Teledentix
Teledentix is a HIPAA-compliant telehealth software platform for dentistry, serving dental offices, mobile dental operators, dental service organizations, insurance carriers (Cigna, Humana), and nonprofits with video consultations, scheduling, referrals, and patient engagement tools.
- Company typePrivate
- Founded2016
- HeadquartersIrvine, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Teledentix does
Teledentix is a comprehensive telehealth software platform purpose-built for dentistry, developed and operated by Virtual Dental Care, Inc., a privately held company founded in 2016 and headquartered in Irvine, California. The platform consolidates live video, recorded video, chat, text, email, image, and document uploads into a HIPAA-compliant, HITRUST-certified, and SOC2 Type II-certified secure environment, supporting both synchronous (real-time) and asynchronous (store-and-forward) teledentistry workflows. The product lineup is organized as a core platform with modular add-ons: Teledentix Communicator targets fixed dental offices; Teledentix Pro targets mobile and portable dentistry operations with multisite scheduling and clinical tools; the Teledentix Insurance/Payer Solution is deployed with carriers including Cigna and Humana to deliver 24/7 virtual dental benefits to members; the Teledentix Collaboration Network enables licensed-provider referrals and communication; and Teledentix Cares is a 2022-launched grant program providing free software to qualifying nonprofits, schools, and public health agencies serving underserved populations.
The business model is primarily subscription-based, with monthly and annual tiers (Teledentix Basic at a low monthly fee with a free trial entry point), undisclosed enterprise pricing, and grant-funded access for nonprofit customers under Teledentix Cares. Go-to-market is a hybrid: product-led growth with a free trial for SMB dental offices, inside sales for mid-market prospects, and enterprise field sales plus channel/reseller relationships with insurance carriers for large deployments. The company serves dental offices, mobile dentistry operators, dental service organizations, dental hygiene schools, nonprofit dental clinics, insurance companies, and Medicare Advantage plans. Select enterprise customers include Onsite Dental (40+ treatment sites serving Boeing, Facebook, Uber), Virtudent, ProHEALTH Dental, Dentists on Demand, ARCH Orthodontics, Healthy Smiles, and Catawba Valley Community College.
Teledentix is venture-backed by Norwest Venture Partners (notably a prior investor in Uber and Spotify), Delta Dental of Washington, and Revere Partners, with no public listing. The company markets itself as operating the nation's largest teledentistry network. Its wholly owned subsidiary Teledentistry Network, Inc. supports network operations. Operating geographies are limited to the United States per published terms.
Teledentix firmographics
Firmographics- Name
- Teledentix
- Legal name
- Virtual Dental Care, Inc.
- Website
- https://get.teledentix.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Teledentix is a HIPAA-compliant telehealth software platform for dentistry, serving dental offices, mobile dental operators, dental service organizations, insurance carriers (Cigna, Humana), and nonprofits with video consultations, scheduling, referrals, and patient engagement tools.
- Ownership category
- akta.pro rank
Teledentix industry classification
Industry- Product category
- Teledentistry Software
- NAICS
- Telephone Call Centers (56142)
- SIC
- Telephone Communications (No Radiotelephone) (4813)
- akta.pro primary industry
- Dental Teleconsultation Marketplaces (HLALALAL)
- akta.pro secondary industries
- Emergency Dental Triage & Tele-Dentistry Services (HLABALAJ), Virtual Care Team Collaboration & Provider-to-Provider Teleconsult Platforms (eConsults) (HLALABAI), Healthcare On‑Demand Platforms (Telehealth, Home Care, Nursing) (BPAMAHAH)
Keywords
Where Teledentix is headquartered
LocationHeadquarters
- HQ city
- Irvine
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Teledentix business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations
Revenue model
- Subscription Services: Virtual Dental Care offers subscription-based services billed in advance on a recurring and periodic basis (monthly or annually). The platform offers different subscription tiers including Basic and Teledentix Pro. Subscriptions automatically renew unless cancelled. Fee-Based Services are also available for specific services.
- Free Trial: VDC may offer Services or a Subscription with a Free Trial for a limited period of time. Users may be required to enter billing information to sign up for the Free Trial.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Teledentix Basic - entry level subscription |
| Subscription | Monthly | Teledentix Pro - mobile dental software |
| Subscription | Monthly | Teledentix Communicator - for dental offices |
| Subscription | Annual | Teledentix Cares - nonprofit program |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels7 records
Teledentix product offering
Product offeringCore offering
Teledentix is a HIPAA-compliant teledentistry and mobile dental software platform that enables dental practices, mobile dentistry operators, insurance carriers and nonprofit dental programs to run virtual patient consultations, scheduling, referrals and provider-patient communications across video, chat, email and text. The platform is sold as modular products (Teledentix Pro for mobile dentistry, Teledentix Communicator for traditional offices, Teledentix Collaboration Network for provider referrals, and Teledentix Cares for nonprofit grant programs).
Product overview
Teledentix is a comprehensive mobile and teledentistry software platform developed by Virtual Dental Care, Inc. The offering operates as a unified platform-plus-modules architecture. At its core, Teledentix provides telecommunication tools (live video, recorded video, chat, text, email, image and document uploads) within a HIPAA-compliant, HITRUST- and SOC2-certified secure environment. The product lineup consists of three named modules serving distinct delivery models: Teledentix Communicator (for dental offices), Teledentix Pro (for mobile dentistry), and a payer/insurance solution enabling insurance companies to offer virtual dental benefits to members. Teledentix Basic serves as an entry-level tier. The Teledentix Collaboration Network adds peer-to-peer referral and provider communication capabilities. Teledentix Cares is a grant program variant for nonprofits and schools. Additional integrated capabilities include a patient engagement portal, digital forms with e-signature, online scheduling, remote case presentation, and treatment monitoring.
Differentiator
Problem solved
Functional benefit
Brands
- Teledentix Communicator: Teledentistry software solution for dental offices.
- Teledentix Pro
- Teledentix Cares
Products and services
- Teledentix Platform
- Teledentix Pro
- Teledentix Communicator
- Teledentix Collaboration Network
- Teledentix Cares
- Smart Scan (dental.com)
Quantifiable outcome
- 86% of patients said they were satisfied with their overall teledentistry experience and would recommend it to another person
- +5 more outcomes
Companies that use Teledentix
Customer profileNamed customers8 records
Segments6 records
Ideal customer profiles5 records
Teledentix technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature9 records
Teledentix partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered flagship, core and minor.
- CignaflagshipVirtual Dental Care and Cigna have teamed up to increase access to on-demand dental care including emergency care. Through VDC's Teledentix secure software, Cigna customers can connect to a dentist via video, text, chat, and email for instant support 24/7. This virtual care solution is part of Cigna Dental Health Connect, a suite of clinical programs designed to help employers provide meaningful dental care services tailored for their workforce.
- HumanacoreHumana provides software that connects patients virtually using the dedicated Teledentix platform. Humana members can launch on-demand virtual visits with in-network dentists, get answers to dental questions, access triage for dental emergencies, and obtain second opinions. Humana members can use teledentistry with $0 copay, no limit visits, no travel costs or time away from work/school.
- Catawba Valley Community CollegeminorCatawba Valley Community College Department of Dental Hygiene received a grant to use Teledentix Enterprise to help manage patient engagement, appointment bookings, and virtual screenings for dental hygiene students. The program helps eliminate barriers between the public and access to dental care starting with hygiene visits.
- Healthy SmilesminorHealthy Smiles is a nonprofit dental organization using Teledentix to make oral health services more accessible by bringing services of registered dental hygienist to community settings where patients are already present.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
Teledentix competitors and assessment
Company assessmentEmerging players
- Curve Dental: Curve Dental is a cloud-based dental practice management software that could embed telehealth features, competing for the same SMB dental office software budget as Teledentix Communicator.
- Candid: Candid delivers direct-to-consumer clear-aligner treatment with remote orthodontic monitoring and dentist-supervised telehealth check-ins - comparable as a tele-orthodontics use case served by Teledentix's orthodontic customers (e.g., ARCH Orthodontics).
Broad incumbents
- SmileDirectClub: SmileDirectClub pioneered direct-to-consumer orthodontics with remote impression/imaging and licensed dentist oversight - a broader incumbent using teledentistry workflows at consumer scale for clear-aligner treatment.
- eClinicalWorks: eClinicalWorks offers an integrated EHR + patient experience + telehealth platform used by dental and medical practices, competing for the same practice-software wallet as Teledentix Communicator.
- Teladoc Health: Teladoc Health is the largest US telehealth platform, used by major payers and employers; it competes for payer virtual-care budgets and could expand into dental-specific modules overlapping Teledentix's payer solution.
- Amwell: Amwell provides enterprise telehealth infrastructure for health systems and insurers - a broader incumbent whose payer and provider platforms overlap with Teledentix's enterprise/insurance go-to-market.
- Doxy.me: Doxy.me offers a free/tiered browser-based telehealth platform widely used by independent clinicians, including dentists - a horizontal incumbent competing for the same SMB dental virtual-visit budget as Teledentix Basic.
Direct peers
- Dentulu: Dentulu offers an on-demand teledentistry app and practice platform connecting patients to dentists via mobile-first virtual visits, directly overlapping with Teledentix's Communicator and patient engagement modules.
- MouthWatch: MouthWatch provides teledentistry hardware (intraoral cameras) and a TeleDent software platform enabling live and store-and-forward dental consultations - a direct competitor to Teledentix in dental-specific telehealth software.
Regional players
- Solutionreach (SR Health): Solutionreach provides patient engagement, reminders, and two-way communication software widely adopted in US dental practices - adjacent to Teledentix's patient portal, scheduling, and reminder features.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Teledentix social profiles
Digital presenceTeledentix compliance and trust
Trust signalCompliance3 records
Teledentix financial estimates
Financial estimateRevenue estimate
Valuation estimate
Teledentix leadership team
Management profileNumber of profiles
Profiles1 record
Teledentix subsidiaries and ownership
Company hierarchySubsidiaries1 record
Teledentix funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Teledentix M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Teledentix
What does Teledentix do?
Teledentix is a HIPAA-compliant teledentistry and mobile dental software platform that enables dental practices, mobile dentistry operators, insurance carriers and nonprofit dental programs to run virtual patient consultations, scheduling, referrals and provider-patient communications across video, chat, email and text. The platform is sold as modular products (Teledentix Pro for mobile dentistry, Teledentix Communicator for traditional offices, Teledentix Collaboration Network for provider referrals, and Teledentix Cares for nonprofit grant programs).
Is Teledentix a public or private company?
Teledentix is a private company. It is classified as venture growth investor backed and is currently operating.
When was Teledentix founded?
Teledentix was founded in 2016. It employs 11 to 50 people.
Where is Teledentix based?
Teledentix is headquartered in Irvine, United States, in the North America region.
How does Teledentix make money?
Two revenue lines are on record. Subscription Services are the primary driver. The others are free Trial.
Who are Teledentix's main competitors?
Emerging players on record are Curve Dental and Candid. Broad incumbents are SmileDirectClub, eClinicalWorks, Teladoc Health, Amwell and Doxy.me. Direct peers are Dentulu and MouthWatch. Solutionreach (SR Health) is listed as a regional player.
Does Teledentix have an API?
No public API is recorded for Teledentix.
What industry is Teledentix in?
Teledentix's product category is Teledentistry Software. Its primary akta.pro industry code is HLALALAL, Dental Teleconsultation Marketplaces, with a secondary code of HLABALAJ, Emergency Dental Triage & Tele-Dentistry Services. Its NAICS code is 56142 and its SIC code is 4813.