What Xenia does

Xenia (legal entity: Xenia Platform Inc.) is a Chicago-headquartered software company that builds an AI-powered, mobile-first operations execution platform for multi-location frontline organizations. Its core product unifies task management, operations workflows and templates (SOPs/checklists), inspections and audits, work orders and maintenance requests, team communication, analytics, and location hierarchy/permissions into a single mobile and web system with offline sync on iOS and Android. The platform is differentiated by an AI suite that includes a Template Agent (converts PDFs/SOPs into digital checklists), an Analytical Agent (plain-language querying of operational data), AI Photo Rollouts (computer-vision verification of brand, safety, and equipment standards), and AI Summaries (auto-generated executive reports), alongside add-on modules such as LoRaWAN-based temperature monitoring, inventory, document management, and preventative maintenance.

The company sells on a SaaS subscription basis, priced per user or per location with monthly billing, and offers a 14-day free trial with self-serve sign-up alongside an enterprise demo-led sales motion. It primarily serves multi-unit operators in restaurant/food service, retail, and convenience store verticals, with secondary expansion into hospitality and manufacturing. The customer base includes 300+ multi-location brands managing 12,000+ stores daily, with named logos spanning Dave's Hot Chicken, Adidas, Ace Hardware, Huck's Market, OnCue, TempStop, Zaxbys, Slim Chickens, Domino's, Chick-fil-A, and Hyatt. Xenia is SOC 2 Type I certified, holds a G2 High Performer badge with a 4.9/5 Capterra rating, and in November 2025 closed a $12 million Series A led by growth-equity firm PSG to expand AI capabilities and scale go-to-market in food service, convenience, and specialty retail.

Name

Xenia

Legal name

Xenia Platform Inc.

Website

https://xenia.team

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

51–100 employees

Short description

Xenia is an AI-powered, mobile-first operations execution platform for multi-location frontline organizations, delivering task management, inspections, work orders, and AI-driven compliance tools to restaurant, retail, convenience, and hospitality operators across 300+ brands and 12,000+ stores.

Ownership category

akta.pro rank

Product category

Frontline Operations Management Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management) (HDAEANAA)

Keywords

• Operations execution software
• Multi-location management
• Frontline task management
• Digital checklists
• Food safety compliance

Headquarters

HQ city

Chicago

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS Subscription: Subscription-based pricing on a per user or per location basis. Customers pay recurring fees to access the platform's operations management, compliance, and AI-powered features.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Xenia is an AI-powered mobile-first operations execution platform for multi-location frontline organizations. It provides task management, digital checklists/SOPs, inspections and audits, work orders, team communication, temperature monitoring, inventory tracking, preventative maintenance, analytics, and role-based access in one unified system. The platform's Xenia AI Suite adds Template Agent (SOP-to-checklist generation), Analytical Agent (natural language queries), AI Photo Rollouts (computer vision verification), and auto-generated executive summaries.

Product overview

Xenia is an AI-powered operations software platform designed for multi-location frontline organizations. The platform consists of a core unified system combining Task Management, Operations Workflows & Templates, Inspections & Audits, Work Orders & Requests, Team Communication & Resources, Analytics & Reporting, and Location Hierarchy & Permissions. Additional specialized modules include Temperature Monitoring (wireless IoT sensors), Inventory Management, Document & Records Management, and Preventative Maintenance. The platform's AI capabilities are delivered through the Xenia AI Suite, featuring Template Agent, Analytical Agent, AI Photo Rollouts, and Summaries. Available as mobile-first applications for iOS and Android with offline capability, the platform targets multi-unit operators in restaurant, retail, convenience store, and hospitality sectors serving brands including Dave's Hot Chicken, Adidas, Huck's, and Zaxbys.

Differentiator

Problem solved

Functional benefit

Products and services

• Xenia Platform (Core Operations Platform) AI-powered operations execution platform for multi-location organizations, providing mobile-first task management, checklists, inspections, work orders, and team communication in a unified system for frontline teams, managers, and executives.
• Task Management Automates daily task management across all locations with transparent task workflows that drive accountability from field to store, enabling assignment, tracking, and completion of daily procedures for multi-unit operators.
• Operations Workflows & Templates Provides automated templates and workflows with customizable forms, checklists, and logs to standardize task completion and deliver full visibility across all locations for multi-unit operators.
• Inspections and Audits Enables field teams and district managers to conduct consistent evaluations via mobile tools featuring smart logic, corrective actions, and offline capability with automatic sync for multi-location operators.
• Work Orders & Requests Streamlines equipment repairs and facility requests from submission to resolution, tracking maintenance work orders across hundreds of stores with complete visibility into costs, vendor assignments, and completion status.
• Team Communication & Resources Provides frontline teams with company announcements, training resources, policy documents, and team messaging in one mobile app for instant access across locations and roles.
• Temperature Monitoring Delivers 24/7 temperature monitoring with automated alerts via wireless sensors using LoRaWAN technology, supporting freezers, refrigerators, and Bluetooth-enabled temperature probes for food service and retail operators.
• Inventory Management Enables tracking of par levels and stock visibility across every location, allowing cataloguing of inventory items, logging quantities, setting minimum thresholds, and keeping teams accountable for stock levels.
• Document & Records Management Provides centralized digital document storage, file management, secure access, version history, and cloud-based sync with offline capability and ISO compliance for audit trail creation.
• Preventative Maintenance Combines scheduled work orders, detailed checklists, and comprehensive asset tracking for facility and equipment maintenance, integrating preventive maintenance with inspection workflows.
• Analytics & Reporting Provides dashboards and reports for work history, team performance, asset health, and operational needs with role-specific views and automated reporting to surface red flags and benchmark performance.
• Location Hierarchy & Permissions Offers customizable location hierarchies and role-based permissions mirroring organizational structure, controlling data visibility and deployment to appropriate locations.
• Xenia AI Suite AI-powered suite including Template Agent (generates SOPs from text), Analytical Agent (answers operational questions), AI Photo Rollouts (computer vision verification), and Summaries (auto-generated executive reports).
• Mobile App (iOS/Android) Native mobile applications for iOS and Android providing full platform access to frontline workers including tasks, checklists, inspections, work orders, documents, and AI features on any device.

Quantifiable outcome

• 94% task completion rate on daily opening, closing and food safety procedures
• +2 more outcomes

Named customers29 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

AI capability10 records

Feature10 records

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• ServiceNow: ServiceNow is a broad enterprise workflow and digital operations platform whose Field Service Management and HR Service Delivery modules overlap with Xenia's task management, inspections, and corrective action capabilities — a much larger incumbent selling into the same enterprise buyer.
• Salesforce Field Service: Salesforce Field Service and Industry Clouds (including Consumer Goods/Retail execution) overlap with Xenia's work order, inspection, and multi-location task management capabilities — a much larger CRM-driven incumbent competing for the same enterprise retail and operations buyers.

Direct peers

• SafetyCulture (iAuditor): SafetyCulture's iAuditor platform delivers mobile inspections, audits, checklists, and asset management for frontline teams across hospitality, retail, and manufacturing — directly comparable to Xenia's inspections/audits and corrective actions capabilities.
• Jolt: Jolt provides mobile-first operations execution software for restaurants and multi-location operators, covering checklists, inspections, food safety, and training — a direct head-to-head competitor to Xenia in the same food service and convenience verticals with overlapping feature set.
• Yoobic: Yoobic provides a frontline employee experience platform for retail and hospitality with mobile task management, audits, merchandising, and team communication — a direct competitor to Xenia in retail store operations and brand standards.
• MaintainX: MaintainX is a mobile-first operations and maintenance management platform for frontline teams, offering work orders, inspections, preventive maintenance, and procedures — a direct competitor that overlaps Xenia's work order, inspection, and asset management modules.
• Repsly: Repsly is a field execution and retail merchandising platform for CPG brands and retail merchandisers, offering mobile audits, store visits, and task management — comparable to Xenia's retail execution and audit workflows with overlap in multi-location retail use cases.
• Connecteam: Connecteam is an all-in-one employee app for deskless and frontline workers, covering task management, checklists, time clock, training, and communication — directly competing with Xenia for the same multi-location operations and frontline worker buyer.
• Zenput: Zenput is an operations execution platform purpose-built for multi-unit restaurant operators, providing task management, food safety audits, and brand standard inspections — directly competing with Xenia in QSR and casual dining with comparable customer logos.
• FORM (OpX): FORM (OpX) provides mobile task management, store walks, audits, and execution tools for multi-location retailers and restaurants — directly competing with Xenia for retail and food service operations buyers with overlapping task, audit, and merchandising features.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCq4m9bf5Wb_jrXtZ_MiV6Mw
• LinkedInlinkedin.com/company/xenia-app
• Instagraminstagram.com/xenia.team

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Xenia