Nexus Primary Health

What Nexus Primary Health does

Nexus Primary Health is a community health organization founded in 1984 and headquartered in regional Victoria, Australia, operating as a registered charity with the Australian Charities and Not-for-profits Commission. The organization delivers integrated primary healthcare through four physical clinic locations (Nexus GP Superclinic Wallan, Kinglake Ranges Health Centre, Nexus GP Clinic Broadford, and a Seymour satellite site) supplemented by home-visit and telehealth services across Mitchell, Murrindindi, and Strathbogie shires. With a workforce of more than 250 employees, Nexus offers 30+ service lines spanning general practice, allied health (physiotherapy, occupational therapy, speech pathology, podiatry, dietetics, diabetes education, exercise physiology), district nursing, mental health, NDIS-registered disability services, Commonwealth Home Support Programme aged care, alcohol and other drug counselling, social support groups, and specialized therapeutic programs such as the C.A.T.C.H. Program with equine-assisted therapy (HAY, Horse Powered Reading/Maths, Theraplay).

The underlying technology stack is built on standard Australian healthcare interoperability infrastructure rather than proprietary platforms: HotDoc provides online appointment booking and SMS reminders, My Health Record and NASH PKI certificates enable encrypted government health record exchange, Healthlink supports secure messaging between healthcare providers, and ePrescribing manages electronic prescriptions. There is no proprietary software development; instead, Nexus relies on third-party platforms integrated with its website and operational workflows.

The business model is a hybrid of government-funded program delivery and fee-for-service healthcare. Revenue is generated through Medicare bulk billing (at Kinglake and Broadford), mixed billing at Wallan GP Superclinic (private fees with Medicare rebates), NDIS-funded disability services, CHSP aged care via subcontract with Sunbury and Cobaw Community Health, home maintenance services funded through Community Interlink, and private-pay services for non-Medicare-rebateable offerings. End customers are individual community members rather than enterprise accounts, with high concentration in three primary segments: general community members seeking primary care, NDIS participants with funded plans, and older adults receiving aged care support. Strategic positioning is reinforced by AGPAL accreditation, ISO9001:2015 certification, NDIS registration, and an Innovate Reconciliation Action Plan endorsed by Reconciliation Australia.

As of January 2026, Nexus Primary Health has merged with Sunbury and Cobaw Community Health to form Omnia Community Health, a unified entity serving Hume, Macedon Ranges, Mitchell, Murrindindi, and Strathbogie local government areas under a single board and combined leadership structure.

Name

Nexus Primary Health

Legal name

Nexus Primary Health

Website

https://nexusprimaryhealth.org.au

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

251–500 employees

Short description

Nexus Primary Health is a regional Victorian community health organization operating four clinic locations, providing integrated primary healthcare, allied health, NDIS disability, and aged care services to 250+ employees across Mitchell, Murrindindi, and Strathbogie shires, now merged into Omnia Community Health.

Ownership category

akta.pro rank

Product category

Primary Community Healthcare Services

NAICS

Ambulatory Health Care Services (621), Home Health Care Services (621610), Offices of Other Health Practitioners (6213), Individual and Family Services (6241)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000), Services-Home Health Care Services (8082), Services-Social Services (8300)

akta.pro primary industry

Public/County Primary Care Clinics (HLAFAGAI)

akta.pro secondary industry

Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN)

Keywords

• Primary healthcare services
• Community health services
• Allied health services
• NDIS disability services
• Aged care services

Headquarters

HQ city

Wallan

HQ country

Australia

HQ region

Oceania

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Medicare Bulk Billing: Bulk billing for patients with valid Medicare or DVA cards for eligible services at Kinglake Ranges Health Centre and Broadford clinic
2. Mixed Billing (Wallan GP Superclinic): Fee-based consultations at Wallan GP Superclinic with Medicare rebates for eligible patients. Bulk billed for Pensioners, Healthcare Card holders, DVA Gold Card holders, and persons under 16 years with valid cards. Weekend appointments (Saturday/Sunday) are private fee for all patients.
3. NDIS Services: Registered NDIS provider delivering funded disability services including Allied Health, nursing, personal care, and community access services
4. Commonwealth Home Support Programme (CHSP): Government-funded aged care services through subcontract arrangement with Sunbury and Cobaw Community Health for Mitchell, Strathbogie, and Murrindindi local government areas
5. Home Maintenance Services: Home maintenance services for eligible residents in City of Greater Shepparton, funded through Community Interlink
6. Private Pay Services: Services for self-funded patients not covered by Medicare, NDIS, or other government programs, with fees discussed at time of booking

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

Nexus Primary Health is a non-profit community health organization operating four clinic locations in regional Victoria (Wallan, Kinglake, Broadford, Seymour), delivering integrated primary healthcare including GP services, allied health (physiotherapy, occupational therapy, podiatry, speech pathology, dietetics), district nursing, mental health services, NDIS-registered disability services, aged care and home support, and specialized programs such as equine-assisted therapy (C.A.T.C.H. Program with HAY). Services are delivered through bulk billing at Kinglake and Broadford clinics, mixed billing at Wallan GP Superclinic, NDIS-funded delivery, and Commonwealth Home Support Programme arrangements across Mitchell, Murrindindi, and Strathbogie shires.

Product overview

Nexus Primary Health is a community health service providing integrated primary healthcare across four locations in Victoria (Wallan GP Superclinic, Kinglake Ranges Health Centre, Broadford GP Clinic, and Seymour satellite site). The organization offers over 30 distinct services organized as a unified platform with multiple service lines: GP and medical services (bulk billed at Kinglake and Broadford, mixed billing at Wallan), allied health services (physiotherapy, occupational therapy, speech pathology, dietetics, podiatry, diabetes education, exercise physiology), mental health and counselling services, NDIS-registered disability services, aged care and home support (HACC-PYP, CHSP, Home Care Packages), and specialized therapeutic programs like the C.A.T.C.H. Program with equine-assisted therapy. Services are delivered through GP Superclinic as the hub, supported by satellite clinics and home-visit capabilities across Mitchell, Murrindindi, and Strathbogie shires.

Differentiator

Problem solved

Functional benefit

Brands

• Nexus GP Superclinic Wallan: An integrated primary healthcare facility offering a broad range of GP and medical services.
• Kinglake Ranges Health Centre
• Nexus GP Clinic Broadford
• C.A.T.C.H Program (Child & Adult, Therapy, Counselling and Healing)

Products and services

• Nexus GP Superclinic Wallan A fully integrated primary healthcare facility offering comprehensive GP services with extended hours, allied health services, and specialist procedures. Features treatment room bays plus a designated procedure room. Mixed billing applies.
• Kinglake Ranges Health Centre A fully accredited primary health facility providing a range of Primary Health Services, Groups, Events, and Bulk Billed GP services. Open Monday-Friday 8:30am-5:00pm.
• Broadford GP Clinic Primary health clinic providing all Primary Health services, groups, and events including GP services. Open 5 days a week 8:30am-5:00pm with online booking available for GP services. Bulk billed for Medicare/DVA card holders.
• NDIS Services NDIS Registered Service Provider offering over 15 different services including Adult Speech Pathology, Occupational Therapy, Physiotherapy, Podiatry, Exercise Physiology, Dietetics, Psychology, District Nursing, Children's services, delivered meals, personal care, domestic assistance, community access, and home maintenance.
• Allied Health Services Comprehensive allied health services including Physiotherapy (Adult), Occupational Therapy (Adult and Children), Podiatry, Speech Pathology (Adult and Children), Nutrition and Dietetics (Adult and Children), Diabetes Education, Exercise Physiology, and Foot Wound Clinic.
• Mental Health Services Mental health support including counselling services with Mental Health Nurses, Mental Health Social Workers, and Mental Health Occupational Therapists. Part of the C.A.T.C.H. Program for trauma-informed therapy.
• District Nursing District nursing service providing in-home care including wound management. Staff are trained and qualified in wound care and continue to provide services during pandemic conditions.
• Alcohol and Other Drugs (AOD) Services Free AOD service with qualified counsellors offering counselling and recovery services, youth AOD worker for ages 12-25, clean needle and syringe program, and non-residential withdrawal/detox program.
• Home and Community Care Home support services including Home and Community Care Program for Younger People (HACC-PYP), Commonwealth Home Support Programme (CHSP), and Home Care Packages. Services include domestic assistance, personal care, home maintenance, delivered meals, and social support.
• Social Support Groups Social support activities for older people and those needing community connection. Programs include Mix and Mingle and Short and Sweet groups held monthly.
• Diversity and Inclusion Services

Quantifiable outcome

• Over 250 employees providing services
• +2 more outcomes

Named customers4 records

Segments7 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature3 records

Partnerships

15 partnerships are on record, tiered core and minor.

• Sunbury and Cobaw Community Health (SCCH)coreStrategic or Co-development Partner · 30 January 2025Nexus Primary Health and Sunbury and Cobaw Community Health merged to form Omnia Community Health effective 1 January 2026. The merger creates a more resilient community health service for Hume, Macedon Ranges, Mitchell, Murrindindi, and Strathbogie local government areas. Governance integration began 13 January 2025 with shared board structure.
• Community InterlinkminorChannel Partner/ Reseller/ Distributor · 1 January 2025Local Area Coordinator for NDIS services. Contact 1300 203 203 for funding enquiries for home maintenance services in City of Greater Shepparton.
• Northern HealthcoreStrategic or Co-development Partner · 27 November 2023MOU signed to partner together and strengthen commitment to addressing health and wellbeing challenges in Mitchell Shire. Collaboration emphasizes dedication to providing health services that resonate with diverse needs of local community, particularly northern catchment of Melbourne and southern Mitchell Shire. Northern Health serves Mitchell Shire expected to triple in population with additional 181,000 people in next 20 years.
• Taungurung Land & Waters CouncilcoreStrategic or Co-development PartnerCollaborative partnership with Taungurung Land & Waters Council as part of Innovate Reconciliation Action Plan, contributing to cultural shift in making inclusive and equitable future for Aboriginal and Torres Strait Islander peoples.
• Wurundjeri Woi Wurrung Cultural Heritage Aboriginal CorporationcoreStrategic or Co-development PartnerPartnership with Wurundjeri Woi Wurrung Cultural Heritage Aboriginal Corporation as part of Reconciliation Action Plan, working collaboratively on cultural competency and inclusive services.
• 13 SICK (National Home Doctor Service)minorChannel Partner/ Reseller/ DistributorAfter hours medical care provider contacted by patients for care outside Nexus clinic hours. Available for Wallan GP Superclinic patients requiring after hours care.
• Auslan ConnectionsminorChannel Partner/ Reseller/ DistributorSign language interpreting services for deaf or hard of hearing patients. Booking via website or 1300 010 877. Patients receive Department of Health booking code for ongoing use.
• HotDoccoreTechnology or IntegrationOnline appointment booking platform integrated with Nexus website for GP services at Wallan, Kinglake, and Broadford clinics. Enables patients to book appointments online 24/7.
• Goranwarrabul HouseminorStrategic or Co-development PartnerPartner in Reconciliation Action Plan initiatives, working together for inclusive future for Aboriginal and Torres Strait Islander peoples.
• Mitchell Shire CouncilminorStrategic or Co-development PartnerLocal government partner in Reconciliation Action Plan and community health initiatives including NAIDOC Week celebrations and IDAHOBIT events.
• Murrindindi Shire CouncilminorStrategic or Co-development PartnerLocal government partner in Reconciliation Action Plan and International Day of People with Disability forum collaboration.
• Greater Shepparton City CouncilminorStrategic or Co-development PartnerPartnership for International Day of People with Disability online forum and community health initiatives.
• Valley SportminorStrategic or Co-development PartnerPartnership for International Day of People with Disability online forum focused on health and wellbeing.
• People and Parks FoundationminorGTM or Marketing PartnerPartnership with #NaturePact campaign encouraging people to experience and connect with nature every day during September. Focus on mood, energy and wellbeing through outdoor activities.
• Alliance of Rural and Regional Community HealthminorStrategic or Co-development PartnerNexus participates in this alliance of community health services across Victoria for shared learning, advocacy, and collaboration on community health issues.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• cohealth: Large Victorian community health organization delivering integrated primary care, allied health, mental health, and harm reduction services across metropolitan Melbourne; comparable in mission, funding model, and service breadth to Nexus.
• IPC Health: Victorian community health service (formerly Innerpace) providing GP, allied health, dental, NDIS, and refugee health services across Melbourne's western growth corridors; highly comparable integrated service model.
• Ballarat Community Health: Regional Victorian community health centre offering GP, allied health, dental, NDIS, and community programs; comparable in scale, regional rural/metro interface, and multi-service model.
• Sunbury and Cobaw Community Health (now Omnia Community Health): Direct peer and recent merger partner of Nexus Primary Health; both are Victorian not-for-profit community health services offering integrated primary care, NDIS, and aged care across overlapping regional catchments, and together now form Omnia Community Health.
• Latrobe Community Health Service: Regional Victorian community health service with GP clinics, allied health, NDIS, and aged care across the Latrobe Valley; comparable in scale, regional footprint, and integrated service delivery.
• Bendigo Community Health Services: Regional Victorian community health service delivering integrated primary care, allied health, NDIS, and community wellbeing programs; directly comparable to Nexus in regional community health positioning.
• Each (Eastern Health) / EACH: Not-for-profit community health provider across eastern Melbourne and regional Victoria offering GP, allied health, mental health, NDIS, and aged care—directly comparable in service mix and target populations to Nexus.
• Gateway Health: Community health service operating across north-east Victoria and southern NSW, providing primary care, NDIS, aged care, and mental health services in regional/rural settings comparable to Nexus's Mitchell Shire catchment.

Others

• Murray PHN: Primary Health Network covering much of Nexus's regional catchment (Mitchell, Murrindindi, Strathbogie); a commissioning body and ecosystem partner rather than a direct competitor.
• North Western Melbourne Primary Health Network (NWMPHN): Primary Health Network commissioning services across northern and western Melbourne including parts of Nexus's catchment; a funder/commissioner rather than direct provider but central to Nexus's operating environment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/nexus_primary
• Facebookfacebook.com/NexusPrimaryHealth

Compliance10 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Nexus Primary Health