TECHD Group
- Company typePrivate
- Founded2019
- HeadquartersManly Vale, Australia
- Headcount11–50
- GTM typeB2B
- OfferingServices
TECHD Group firmographics
Firmographics- Name
- TECHD Group
- Legal name
- TECHD PTY LIMITED
- Website
- https://techdgroup.com.au
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Where TECHD Group is headquartered
LocationHeadquarters
- HQ city
- Manly Vale
- HQ country
- Australia
- HQ region
- Oceania
Offices7 records
Markets served
TECHD Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Managed IT Services (Monthly Subscription): Flat monthly fee model covering helpdesk, device management, security monitoring, Microsoft 365 administration, and proactive maintenance. One monthly invoice, one helpdesk number, one team. No unexpected bills when servers go down or patches need deployment. Fixed monthly pricing with no hidden fees.
- Specialist Services (Project-based): One-off and planned IT projects including Microsoft 365 migrations, server refresh/cloud migration, device fleet rollouts, security audits and remediation, compliance enhancement, and office relocations. Scoped clearly, priced fairly, delivered by the same team managing day-to-day IT.
- Internet & Connectivity (Reseller Model): As an internet aggregator, TECHD sources, provisions and manages business connectivity (nbn, fibre, SD-WAN, mobile) from carrier partners. Remunerated by providers, not marking up client bills. Clients pay same or less than going direct.
- IT Procurement: Full procurement lifecycle management for technology hardware and software. Devices sourced, configured, enrolled and tracked. Competitive pricing through established vendor relationships. Revenue derived from vendor partnerships and procurement fees.
- Network Penetration Testing (Quarterly Subscription): Quarterly CREST-accredited pen testing delivered via Vonahi vPenTest platform. Three tiers: Starter, Standard, Professional. Fixed quarterly pricing with dark web credential testing included. Automated testing schedules with 48-hour report delivery.
- Hospitality TV Installation Services: End-to-end hospitality TV supply, installation, and programming via Samsung LYNK Cloud. Complete process managed from sourcing through installation and remote management configuration.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed IT Services - All-inclusive monthly subscription covering unlimited 24/7 helpdesk, device management, security monitoring, Microsoft 365 administration, and proactive maintenance. |
| Subscription | Quarterly | Penetration Testing Starter - External perimeter test up to 15 IPs, quarterly automated testing, CREST-accredited report, dark web credential check, AI executive summary, 48-hour delivery. |
| Subscription | Quarterly | Penetration Testing Standard (Most Popular) - Internal + external network test up to 50 active scoped hosts, all Starter features, full technical findings, PCI DSS/ISO 27001/Essential 8 ready, on-demand scheduling. |
| Subscription | Quarterly | Penetration Testing Professional - Internal + external up to 150 IPs, all Standard features, PCI DSS/HIPAA/ISO 27001/Essential Eight/SOC 2 mapping, annual trend report, remediation priority scoring, multi-site/VLAN scope, audit-ready evidence. |
| Subscription | Monthly | VoIP & Unified Communications - Cloud-hosted business phone solutions with 3CX or Microsoft Teams integration. |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels5 records
TECHD Group product offering
Product offeringCore offering
TECHD Group is an Australian managed IT services provider that delivers outsourced IT department services to small and mid-sized businesses (5-200 staff). Its core offering bundles 24/7 helpdesk support, Microsoft 365 administration, device management via Microsoft Intune, cybersecurity monitoring through a dedicated SOC, and business connectivity (NBN, VoIP, mobile) under a single fixed monthly fee, supplemented by project-based IT work, compliance services, and IT procurement.
Product overview
TECHD Group is an Australian managed IT services provider offering a comprehensive portfolio of technology services primarily centered around Microsoft 365 and the broader Microsoft ecosystem. The core offering is Managed IT Services, which consolidates 24/7 helpdesk support, device management via Microsoft Intune, Microsoft 365 administration, cybersecurity, and connectivity into a single monthly fee. The service portfolio spans cybersecurity (Managed Cybersecurity, SOC, Pen Testing, Compliance), connectivity (Business Internet, VoIP, Mobile), AI Enablement, IT Procurement, Office Relocation, and industry-specific solutions. Industry verticals include Dental, Financial Services, Hospitality, Construction, Legal, Manufacturing, Retail, and Architecture. Apple Business Services operate as a branded sub-offering covering Apple strategy, deployment, trade-in, and financing. All services are coordinated through a single point of accountability with SLA-backed guarantees.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Comprehensive outsourced IT department covering 24/7 helpdesk support, proactive monitoring, device management, Microsoft 365 administration, security patching, endpoint protection, asset management, and vendor coordination under a fixed monthly fee for SMBs.
- IT Helpdesk & Support 24/7 Australian-based IT helpdesk providing L1-L3 technical support, instant remote assistance, on-site support, and proactive monitoring with business intelligence dashboards for real-time service visibility.
- Microsoft 365 Security Operations Centre (SOC) 24/7 SOC monitoring for Microsoft 365 environments covering Exchange Online, Teams, SharePoint, OneDrive, Entra ID, Defender, and endpoint devices, with automated incident response, threat detection, compliance reporting, and Microsoft Secure Score improvement.
- Managed Cybersecurity Services Layered cybersecurity protection combining next-generation endpoint detection and response, 24/7 SOC monitoring, dark web monitoring, phishing simulations, and Microsoft 365 SaaS backup for Exchange, OneDrive, SharePoint, and Teams.
- Business Internet & Connectivity Business internet aggregation service comparing and sourcing NBN, Telstra, AAPT, Aussie Broadband, and other providers, including SD-WAN, 4G failover, managed LAN, managed security, and router configuration.
- VoIP & Unified Communications Cloud-based business phone solutions delivering up to 50% cost savings versus traditional systems, supporting 3CX, Microsoft Teams, and Hosted PBX platforms with call groups, queues, IVRs, conference calling, and softphones.
- Mobile IT Solutions Business mobile voice and data plans backed by the Optus network covering 98.5% of the Australian population, with Layer 2 connectivity to remote sites, plan consolidation, and ongoing account management.
- Office Relocation Services End-to-end office technology and physical fit-out coordination including internet connectivity, meeting room AV/VC (Teams Rooms, Zoom), VoIP, security systems, structured cabling, electrical fit-out, device deployment, and furniture sourcing under a single point of accountability.
- Network Penetration Testing Quarterly CREST-accredited automated pen testing via Vonahi vPenTest platform, delivering external perimeter and internal network testing with 48-hour report delivery, dark web credential checking, and compliance mapping to PCI DSS, ISO 27001, and Essential Eight.
- IT Compliance Services Compliance assessment and ongoing assurance covering Entra ID Conditional Access, Intune MDM policies, NIST/CIS frameworks, Essential Eight alignment, Microsoft Defender integration, change control management, and regular compliance reporting.
- Essential Eight Compliance ACSC Essential Eight maturity alignment service covering application control, patching, macro restrictions, user hardening, admin privilege restriction, MFA enforcement, and regular backups implemented through Microsoft Intune and Microsoft 365.
- ISO 27001 Readiness ISO 27001 information security management system readiness including gap assessment, device/endpoint security via Intune, access control, backup and business continuity, 24/7 SOC monitoring, incident response documentation, and audit evidence preparation.
- AI Enablement Services Practical AI adoption consulting including discovery workshops, workflow mapping, Microsoft Copilot and M365 AI integration, process automation identification, secure AI governance implementation, and training and adoption support.
- IT Procurement Complete procurement lifecycle management for hardware and software including vendor sourcing, price negotiation, device configuration, Windows Autopilot enrollment, Microsoft Intune deployment, asset tracking, warranty management, and end-of-life decommissioning.
- IT Projects Project-based IT delivery including Microsoft 365 migrations, server refresh and cloud migration, device fleet rollouts, security audits and remediation, compliance enhancement, and office relocation/new site setup.
- Apple Business Services Apple-focused business solutions including Apple Business Strategy consulting, trade-in services, deployment via Apple Device Enrolment Programme, flexible financing, and training, covering Mac, iPad, and accessories, with Apple device management via Microsoft Intune.
- Dental Practice IT Services Specialized IT support for dental practices covering practice management software (Dental4Windows, Core Practice, EXACT, Oasis, Henry Schein), digital imaging systems (Romexis, Sidexis, DBSwin), HIPAA compliance, and practice workflow optimization.
- Financial Services IT Support IT solutions for financial and accounting firms including scalable cloud infrastructure, advanced threat protection, integration with Xero, MYOB, and QuickBooks, ASIC/ATO compliance, audit trails, and access controls.
- Hospitality IT Services IT services for hospitality venues including POS support, network and Wi-Fi management, cybersecurity, Samsung hospitality TV supply, installation and programming via Samsung LYNK Cloud, backup and disaster recovery, and POS and reservation platform integration.
Quantifiable outcome
- Up to 50% savings on VoIP compared to traditional voice systems
- +5 more outcomes
Companies that use TECHD Group
Customer profileNamed customers5 records
Segments9 records
Ideal customer profiles3 records
TECHD Group technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration15 records
AI capability5 records
Feature5 records
TECHD Group partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered core.
- MicrosoftcoreMicrosoft partner providing Microsoft 365, Azure, Microsoft Defender, Intune, and Teams integration. TECHD offers Microsoft 365 management, security operations centre, backup, and Teams voice solutions. Deep integration across entire Microsoft ecosystem.
- Cisco MerakicoreTechnology partner for network solutions. Cisco Meraki appears in partner logos section indicating integration and deployment capability for business networks.
- FortinetcoreCybersecurity technology partner. Fortinet appears in partner logos section indicating security solutions deployment capability.
- SentinelOnecoreEndpoint detection and response (EDR) partner. SentinelOne appears in partner logos section indicating next-generation anti-virus and threat detection capabilities.
- nbn (National Broadband Network)coreBusiness nbn partner. TECHD is an accredited nbn partner sourcing and managing business nbn connections for clients as an internet aggregator.
- Pax8coreCloud distributor partner. Pax8 appears in partner logos section indicating distribution relationship for cloud products.
- TelstracoreTelecommunications partner for business connectivity. TECHD compares and sources Telstra business connections alongside other carriers.
- AAPTcoreTelecommunications partner for business connectivity. TECHD sources AAPT business connections as part of internet aggregator services.
- Aussie BroadbandcoreTelecommunications partner for business connectivity. TECHD compares and sources Aussie Broadband connections as part of internet aggregator model.
- OptuscoreMobile network partner covering 98.5% of Australian population. TECHD mobile solutions backed by Optus network for mobile workforce connectivity and NBN alternatives.
- SamsungcoreHospitality TV partner via Samsung LYNK Cloud. TECHD supplies, installs, and programs Samsung hospitality-grade televisions integrated with Samsung LYNK Cloud for centralised cloud-based management.
- 3CXcoreVoIP platform partner. TECHD installs and delivers 3CX business phone system with iOS, Android, Web apps and desk phone integration.
- Vonahi Security (vPenTest)coreCREST-accredited penetration testing platform. Vonahi vPenTest delivers automated quarterly pen tests with 48-hour report delivery. One of only two CREST-accredited platforms in the market.
- ApplecoreApple business partner. TECHD provides Apple Business Strategy, Deployment, Trade-In Services, and Flexible Financing. Specialised in Apple device management via Microsoft Intune.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
TECHD Group competitors and assessment
Company assessmentRegional players
- Adelaide ICT / Attivo Technology: Australian IT managed services and cybersecurity provider serving SMB clients across multiple Australian states. Regional peer with comparable managed IT and security stack focused on the SMB segment.
Direct peers
- Outcomex: Australian managed services and cybersecurity provider serving mid-market organizations with Microsoft 365, Azure, and security operations. Direct comparable in Microsoft-centric managed IT and SOC offerings to Australian SMB segment.
- KJR: Australian IT services and managed services firm with cybersecurity, compliance, and managed IT practices. Comparable regional MSP serving SMB and mid-market customers across Australia.
- The Missing Link: Australian MSP and cybersecurity provider offering managed IT, SOC, penetration testing, and compliance services to SMBs and mid-market. Closely comparable in product breadth, security focus, and Microsoft 365 specialisation.
- Brennan IT: Australian managed IT services provider serving SMB and mid-market businesses with managed IT, cybersecurity, cloud, and compliance offerings. Direct competitor in the same Australian SMB market with similar Microsoft-centric stack and recurring managed service model.
- Nexon Asia Pacific: Australian managed services and cybersecurity company serving SMB and mid-market customers. Direct regional peer in managed IT, security operations, and connectivity.
- Tesserent (Sentrian): Australian cybersecurity and managed services provider focused on SMB and mid-market security outcomes, including managed SOC and compliance. Comparable to TECHD's cybersecurity and compliance services, with similar Microsoft security integration.
Broad incumbents
- Logicalis: Global IT solutions and managed services provider with Australian operations offering managed IT, security, cloud, and connectivity to mid-market and enterprise. Larger incumbent competing for the same Microsoft-based managed services opportunities.
- Datacom: Large Australia/NZ-headquartered IT services company offering managed services, cloud, cybersecurity, and connectivity across ANZ and Asia. Overlaps with TECHD's managed IT and connectivity portfolios but at significantly larger scale and broader enterprise/government exposure.
- Insight Enterprises: Global IT solutions and managed services provider with strong Microsoft relationship and connectivity offerings across SMB and enterprise. Broader incumbent competing in similar Microsoft 365, security, and procurement services categories.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key highlights7 records
Customer concentration
TECHD Group social profiles
Digital presenceTECHD Group compliance and trust
Trust signalCompliance4 records
TECHD Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
TECHD Group leadership team
Management profileNumber of profiles
Profiles2 records
TECHD Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
TECHD Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about TECHD Group
What does TECHD Group do?
TECHD Group is an Australian managed IT services provider that delivers outsourced IT department services to small and mid-sized businesses (5-200 staff). Its core offering bundles 24/7 helpdesk support, Microsoft 365 administration, device management via Microsoft Intune, cybersecurity monitoring through a dedicated SOC, and business connectivity (NBN, VoIP, mobile) under a single fixed monthly fee, supplemented by project-based IT work, compliance services, and IT procurement.
Is TECHD Group a public or private company?
TECHD Group is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was TECHD Group founded?
TECHD Group was founded in 2019. It employs 11 to 50 people.
Where is TECHD Group based?
TECHD Group is headquartered in Manly Vale, Australia, in the Oceania region.
How does TECHD Group make money?
Six revenue lines are on record. Managed IT Services (Monthly Subscription) is the primary driver. The others are specialist Services (Project-based), internet & Connectivity (Reseller Model), IT Procurement, network Penetration Testing (Quarterly Subscription) and hospitality TV Installation Services.
Who are TECHD Group's main competitors?
Adelaide ICT / Attivo Technology is listed as a regional player. Direct peers are Outcomex, KJR, The Missing Link, Brennan IT, Nexon Asia Pacific and Tesserent (Sentrian). Broad incumbents are Logicalis, Datacom and Insight Enterprises.
Does TECHD Group have an API?
No public API is recorded for TECHD Group.