Arcadium Technologies
Arcadium Technologies provides CRM, inventory, deal management, and analytics software purpose-built for heavy-duty truck, trailer, and equipment dealerships, serving over 1,000 dealerships across North America through deep integrations with major DMS providers and OEMs.
- Company typePrivate
- Founded2015
- HeadquartersHurst, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Arcadium Technologies does
Arcadium Technologies is a vertical SaaS provider of CRM, vehicle inventory, deal management, appraisal, and analytics software purpose-built for heavy-duty truck, trailer, and equipment dealerships. Founded in 2015 and headquartered in Hurst, Texas, the company serves over 1,000 dealerships primarily across North America (USA and Canada), addressing the operational complexity of multi-stakeholder sales environments spanning sales teams, F&I staff, parts, and service departments. The platform is positioned as a comprehensive dealer solution targeting customer acquisition, retention, and sales efficiency in a narrow vertical that horizontal CRM vendors do not serve well.
The product is built on Microsoft .NET technology with Selligent CRM as the core engine (the broader Selligent platform reportedly has 40,000+ global users) and is delivered either as an Application Service Provider (ASP) cloud deployment on redundant data centers with 24/7 support, or as a traditional on-premise server install. Arcadium is deeply integrated with all three major heavy-duty dealer management system providers (Procede, CDK Global, Karmak) and with OEM partners including Freightliner, International, Mack, Volvo, Peterbilt, Kenworth, Western Star, John Deere, and Icbus. It also integrates with DocuSign, RingCentral, Assurant, NTP/Premium 2000+, Fusable RigDig, Comvoy, bidadoo/eBay, Constant Contact, and SSO providers (Azure AD / Office 365), creating a unified 360-degree view of customer, inventory, and financial data.
Arcadium operates on a recurring subscription model with quote-based, non-public pricing distributed through direct enterprise field sales supported by channel partnerships with DMS providers and OEM dealer networks. Following its April 2026 acquisition by Work Truck Solutions, Arcadium operates as a dedicated division under President Tim Cline, complementing Work Truck Solutions' light/medium-duty CRM and the Comvoy marketplace with Arcadium's heavy-duty platform.
Arcadium Technologies firmographics
Firmographics- Name
- Arcadium Technologies
- Legal name
- Arcadium Technologies, LLC
- Website
- https://arcadiumtech.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Acquired
- Headcount range
- 11–50 employees
- Short description
- Arcadium Technologies provides CRM, inventory, deal management, and analytics software purpose-built for heavy-duty truck, trailer, and equipment dealerships, serving over 1,000 dealerships across North America through deep integrations with major DMS providers and OEMs.
- Ownership category
- akta.pro rank
Arcadium Technologies industry classification
Industry- Product category
- Dealer Management Software (Heavy-Duty Truck & Equipment)
- NAICS
- Computer and Computer Peripheral Equipment and Software Merchant Wholesalers (42343)
- SIC
- Wholesale-Computers & Peripheral Equipment & Software (5045)
- akta.pro primary industry
- Enterprise Application License Advisory, Vendor Management & Optimization (BPAEAGAO)
Keywords
Where Arcadium Technologies is headquartered
LocationHeadquarters
- HQ city
- Hurst
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Arcadium Technologies business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- SaaS Subscription (ASP): Arcadium delivers its software via an Application Service Provider (ASP) model, where dealers access the full product suite via a secured internet connection without purchasing additional servers. This is a recurring subscription model with dealers paying for ongoing access to the CRM, inventory, deal management, appraisal, and analytics modules. On-premise server deployment is also available as an alternative delivery method.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | ASP subscription model — per-dealership recurring subscription for full product suite access |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels5 records
Arcadium Technologies product offering
Product offeringCore offering
Arcadium Technologies provides a unified dealer management platform purpose-built for heavy-duty truck, trailer and equipment dealerships, centered on a heavy-duty-specific CRM engine with integrated inventory management, deal desking, mobile appraisal, and analytics modules. The platform is delivered via Application Service Provider (ASP / cloud-hosted) or on-premise deployment, integrates bidirectionally with leading Dealer Management Systems (Procede, CDK Global, Karmak), and is sold on a recurring subscription basis. It serves over 1,000 dealerships globally with deep OEM and protection-product integrations.
Product overview
Arcadium Technologies offers a unified dealer management platform built around five core modules: the flagship CRM (Customer), Inventory Management, Deal Management, Appraisal, and Analytics. The platform is delivered via ASP (cloud-hosted) or on-premise deployment. All modules share a common database and DMS integration layer, enabling seamless data flow across sales, inventory, customer management, and financial workflows. The system targets heavy-duty truck, trailer, and equipment dealerships with industry-specific customization built on the Selligent CRM engine and Microsoft .NET technology.
Differentiator
Problem solved
Functional benefit
Products and services
- Arcadium CRM (Customer)
Quantifiable outcome
- Significantly reduced manual entry errors through direct API feed from OEM (DTNA)
- +4 more outcomes
Companies that use Arcadium Technologies
Customer profileNamed customers7 records
Segments1 record
Ideal customer profiles2 records
Arcadium Technologies technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration14 records
Feature7 records
Arcadium Technologies partnerships and signals
Strategic signalPartnerships
17 partnerships are on record, tiered flagship and core.
- Work Truck SolutionsflagshipWork Truck Solutions acquired Arcadium Technologies in April 2026, with Arcadium operating as a dedicated division under President Tim Cline. The acquisition complements Work Truck Solutions' existing light/medium-duty CRM with Arcadium's heavy-duty CRM platform, creating comprehensive CRM and desking technology across all commercial vehicle segments. The acquisition includes integration with Work Truck Solutions' inventory management, digital merchandising, and Comvoy marketplace offerings.
- AssurantcoreAssurant partnered with Arcadium to integrate its Heavy Truck Extended Service Contract into Arcadium's dealership management platform. The integration enables truck dealership sales professionals to quickly quote and contract Assurant's protection product directly within Arcadium's sales management tools, eliminating duplicate data entry, speeding up the sales process, and reducing data errors. Expected to lead to better-informed buyers, higher attachment rates, and faster transactions.
- FusablecoreFusable integrated its RigDig data into Arcadium's workflows and CRM, providing dealers with comprehensive fleet data including estimated vehicle counts, average model age, brand preferences, lease ratios, and Prospect Profile Reports. This enables dealers to access customer and prospect data directly within the Arcadium CRM for data-driven decision-making, without the burden of manual data upkeep.
- National Truck Protection (NTP) / Premium 2000+coreNTP Co. partnered with Arcadium to develop a customized technology platform enabling NTP and Premium 2000 dealer partners to quote, sell, and submit equipment protection service contracts directly within Arcadium. The integration allows a service contract to be added, priced, and purchased in minutes without leaving the Arcadium system where truck deals are assembled.
- Procede SoftwarecoreProcede is a DMS provider whose platform integrates with Arcadium. Arcadium's inventory management, deal processing, and CRM data synchronize with Procede's DMS, marketing partners, and dealer websites. Vanguard Truck Centers specifically cited the Procede integration as a key value driver.
- CDK GlobalcoreCDK Global is a major DMS provider with integrated connectivity to Arcadium's platform. Arcadium pushes final deal details to CDK's accounting, inventory and customer databases as part of the deal management workflow.
- KarmakcoreKarmak is a DMS provider integrated with Arcadium's platform, enabling synchronized data flow between Arcadium's CRM/inventory/deal management modules and Karmak's dealer management system.
- FreightlinercoreFreightliner is an OEM partner with deep integration into Arcadium's platform. Arcadium's API feed from Daimler Truck North America (DTNA/Freightliner) directly populates the CRM, significantly reducing manual entry errors for Freightliner dealers.
- Volvo TruckscoreVolvo Trucks is an OEM partner integrated with Arcadium's platform, enabling data connectivity between Volvo dealer inventory/sales systems and Arcadium's CRM and deal management tools.
- Mack TruckscoreMack Trucks is an OEM partner integrated with Arcadium's platform, enabling data connectivity between Mack dealer inventory/sales systems and Arcadium's CRM and deal management tools.
- PeterbiltcorePeterbilt is an OEM partner integrated with Arcadium's platform, enabling data connectivity between Peterbilt dealer inventory/sales systems and Arcadium's CRM and deal management tools.
- KenworthcoreKenworth is an OEM partner integrated with Arcadium's platform, enabling data connectivity between Kenworth dealer inventory/sales systems and Arcadium's CRM and deal management tools.
- Western StarcoreWestern Star is an OEM partner integrated with Arcadium's platform, enabling data connectivity between Western Star dealer inventory/sales systems and Arcadium's CRM and deal management tools.
- International (Navistar)coreInternational (Navistar) is an OEM partner integrated with Arcadium's platform, enabling data connectivity between International truck dealer inventory/sales systems and Arcadium's CRM and deal management tools.
- John DeerecoreJohn Deere is an OEM partner integrated with Arcadium's platform, serving the heavy equipment dealer segment alongside heavy-duty trucks and trailers.
- IcbuscoreIcbus is an OEM partner integrated with Arcadium's platform, serving the bus and commercial vehicle dealer segment.
- DocuSigncoreDocuSign provides electronic signature integration within Arcadium's deal management workflow, enabling paperless signature support for form integration and deal completion.
Scale indicators4 records
Recent moves6 records
Expansion highlights3 records
Arcadium Technologies competitors and assessment
Company assessmentDirect peers
- Procede Software: Provider of dealer management software for the commercial truck industry. Direct competitor and integration partner of Arcadium, serving many of the same heavy-duty dealerships in North America with DMS functionality that overlaps Arcadium's CRM and inventory modules.
- Karmak: Dealer management system provider for commercial vehicle and heavy equipment dealers. Both integration partner and competitor to Arcadium, offering DMS capabilities across the same heavy-duty truck and equipment dealer customer base.
- Comvoy: Commercial vehicle marketplace now operated by Work Truck Solutions post-Arcadium acquisition. Sister platform enabling dealer inventory syndication and lead generation, tightly integrated with Arcadium's CRM for a unified dealer-to-marketplace workflow.
- Work Truck Solutions: Acquiror of Arcadium in April 2026, providing CRM and digital merchandising for light and medium-duty commercial vehicle dealers. Now operates Arcadium as a dedicated heavy-duty division, making it the closest combined peer and parent ecosystem.
Others
- Truck Paper: Major online marketplace for new and used commercial trucks. Integration partner of Arcadium for inventory syndication. Adjacent ecosystem participant rather than direct software competitor, but represents a destination channel for dealer leads and listings.
- iManPro: Provider of inventory management and digital merchandising solutions for commercial vehicle dealers. Integration partner of Arcadium, enabling digital marketplace presence for used truck inventory — an ecosystem participant rather than direct CRM competitor.
Broad incumbents
- CDK Global: Large-scale dealer management system provider across automotive and heavy-duty segments. Serves many of the same commercial vehicle dealerships as Arcadium and is a certified integration partner, representing both a competitor and a critical channel dependency.
- Dealertrack: Provider of DMS and dealer technology solutions, owned by Cox Automotive. Competes with Arcadium across CRM and inventory functionality in commercial vehicle dealerships, and represents a broad-based incumbent with significant R&D resources.
- Reynolds and Reynolds: Major automotive DMS provider with established presence in franchised dealer technology. While primarily automotive, Reynolds' retailing platform overlaps with Arcadium's CRM and desking functionality and represents a horizontal competitor for larger dealer groups.
Emerging players
- PBS Systems: Provider of dealership management systems across automotive, RV, marine, and powersports with growing presence in commercial vehicles. Competes for the same dealer software wallet, particularly with multi-line dealerships that sell heavy equipment alongside consumer vehicles.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Arcadium Technologies social profiles
Digital presenceArcadium Technologies financial estimates
Financial estimateRevenue estimate
Valuation estimate
Arcadium Technologies leadership team
Management profileNumber of profiles
Profiles3 records
Arcadium Technologies funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Arcadium Technologies M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Arcadium Technologies
What does Arcadium Technologies do?
Arcadium Technologies provides a unified dealer management platform purpose-built for heavy-duty truck, trailer and equipment dealerships, centered on a heavy-duty-specific CRM engine with integrated inventory management, deal desking, mobile appraisal, and analytics modules. The platform is delivered via Application Service Provider (ASP / cloud-hosted) or on-premise deployment, integrates bidirectionally with leading Dealer Management Systems (Procede, CDK Global, Karmak), and is sold on a recurring subscription basis. It serves over 1,000 dealerships globally with deep OEM and protection-product integrations.
Is Arcadium Technologies a public or private company?
Arcadium Technologies is a private company. It is classified as corporate owned and is currently acquired.
When was Arcadium Technologies founded?
Arcadium Technologies was founded in 2015. It employs 11 to 50 people.
Where is Arcadium Technologies based?
Arcadium Technologies is headquartered in Hurst, United States, in the North America region.
How does Arcadium Technologies make money?
One revenue line is on record: saaS Subscription (ASP).
Who are Arcadium Technologies's main competitors?
Direct peers on record are Procede Software, Karmak, Comvoy and Work Truck Solutions. Others are Truck Paper and iManPro. Broad incumbents are CDK Global, Dealertrack and Reynolds and Reynolds. PBS Systems is listed as an emerging player.
Does Arcadium Technologies have an API?
No public API is recorded for Arcadium Technologies.
What industry is Arcadium Technologies in?
Arcadium Technologies's product category is Dealer Management Software (Heavy-Duty Truck & Equipment). Its primary akta.pro industry code is BPAEAGAO, Enterprise Application License Advisory, Vendor Management & Optimization. Its NAICS code is 42343 and its SIC code is 5045.