What Citycom does

Citycom (legal entity: შპს სითიქომი / Sitikomi LLC, registration number 405197111) is a Georgian digital neighborhood management platform founded in 2017 and headquartered at G. Danelia 23, Tbilisi. The company enables residential apartment building communities (neighborhoods or korpusi) to collectively manage shared finances, collect monthly dues, organize service providers, conduct elections, and operate building access control through a mobile-first application (iOS/Android) and web portal at client.citycom.ge. The product suite comprises the Neighborhood Digital Space app for residents, the City Portal admin dashboard for 2,244 building managers (corpus managers), a Services Marketplace with 361+ vetted providers (and 3,500+ providers via City Portal), a Door Access System hardware line, physical access cards sold through retail, an Elections/Voting module with SMS verification, and a Business in Neighborhoods corporate sponsorship program. Underlying technology is built on Supabase backend infrastructure with payment processing integrated via Visa and Mastercard.

Citycom generates revenue through five distinct streams: per-neighborhood commission-based membership fees (calculated as total neighborhood expenses divided by active neighbors, billed monthly), one-time hardware sales of RFID keypads (650 GEL) and intercoms (1,300 GEL) with installation, recurring weekly maintenance subscriptions starting at 35 GEL per building, physical access card sales through Europroduct and Biblus retail partners, and corporate sponsorship tiers from 100 GEL per neighborhood. Distribution combines self-serve product-led growth (mobile app downloads, online phone-number registration) with community-driven adoption through 30+ property developer partnerships (B2B2C channel), retail card distribution, and community events including the International Neighborhood Day celebration launched in 2024. Marketing channels include blog content, YouTube testimonials, social media (Facebook, Instagram), email newsletter, and physical community gatherings.

The platform reports 210,000+ registered neighbors across 2,000+ neighborhoods in Georgia, with approximately 2,000 new users joining monthly, 500,000+ access cards cumulatively issued, and 55 million GEL in shared neighborhood funds managed to date. Operations span Tbilisi (headquarters) and Batumi (western Georgia office), serving exclusively the domestic Georgian market with no international expansion disclosed. The company is privately held with no disclosed parent, no venture capital or private equity backing, and no public listing, indicating founder-owned status and self-funded operations.

Name

Citycom

Legal name

შპს სითიქომი

Website

https://citycom.ge

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

51–100 employees

Short description

Citycom (Sitikomi) is a Georgian digital neighborhood management platform serving 2,000+ residential buildings and 210,000+ neighbors with mobile and web tools for shared building finances, voting, service provider coordination, and door access control.

Ownership category

akta.pro rank

Product category

Residential Property Management Software

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (9251)

SIC

Services-To Dwellings & Other Buildings (7340), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Smart Cities & Urban Innovation Programs (Digital Planning, Civic Tech for Cities) (BPAIANAJ)

akta.pro secondary industries

Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ), Local & Neighborhood Community Platforms (MPACAJAI)

Keywords

• Residential property management
• Shared expense management
• Building access control
• Community service marketplace
• Neighborhood management platform

Headquarters

HQ city

T'elavi

HQ country

Georgia

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Individual Membership Fees: Recurring monthly fees paid by individual apartment owners/tenants. Fee is calculated individually per neighborhood based on total expenses divided by active neighbors, plus accumulation for future goals. Commission-based fee charged by Citycom for account management.
2. Access Control System Sales & Installation: One-time sale and installation of door keypads (650 GEL) and intercoms (1300 GEL) for building entrance systems. Includes 1-year warranty on hardware.
3. Weekly Access/Maintenance Services: Recurring weekly service fee starting from 35 GEL per week for building access system maintenance and support.
4. Card Sales: Sale of physical access cards (laminated and standard variants) through retail partners Europroduct and Biblus.
5. Business Neighbor Sponsorship: Local businesses pay 100 GEL minimum per neighborhood to become sponsors/members, gaining loyalty from local community. Four tiers: branch neighbor, selected neighborhoods, business neighbor, employee neighbor.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels7 records

Core offering

Citycom operates a digital neighborhood management platform for Georgian residential building communities, enabling residents to collectively manage shared finances, pay monthly dues, conduct online elections, and coordinate building services. The platform integrates financial management (digital wallet, transparent expense tracking), access control hardware (RFID cards, door keypads/intercoms), a service provider marketplace (~3,000 specialists), and a business sponsorship program, distributed via mobile apps, web portal, retail partners, and direct installation.

Product overview

Citycom is a Georgian neighborhood management platform offering a portfolio of interconnected products. The core offering consists of two main platforms: (1) the Neighborhood Digital Space mobile/web application for residents to manage shared finances, track savings, and access services, and (2) the City Portal admin interface for building managers. These are supplemented by the Services Market for provider discovery (~361 specialists), a Door Access System hardware product (keypads and intercoms), Business in Neighborhoods sponsorship program, Elections voting module, and Number Registration for phone-based access. The ecosystem is unified through Citycom Cards (physical access cards) and a shared financial infrastructure that tracks neighborhood balances, individual fees, and service provider payments.

Differentiator

Problem solved

Functional benefit

Brands

• Neighborhood Digital Space: Mobile app for neighbors to manage shared building finances, track transactions, and participate in community decisions.
• City Portal
• Services Market
• Door System
• Business in Neighborhoods

Products and services

• Neighborhood Digital Space (სამეზობლოს ციფრული სივრცე) Mobile (iOS/Android) and web application that enables apartment residents to manage shared building finances, track transactions transparently, pay individual membership fees, and access neighborhood services. Features a digital piggy bank for collective savings, transparent reporting, online elections, and neighbor unification tools.
• City Portal (სითი პორტალი) Web-based admin workspace for building managers (corpus managers) to administer shared finances, analyze income and expenses, manage neighbor lists, process payments to service providers, and oversee building administration tasks in one centralized interface.
• Services Market (სერვისების მარკეტი) Online marketplace connecting residential neighborhoods with ~3,000+ independent service specialists and companies across categories including elevator maintenance, cleaning, building management, door locks, security, pump services, barriers, and video cameras. Service providers are independent contractors responsible for their own work quality.
• Door Access System (დაშვების სისტემა) Building entrance security and access control system enabling residents to open doors via card, phone call, or 4-digit code and to use elevators without coins. Includes door keypads and intercoms integrated with Citycom access cards, with 1-year hardware warranty and optional weekly maintenance service subscriptions.
• Business in Neighborhoods (ბიზნესი სამეზობლოში) Sponsorship program for local Georgian businesses (including retail, services, pharmacy, and e-commerce brands such as VELI, Profy, MEAMA, and Bildi) to support residential neighborhoods financially and gain community goodwill. Includes four subscription tiers (branch neighbor, selected neighborhoods, business neighbor, and employee neighbor) with a 100 GEL minimum per neighborhood.
• Citycom Cards (ბარათები) Physical access cards (both laminated and standard variants) used for building entrance and elevator access on the Citycom Door Access System. Available for purchase at Europroduct and Biblus retail partner locations throughout Georgia. More than 500,000 cards have been issued in total.

Quantifiable outcome

• 55 million GEL in shared neighborhood funds managed transparently
• +3 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature5 records

Partnerships

Nine partnerships are on record, tiered core and flagship.

• EuroproductcoreChannel Partner/ Reseller/ DistributorRetail distribution partner for selling Citycom access cards (laminated and standard variants). Customers can purchase cards at Europroduct partner locations throughout Georgia.
• BibluscoreChannel Partner/ Reseller/ DistributorRetail distribution partner for selling Citycom access cards. Customers can purchase cards at Biblus partner locations throughout Georgia.
• VELI (e-commerce)flagshipStrategic or Co-development PartnerBusiness neighbor sponsor operating across 21 districts in Georgia. Supports neighborhood communities through sponsorship program, building customer loyalty in local areas.
• Profy (Services)flagshipStrategic or Co-development PartnerBusiness neighbor sponsor providing services to neighborhood communities. Supports community building initiatives.
• MEAMAflagshipStrategic or Co-development PartnerBusiness neighbor sponsor supporting neighborhood communities. Visible in business neighbor section of website.
• BildiflagshipStrategic or Co-development PartnerBusiness neighbor sponsor (pharmacy chain) supporting neighborhood communities through sponsorship program.
• Property Developer Companies (30+)coreChannel Partner/ Reseller/ DistributorPartner developer companies introduce the Citycom platform to new residential building projects. Creates B2B2C distribution channel for acquiring new neighborhoods.
• VisacoreTechnology or IntegrationPayment processing partner enabling card payments for neighborhood fees and services.
• MastercardcoreTechnology or IntegrationPayment processing partner enabling card payments for neighborhood fees and services.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Latch: Latch provides smart access devices and software for multifamily residential buildings, integrating hardware (locks, readers) with resident management software. Comparable to Citycom's integrated hardware-software access control offering.
• Kisi: Kisi is a cloud access control provider focused on modern offices and multifamily residential, offering mobile credentials and integrated management software. Comparable to Citycom's card/phone-based door access technology layer.
• RemoteLock: RemoteLock provides cloud-based smart access control for residential and commercial properties, comparable to Citycom's Door Access System product. Both offer card, code, and mobile credential entry for building entrances.

Direct peers

• BuildingLink: BuildingLink is a building management platform for residential buildings offering similar feature set to Citycom: resident communication, service provider coordination, payments, and building access management. It serves as the most direct functional peer, particularly in the integrated building management and access control layer.
• Condo Control: Condo Control is a condo and HOA management platform with similar functionality including amenity booking, announcements, package tracking, and financial reporting - comparable to Citycom's neighborhood digital space and City Portal offerings.
• PayHOA: PayHOA is HOA management software offering dues collection, accounting, and resident communication - directly comparable to Citycom's financial management and neighborhood administration features for residential community associations.

Broad incumbents

• Buildium: Buildium is a broader property management platform serving residential portfolios with accounting, leasing, and maintenance. While it operates at a larger scale and broader scope than Citycom, both address residential community financial and operational management needs.
• Brivo: Brivo is a cloud-based access control platform serving commercial and multifamily residential markets. It overlaps with Citycom's hardware access control offering (keypads, intercoms, cards) at a larger enterprise scale.
• AppFolio: AppFolio is an established property management software platform with broader portfolio management capabilities. It serves as an incumbent competitor in the residential management software category, though at a larger enterprise scale than Citycom's neighborhood focus.
• Wild Apricot: Wild Apricot is membership management software used by associations and community organizations for dues collection, member databases, and event management. Compares to Citycom's residential community membership and dues collection functionality.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@citycom-ge
• Facebookfacebook.com/citycom.geo
• LinkedInlinkedin.com/company/citycom-ltd

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Citycom