Technology One
Technology One is a Georgia-based MSP and MSSP delivering managed IT, security, backup, and cloud services to small businesses in rural areas across six U.S. states and Mexico, with focus on dental, manufacturing, warehousing, and agricultural verticals.
- Company typePrivate
- Founded2005
- HeadquartersAmericus, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Technology One does
Technology One is a privately-held Managed Service Provider (MSP) and Managed Security Service Provider (MSSP) founded in 2005 by Bryan Keefer in Americus, Georgia. It delivers managed IT services, network and email security, backup and business continuity, virtualization, and cloud services to small businesses in rural areas across six U.S. states and Mexico, with stated vertical focus on dental practices, manufacturers, public warehouses, packing sheds, and agricultural operations. The target customer profile is the under-served rural SMB segment that lacks access to enterprise-grade IT support at a price it can absorb.
Service delivery is organized around three operational layers: a Help Desk staffed with what the company states is more than 100 support engineers offering a guaranteed 5-minute telephone response time, a Security Operations Center (SOC) with 12 security engineers, and a Network Operations Center (NOC) with more than 500 senior engineers. The company operates on a subscription-based recurring revenue model with tiered managed service plans; the Gold Service Plan includes Dark Web monitoring as a differentiated security upsell. Underlying technology is sourced entirely from third-party platforms rather than developed in-house: ConnectWise for ticketing and service management, IT Glue for documentation, SentinelOne and Webroot for endpoint security, and 3CX for telephony. The go-to-market approach is sales-led and relationship-driven, targeting SMBs directly through field sales supplemented by content marketing on the company blog, LinkedIn, and Facebook. Technology One is bootstrapped, with no institutional funding, and remains under founder ownership.
A material diligence flag: firmographic data places actual headcount at 1–10 employees, which is inconsistent with the company's stated operational staffing of more than 600 engineers across the three centers. Any investment decision should resolve this discrepancy, as it materially affects revenue, cost structure, and the credibility of operational claims.
Technology One firmographics
Firmographics- Name
- Technology One
- Legal name
- Technology One, LLC
- Website
- https://techonellc.com
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Technology One is a Georgia-based MSP and MSSP delivering managed IT, security, backup, and cloud services to small businesses in rural areas across six U.S. states and Mexico, with focus on dental, manufacturing, warehousing, and agricultural verticals.
- Ownership category
- akta.pro rank
Technology One industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Facilities Support Management Services (8744), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Managed Security Services (MSSP) & 24/7 SOC Operations (BPAKAHAA)
- akta.pro secondary industries
- Security Operations Center (SOC) as a Service (BPAEADAB), Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE), Backup & DR Software Implementation & Managed Platforms (BPAEALAI), ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
Keywords
Where Technology One is headquartered
LocationHeadquarters
- HQ city
- Americus
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Technology One business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Monthly managed services contracts providing ongoing IT support, monitoring, and maintenance for small business clients
- Managed Security Services: Security operations and endpoint protection as part of MSSP offerings
- Professional Services: IT consulting, assessments, and project-based services including cloud migration and compliance solutions
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Gold Service Plan - Full managed IT coverage with Dark Web monitoring and comprehensive security |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
Technology One product offering
Product offeringCore offering
Technology One is a Managed Service Provider (MSP) and Managed Security Service Provider (MSSP) delivering 24/7 managed IT, network and email security, backup and business continuity, virtualization, cloud services, and compliance solutions (including PCI DSS) to small businesses. The offering is delivered via a 100+ engineer Help Desk, a 12-engineer Security Operations Center, and a 500+ engineer Network Operations Center, with industry-tailored packages for dental, manufacturing, warehouse, and agricultural clients.
Product overview
Technology One LLC is a Managed Service Provider (MSP) and Managed Security Service Provider (MSSP) offering a comprehensive suite of IT services for small businesses. The core offering consists of Managed IT Services, which encompasses Network & Email Security, Backup & Business Continuity, Virtualization, Cloud Services, and Compliance Solutions. These services are delivered through three operational units: a Help Desk (100+ Support Engineers), a Security Operations Center (12 Security Engineers), and a Network Operations Center (500+ Senior Engineers). The company also provides industry-specific solutions for Dentists & Dental Labs, Manufacturers, Public Warehouses, and Packing Sheds. Clients access services through a Client Portal providing remote support, service ticketing via ConnectWise, and security training through PII Protect. The company was founded in 2005 by Bryan Keefer and serves clients across 6 states and Mexico.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Comprehensive managed IT service providing ongoing network management, monitoring, maintenance, and 24/7 support for small businesses across rural U.S. states and Mexico, including help desk, remote support, and proactive issue prevention.
- Network and Email Security Managed network and email security services for small businesses, including firewall management, spam filtering, content filtering, and Advanced Endpoint Security monitoring powered by SentinelOne and Webroot.
- Backup and Business Continuity Data backup and disaster recovery service that protects business data and enables rapid restoration in the event of data loss, hardware failure, or disaster for small business clients.
- Virtualization Server and desktop virtualization services enabling small businesses to optimize IT infrastructure, consolidate hardware, and reduce capital and operating costs.
- Cloud Services Cloud computing solutions and migration services that help small businesses move to and manage cloud-based infrastructure and applications, including Microsoft Office 365 email and productivity platforms.
- Compliance Solutions IT compliance services that help small businesses meet regulatory requirements, including PCI DSS assessments and implementation support for payment card security and broader data protection obligations.
- Dentists and Dental Labs IT Services Specialized managed IT services tailored for dental practices and dental laboratories, addressing practice management software support, patient data security, and healthcare compliance requirements.
- Manufacturers IT Services Managed IT services designed for small and mid-sized manufacturers, supporting operational technology integration, production line IT, and supply chain infrastructure.
- Public Warehouses IT Services Managed IT services for public warehouse operations, supporting inventory management systems, cold storage monitoring, security systems, and logistics technology infrastructure.
- Packing Sheds IT Services Managed IT services for agricultural packing shed operators, providing technology support for supply chain tracking, cold chain documentation, seasonal operations, and quality/compliance records.
- Professional Services (IT Consulting and Projects) Project-based IT consulting and professional services including IT assessments, cloud migration projects, and compliance implementations for small business clients on top of (or independent from) recurring managed contracts.
Companies that use Technology One
Customer profileNamed customers5 records
Segments6 records
Ideal customer profiles4 records
Technology One technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Feature3 records
Technology One partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- SentinelOnecoreSentinelOne is one of Technology One's antivirus/endpoint security providers. The company mentions SentinelOne as their antivirus provider alongside Webroot, indicating a strategic security partnership.
- WebrootcoreWebroot Antivirus Software is one of the layers of protection in Technology One's managed service offerings. Webroot provides antivirus and security software integrated into their MSP services.
- ConnectWisecoreTechnology One uses ConnectWise for service ticket management and client portal access. The company uses ConnectWise Automate and ConnectWise Manage for RMM and professional services automation.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Technology One competitors and assessment
Company assessmentOthers
- ConnectWise: PSA/RMM platform provider whose tools (ConnectWise Manage, Automate) Technology One uses to run its service desk and operations. Not a competitor but a critical enabler and ecosystem anchor for Technology One's delivery model.
Direct peers
- Dataprise: Mid-Atlantic and national MSP/MSSP offering managed IT, cybersecurity, and cloud services to SMB and mid-market clients. Comparable in MSSP capabilities (SOC, endpoint security) and vertical SMB focus.
- CMIT Solutions: National franchise MSP/MSSP serving SMBs with managed IT, cybersecurity, and compliance services across the US. Closely comparable to Technology One in SMB customer segment, subscription managed services model, and emphasis on relationship-driven local support.
- ITsavvy: National MSP and IT solutions provider offering managed services, cybersecurity, and cloud to SMB and mid-market clients. Comparable in managed services breadth, MSSP capabilities, and partner ecosystem (Lenovo, SentinelOne, etc.).
- Ntiva: Mid-market and SMB MSP/MSSP providing managed IT, cybersecurity, and cloud services with 24/7 help desk and SOC capabilities. Comparable in service mix, recurring revenue model, and SMB/mid-market customer base.
- Corsica Technologies: Managed IT and cybersecurity provider serving SMB and mid-market clients with managed services, SOC, and compliance offerings. Comparable in subscription managed services model and SMB cybersecurity focus.
- NexusTek: Managed IT services and cybersecurity provider focused on SMB and mid-market clients with cloud, managed security, and help desk offerings. Closely comparable in MSSP positioning and SMB vertical coverage.
- Ascend Technologies: Regional MSP/MSSP delivering managed IT, cybersecurity, and compliance services to SMBs. Comparable in subscription managed services model, vertical SMB focus, and SOC-driven security offering.
- Vector Choice: Regional MSP/MSSP providing managed IT, cybersecurity, and cloud services primarily to SMB clients in the US Southeast. Closely comparable in geography, vertical SMB focus, and MSSP service mix.
Broad incumbents
- Thrive: Large national managed services provider offering cybersecurity, cloud, and managed IT to SMB through enterprise. Overlaps in MSSP and SMB managed services but operates at materially larger scale across multiple geographies.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights7 records
Customer concentration
Technology One social profiles
Digital presenceTechnology One compliance and trust
Trust signalCompliance1 record
Technology One financial estimates
Financial estimateRevenue estimate
Valuation estimate
Technology One leadership team
Management profileNumber of profiles
Profiles1 record
Technology One funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Technology One M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Technology One
What does Technology One do?
Technology One is a Managed Service Provider (MSP) and Managed Security Service Provider (MSSP) delivering 24/7 managed IT, network and email security, backup and business continuity, virtualization, cloud services, and compliance solutions (including PCI DSS) to small businesses. The offering is delivered via a 100+ engineer Help Desk, a 12-engineer Security Operations Center, and a 500+ engineer Network Operations Center, with industry-tailored packages for dental, manufacturing, warehouse, and agricultural clients.
Is Technology One a public or private company?
Technology One is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Technology One founded?
Technology One was founded in 2005. It employs 1 to 10 people.
Where is Technology One based?
Technology One is headquartered in Americus, United States, in the North America region.
How does Technology One make money?
Three revenue lines are on record. Managed IT Services are the primary driver. The others are managed Security Services and professional Services.
Who are Technology One's main competitors?
ConnectWise is listed as an others. Direct peers are Dataprise, CMIT Solutions, ITsavvy, Ntiva, Corsica Technologies, NexusTek, Ascend Technologies and Vector Choice. Thrive is listed as a broad incumbent.
Does Technology One have an API?
No public API is recorded for Technology One.
What industry is Technology One in?
Technology One's product category is Managed IT Services. Its primary akta.pro industry code is BPAKAHAA, Managed Security Services (MSSP) & 24/7 SOC Operations, with a secondary code of BPAEADAB, Security Operations Center (SOC) as a Service. Its NAICS code is 541513 and its SIC code is 7370.