCaaS leader offering cloud PBX, video, messaging, and contact center targeting SMB through enterprise. Directly competes with R2G Elevate UC in the same product category with overlapping SMB/mid-market customer base.
• GoTo (formerly LogMeIn): SMB-focused UCaaS provider offering GoTo Connect with cloud PBX, video conferencing, and collaboration. Comparable SMB target market and similar feature breadth to R2G Elevate UC.
• Nextiva: UCaaS provider heavily focused on SMBs with bundled voice, video, chat, and collaboration tools. Closest SMB-focused direct competitor to R2G Elevate UC with similar feature breadth and pricing model.
• Vonage (Ericsson): UCaaS and communications platform provider acquired by Ericsson for business-focused communications. Directly competes with R2G in cloud PBX and unified communications for SMB/enterprise segments.
• 8x8: Public UCaaS and contact center provider serving SMB through enterprise with cloud PBX and unified communications. Directly competes with Elevate UC in SMB/mid-market segment.
• Dialpad: AI-powered UCaaS platform offering voice, messaging, video, and contact center primarily for SMBs and mid-market. Comparable business model and target customer profile to R2G with similar feature parity.

Broad incumbents

• Zoom: Broad communications platform with Zoom Phone UCaaS product, video, chat, and collaboration. Competes with Elevate UC in SMB/mid-market as a broader incumbent with deeper brand recognition and R&D resources.
• Cisco Webex: Established UC incumbent with Webex Calling, video, and collaboration suite. Broader portfolio competitor to R2G Elevate UC with deeper enterprise focus but SMB offerings.
• Mitel: Established UC and communications provider with cloud and hybrid offerings for SMB through enterprise. Competes broadly in the same UCaaS category as R2G with deeper international presence.
• Microsoft Teams Phone: Native Teams Phone System bundled with Microsoft 365, increasingly positioned as a UCaaS replacement. While R2G is a Microsoft CSP partner, Teams Phone competes directly with Elevate UC as part of a broader Microsoft portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/r2gcloud
• Facebookfacebook.com/r2gcloud
• LinkedInlinkedin.com/company/r2gcom
• Instagraminstagram.com/r2gcloud

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about R2G Services