De Overstap

What De Overstap does

De Overstap is a Dutch professional services firm founded in 2000, headquartered in Hengelo with regional offices in Zwolle and Enschede, providing reintegration (re-integratie), job coaching (jobcoaching), career guidance, second-track reintegration, and Wmo ambulatory care (ambulante begeleiding) across Oost-Nederland (Eastern Netherlands). The organization serves three principal customer groups: municipalities (gemeenten) and UWV as commissioning bodies that purchase re-integration, participation, and ambulatory care services under frameworks including the Participatiewet and Wmo; employers (werkgevers) purchasing absenteeism management, second-track re-integration, duurzame inzetbaarheid advisory, and on-the-job coaching for employees with work limitations; and job seekers (werkzoekenden), including Wajong beneficiaries and individuals with autism, ADHD, or psychiatric conditions, who access career support, application training, and placements. Service delivery is delivered by SKJ-registered coaches, re-integratieconsulenten, and ambulant begeleiders, supported by ISO 9001 quality certification and intake portals (Dashboard Sollicitanten, Dashboard Werkgever); no proprietary AI, machine learning, or algorithmic matching platform is disclosed.

The firm's revenue model is predominantly professional services revenue from government-commissioned contracts (Wmo ambulatory care, Participatiewet re-integration, UWV jobcoaching and werkfit trajecten) plus direct employer engagements. Documented 2025 outcomes include 50 completed UWV re-integration trajectories, 115 job coaching trajectories with 95.7% post-coaching retention (vs 80% UWV benchmark), 75% of candidates placed in suitable employment, and an 8.5/10 client satisfaction rating for ambulatory care. The organization maintains strategic partnerships with Wijkracht Hengelo, multiple Twente-region youth welfare organizations, and a network of municipal commissioning partners across at least twelve municipalities.

Underlying technology is intentionally limited: the stack consists of a WordPress-based website (overstap.nl) with content/news publishing, social media presence (LinkedIn, Facebook, X, YouTube), email newsletter, online intake dashboards, and a vacancy platform. There is no disclosed proprietary matching algorithm, no predictive analytics layer, and no integrated case-management SaaS. Distribution combines direct sales/account management for employer and municipal accounts, community-led referral networks in Oost-Nederland, and self-service intake via web forms and dashboards. The go-to-market is sales-led and community-led, anchored in personal relationships with municipalities, UWV, regional employers, and welfare partners.

Name

De Overstap

Legal name

De Overstap

Website

https://overstap.nl

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

De Overstap is a Dutch professional services firm providing reintegration, job coaching, and Wmo ambulatory care for municipalities, UWV, employers, and job seekers across Oost-Nederland, delivered from offices in Hengelo, Zwolle, and Enschede.

Ownership category

akta.pro rank

Product category

Reintegration and Employment Support Services

NAICS

Employment Services (5613), Vocational Rehabilitation Services (6243)

SIC

Services-Employment Agencies (7361)

akta.pro primary industry

Group Outplacement Programs (Employer-Sponsored) (BPACAOAB)

akta.pro secondary industries

Employee Onboarding & Offboarding Administration (BPAAAIAA), Dislocated Worker & Rapid Response / Reemployment Programs (EDAAAOAF), Redundancy & Layoff Support Services (RIF Planning & Communications) (BPACAOAF)

Keywords

• Job coaching services
• Reintegration services
• Ambulatory care support
• Career guidance
• Workforce reintegration

Headquarters

HQ city

Hengelo

HQ country

Netherlands

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Government-funded re-integratie en participatie: De Overstap derives revenue from commissioned re-integration and participation contracts with municipalities (via Wmo/Participatiewet) and UWV for job seekers, outplacement, job coaching, and second-track re-integration services.
2. Employer-funded services: Direct engagement with employers for job coaching, absenteeism management, duurzame inzetbaarheid (sustainable employability) advisering, and second-track re-integratie. These services are funded directly by employers or via UWV/municipal subsidy frameworks.
3. Ambulante begeleiding (Wmo): Ambulatory care and support services funded through the Wmo (Wet maatschappelijke ondersteuning), provided to individuals needing support with independent living, social participation, and daily structure in Oost-Nederland.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

De Overstap delivers professional reintegration, job coaching, and ambulatory care (Wmo) services to job seekers, employers, municipalities, and UWV in Eastern Netherlands. Services include werkfit trajectories, second-track reintegration, outplacement, career guidance, sustainable employability advisory, trial placements, and youth ambulatory support, delivered in person and via online dashboards from offices in Hengelo, Enschede, and Zwolle.

Product overview

De Overstap is a reintegration and care organization offering a comprehensive portfolio of employment support services from locations in Hengelo and Zwolle, serving Eastern Netherlands. The core offering consists of ambulatory care (Wmo), job coaching, reintegration programs, career guidance, and second-track reintegration services. These services are delivered through both traditional counseling and digital platforms (Dashboard Sollicitanten and Dashboard Werkgever). The organization specializes in supporting people with autism, youth guidance in Twente, and sustainable employability programs for employers. Services target job seekers, employees at risk of dropout, employers, municipalities, and UWV.

Differentiator

Problem solved

Functional benefit

Products and services

• Ambulante Begeleiding (Wmo) Ambulatory support under the Wmo helping people needing assistance with daily structure, administration, social contacts, self-reliance, and societal participation; provided across Oost-Nederland.
• Jobcoaching On-the-job personal guidance for people with work limitations, covering onboarding, skill development, workplace change adaptation, and employment retention.
• Re-integratietrajecten Reintegration programs for job seekers, including werkfit (work-ready) trajectories and pathways to sustainable employment via UWV and municipal contracts.
• Loopbaanbegeleiding Career guidance for job seekers and employees, supporting career development, transitions, and finding appropriate work.
• Tweede Spoor Re-integratie Second-track reintegration when return to the original employer is not possible; includes coaching, vocational research, and mediation to find suitable work with a new employer.
• Outplacement Support for employees transitioning to new employment, including work-to-work trajectory guidance.
• Duurzame Inzetbaarheid Sustainable employability services for employers, including advice, coaching, and support for employees at risk of dropout.
• Proefplaatsing Trial placement allowing employers to evaluate potential employees with work limitations before permanent employment commitment.
• Jeugdbegeleiding Twente

Quantifiable outcome

• 95.7% of job coaching participants remain employed after their coaching trajectory (2025 results, vs. 80% national benchmark)
• +4 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

21 partnerships are on record, tiered core and minor.

• Wijkracht HengelocoreStrategic or Co-development Partner · 1 January 2025De Overstap collaborates closely with Wijkracht Hengelo following the 2025 change in care commissioning from the municipality to Wijkracht Hengelo. Both organizations conduct vraagverheldering (needs assessment) together, share shorter communication lines, and coordinate on client support. The partnership enables low-threshold access to ambulatory care for residents.
• UWVcoreStrategic or Co-development PartnerUWV is the primary government commissioning body for De Overstap's re-integratie, werkfit, and job coaching services. De Overstap holds active UWV contracts and undergoes annual performance reviews. In 2025, results reviewed with UWV contract manager showed excellent performance.
• Gemeente HengelocoreStrategic or Co-development PartnerMunicipal partner for Wmo ambulatory care, re-integratie and participatie services in Hengelo. De Overstap's services are commissioned by the municipality and coordinated via the Wijkracht Hengelo framework.
• Gemeente EnschedecoreStrategic or Co-development PartnerMunicipal partner in the Twente region for Wmo ambulatory care services and re-integratie.
• Gemeente KampencoreStrategic or Co-development PartnerMunicipal partner in the Zwolle region. Case example: a resident of Kampen (Marloes) was supported by De Overstap to obtain a permanent contract at the municipality.
• Gemeente ZwollecoreStrategic or Co-development PartnerMunicipal partner in the Zwolle region. De Overstap has an office location in Zwolle and provides multiple services under municipal commissioning.
• Gemeente DeventercoreStrategic or Co-development PartnerMunicipal partner in the region for Wmo ambulatory care and re-integratie services.
• Gemeente HardenbergcoreStrategic or Co-development PartnerMunicipal partner in the region for Wmo ambulatory care and re-integratie services.
• Gemeente OmmencoreStrategic or Co-development PartnerMunicipal partner for Wmo ambulatory care services.
• Gemeente WesterveldcoreStrategic or Co-development PartnerMunicipal partner for Wmo ambulatory care services.
• Gemeente SteenwijkerlandcoreStrategic or Co-development PartnerMunicipal partner for Wmo ambulatory care services.
• Gemeente ZwartewaterlandcoreStrategic or Co-development PartnerMunicipal partner for Wmo ambulatory care services.
• Gemeente Olst-WijhecoreStrategic or Co-development PartnerMunicipal partner for Wmo ambulatory care services.
• Gemeente WierdencoreStrategic or Co-development PartnerMunicipal partner for Wmo ambulatory care services.
• Rch - Richtinggevers AdviesbureauminorStrategic or Co-development PartnerPartner in a collaboration initiative for youth in Twente (samenwerking voor jongeren in Twente), along with InVia Talentenfabriek, ZaZ Welzijn, React Twente, and Visie Groep Zorg & Werk.
• InVia TalentenfabriekminorStrategic or Co-development PartnerPartner in a collaboration initiative for youth in Twente, focused on employment and social participation for young people.
• ZaZ WelzijnminorStrategic or Co-development PartnerPartner in a collaboration initiative for youth in Twente, focused on youth welfare and social participation.
• React TwenteminorStrategic or Co-development PartnerPartner in a collaboration initiative for youth in Twente.
• Visie Groep Zorg & WerkminorStrategic or Co-development PartnerPartner in a collaboration initiative for youth in Twente, focused on care and employment integration.
• Stichting Onder DakminorOthersListed as an interesting link partner on the De Overstap website.
• JobpersonalityminorOthersListed as an interesting link partner providing a competentietest (competency test) tool.

Scale indicators11 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Randstad Nederland: Randstad is the largest staffing and HR services provider in the Netherlands, operating across placement, re-integratie, and outplacement through Randstad HR Solutions. Overlaps with De Overstap's employer and government-sponsored re-integratie services but operates at significantly larger scale and broader geography.
• Adecco Nederland: Adecco is a major global staffing and workforce solutions provider with operations across the Netherlands, including placement, outplacement, and re-integratie offerings. Comparable in B2B career transition services; competes for the same employer-funded contracts at greater scale.
• ManpowerGroup Nederland: ManpowerGroup is a global staffing and workforce solutions firm with a substantial Netherlands presence providing recruitment, outplacement, and career transition services. Comparable to De Overstap in employment and re-integratie services, but with national reach and broader portfolio.

Direct peers

• Werk Pro: Werk Pro is a Dutch regional re-integratie and participation provider delivering werkfit-trajecten, job coaching, and municipal participation services. Closely comparable in target customer (job seekers, municipalities, UWV) and contracted service model.
• Driekleur Re-integratie: Driekleur is a Dutch re-integratie organization providing outplacement, jobcoaching, and career transition services to individuals and employers. Comparable in outplacement and reintegration service mix and employer-funded revenue stream.
• USG Restart: USG Restart is the re-integratie and outplacement division of USG People, providing jobcoaching, second-track re-integratie, and career transition services across the Netherlands. Comparable to De Overstap in B2G/B2B re-integratie proposition and traject funding structure.
• Pivoton: Pivoton is a Dutch re-integratie and jobcoaching organization serving job seekers and employers with UWV and municipal contracts. Directly comparable to De Overstap in service portfolio (re-integratietrajecten, jobcoaching, outplacement) and B2G commissioning model.

Regional players

• Lister: Lister is a Dutch regional care organization providing supported housing and ambulatory guidance for clients with psychiatric vulnerabilities in Utrecht and surrounding regions. Comparable in ambulante begeleiding and support services for clients with psychiatric and labor-market barriers.
• Incluzio: Incluzio is a Dutch social-services provider delivering Wmo ambulatory care, participation, and re-integratie services commissioned by Dutch municipalities. Comparable to De Overstap's ambulante begeleiding (Wmo) and participation tracks, particularly for contracted social care delivery.
• MEE Oost: MEE Oost is a regional Dutch organization supporting people with disabilities and barriers to employment in Eastern Netherlands through coaching, participation, and information services. Directly comparable to De Overstap in client base (Wajong, autism, labor market distance) and Oost-Nederland geography.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/deoverstap
• YouTubeyoutube.com/user/deoverstap1
• Facebookfacebook.com/DeOverstap
• LinkedInlinkedin.com/company/adviesbureau-de-overstap

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about De Overstap