Hold my luggage

What Hold my luggage does

Hold My Luggage, operated under the legal entity Airpass Connections, is a private luggage storage and delivery service based in Orlando, Florida. The company operates a walk-in counter inside Orlando International Airport (MCO) Terminal B, Level 1, and runs additional service locations at Bayside Marketplace in Downtown Miami and in Downtown Atlanta near Hartsfield-Jackson International Airport (ATL). Its core product is per-bag daily luggage storage at $8 per bag per day, complemented by mobile pickup and delivery of luggage to/from hotels, Airbnb properties, cruise ports, and other customer-specified locations. Add-on services include skycap assistance at baggage carousels, lost or delayed luggage retrieval (with a $25 search fee), a VIP concierge tier for off-hours service starting at $125, and discounted group rates of $7 per bag for 20+ bags. Gift cards are sold online as a supplementary offering.

The business model is direct-to-consumer with high fragmentation across use cases: air travelers with layovers or early arrivals, cruise passengers arriving/departing at Port of Miami, business travelers needing hands-off luggage handoffs, and sports teams or large groups managing bulk luggage. Pricing is usage-based for storage and transaction-fee-based for delivery and retrieval. The company does not disclose any proprietary technology, mobile application, or software platform; customer engagement is conducted through phone, WhatsApp, email, and a basic website booking system, supplemented by social media presence on Twitter, Instagram, and Facebook. The company has one to ten employees, no disclosed outside funding, no parent company, and Ryan Godoy is identified as the primary contact.

The company competes primarily against airline baggage fees (which it positions its $8/bag/day rate against), traditional airport lockers, and hotel bell desks. Its primary competitive asset is the secured airport counter space at MCO Terminal B, which provides immediate physical access to traveler flow. Geographic reach is limited to three US metros in Florida and Georgia, and revenue, headcount, and financial performance are not publicly disclosed.

Name

Hold my luggage

Legal name

Airpass Connections

Website

https://holdmyluggage.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Hold My Luggage (Airpass Connections) is a private Orlando-based luggage storage and delivery service operating at MCO Airport, Downtown Miami, and Downtown Atlanta, serving air travelers, cruise passengers, business travelers, and large groups with per-bag storage and mobile delivery.

Ownership category

akta.pro rank

Product category

Travel Logistics Services

NAICS

General Warehousing and Storage (493110)

SIC

Public Warehousing & Storage (4220)

akta.pro primary industry

Baggage Services (Porters, Wrapping, Storage, Lost & Found) (THABALAG)

akta.pro secondary industries

Baggage Handling, Storage & Passenger Logistics (TLAHAEAD), Porterage, Meet-and-Greet & Shore Excursion Staging (TLAHAEAJ)

Keywords

• Luggage storage services
• Airport luggage delivery
• Travel logistics services
• Lost luggage retrieval
• Cruise port luggage handling

Headquarters

HQ city

Orlando

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Luggage Storage Services: Daily and multi-day luggage storage services charged per bag per day. No reservation required for walk-in customers.
2. Luggage Delivery Services: Airport-to-hotel/airbnb/cruise port delivery and pickup services with distance-based pricing. Includes VIP concierge services outside regular hours.
3. Luggage Retrieval Services: Search and retrieval of delayed or lost luggage with $25 search fee plus delivery costs.
4. Gift Cards: Online gift card sales for luggage storage services.
5. Group Luggage Services: Discounted rates for large groups (20+ bags) at $7 per bag, including sports/team luggage handling.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Hold My Luggage operates secured luggage storage and delivery counters at Orlando International Airport (MCO) Terminal B, Bayside Marketplace in Miami, and Downtown Atlanta, charging $8 per bag per day for standard storage and fee-based delivery to hotels, Airbnbs, and cruise ports. The service also provides skycap assistance at baggage carousels, lost/delayed luggage retrieval, large-group handling for 20+ bags at $7 per bag, and an after-hours VIP concierge starting at $125.

Product overview

Hold My Luggage (operated by Airpass Connections) is a luggage storage and delivery service operating at airport and downtown locations in Orlando, Miami, and Atlanta. The core offering consists of secure luggage storage (daily or multiple-day) and delivery services to hotels, Airbnb, and cruise ports. Additional services include skycap assistance, long layover support, lost luggage retrieval, and VIP concierge services for after-hours needs. The company also offers discounted rates for large groups (20+ bags) and sells gift cards. Mobile luggage storage is available through a dedicated mobile platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Luggage Storage Services Safe and secure daily or multiple-day luggage storage at Orlando International Airport (MCO) Terminal B, Bayside Marketplace Miami, and Downtown Atlanta for $8 per bag per day. No reservation required for walk-in same-day service.
• Luggage Delivery Services Mobile delivery and pickup of luggage to and from airports, hotels, Airbnb, and cruise ports with distance-based pricing.
• Skycap Services / Cruise Port Luggage Hold Skycap assistance at airline baggage carousels to transport luggage to car, taxi, or Uber, plus pickup and delivery of luggage to and from cruise ports.
• Long Layover / Delayed Flights Service Assistance for travelers with long airport layovers, early hotel check-outs, or those unable to check bags until four hours before departure, including luggage storage and transport to/from local attractions.
• Lost Luggage Retrieval Search and retrieval service for delayed or lost bags with a $25 search fee plus distance-based delivery rates, with options for customer pickup or delivery.
• Large Group Luggage Service Discounted luggage handling for groups of 20+ bags at $7 per bag, including sports team and equipment luggage handling.
• VIP Concierge Service Premium after-hours luggage service outside regular 9AM-8PM operating hours (before 9AM, after 8PM, or holidays), starting at $125 plus storage and/or delivery costs.
• Gift Cards Digital gift cards available for online purchase via the Airpass Connections website, suitable for gifting luggage storage services on special occasions.

Quantifiable outcome

• $8 per bag per day vs $55-80 airline baggage fees for round trips
• +1 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators1 record

Recent moves5 records

Expansion highlights5 records

Direct peers

• Bounce: Largest global luggage-storage network with thousands of partner locations and a consumer app. Competes directly for the same airport/downtown traveler use cases that Hold My Luggage serves, at meaningfully greater scale.
• StowEasy: US-focused luggage storage and delivery service operating at major airports. Closest US-only direct comparable given airport-counter model and delivery-to-hotel offering.
• Luggage Free: Door-to-door luggage shipping and storage service for travelers. Direct overlap on the 'ship/store/deliver luggage instead of airline-checking' value proposition that Hold My Luggage markets.
• Nannybag: France-based luggage-storage network with online booking and partner shops. Pursues the same core use case (storing bags at airport/downtown locations) as Hold My Luggage.
• LuggageHero: Tech-led luggage-storage network partnering with local shops near airports and stations. Targets the same layover and pre-check-in traveler pain points and competes on booking convenience via mobile app.
• Radical Storage: International luggage-storage aggregator (Italy-based) with a network of cafes, hotels, and shops. Overlaps directly with Hold My Luggage's airport-adjacent and downtown storage value proposition.
• Sherpa Luggage Delivery: Door-to-door luggage delivery service for airline travelers. Competes with Hold My Luggage's mobile-delivery offering for the same 'skip airport baggage carousel' use case.

Broad incumbents

• Bags Inc. Established US airport baggage services provider (wrapping, shipping, lost luggage). Larger incumbent in the same airport-services category with broader national footprint.

Others

• Traveling Mailbox: Adjacent travel-logistics service (mail/package handling for travelers). Loose thematic comparison as a travel-focused logistics operator rather than a direct competitor.

Emerging players

• Vertoe: Short-term luggage and item storage platform with app-based booking. Competes in the same digital-storage category, though pivot toward broader 'anything-storage' use cases has narrowed direct overlap.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights5 records

Customer concentration

• Xtwitter.com/holdmyluggage
• Facebookfacebook.com/pickupandstore
• Instagraminstagram.com/holdmyluggage
• LinkedInlinkedin.com/company/hold-my-luggage-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hold my luggage