HelloGP Australia
HelloGP Australia is a privately held, direct-to-consumer telehealth platform offering video and phone GP consultations, eScripts, medical certificates, and referrals to individual Australian patients, 365 days a year, 6am–10pm.
- Company typePrivate
- Founded2005
- HeadquartersAdelaide, Australia
- Headcount51–100
- GTM typeB2C
- OfferingServices
What HelloGP Australia does
HelloGP Australia (legal entity: HelloGP Pty Ltd, A.C.N. 670 848 549) is a privately held, direct-to-consumer telehealth platform connecting patients in Australia with AHPRA-registered doctors via video and telephone consultations. The company operates 365 days a year with clinicians available from 6am to 10pm, and provides a self-serve booking flow accessible 24/7 through its website and mobile apps. Service is restricted to patients physically located in Australia; overseas users are excluded.
The product portfolio spans general doctor appointments, online prescriptions (eScripts delivered via SMS/email), digital medical certificates, specialist referrals, pathology referrals, radiology referrals, and condition-specific consultations for weight management, alternative therapies, sexual health, and men's health. A standalone Medical Certificate Verification Portal enables employers and third parties to confirm the authenticity of issued certificates. The underlying technology is described as a standard telehealth video and telephone platform with integrated digital delivery of clinical documents — no proprietary AI, API, or SDK capabilities are disclosed.
HelloGP is a fully self-pay (privately billed) telehealth service, with no Medicare rebates applicable. Pricing is per-consultation and tiered: standard general consultations at $44, standard specialized services at $79, priority general consultations at $99, and priority specialized services at $119, with a 2.4% card surcharge. The company is headquartered in Adelaide, South Australia, employs 51–100 staff, and serves individual Australian consumers across all states and territories. No funding rounds, acquisitions, parent company, or institutional investors are disclosed in the source data.
HelloGP Australia firmographics
Firmographics- Name
- HelloGP Australia
- Legal name
- HelloGP Pty Ltd
- Website
- https://hellogp.com.au
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- HelloGP Australia is a privately held, direct-to-consumer telehealth platform offering video and phone GP consultations, eScripts, medical certificates, and referrals to individual Australian patients, 365 days a year, 6am–10pm.
- Ownership category
- akta.pro rank
HelloGP Australia industry classification
Industry- Product category
- Telehealth Healthcare Services
- NAICS
- Offices of Physicians (except Mental Health Specialists) (621111)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)
- akta.pro primary industry
- Prescription-Based Digital Clinics (Condition-Specific Rx Programs) (HLALAAAD)
Keywords
Where HelloGP Australia is headquartered
LocationHeadquarters
- HQ city
- Adelaide
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
HelloGP Australia business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Others
Revenue model
- Telehealth Consultations: Patients pay per consultation at time of booking. Two tiers available: Standard consultations for general medical issues, and Priority consultations for faster access. Additional pricing for specialized services including alternative therapies, weight management, and sexual health consultations. Payment processed via credit/debit card at booking confirmation.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Standard consultation for general medical issues |
| Unit Pricing | Pay-as-you-go | Standard consultation for specialized services |
| Unit Pricing | Pay-as-you-go | Priority consultation for faster access |
| Unit Pricing | Pay-as-you-go | Priority consultation for specialized services |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
HelloGP Australia product offering
Product offeringCore offering
HelloGP Australia is a telehealth platform that delivers online GP consultations to individuals located anywhere in Australia via video or telephone, 365 days a year from 6am to 10pm. Patients self-book online and connect with AHPRA-registered Australian doctors who provide medical advice, diagnoses, treatment plans, electronic prescriptions (eScripts), digital medical certificates, and referrals to specialists, pathology, and radiology services. The service is privately billed with no Medicare requirement, charging per-consultation at standard or priority tiers.
Product overview
HelloGP Australia is a telehealth platform offering a unified suite of healthcare services delivered entirely online. The core offering centers on telehealth doctor consultations available 365 days a year via video or phone. The service portfolio includes Doctor Appointments (general consultations), Online Prescriptions (eScripts via SMS/email), Medical Certificates (digital certificates for work/school), Specialist Referrals, Pathology Referrals, Radiology Referrals (X-ray, MRI, CT, ultrasound), Weight Management, Alternative Therapies, Sexual Health, and Men's Health services. Patients access care by booking appointments online, completing intake forms, and connecting with AHPRA-registered Australian doctors for consultations. Documents (prescriptions, certificates, referrals) are delivered digitally post-consultation. The company operates as a privately billed telehealth-only service with pricing tiers for standard and priority consultations.
Differentiator
Problem solved
Functional benefit
Products and services
- Doctor Appointments Telehealth consultations with AHPRA-registered Australian doctors available 365 days a year via video or phone, providing medical advice, diagnoses, and treatment plans for general health concerns.
- Online Prescriptions Electronic prescriptions (eScripts) issued after telehealth consultations and delivered via SMS or email, redeemable at any pharmacy in Australia.
- Medical Certificates Digital medical certificates issued after clinical assessment for work, school, university, or carer leave purposes, delivered electronically after telehealth consultations.
- Specialist Referrals Referral letters to specialists (including ADHD assessments and psychiatrist referrals) issued digitally after telehealth consultation when clinically appropriate.
- Pathology Referrals Online referrals for blood tests and pathology services, downloadable after telehealth consultations.
- Radiology Referrals Referrals for imaging services including X-rays, MRIs, CT scans, and ultrasounds issued via telehealth consultations.
- Weight Management Telehealth consultations focused on weight loss strategies, obesity management, and healthy weight guidance delivered by GPs through the telehealth platform.
- Alternative Therapies Telehealth consultations for alternative and complementary therapy options delivered through the platform.
- Sexual Health Telehealth consultations for sexual health concerns including STI testing, sexual health check-ups, and related treatments.
- Men's Health Specialized telehealth consultations addressing men's health issues including erectile dysfunction, premature ejaculation, and other male-specific conditions.
Quantifiable outcome
- Average customer rating of 4.4 stars
- +1 more outcomes
Companies that use HelloGP Australia
Customer profileNamed customers2 records
Segments3 records
Ideal customer profiles3 records
HelloGP Australia technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
HelloGP Australia partnerships and signals
Strategic signalScale indicators3 records
Recent moves6 records
Expansion highlights5 records
HelloGP Australia competitors and assessment
Company assessmentDirect peers
- InstantScripts: Australian online telehealth platform offering eScripts, medical certificates, and GP consultations directly to consumers. Most direct head-to-head competitor to HelloGP across prescription, certificate, and general consult services.
- Doctors on Demand: Australian telehealth provider delivering bulk-billed and private GP consultations online. Directly comparable to HelloGP in service scope (consults, prescriptions, referrals) but operates on a different billing model.
- Pilot: Australian telehealth startup focused on men's health and prescription-based treatments. Comparable to HelloGP in target demographic, condition-specific model, and DTC telehealth delivery.
- Eucalyptus: Australian digital health platform offering condition-specific telehealth clinics (weight management, men's health, fertility, skincare). Competes with HelloGP across the higher-value specialized service verticals that HelloGP also monetizes.
- Mosh: Australian men's-health-focused telehealth platform offering treatments for ED, hair loss, and weight management. Directly competes with HelloGP's men's health and weight management service lines.
- Medmate: Australian telehealth platform focused on prescription delivery and online GP consultations. Direct competitor on the eScript and pharmacy-attach side of HelloGP's offering.
- Qoctor: Australian online doctor service offering telehealth consultations, eScripts, and medical certificates. Long-standing direct competitor to HelloGP across the same core service set.
- Rosemary Health: Australian telehealth platform providing online consultations, prescriptions, and referrals with a focus on women's and general health. Direct DTC competitor serving overlapping Australian patient segments as HelloGP.
- Updoc: Australian online telehealth platform offering script renewals, medical certificates, and GP consults via an app-based model. Direct DTC competitor targeting the same Australian patient segments as HelloGP.
Broad incumbents
- Babylon Health (now eMed): Global telehealth platform offering AI-assisted symptom checking and virtual GP consultations. Comparable technology category and DTC telehealth model to HelloGP, but operates at much greater scale and across multiple geographies.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights7 records
Customer concentration
HelloGP Australia social profiles
Digital presenceHelloGP Australia financial estimates
Financial estimateRevenue estimate
Valuation estimate
HelloGP Australia leadership team
Management profileNumber of profiles
Profiles1 record
HelloGP Australia funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
HelloGP Australia M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about HelloGP Australia
What does HelloGP Australia do?
HelloGP Australia is a telehealth platform that delivers online GP consultations to individuals located anywhere in Australia via video or telephone, 365 days a year from 6am to 10pm. Patients self-book online and connect with AHPRA-registered Australian doctors who provide medical advice, diagnoses, treatment plans, electronic prescriptions (eScripts), digital medical certificates, and referrals to specialists, pathology, and radiology services. The service is privately billed with no Medicare requirement, charging per-consultation at standard or priority tiers.
Is HelloGP Australia a public or private company?
HelloGP Australia is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was HelloGP Australia founded?
HelloGP Australia was founded in 2005. It employs 51 to 100 people.
Where is HelloGP Australia based?
HelloGP Australia is headquartered in Adelaide, Australia, in the Oceania region.
How does HelloGP Australia make money?
One revenue line is on record: telehealth Consultations.
Who are HelloGP Australia's main competitors?
Direct peers on record are InstantScripts, Doctors on Demand, Pilot, Eucalyptus, Mosh, Medmate, Qoctor, Rosemary Health and Updoc. Babylon Health (now eMed) is listed as a broad incumbent.
Does HelloGP Australia have an API?
No public API is recorded for HelloGP Australia.
What industry is HelloGP Australia in?
HelloGP Australia's product category is Telehealth Healthcare Services. Its primary akta.pro industry code is HLALAAAD, Prescription-Based Digital Clinics (Condition-Specific Rx Programs). Its NAICS code is 621111 and its SIC code is 8011.