What Cisco Spaces does

Cisco Spaces is a cloud-based smart spaces platform operated as a product line within Cisco Systems, Inc. (NASDAQ: CSCO). The platform transforms existing Cisco network infrastructure — Catalyst switches and wireless access points, Meraki cameras and wireless, and Webex collaboration devices — into location sensors, enabling enterprises to digitize physical buildings without deploying additional dedicated hardware. Through Wi-Fi, BLE, and UWB signal processing, plus camera-based video analytics, the platform delivers indoor location services with up to sub-2-meter BLE accuracy, 3D digital mapping, occupancy and density monitoring, asset tracking, contact tracing, indoor navigation, and contextual customer engagement.

The product portfolio is structured as a platform-plus-modules architecture: a core cloud engine ingesting location metadata and exposing a Meta API (Firehose API) for high-volume data streaming; approximately 15 native applications (Right Now, Location Analytics, Impact Analysis, Behavior Metrics, Captive Portals, Engagements, Detect & Locate, Camera Metrics, OpenRoaming, Proximity Reporting, Space Manager, IoT Explorer, Environment Analytics, Space Experience, Instant Captive Portals); nine outcome categories (Occupancy Monitoring, Asset Tracking, Contact Tracing, Customer Engagements, Seamless Wi-Fi Onboarding, Indoor Location Services, Density Monitoring, Smart Desking, Indoor Navigation); and four vertical solution areas (Smart Workspaces, Smart Healthcare, Smart Venues, Smart Operations). Distribution combines Cisco's enterprise sales force with a multi-tier partner ecosystem that includes 50+ App Center integrations and a multi-vendor IoT Device Marketplace.

Cisco Spaces reported 8,000+ enterprise customers, 480,000+ deployed locations, 5M+ connected access points, 193,000 IoT devices, and 15B+ square feet of digitized enterprise space globally. Revenue is generated through tiered subscription licenses (SEE, ACT, and Smart Operations), with DNA Advantage license holders receiving access; supplementary revenue comes from IoT device sales (e.g., $7.99 Nano Tags, $10 M1 Beacons) and partner app revenue share via the App Center. The platform is sold globally through Cisco's direct enterprise sales, channel resellers, and digital marketplace. Named customers include Ahold Delhaize (retail), NHS Foundation Trust (healthcare), San Jose State University (education), Asklepios Hospital Systems (healthcare), and an unnamed financial services firm (75,000 employees). The product is a wholly-owned line of Cisco Systems with no independent funding, M&A history, or executive disclosures.

Name

Cisco Spaces

Legal name

Cisco Spaces (a product offering by Cisco Systems, Inc.)

Website

https://spaces.cisco.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Cisco Spaces is Cisco Systems' cloud-based smart spaces platform that converts existing Cisco network infrastructure into location sensors, serving 8,000+ enterprise customers across healthcare, retail, workspaces, and venues with indoor location services, occupancy monitoring, and asset tracking.

Ownership category

akta.pro rank

Product category

Indoor Location Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210), Security Systems Services (except Locksmiths) (561621)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Occupancy, Space Utilization & Workplace Experience (HSAPAPAG)

akta.pro secondary industry

Indoor Mapping & Wayfinding Platforms (BPAMANAG)

Keywords

• Indoor location services
• Smart building platform
• Space utilization analytics
• Enterprise asset tracking
• Workplace IoT platform

Headquarters

HQ city

Milpitas

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Platform Subscriptions: Subscription-based licensing model with tiered license packages (SEE, ACT, Smart Operations) that provide access to the Cisco Spaces cloud platform and native applications. DNA Advantage license holders have access to Cisco Spaces.
2. IoT Device Sales: Sale of IoT devices including beacons, tags, and sensors through the Cisco Spaces Device Marketplace. Devices range from disposable Nano Tags ($7.99) to specialized medical beacons.
3. Partner App Revenue Share: Revenue generated through the App Center ecosystem where partner applications are integrated and activated on the platform.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels8 records

Core offering

Cisco Spaces is a cloud-based smart spaces platform that converts an organization's existing Cisco network infrastructure (Catalyst switches and access points, Meraki wireless and cameras, Webex devices) into location sensors. The platform ingests Wi-Fi, BLE, UWB, and computer-vision signals and delivers native applications for occupancy monitoring, indoor navigation, asset tracking, density alerts, customer engagement, and space utilization, complemented by a partner app marketplace and an IoT device marketplace.

Product overview

Cisco Spaces is a cloud-based smart spaces platform that transforms existing Cisco network infrastructure (Catalyst switches and wireless access points, Meraki cameras and wireless, Webex devices) into location sensors, enabling enterprises to digitize their physical buildings without additional hardware. The platform operates as a platform-plus-modules architecture built around a core cloud engine that ingests location signals from Wi-Fi, BLE, UWB, and video analytics. The product portfolio consists of: (1) the Cisco Spaces Platform core providing location data ingestion, 3D digital maps, Meta Firehose API, and a unified dashboard; (2) native applications including Right Now (real-time occupancy), Location Analytics, Behavior Metrics, Impact Analysis, Engagements, Captive Portals, OpenRoaming, Location Personas, Proximity Reporting (contact tracing), Detect & Locate (asset/device tracking), Camera Metrics, Environment Analytics, Space Manager, Space Experience, and IoT Explorer; (3) outcome categories that bundle capabilities for specific goals including Occupancy Monitoring, Asset Tracking, Contact Tracing, Customer Engagements, Seamless Wi-Fi Onboarding, Indoor Location Services, Density Monitoring, Smart Desking, and Indoor Navigation; (4) platform features including Spaces Connector (network integration), Digital Maps (map engine), App Center (partner app activation), IoT Device Marketplace (BLE/hardware catalog), Data Export (REST API to SFTP/cloud), and Spaces SDK (mobile integration); (5) vertical solution areas Smart Workspaces, Smart Healthcare, Smart Venues, and Smart Operations; and (6) design tools Smart Spaces Studio and AI Map Generator. The platform is backed by an ecosystem of 50+ partner applications covering analytics, wayfinding, healthcare RTLS, workplace management, and IoT sensors.

Differentiator

Problem solved

Functional benefit

Products and services

• Cisco Spaces Platform The foundational cloud platform that ingests location data from Cisco Catalyst, Meraki, and Webex infrastructure, provides 3D digital maps, indoor location services (Wi-Fi, BLE, UWB), the Meta Firehose API, and a unified dashboard for managing native and partner applications.
• Smart Spaces Studio A free self-service design tool that recommends Cisco hardware, density, and access point placement for organizations designing outcome-ready smart space networks.
• AI Map Generator An AI-powered online tool that transforms 2D floor plan images into 3D digital maps for indoor navigation and wayfinding within Cisco Spaces.
• Right Now Native Spaces app providing real-time count of people within a physical space, comparing current occupancy against historical averages, with configurable density threshold alerts.
• Location Analytics Native Spaces app for creating custom reports on visitor count and visit patterns filtered by location, date range, and SSIDs.
• Impact Analysis Interactive tool that measures the impact of events, promotions, or unplanned occurrences on the behavior of people within physical spaces using before/after data comparison.
• Behavior Metrics Native Spaces app delivering vertical-specific insights into behavior of people within physical spaces, including time spent, visit frequency, and entry/exit patterns, with benchmarking.
• Captive Portals Native Spaces app enabling flexible, context-aware captive portal experiences for guests, including customer data capture, digital branding, promotions, and enterprise service promotion.
• Proximity Reporting Native Spaces app showing the history of where a person was within the network and proximity with other devices during the same time period, used for contact tracing.
• Location Personas Native Spaces app that profiles and segments visitors based on their at-location behavioral attributes such as visit frequency, dwell time, and time of day, enabling personalized engagement.
• Engagements Native Spaces app that triggers contextual, personalized, multi-channel notifications (SMS, email, push, Webex Teams, API) based on behavioral patterns of people within business locations.
• Detect & Locate Native Spaces app that tracks and locates devices on the network in real-time on a digital map, detects rogue access points, monitors client density, and supports BLE sensor-based asset tracking.
• OpenRoaming Native Spaces app enabling zero-touch, seamless, secure Wi-Fi onboarding through the Wi-Fi Alliance OpenRoaming federation.
• Camera Metrics Native Spaces app that uses Meraki Smart Cameras with built-in AI video analytics to count people entering and exiting spaces, providing occupancy trends and peak hour analysis.
• Space Utilization Native Spaces app for real estate and facilities teams that combines Webex device telemetry, IoT sensor data, and calendar information for room occupancy metrics and space optimization.
• Environment Analytics Native Spaces app that analyzes building health and comfort metrics using indoor environmental sensors connected through the network, including temperature, humidity, and air quality monitoring.
• Space Experience Signage management app that configures Webex devices and other digital signages to display 3D digital maps, enabling indoor wayfinding on in-building screens.
• Space Manager Native Spaces app for visualizing, configuring, and managing IoT devices and workspaces, providing a unified interface for device monitoring, beacon management, and space configuration.
• IoT Explorer Native Spaces app for monitoring assets, indoor environments, and occupancy through connected IoT devices, providing end-to-end visibility into device status, telemetry, and location.
• Instant Captive Portals Native Spaces app providing readymade captive portal templates that can be deployed instantly with company branding for rapid Wi-Fi onboarding and customer data capture.
• IoT Device Marketplace An integrated multi-vendor marketplace of IoT devices including BLE beacons, asset tags, environmental sensors, and cameras available for purchase and integration with Cisco Spaces.
• Outcome Store The unified commerce and discovery platform for Cisco Spaces encompassing native apps, partner applications, IoT devices, and outcome packages organized by industry and job function.

Quantifiable outcome

• Reduced meeting room search time from 30 minutes to 2 minutes across 75,000 employees
• +3 more outcomes

Named customers5 records

Segments12 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration61 records

AI capability10 records

Feature7 records

Partnerships

Four partnerships are on record, tiered notable and core.

• San Jose State UniversitynotableStrategic or Co-development Partner · 16 July 2020San Jose State University partnered with Cisco DNA Spaces to deploy density monitoring and contact tracing solutions for safe campus return during COVID-19. The university utilized their existing Cisco wireless infrastructure to measure user density in near real-time.
• Kontakt.iocoreTechnology or IntegrationKontakt.io is a key technology partner providing BLE beacons and IoT devices for Cisco Spaces. Their devices are sold through the Cisco Spaces Device Marketplace. Kontakt.io enables healthcare asset tracking, indoor wayfinding, and proximity notifications. They serve over 2,000 customers across healthcare, manufacturing, logistics, and other verticals.
• STANLEY HealthcarecoreTechnology or IntegrationSTANLEY Healthcare offers enterprise-wide visibility into location and status of assets and people in healthcare environments through integration with Cisco Spaces. Enables RTLS applications including asset management, environmental monitoring, infant protection, and staff safety.
• AT&TnotableGTM or Marketing PartnerAT&T Auto-Attach enables seamless connectivity of AT&T devices onto wireless networks, providing Wi-Fi calling and texting capabilities through Cisco Spaces OpenRoaming integration.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Inpixon: Inpixon is a pure-play indoor positioning and intelligence platform offering RTLS, wayfinding, and analytics via its own sensor stack (not networking-anchored). Competes with Cisco Spaces in the same enterprise indoor intelligence category, often against Cisco's partner ecosystem.
• Aruba Networks (HPE): Aruba, an HPE company, provides enterprise Wi-Fi and indoor location services (Aruba Location Services) that similarly leverage network infrastructure as sensors for asset tracking, wayfinding, and occupancy. It is the most direct comparable in networking-anchored indoor location platforms.
• Juniper Mist: Juniper Mist delivers AI-driven enterprise Wi-Fi with built-in indoor location services (virtual BLE, wayfinding, asset tracking) using a similar model of turning the wireless network into a location sensor. Direct overlap with Cisco Spaces on technology and target buyer.

Emerging players

• MazeMap: MazeMap provides indoor maps, wayfinding, and space analytics for smart campuses, with strong positioning in higher education — a vertical where Cisco Spaces also targets. Competes in indoor mapping and occupancy analytics.
• Kontakt.io: Kontakt.io provides BLE beacons, tags, and a cloud platform for indoor location and asset tracking. It is both a Cisco Spaces partner and a competitor in healthcare and manufacturing RTLS, with overlapping use cases but a different go-to-market (direct hardware-led).
• Basking.io: Basking.io applies AI-based analytics to workplace occupancy data for real estate optimization. It is both a Cisco Spaces partner and a competitive workplace analytics layer, going after the same facilities and real estate buyer.
• STANLEY Healthcare (Securitas Healthcare): STANLEY Healthcare (now Securitas Healthcare) provides RTLS solutions for healthcare asset tracking, infant protection, and staff safety. Listed in the Cisco Spaces App Center, it competes on healthcare-specific depth where Cisco Spaces relies on the partner layer.
• MapsPeople: MapsPeople delivers digital indoor navigation built on Google Maps technology, integrated into Cisco Spaces' App Center. It directly competes for wayfinding use cases across retail, hospitality, and enterprise campuses.
• Pointr: Pointr provides indoor navigation, geofencing, and location intelligence for enterprise venues. It is a Cisco Spaces partner and competes for the same indoor wayfinding and location analytics workloads.

Broad incumbents

• Esri: Esri's ArcGIS Indoors provides indoor mapping, space management, and facilities analytics for large enterprises and campuses. It is a Cisco Spaces partner (App Center) and a competitor in indoor GIS and space utilization, with broader geospatial scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/ciscospaces
• YouTubeyoutube.com/@ciscospaces
• LinkedInlinkedin.com/company/ciscospaces

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cisco Spaces