PointCentral
PointCentral is an enterprise-scale smart property automation platform, subsidiary of Alarm.com, serving multifamily, short-term, and single-family rental operators with cloud-managed access, HVAC, water, video, and self-guided tour solutions across thousands of properties.
- Company typePrivate
- Founded2012
- HeadquartersFairfax, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What PointCentral does
PointCentral is an enterprise-scale smart property automation platform that serves property managers and operators across three rental verticals: multifamily, short-term rentals, and single-family/build-to-rent. The platform combines cloud-based management software with a proprietary mix of Z-Wave, cellular, and cloud connectivity, enabling operators to remotely manage access control, smart locks, energy management (HVAC), water management, video doorbells, and self-guided tours across thousands of properties from a single dashboard. Hardware products include the Yale 800 Series Z-Wave Long Range multi-credential mortise lock co-developed with Yale (Fortune Brands Innovations) and the Alfred ML2 Z-Wave retrofit lock, with modules such as Nightly Arming for bulk portfolio security, Safety Button for resident personal protection, the LTR Dashboard, and the Video Intercom Mobile Directory expanding the product surface.
PointCentral operates as a wholly owned subsidiary of Alarm.com (Nasdaq: ALRM), leveraging its parent's cellular and cloud infrastructure for connectivity, while functioning as a distinct business unit led by President Sean Miller. The go-to-market combines direct enterprise field sales targeting large property managers (with named customers including Dasmen and Lilmar Properties), a nationwide authorized dealer and service provider network for installation and support, and an integration partner channel that includes all major property management software providers plus point solutions such as ButterflyMX, CheckpointID, and Engrain.
The revenue model is built on enterprise quote-based SaaS subscriptions billed annually plus hardware sales (smart locks, thermostats, water sensors, video doorbells), with additional ROI-driven tooling (10-year IRR and NOI ROI calculator) used as a lead-generation mechanism. Pricing is not publicly disclosed. The company maintains 11-50 employees, is incorporated as PointCentral, LLC in Virginia, and operates in the U.S. market with U.S.-based support as a stated differentiator.
PointCentral firmographics
Firmographics- Name
- PointCentral
- Legal name
- PointCentral, LLC
- Website
- https://pointcentral.com
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- PointCentral is an enterprise-scale smart property automation platform, subsidiary of Alarm.com, serving multifamily, short-term, and single-family rental operators with cloud-managed access, HVAC, water, video, and self-guided tour solutions across thousands of properties.
- Ownership category
- akta.pro rank
PointCentral industry classification
Industry- Product category
- Smart Property Automation Software
- NAICS
- Residential Property Managers (531311)
- SIC
- Operators Of Nonresidential Buildings (6512), Auto Controls For Regulating Residential & Comml Environments (3822)
- akta.pro primary industry
- Physical Security, Access Control & Visitor Management (HSAPAPAD)
- akta.pro secondary industry
- Multi-Family & Property Management Access Solutions (Common Area & Unit Access) (HSAHAEAE)
Keywords
Where PointCentral is headquartered
LocationHeadquarters
- HQ city
- Fairfax
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
PointCentral business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Supply Chain, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Smart Property Automation Platform Subscription: Enterprise-level platform subscription for property managers to manage smart property technology across portfolios. Revenue generated through recurring SaaS fees with additional hardware component costs.
- Smart Hardware Sales: Sale of smart property devices including smart locks, thermostats, water sensors, video doorbells, and access control hardware. Hardware is sold through authorized service providers and direct to property managers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise platform for large property managers and operators |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels8 records
PointCentral product offering
Product offeringCore offering
PointCentral provides an enterprise-scale cloud-based smart property automation platform that lets property managers remotely control access, HVAC, water, video, and self-guided tours across thousands of rental properties from a single dashboard. The offering bundles proprietary Z-Wave hardware (smart locks, thermostats, sensors, video doorbells) with cloud software, mobile apps, and integrations to all major property management software systems. It serves multifamily, short-term rental, and single-family rental/build-to-rent operators across the United States.
Product overview
PointCentral is an enterprise-scale all-in-one smart rental property automation platform designed for multifamily, short-term rental, and single-family rental property managers. The platform offers a modular architecture combining a central cloud-based dashboard with specialized modules: Access Management (smart locks, RFID, keypad codes, video intercoms), Energy Management (smart thermostats with AI-powered learning), Water Management (leak detection and shutoff), Video (smart doorbells), and Self-Guided Tours (prospect scheduling with accessibility features). Key hardware products include Yale Z-Wave locks developed in partnership with Yale, Alfred ML2 retrofit locks, and Smart Thermostat HQ. The platform integrates with major Property Management Software systems, CheckpointID, Engrain mapping, and ButterflyMX. Advanced features include Nightly Arming for bulk portfolio security automation, Safety Button for personal protection, LTR Dashboard for unified workspace management, and Community Level Management for multi-property operations. PointCentral operates as a subsidiary of Alarm.com, utilizing encrypted cellular and Z-Wave network technology for secure device connectivity.
Differentiator
Problem solved
Functional benefit
Products and services
- PointCentral Smart Property Automation Platform Cloud-based enterprise SaaS platform that lets property managers remotely manage smart property technology (access control, HVAC, water, video, and self-guided tours) across thousands of rental units from a single dashboard. Includes iOS/Android apps for property managers and residents, and integrates with all major property management software systems.
- Yale 800 Series Z-Wave Long Range Mortise Lock Industry's first online multi-credential Z-Wave Long Range mortise lock for multifamily communities, combining RFID badge access with Z-Wave remote management. Developed in partnership with Yale (Fortune Brands Innovations) and fully integrated with PointCentral's perimeter access and remote property management platform.
- Alfred ML2 Z-Wave Lock Retrofit Z-Wave smart lock that allows properties to add modern smart lock capabilities (remote control, scheduling) while preserving existing levers and mortise cylinders. Targeted at historic renovations and high-end multifamily properties where maintaining architectural integrity is important.
- Smart Thermostat HQ Combined smart thermostat and Z-Wave hub device that reduces equipment and installation cost by consolidating two devices into one. Uses AI-powered learning and geofencing to adapt to resident preferences, and provides predictive maintenance insights for HVAC health monitoring. Wall-mounted design provides stable Z-Wave network connectivity.
Quantifiable outcome
- Smart thermostats can reduce heating bills by 9-16% and cooling bills by 15-23%
- +3 more outcomes
Companies that use PointCentral
Customer profileNamed customers2 records
Segments3 records
Ideal customer profiles3 records
PointCentral technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability9 records
Feature8 records
PointCentral partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- Yale (Fortune Brands Innovations)coreStrategic product development partnership for Z-Wave Long Range lock technology. Yale, part of Fortune Brands Innovations, collaborated with PointCentral to develop the industry's first online multi-credential Z-Wave lock for multifamily communities, combining RFID badge access with Z-Wave remote management.
- Alarm.comcorePointCentral is a subsidiary of Alarm.com. The platform is powered by Alarm.com's cloud infrastructure and cellular connectivity technology.
- Property Management Software ProviderscorePointCentral interfaces with all major property management software providers in the multifamily industry, enabling automated workflows for digital key access for work orders, resident move-in/out, unattended showings, package delivery, and concierge services.
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
PointCentral competitors and assessment
Company assessmentBroad incumbents
- Resideo (Honeywell Home): Resideo, spun out of Honeywell, sells smart thermostats, water leak detectors, and security products to residential and multifamily markets. It is a broader incumbent with overlapping products (energy management, water management) but does not specialize in rental-portfolio automation.
- ADT (Securitas): ADT is a broad residential and small-business security incumbent offering smart home, video doorbells, and access control. While it does not specialize in enterprise multifamily automation, it competes for property amenity decisions at the consumer/brand layer.
Direct peers
- RemoteLock: RemoteLock provides cloud-based smart lock management for vacation rentals, multifamily, and commercial properties. It overlaps directly with PointCentral's access management and STR verticals.
- SmartRent: SmartRent is the closest direct competitor, providing enterprise smart home automation (smart locks, thermostats, access control, self-guided tours) for multifamily and single-family rental operators. Both companies sell subscription + hardware bundles to the same property management customer base.
- Latch: Latch is a direct peer focused on smart access and building automation for multifamily and mixed-use properties. Its hardware-plus-software platform competes head-to-head with PointCentral for enterprise multifamily access control deals.
Emerging players
- BuildingLink: BuildingLink provides resident management and building operations software for residential properties, including some access and amenity features. It is more an adjacent software platform than a direct hardware-automation competitor but competes for the property manager's tech stack budget.
- ButterflyMX: ButterflyMX is a video intercom and smart access provider widely deployed in multifamily, and is an integration partner of PointCentral. It competes most directly in the community access and visitor management use cases rather than full property automation.
- August Home (Yale/ASSA ABLOY): August (owned by Yale/ASSA ABLOY) provides smart lock technology widely used in short-term rentals and residential settings. It competes for smart-lock hardware on the same properties where PointCentral sells full automation suites.
Others
- Alarm.com (parent): Alarm.com is PointCentral's parent company and provides the cloud, cellular, and Z-Wave platform that powers PointCentral. While not a direct external competitor, its broader residential security portfolio creates both synergy and potential internal cannibalization considerations.
- Yale Home (Fortune Brands Innovations): Yale is both a hardware partner (joint development of the Z-Wave Long Range lock) and a partial competitor, selling smart locks directly to property managers and through ASSA ABLOY channels. Relevant for understanding lock-side competitive dynamics.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
PointCentral social profiles
Digital presencePointCentral financial estimates
Financial estimateRevenue estimate
Valuation estimate
PointCentral leadership team
Management profileNumber of profiles
Profiles2 records
PointCentral funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
PointCentral M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about PointCentral
What does PointCentral do?
PointCentral provides an enterprise-scale cloud-based smart property automation platform that lets property managers remotely control access, HVAC, water, video, and self-guided tours across thousands of rental properties from a single dashboard. The offering bundles proprietary Z-Wave hardware (smart locks, thermostats, sensors, video doorbells) with cloud software, mobile apps, and integrations to all major property management software systems. It serves multifamily, short-term rental, and single-family rental/build-to-rent operators across the United States.
Is PointCentral a public or private company?
PointCentral is a private company. It is classified as corporate owned and is currently operating.
When was PointCentral founded?
PointCentral was founded in 2012. It employs 11 to 50 people.
Where is PointCentral based?
PointCentral is headquartered in Fairfax, United States, in the North America region.
How does PointCentral make money?
Two revenue lines are on record. Smart Property Automation Platform Subscription is the primary driver. The others are smart Hardware Sales.
Who are PointCentral's main competitors?
Broad incumbents on record are Resideo (Honeywell Home) and ADT (Securitas). Direct peers are RemoteLock, SmartRent and Latch. Emerging players are BuildingLink, ButterflyMX and August Home (Yale/ASSA ABLOY). Others are Alarm.com (parent) and Yale Home (Fortune Brands Innovations).
Does PointCentral have an API?
No public API is recorded for PointCentral.
What industry is PointCentral in?
PointCentral's product category is Smart Property Automation Software. Its primary akta.pro industry code is HSAPAPAD, Physical Security, Access Control & Visitor Management, with a secondary code of HSAHAEAE, Multi-Family & Property Management Access Solutions (Common Area & Unit Access). Its NAICS code is 531311 and its SIC code is 6512.