SR Health

What SR Health does

Solutionreach, Inc. (branded SR Health) is a private, US-based healthcare SaaS company founded in 2000 and headquartered in Lehi, Utah, that built and claims to have created the patient retention and engagement category. The company operates an all-in-one patient engagement platform comprising 19 integrated modules — including appointment reminders, two-way texting, online scheduling, digital intake, patient check-in, recall, telehealth/video calls, payment technology, insurance eligibility, secure documents, batch messaging, patient surveys, reputation management, mobile app, location management, referral programs, patient education outreach, and a Data Hub analytics layer — delivered as a unified cloud-based SaaS stack with HIPAA and CCPA compliance. The platform is deeply embedded in clinical workflows via integrations with 400+ Practice Management and Electronic Health Record systems, and the company reports serving 50,000+ practices and reaching approximately 1 in 4 Americans.

Name

SR Health

Legal name

Solutionreach, Inc.

Website

https://srhealth.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

Solutionreach is a private US healthcare SaaS company providing an all-in-one patient engagement platform for 50,000+ dental, vision, and medical practices and enterprise groups via 19 integrated modules and 400+ PM/EHR integrations.

Ownership category

akta.pro rank

Product category

Healthcare Patient Engagement Software

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Adherence, Reminders & Engagement Automation (Medication/Follow-up) (HLACAEAJ)

akta.pro secondary industries

Care Navigation, Referral & Digital Front Door Platforms (HLALABAH), Patient Intake, Digital Registration & eForms (HLACAEAF)

Keywords

• Patient engagement software
• Healthcare communications platform
• Appointment reminder system
• Medical practice automation
• Healthcare revenue cycle messaging

Headquarters

HQ city

Lehi

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Subscription SaaS: Subscription-based pricing model for access to the patient engagement platform, likely tiered by practice size, features, and number of locations. The company offers different solutions for practices vs. enterprise groups (DSOs, Vision Groups, Hospitals), suggesting tiered enterprise agreements.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

SR Health (operating as Solutionreach, Inc.) sells an all-in-one, cloud-based patient engagement SaaS platform that automates patient communications across the full care lifecycle for dental, vision, and medical practices as well as enterprise healthcare groups such as DSOs, vision groups, and hospitals. The platform combines automated appointment reminders, two-way texting, recall campaigns, online scheduling, digital intake and check-in, telehealth video visits, payment technology, insurance eligibility checks, secure document sharing, patient surveys, reputation management, batch messaging, referrals, a patient mobile app, and analytics through a unified architecture. It integrates with 400+ Practice Management and EHR systems and is delivered as a HIPAA-compliant subscription to US healthcare practices.

Product overview

Solutionreach is an all-in-one patient engagement SaaS platform built on a unified architecture combining 19 integrated modules. The platform provides smart automation for patient communications across the entire care lifecycle — from automated recalls, appointment reminders, and two-way texting through online scheduling, digital intake, patient check-in, and telehealth video calls. Revenue cycle management features include payment technology, insurance eligibility verification, and secure document handling. The platform also encompasses patient surveys, reputation management, referral tracking, batch messaging, and a Data Hub for analytics. The system integrates with 400+ PM/EHR systems and is designed for dental, eye care, medical practices, DSOs, vision groups, and hospitals/medical groups.

Differentiator

Problem solved

Functional benefit

Products and services

• Solutionreach Patient Engagement Platform All-in-one, cloud-based, HIPAA-compliant patient engagement SaaS platform for US dental, vision, and medical practices and enterprise healthcare groups (DSOs, vision groups, hospitals/medical groups). The platform unifies 19 integrated modules covering automated appointment reminders, two-way texting, patient recall, online scheduling, digital intake, patient check-in, telehealth video calls, payment technology, insurance eligibility verification, secure document sharing, patient surveys, reputation management, batch messaging, patient referral programs, a patient-facing mobile app, a cloud-based practice phone system, location management for multi-site groups, and a Data Hub for analytics. It is delivered as a subscription that integrates with 400+ Practice Management and EHR systems and is sold via inside sales to practices and direct enterprise sales to multi-location groups.
• Patient Engagement Solutions for Practices (Dental, Eye Care, Medical) Tailored version of the Solutionreach Patient Engagement Platform sold to individual and small-group dental, optometry/eye care, and medical practices. It emphasizes reducing no-shows, automating recall, two-way texting, online scheduling, digital intake, payment reminders, surveys, and reputation management on top of the customer's existing Practice Management/EHR system. Sold as a subscription via inside sales, with implementation typically completed in under one week.
• Patient Engagement Solutions for Enterprise Healthcare Groups (DSOs, Vision Groups, Hospitals/Medical Groups) Enterprise-grade deployment of the Solutionreach Patient Engagement Platform for multi-location healthcare groups such as Dental Service Organizations, multi-site Vision Groups, and Hospitals/Medical Groups. It adds Location Management, standardized templates, enterprise-level Data Hub reporting, and enterprise commercial terms on top of the core patient engagement modules. Sold via direct enterprise field sales under multi-location agreements.

Quantifiable outcome

• 2x appointments and patient leads
• +3 more outcomes

Named customers1 record

Segments6 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature19 records

Partnerships

One partnership is on record.

• 400+ PM/EHR Systems Integration PartnerscoreTechnology or IntegrationSolutionreach has established integrations with 400+ Practice Management and Electronic Health Record systems, enabling seamless implementation and data flow for healthcare practices. This extensive integration ecosystem is a core part of the platform's value proposition, allowing practices to adopt the solution without replacing existing systems.

Scale indicators7 records

Recent moves5 records

Expansion highlights5 records

Emerging players

• Birdeye: Birdeye is a customer experience and reputation management platform with growing healthcare practice presence, including reviews, surveys, messaging, and listings. Overlaps with Solutionreach's reputation management, surveys, and two-way texting modules.
• Mend: Mend offers telehealth, patient engagement, and digital intake with strong behavioral health and specialty practice positioning. Comparable on telehealth, intake, and reminder features though smaller scale than Solutionreach.
• Klara: Klara is a patient communication and engagement platform focused on two-way messaging, reminders, and intake for medical practices and specialty groups. Direct feature overlap with Solutionreach's core communication suite.

Direct peers

• Demandforce (by Internet Brands): Demandforce provides patient communication, reputation management, and marketing automation for healthcare practices. Closely comparable to Solutionreach's reminder, recall, reputation, and survey features for SMB healthcare customers.
• Luma Health: Luma Health offers a patient engagement platform with reminders, self-scheduling, intake, telehealth, and AI-driven outreach for ambulatory and specialty practices. Direct competitor in patient communication automation with comparable EHR integration depth.
• Weave Communications: Weave is a direct patient communication and engagement platform for SMB dental, vision, and medical practices. Highly comparable product overlap (reminders, two-way texting, payments, reputation) and identical target customer segments, including practice-level and enterprise DSO/vision group buyers.
• PatientPop (by Tebra): PatientPop (now part of Tebra) provides practice growth, patient communication, scheduling, and reputation management for independent medical practices. Overlaps with Solutionreach's practice-facing patient engagement stack.
• Relatient: Relatient is a patient engagement SaaS platform with appointment reminders, self-scheduling, digital intake, and broadcast messaging, serving medical practices and health systems. Comparable feature set and customer base overlap.
• NexHealth: NexHealth is a patient experience platform for healthcare practices offering online scheduling, digital intake, reminders, payments, and EHR integrations. Targets the same dental/medical SMB and DSO segments with a similar integration-first value proposition.

Broad incumbents

• Dentrix (Henry Schein One): Dentrix is the dominant dental practice management system and increasingly bundles patient communication, reminders, and recall natively. Represents the EHR/PM-native competitive threat that Solutionreach integrates against and increasingly competes with.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/FollowSRHealth
• Facebookfacebook.com/FollowSRHealth

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SR Health