What Retisoft Inc does

Retisoft Inc., founded in 1998 and headquartered in Mississauga, Ontario, develops and sells laboratory automation software and complementary hardware under its flagship Genera brand. The core product is Genera, a dynamic scheduling platform that orchestrates complex laboratory workflows by integrating instruments from multiple vendors without vendor lock-in, supported by a library of over 200 instrument drivers covering manufacturers including Agilent, Beckman Coulter, Hamilton, Tecan, Thermo Fisher, and Waters. Proprietary capabilities include decision-node-driven dynamic scheduling, look-ahead deadlock prevention, real-time Gantt visualization, parallel process execution, instrument pooling, and a built-in scripting language for custom workflow logic. The platform is sold as on-premise perpetual licenses in Pro and Standard tiers, with annual support and maintenance contracts providing recurring revenue.

The company's commercial footprint spans pharmaceutical and biotechnology companies, clinical and diagnostics laboratories, academic and research institutions, and industrial/chemical labs, with named customers including Takeda, MSD, Pfizer, Sanofi, GlaxoSmithKline, Bristol Myers Squibb, Regeneron, Natera, UCLA, Johns Hopkins, and Canada NRC. Retisoft distributes through a direct enterprise field sales team serving Canada, the United States, and Europe, complemented by a network of strategic technology partners (Opentrons, Brooks, Molecular Devices, Hamilton, Liconic, Scinomix, Dynamic Devices, SPT Labtech) and service/integration partners (Todaro Robotics, Atlantic Lab Equipment, Contextual Automation). Hardware offerings include the Flex collaborative four-axis SCARA robot, plate hotels priced from $2,230 to $3,680, and system accessories, with a Genera Lite complete package at $49.9K USD targeting smaller labs.

Revenue is generated through a mix of one-time software licensing, recurring support and maintenance, hardware sales, and professional services including engineering consulting and custom development. Recent product initiatives include packaged workflow solutions for ELISA, Cell Culture, and NGS applications, the XLab expandable automation platform, and the Retisoft HUB online training and community platform, indicating a deliberate shift toward productized, lower-friction offerings and broader market reach. Retisoft is a privately held, founder-operated company with no disclosed external funding, acquisitions, or parent entities.

Name

Retisoft Inc

Legal name

Retisoft Inc.

Website

https://retisoft.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

11–50 employees

Short description

Retisoft Inc. develops Genera, a device-agnostic laboratory automation scheduling software with 200+ instrument drivers, alongside complementary hardware (Flex robots, plate hotels) and packaged workflow solutions, serving pharmaceutical, biotechnology, academic, and clinical diagnostic laboratories across North America and Europe.

Ownership category

akta.pro rank

Product category

Laboratory Automation Software

NAICS

Custom Computer Programming Services (541511), Computer and Peripheral Equipment Manufacturing (33411)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373), Laboratory Apparatus & Furniture (3821)

akta.pro primary industry

Lab Automation, Instrument Control & Workflow Orchestration Software (HLAGAJAG)

akta.pro secondary industry

Liquid Handling & Laboratory Automation (Pipettes, Robots, Workstations) (HLAGAIAD)

Keywords

• Laboratory automation software
• Scheduling automation software
• Lab robotics integration
• High-throughput screening
• Instrument driver library

Headquarters

HQ city

Mississauga

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Supply Chain, Operations

Revenue model

1. Software Licensing: Genera scheduling software sold as perpetual licenses (Genera 6 Pro, Genera 6 Standard) with yearly support and maintenance packages. On-premise software installation model.
2. Automation Hardware Sales: Sale of lab automation equipment including Flex collaborative robotic arms, plate hotels, XLab solutions, and accessories. Pricing ranges from $2,230 to $3,680 for plate hotels.
3. Genera Lite Package: Complete self-deployable automation solution priced at $49.9K USD including software, robotic arm, and preset workflows for compact benchtop automation.
4. Professional Services: Engineering consulting, lab automation consulting, scientific application consulting, software support, custom development, hardware maintenance and support services.
5. Software Support & Maintenance: Full year of software support and maintenance included with Genera installations, including custom development and device driver development.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels7 records

Core offering

Retisoft Inc develops and sells the Genera scheduling automation software platform that dynamically orchestrates laboratory workflows across heterogeneous instrument fleets from multiple vendors. The company complements its software with proprietary hardware including the Flex collaborative SCARA robot, Plate Hotels for labware storage, and the XLab expandable automation platform, sold alongside packaged solutions for ELISA, cell culture, and NGS workflows to pharmaceutical, biotech, and research laboratories.

Product overview

Retisoft Inc offers a unified lab automation platform centered on Genera scheduling software - a dynamic, device-agnostic automation scheduler that manages complex laboratory workflows. The product portfolio includes Genera 6 (available in Pro and Standard versions), Genera Lite (compact self-deployable solution at $49.9K USD), and the XLab expandable automation platform. Hardware offerings include the Flex Collaborative Robot (world's first collaborative four-axis SCARA robot), Plate Hotels (labware storage in various capacities), and System Accessories. Retisoft also provides packaged automation solutions for specific workflows including ELISA, Cell Culture, and NGS applications. The ecosystem is supported by Retisoft HUB (online training platform), 200+ instrument drivers for vendor-agnostic integration, and comprehensive service/support including engineering consulting, software support, and hardware maintenance.

Differentiator

Problem solved

Functional benefit

Brands

• Genera: Dynamic scheduling automation software for laboratory workflows, supporting device-agnostic integration with over 200 lab instruments.
• XLab
• Retisoft Hub
• Genera Lite
• Flex

Products and services

• Genera 6 Pro Professional-grade perpetual-licensed version of Genera dynamic scheduling software delivering full feature access for complex, multi-instrument laboratory automation environments.
• Genera 6 Standard Standard perpetual-licensed edition of Genera scheduling software providing core scheduling and automation capabilities for laboratory workflows.
• Genera Lite

Quantifiable outcome

• 30-70% improvement in workflow efficiency
• +3 more outcomes

Named customers21 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration23 records

Feature11 records

Partnerships

16 partnerships are on record, tiered strategic, core and secondary.

• YokogawastrategicTechnology or IntegrationStrategic automation partner integrating Yokogawa instruments with Genera-powered automation solutions for laboratory workflows.
• ilife BiotechstrategicTechnology or IntegrationStrategic partnership for biotechnology automation solutions powered by Genera scheduling software.
• CopiastrategicTechnology or IntegrationAutomation technology partner providing solutions integrated with Genera software.
• Lab-MachinestrategicTechnology or IntegrationLaboratory automation technology partner collaborating on integrated solutions.
• Larian TechstrategicTechnology or IntegrationTechnology partner providing laboratory automation solutions integrated with Genera.
• Molecular DevicesstrategicTechnology or IntegrationStrategic technology partner for laboratory instruments integrated with Genera scheduling software.
• Todaro RoboticscoreImplementation/ SI/ Consulting PartnerPrimary service and integration partner providing automated system solutions using Retisoft platform. Described as go-to partner for laboratory automation scheduling software with professional product and excellent support.
• Atlantic Lab EquipmentcoreImplementation/ SI/ Consulting PartnerService partner providing software integration services for automated instruments with professional approach and high software standards.
• OpentronsstrategicTechnology or IntegrationTechnology partner providing Opentrons Flex and OT2 liquid handlers supported by Genera instrument drivers.
• ScinomixstrategicTechnology or IntegrationTechnology partner providing labeling and dispensing equipment integrated with Genera software.
• BrooksstrategicTechnology or IntegrationTechnology partner providing robotic arms, plate sealers, and sample handling equipment supported by Genera drivers.
• Dynamic DevicesstrategicTechnology or IntegrationTechnology partner providing Lynx liquid handlers integrated with Genera scheduling software.
• Liconic InstrumentsstrategicTechnology or IntegrationTechnology partner providing incubator and storage solutions with Genera driver integration.
• Contextual AutomationsecondaryImplementation/ SI/ Consulting PartnerService partner providing automation consulting and integration services.
• DCM BioServices LLCsecondaryImplementation/ SI/ Consulting PartnerService partner providing bioautomation services and support.
• HaymansecondaryImplementation/ SI/ Consulting PartnerService partner providing laboratory automation support services.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Thermo Fisher Scientific: Thermo Fisher offers a broad lab automation portfolio spanning KingFisher Flex, Cytomat incubators, Multidrop dispensers, ALPS sealers, Vanquish HPLC, and other instruments integrated into Genera. As a broad incumbent in life sciences tools, Thermo Fisher competes for the same enterprise pharma and biotech automation budgets as Retisoft.
• Beckman Coulter Life Sciences: Beckman Coulter provides Biomek liquid handlers (FX, i5, i7, NX), Echo acoustic dispensers, and CytoFlex flow cytometers with native scheduling software. Genera integrates Beckman instruments via dedicated drivers, and the two compete for biomedical research and clinical diagnostics automation budgets.
• Hamilton Company: Hamilton is a larger incumbent in laboratory automation, manufacturing Microlab STAR, Nimbus, and Vantage liquid handlers plus robotic platforms. While Hamilton ships its own scheduling software with its instruments, Retisoft competes directly for Hamilton-instrumented labs seeking cross-vendor orchestration and is listed as a Hamilton integration partner in the source data.
• Tecan: Tecan is a broad incumbent offering Fluent and EVO liquid handling workstations plus native scheduling software. Retisoft's Genera is explicitly integrated with Tecan instruments, and Tecan competes for the same high-throughput screening and drug discovery automation budgets in pharma and biotech.

Emerging players

• Opentrons: Opentrons is an emerging player in accessible lab robotics with OT2 and Flex liquid handlers plus its own Protocol Designer software. Retisoft is listed as a technology partner integrating Opentrons instruments into Genera, and the two compete for walk-away benchtop automation in academic and mid-market labs - the same segment Genera Lite targets.
• SPT Labtech: SPT Labtech produces liquid handlers and lab automation equipment including Dragonfly Discovery and SampleScan Mini, integrated with Retisoft's Genera. SPT competes for genomic sample preparation and low-volume liquid handling workflows in drug discovery and genomics research.
• Formulatrix: Formulatrix develops laboratory automation products including Mantis and Tempest dispensers plus crystallization imaging. Retisoft integrates Formulatrix instruments via Genera drivers, and Formulatrix competes in adjacent automation niches including protein crystallization and sample preparation.

Direct peers

• Biosero: Biosero is the most direct peer - it develops Green Button Go, a scheduling and orchestration software platform for laboratory automation, integrating instruments from multiple vendors. Both companies compete head-to-head for the same cross-vendor lab automation scheduling niche serving pharma, biotech, and academic research labs.
• HighRes Biosolutions: HighRes Biosolutions provides integrated laboratory automation systems including Cellario scheduling software plus incubators (AmbiStore, MicroServe, NanoServe, SteriStore). Retisoft integrates HighRes instruments through Genera drivers, and the two compete for cell-based assay and high-throughput screening automation customers in pharma and biotech.
• Peak Analysis & Automation (PAA): PAA develops laboratory automation software and integration services for compound management, HTS, and cell-based assays - a closely comparable niche to Retisoft's Genera scheduling and packaged workflow solutions. Both serve similar pharma and academic research customers with cross-vendor orchestration capabilities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtwitter.com/retisoft
• LinkedInlinkedin.com/company/retisoft-inc-

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Retisoft Inc