Triage4Pediatrics

What Triage4Pediatrics does

Triage4Pediatrics is a private, bootstrapped U.S. healthcare services company that provides after-hours telephone triage for pediatricians and their patients. Founded by Julie Ortiz, RN (RNC-TNP), the company operates from Plano/Dallas, Texas and serves more than 750 pediatric practices nationwide on a 24/7/365 basis, including holidays. The service is staffed by CPR-certified registered nurses, each required to have at least three years of pediatric experience (with employment postings requiring five years), and is overseen by a Medical Director under documented Quality Assurance standards. Clinical decision-making follows the standardized after-hours telephone triage protocols developed by Dr. Barton Schmitt, which the company has licensed as the operating framework for nurse guidance.

The core product is a subscription telephone triage service available to individual pediatricians and group pediatric practices. Nurses deliver patient advice when the physician's office is closed, call in pre-determined prescriptions to local pharmacies as directed by the physician, and send detailed documentation of every patient interaction to the physician's office by 9:00 a.m. the following morning. The service can be used regularly or on-demand, with pricing handled on a quote basis and billed annually — no public pricing or self-serve digital channel exists. Go-to-market is direct sales via phone and email, with the founder Julie Ortiz serving as the 24/7 primary contact; growth has been driven primarily by referrals and word-of-mouth among pediatricians rather than paid digital marketing.

The company is a single-product, founder-led services business with no external investors, no parent company, and no disclosed funding. Customer relationships are long-tenured, with multiple practices citing 11-13 year partnerships. The technology stack is intentionally low-tech — telephone-based service delivery backed by standardized protocols and human nursing — with no app, no API, and no disclosed digital product surface. Revenue, headcount, and contract values are not publicly disclosed, though the 51-100 employee range and 750+ customer base are consistent with a mid-single-digit-million-dollar services operation.

Name

Triage4Pediatrics

Legal name

Triage4Pediatrics

Website

https://triage4pediatrics.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

51–100 employees

Short description

Triage4Pediatrics is a private, bootstrapped U.S. company providing 24/7 after-hours telephone triage for pediatricians and pediatric practices. Founded in 2019 by Julie Ortiz, RN, and based in Plano/Dallas, Texas, it serves more than 750 pediatric practices nationwide using CPR-certified RNs and Dr. Barton Schmitt standardized protocols on a subscription basis.

Ownership category

akta.pro rank

Product category

Pediatric Triage Services

NAICS

Telephone Call Centers (56142), Offices of Physicians (6211)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Nurse Triage & Clinical Call-Center Teletriage Platforms (HLALAJAC)

akta.pro secondary industries

Pediatric Urgent Care Telehealth Platforms (HLALAJAE), Virtual Urgent Care & On-Demand Teletriage Services (HLAFADAJ)

Keywords

• Pediatric telephone triage
• After-hours nurse triage
• Pediatric nursing services
• Telephone triage protocols
• Pediatric patient advice

Headquarters

HQ city

Plano

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. After-Hours Pediatric Triage Services: Subscription-based telephone nursing care service for pediatricians, available 24/7/365. Provides after-hours advice, documentation, prescription calling, and patient triage. Can be used regularly or on-demand.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Triage4Pediatrics is a complete after-hours telephone triage service for pediatricians and their patients. It is staffed by CPR-certified registered nurses with at least three years of pediatric experience who use the standardized Dr. Barton Schmitt protocols to provide after-hours advice, prescription calling to local pharmacies, and next-morning documentation delivery to physician offices. The service operates 24/7/365 nationwide, including evenings, nights, weekends, and holidays, allowing pediatric practices to outsource their after-hours patient call coverage.

Product overview

Triage4Pediatrics operates as a single unified after-hours pediatric telephone triage service, staffed by CPR-certified registered nurses with at least three years of pediatric experience. The core service uses standardized Dr. Barton Schmitt protocols and is overseen by a Medical Director. Additional components include prescription calling to local pharmacies, morning documentation delivery to physician offices, and 24/7/365 availability. The service is available nationwide to over 750 pediatricians.

Differentiator

Problem solved

Functional benefit

Products and services

• After-Hours Pediatric Telephone Triage Service A complete after-hours telephone nursing triage service for pediatricians and their patients, staffed by CPR-certified RNs with pediatric experience and using Dr. Barton Schmitt standardized protocols to provide advice, prescription calls to local pharmacies, and next-morning documentation to physician offices. Available 24/7/365 nationwide to pediatricians and pediatric practices.

Quantifiable outcome

• Serves over 750 pediatricians nationwide
• +1 more outcomes

Named customers9 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• Dr. Barton SchmittcoreOthersDr. Barton Schmitt developed standardized after-hours telephone triage protocols that Triage4Pediatrics uses to guide their nurses in providing care to pediatric patients when physicians are unavailable. These protocols represent the clinical foundation of the service.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Doctor On Demand: Doctor On Demand provides virtual urgent, primary, and behavioral health visits including pediatric care via a digital platform. It overlaps with Triage4Pediatrics on the after-hours urgent care use case, but as a tech-enabled broad incumbent rather than a phone-based specialty service.
• Nemours Children's Health: Nemours is a major pediatric health system offering its own after-hours nurse triage lines and pediatric telehealth. It competes with Triage4Pediatrics by providing in-house triage to affiliated practices and is a benchmark for in-system alternatives.
• Teladoc Health: Teladoc is a large incumbent general telehealth platform that includes pediatric urgent care among many other specialties. It competes for the same after-hours and on-demand care budget at pediatric practices and health systems, but as part of a broad portfolio.
• MDLIVE: MDLIVE is a telehealth platform offering virtual urgent, primary, and behavioral health visits. While not pediatric-specialized, it overlaps with Triage4Pediatrics on the after-hours triage and on-demand care use case as a broad incumbent.
• Amwell: Amwell is a broad telehealth platform serving health systems, plans, and employers with virtual care including pediatric services. It overlaps with Triage4Pediatrics in the after-hours/on-demand triage space but competes through enterprise contracts and a tech platform rather than nurse triage specialization.
• LiveHealth Online: LiveHealth Online is Anthem-affiliated telehealth platform providing on-demand video visits including pediatric services. It is a broad incumbent alternative to Triage4Pediatrics for practices and parents seeking after-hours pediatric care through a digital channel.

Direct peers

• TriageLogic: TriageLogic provides outsourced nurse telephone triage services and after-hours call center coverage for physician practices. It is the most direct analog to Triage4Pediatrics, applying similar standardized protocols and nurse-staffed models to medical practices.
• Carenet Healthcare Services: Carenet operates 24/7 nurse triage and healthcare contact center services for health plans, providers, and employers. Its clinical call-center model and pediatric-adjacent offerings make it a close operational peer to Triage4Pediatrics.

Emerging players

• Anytime Pediatrics: Anytime Pediatrics offers a video-based telehealth platform purpose-built for pediatric practices. It competes for the same after-hours and on-demand pediatric visit use case as Triage4Pediatrics but with a modern app/digital UX.
• Blueberry Pediatrics: Blueberry Pediatrics provides on-demand pediatric care via a mobile app with chat, video, and asynchronous visits. It is an emerging digital alternative to traditional after-hours nurse triage services targeting pediatric practices and parents.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/triage4pediatrics

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Triage4Pediatrics