Radix Health
Radix Health provides a digital front door SaaS platform (DASH) that helps medical practices and specialty groups streamline online appointment scheduling, patient reminders, contactless check-in, and referrals, integrating with major EHR systems and telehealth vendors. It sells primarily to US medical groups on a subscription-plus-transaction-fee model, with deep penetration in orthopedics.
- Company typePrivate
- Founded2015
- HeadquartersAtlanta, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Radix Health does
Radix Health is a private healthcare technology company founded in 2015 and headquartered in Atlanta, Georgia, that builds a 'digital front door' platform called DASH for medical practices and health systems. The platform enables online and phone-based appointment scheduling, multi-channel patient reminders (email, voice, text), contactless check-in, patient-reported outcomes collection, automated referral outreach, preventative care reminders, and co-pay collection at time of scheduling. It is organized into pre-visit, during-visit, after-visit, and between-visit modules, with an integrated DASH Telehealth module and a COVID-19 Vaccine Management add-on. The company operates a B2B2C model in which it sells primarily through enterprise field sales to medical groups and specialty practices (with notable concentration in orthopedics, plus gastroenterology, primary care, and multi-specialty), and patients access the platform as end-users of their provider.
The underlying technology is a SaaS scheduling and patient access layer designed to sit alongside — not replace — major practice management and EHR systems. Radix Health has built pre-built integrations with the four largest US ambulatory EHRs (Epic, athenahealth, eClinicalWorks, Allscripts), Salesforce for CRM, five telehealth vendors (Zoom, Ortholive, healow, OneTouchHealth, Updox), and Stripe for payments, and it operates as a HIPAA Business Associate. AI/automation features are applied at the feature level, including patient-to-provider matching, referral automation, and recall/appointment optimization, but no proprietary models or research output is disclosed. The company maintains a dual-entity footprint with corporate headquarters in Atlanta and an operations center in Franklin, Tennessee, under a Relatient sub-brand.
Radix Health generates revenue through healthcare provider SaaS subscriptions (quote-based, annual billing) combined with per-transaction fees for appointment scheduling, payment processing, and other patient interactions processed through the platform. The company employs 51-100 people, is self-described as a growth-stage startup, and reports no public revenue figures, limited disclosed funding history (one 2016 round with an undisclosed amount), and an unspecified investor base. Co-founders include a practicing physician, a data scientist, and an engineer, with current executive leadership including a Co-Founder/President/CPO, co-founder/president, CTO, and COO.
Radix Health firmographics
Firmographics- Name
- Radix Health
- Legal name
- Radix Health, Inc.
- Website
- https://radixhealth.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Radix Health provides a digital front door SaaS platform (DASH) that helps medical practices and specialty groups streamline online appointment scheduling, patient reminders, contactless check-in, and referrals, integrating with major EHR systems and telehealth vendors. It sells primarily to US medical groups on a subscription-plus-transaction-fee model, with deep penetration in orthopedics.
- Ownership category
- akta.pro rank
Radix Health industry classification
Industry- Product category
- Healthcare Patient Access Software
- NAICS
- Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (62412)
- SIC
- Services-Home Health Care Services (8082), Services-Health Services (8000)
- akta.pro primary industry
- Chronic Care & Remote Patient Monitoring (RPM) Platforms (HLALABAF)
- akta.pro secondary industry
- Hospital-at-Home & Acute Virtual Care Platforms (HLALABAC)
Keywords
Where Radix Health is headquartered
LocationHeadquarters
- HQ city
- Atlanta
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Radix Health business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Healthcare Provider SaaS Subscription: Radix Health provides its digital front door platform to medical practices on a subscription basis. Medical practices pay for access to the scheduling, patient access, and engagement tools to modernize their patient experience and improve operational efficiency.
- Per-Transaction Fees: Platform generates revenue through transaction-based fees for appointment scheduling, payment collection including co-pay collection at time of scheduling, and other patient interaction transactions processed through the platform.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise Healthcare Provider Plans |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
Radix Health product offering
Product offeringCore offering
Radix Health sells DASH, a digital front door SaaS platform that helps medical practices and health systems streamline appointment scheduling, modernize the patient experience, and run multi-channel patient communication across the pre-visit, during-visit, after-visit, and between-visit phases. The platform integrates with leading EHR and practice management systems and with telehealth providers, and is offered to providers on a subscription basis with transaction-based fees layered on top.
Product overview
Radix Health offers a unified platform called DASH (Digital Front Door Solutions) for medical practices. The platform consists of core scheduling and patient access capabilities augmented by specialized modules: Pre-visit Solutions (scheduling, co-pay collection, reminders), During-visit Solutions (registration, forms, contactless check-in), After-visit Solutions (surveys, service recovery, payments), and Between-visit Solutions (clinical data collection, referral automation, preventive care reminders). Telehealth functionality is integrated as the DASH Telehealth module. COVID-19 Vaccine Management Solutions are also offered as an additional module. The company also operates under the Relatient brand for patient access solutions.
Differentiator
Problem solved
Functional benefit
Products and services
- DASH A digital front door SaaS platform that helps medical practices and health systems streamline appointment scheduling, modernize the patient experience, and run multi-channel patient communication. It is sold to healthcare provider organizations on a subscription basis and is free for patients to use.
- COVID-19 Vaccine Management Solutions A solution built on Radix Health's platform that helps medical practices manage COVID-19 vaccination scheduling and patient communication.
- Relatient A patient access platform brand associated with Radix Health that offers scheduling and patient engagement solutions to medical practices, with its own demo-request URL and operations center.
Quantifiable outcome
- 41% of patients would switch to providers offering better digital experience, indicating market demand for solutions like Radix Health
- +3 more outcomes
Companies that use Radix Health
Customer profileNamed customers26 records
Segments2 records
Ideal customer profiles2 records
Radix Health technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration11 records
AI capability4 records
Feature6 records
Radix Health partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core.
- Athena HealthcoreIntegration partnership enabling Radix Health's scheduling and patient access platform to work with Athena Health's cloud-based EHR and practice management systems used by healthcare providers across the US.
- Epic SystemscoreIntegration with Epic's market-leading EHR platform, one of the most widely used electronic health record systems in the US healthcare market.
- eClinicalWorkscoreIntegration partnership with eClinicalWorks, a major EHR and practice management system vendor serving thousands of healthcare providers.
- AllscriptscoreIntegration partnership with Allscripts, providing connectivity to their EHR and practice management solutions for healthcare provider customers.
- SalesforcecoreIntegration with Salesforce healthcare cloud enabling patient relationship management and scheduling capabilities within the Salesforce ecosystem.
- ZoomcoreTelehealth integration partnership enabling virtual visit scheduling and coordination through Zoom's video platform.
- OrtholivecoreTelehealth partnership with Ortholive, a virtual care platform designed for orthopedic and musculoskeletal practices.
- healowcoreIntegration with healow (eClinicalWorks patient engagement platform) providing additional patient-facing tools and telehealth capabilities.
- OneTouchHealthcoreTelehealth integration partnership with OneTouchHealth for coordinated virtual care delivery.
- UpdoxcoreIntegration with Updox for enhanced patient communication and telehealth capabilities.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Radix Health competitors and assessment
Company assessmentDirect peers
- PatientPop (by Tebra): Practice growth and patient acquisition platform with scheduling, digital intake, telehealth, and patient communication tools for independent practices. Comparable to Radix on the digital front door and patient engagement stack.
- Luma Health: Patient scheduling and engagement platform offering self-scheduling, appointment reminders, telehealth integration, and referral management for medical groups. Closely overlaps Radix Health's pre-visit, during-visit, and between-visit modules.
- Phreesia: Publicly traded leader in patient intake, scheduling, and registration workflows for medical practices and health systems. Directly comparable to Radix Health's DASH platform on patient access, pre-visit check-in, and provider SaaS distribution model.
- Solutionreach: Patient relationship management and scheduling platform for medical and dental practices, providing reminders, recall, online scheduling, and patient communication. Directly comparable to Radix's patient engagement and communication modules.
- NexHealth: Patient experience platform offering online scheduling, digital forms, patient payments, and EHR-integrated workflows for medical practices. Competes in the same patient access and practice modernization category as Radix Health.
Broad incumbents
- Epic Systems: Dominant EHR vendor whose MyChart patient portal provides self-scheduling, telehealth, and patient communication. Functions as Radix's most important integration partner and its largest competitive threat if Epic expands native patient access features.
- athenahealth: Major cloud-based EHR and practice management vendor with athenaPatient consumer app and built-in patient scheduling/communication. Serves as both an integration partner and a potential native competitor to Radix Health.
- eClinicalWorks (healow): EHR and practice management vendor whose healow patient engagement platform offers scheduling, telehealth, and patient communication. Dual role as Radix integration partner and incumbent competitor.
Emerging players
- Relatient: Patient access and engagement platform operating as a sub-brand within the Radix Health ecosystem. Offers scheduling, reminders, surveys, and broadcast messaging directly comparable to DASH modules.
- Bridge Patient Portal: Enterprise patient engagement and portal solution for medical practices and health systems, offering scheduling, intake forms, and patient communications. Overlaps Radix Health's patient access and engagement offerings for ambulatory providers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Radix Health social profiles
Digital presenceRadix Health compliance and trust
Trust signalCompliance1 record
Radix Health financial estimates
Financial estimateRevenue estimate
Valuation estimate
Radix Health leadership team
Management profileNumber of profiles
Profiles6 records
Radix Health funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Radix Health M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Radix Health
What does Radix Health do?
Radix Health sells DASH, a digital front door SaaS platform that helps medical practices and health systems streamline appointment scheduling, modernize the patient experience, and run multi-channel patient communication across the pre-visit, during-visit, after-visit, and between-visit phases. The platform integrates with leading EHR and practice management systems and with telehealth providers, and is offered to providers on a subscription basis with transaction-based fees layered on top.
Is Radix Health a public or private company?
Radix Health is a private company. It is classified as venture growth investor backed and is currently operating.
When was Radix Health founded?
Radix Health was founded in 2015. It employs 51 to 100 people.
Where is Radix Health based?
Radix Health is headquartered in Atlanta, United States, in the North America region.
How does Radix Health make money?
Two revenue lines are on record. Healthcare Provider SaaS Subscription is the primary driver. The others are per-Transaction Fees.
Who are Radix Health's main competitors?
Direct peers on record are PatientPop (by Tebra), Luma Health, Phreesia, Solutionreach and NexHealth. Broad incumbents are Epic Systems, athenahealth and eClinicalWorks (healow). Emerging players are Relatient and Bridge Patient Portal.
Does Radix Health have an API?
No public API is recorded for Radix Health.
What industry is Radix Health in?
Radix Health's product category is Healthcare Patient Access Software. Its primary akta.pro industry code is HLALABAF, Chronic Care & Remote Patient Monitoring (RPM) Platforms, with a secondary code of HLALABAC, Hospital-at-Home & Acute Virtual Care Platforms. Its NAICS code is 62161 and its SIC code is 8082.