iSend

What iSend does

iSend is a Brazilian cloud-based SaaS platform for multichannel digital communication and marketing, operated by IntellyOne Tecnologia & Serviços Ltda. and headquartered in Porto Alegre with regional offices in Curitiba, Brasília, and São Paulo. The product consolidates email marketing, WhatsApp, SMS, voice messaging, and digital magazine publishing into a single interface, with built-in segmentation, marketing-automation workflows (réguas de relacionamento), engagement monitoring, lead-capture forms, and social-media distribution. The platform is hosted on Microsoft Azure and AWS infrastructure in Brazil, exposes SOAP-based web services/APIs, and inherits cloud-provider certifications including ISO 27001/27017/27018/27701, ISO 20000-1, SOC 1/2/3, CSA STAR L1/L2, and PCI Level 1; the company also markets LGPD consent-management functionality and integrates with GRC partner Catech for compliance methodology. A 15-year operational track record with a stated zero security-incident record and the Top de Marketing ADVB/RS 2012 award underwrite its positioning in Brazil's tourism and cultural-institution verticals.

The product portfolio spans the iSend flagship, the iSend Express (entry-level) and iSend PRO (professional) tiers, plus adjacent modules: iSend Labs (beta-testing environment), iSend University (educational and consulting platform), iSend TV (video content channel), and the recently launched iSend Global trilingual version (Portuguese, English, Spanish) for international markets. The go-to-market blends direct sales, inside sales, and a certified partner program — anchored by Brasoftware (7-city national footprint) and regional resellers such as Talk & Tech — with coverage across 20 Brazilian states. Revenue derives from recurring SaaS subscriptions and one-time professional services through iSend University, with consulting packages priced at R$2,900–R$5,000. The customer mix ranges from SMBs (Biscoitos Dgustmais, Cachaça Bandarra, Barraca Amarela) to enterprise and institutional accounts (MASP, Fundação Iberê Camargo, MON, Coopatos, Strutturare); the company claims 1,000+ customers served via its University consulting track and 80% large-brand representation within its tourism portfolio.

Name

iSend

Legal name

IntellyOne Tecnologia & Serviços Ltda.

Website

https://isend.com.br

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

11–50 employees

Short description

iSend is a Brazilian cloud-based SaaS platform that provides multichannel digital communication and marketing tools (email, WhatsApp, SMS, voice, digital magazine) to SMBs, enterprises, and cultural institutions across Brazil, with a new international trilingual product.

Ownership category

akta.pro rank

Headquarters

HQ city

Porto Alegre

HQ country

Brazil

HQ region

Latin America

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Platform Subscription: Subscription-based access to the iSend multi-channel communication and marketing platform. Customers pay for platform access to use Email, WhatsApp, SMS, Voice, and Digital Magazine features.
2. Professional Services - Consulting: Strategic consulting services through iSend University providing digital marketing assessment, diagnosis, and action plans. Includes training sessions and ongoing content.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

iSend is a cloud-based SaaS platform that enables Brazilian businesses to create, distribute, and manage multichannel digital communications across Email Marketing, WhatsApp, SMS, Voice Messaging, and Digital Magazine from a single interface. The platform provides contact segmentation, automated relationship workflows, engagement analytics, LGPD-compliant consent management, and SOAP-based API integration, sold primarily on a subscription basis with complementary strategic consulting services delivered through iSend University.

Product overview

iSend is a comprehensive multichannel digital communication and marketing platform developed by Intelly. The core offering consists of iSend (the main platform), iSend Express, and iSend PRO tiers, complemented by supporting modules including iSend Labs (beta/pre-production testing environment), iSend University (educational content and consulting), and iSend TV (video content channel). The platform supports communication across email marketing, WhatsApp, SMS, voice messaging, and digital magazines with features for segmentation, automation, monitoring, and social media integration. iSend Global extends the platform for international markets with AI-powered multilingual capabilities.

Differentiator

Problem solved

Functional benefit

Brands

• iSend Express: Entry-level multichannel communication and digital marketing tool
• iSend PRO
• iSend University
• iSend Labs
• iSend TV

Products and services

• iSend
• iSend Global
• iSend University
• iSend Labs

Named customers9 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability5 records

Feature7 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• VENTIURcoreStrategic or Co-development Partner · 1 January 2026VENTIUR is a leading innovation consultancy hired to lead the Acceleration and Growth initiatives for the TecNova RS 3.0 program. This partnership supports iSend Global's international expansion strategy focused on AI-powered relationship marketing and rich messaging for international markets. VENTIUR brings expertise in innovation and growth acceleration.
• BrasoftwarecoreChannel Partner/ Reseller/ DistributorBrasoftware is a major channel partner distributing iSend products. They serve clients of all sizes and segments across Brazil with offices in multiple cities including São Paulo, Brasília, Belo Horizonte, Salvador, Rio de Janeiro, and Porto Alegre.
• CatechcoreImplementation/ SI/ Consulting PartnerCatech is a specialized LGPD consulting partner providing methodology and implementation support for LGPD compliance. iSend integrates Catech's 5-step methodology for data governance and compliance. Catech brings expertise in GRC, risk management, and regulatory compliance.
• Talk & TechminorChannel Partner/ Reseller/ DistributorTalk & Tech is a marketing and sales tools partner based in Rio Grande do Sul, offering iSend solutions to local businesses.
• Fundação Iberê CamargominorOthersCultural institution in Porto Alegre. iSend participates in cultural incentive programs supporting the foundation through technology donations and marketing support.
• MASP (Museu de Arte de São Paulo)minorOthersMajor São Paulo art museum and venue partner for A Arte do Marketing Digital event. iSend supports through cultural incentive programs.
• MON (Museu Oscar Niemeyer)minorOthersCuritiba's major museum and venue partner for cultural events. iSend participates in cultural incentive initiatives supporting the institution.
• Instituto Futebol de RuaminorOthersNon-profit organization in Curitiba using sports and culture as tools for social development. iSend provides technology support as part of social responsibility initiatives.

Scale indicators7 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Locaweb (King): Major Brazilian hosting and SaaS provider with email marketing and marketing automation offerings (including the King email-marketing brand). Provides bundled alternative to iSend for SMB customers in Brazil.
• HubSpot: Global inbound marketing, email, and CRM platform with growing presence in Brazil. Competes with iSend on email marketing, automation workflows, and segmentation, though it does not natively bundle WhatsApp/voice at the same level.
• Mailchimp: Global email marketing and automation platform owned by Intuit. Overlaps with iSend on email campaigns, segmentation, and automation but lacks iSend's WhatsApp/SMS/voice native integration depth.
• Twilio: Global CPaaS leader providing SMS, voice, and WhatsApp APIs. While not a direct SaaS competitor, Twilio powers similar capabilities and represents the API-layer alternative to iSend's packaged multichannel platform.

Direct peers

• Take Blip: Brazilian conversational AI and multichannel messaging platform focused on WhatsApp Business, SMS, and chatbots. Directly competes with iSend on WhatsApp-centric relationship marketing for enterprise customers.
• RD Station: Brazilian marketing automation and multichannel communication SaaS leader, also serving SMBs and enterprises with email, landing pages, and lead nurturing. RD Station is iSend's most direct domestic competitor with stronger brand recognition and capital backing.
• Resultados Digitais (now part of RD Station): Brazilian marketing automation platform acquired by Totvs/RD Station, offering email marketing, lead scoring, and landing pages. Direct domestic competitor in the SMB/enterprise Brazilian marketing automation space.
• Leadlovers: Brazilian email marketing automation and relationship marketing platform with funnel-building features. Targets the same SMB and digital-marketer base as iSend with a comparable feature set.
• Zenvia: Brazilian CPaaS / multichannel messaging platform offering SMS, WhatsApp, voice, and email APIs with marketing automation. Directly competes with iSend in WhatsApp/SMS/voice communications, especially with enterprise and mid-market customers.
• ActiveCampaign: Email marketing, automation, and CRM platform with strong SMB positioning. Competes on automation workflows and segmentation, though without iSend's WhatsApp Business integration and digital magazine capability.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/isendbr
• YouTubeyoutube.com/channel/UC2OwAwFARpUheiLWMeprpHQ
• Facebookfacebook.com/isend.br
• LinkedInlinkedin.com/company/isend
• Instagraminstagram.com/isend.br

Compliance10 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about iSend