Dentalflo AI
Dentalflo AI is a SaaS platform providing AI-powered voice, SMS, and chat receptionist services purpose-built for dental practices, with native integrations to five major dental practice management systems. It serves SMB and mid-market dental clinics primarily in Australia and the UK via subscription tiers priced from AU$299 to AU$899 per month.
- Company typePrivate
- Founded-
- HeadquartersRobina, Gold Coast, Australia
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Dentalflo AI does
Dentalflo AI operates a SaaS platform that provides AI-powered voice, SMS, and chat receptionist services purpose-built for dental practices. The technology stack combines large language models, natural language processing, and real-time speech processing with live calendar integration into dental practice management software (PMS) systems including Core Practice, Dental4web, Dental4windows, Dentally, Principle, and Praktika. Core capabilities include a 24/7 AI voice receptionist that handles inbound calls end-to-end (greeting, FAQ answering, appointment booking, rescheduling), two-way SMS agents, an embeddable web booking chat widget, multilingual patient communication across 20+ languages, a visual custom workflow manager for automated patient communication sequences, an AI-powered CRM that auto-syncs leads from Google and Facebook, and a browser-based telephony system with call transcription and summaries. The product is positioned as a single consolidated system replacing multiple third-party tools (CRM, call tracking, forms, scheduling).
The company monetizes through four monthly subscription tiers priced in Australian dollars: Web Flo at AU$299/month for chat and booking only, Voice Flo at AU$499/month for inbound AI voice, Engage Flo at AU$899/month for the full inbound/outbound voice plus SMS plus CRM suite (the most popular tier), and Growth Flo as a custom-priced enterprise tier for practices with five or more locations. Pricing is in AUD with plans starting from AU$299/month after a 7-day free trial that is currently restricted to APAC Dentally clinics. GTM combines a product-led free trial motion with sales-assisted demos for larger prospects, supported by channel referrals from five PMS partners and content marketing across the dental-operations domain.
Dentalflo AI is a privately held, bootstrapped company structured as Dentalflo AI Pty Ltd in Australia (Gold Coast, QLD) and Dentalflo AI Ltd in the United Kingdom (London), with no disclosed funding rounds or institutional investors. The company has 7 employees, 22+ named Australian dental clinic customers including The Smile Outlet, Coast Family Dental, Ersoy Dental, and Dentistry on Coolum, and reports compliance with HIPAA, SOC 2 Type 2, and PCI DSS standards.
Dentalflo AI firmographics
Firmographics- Name
- Dentalflo AI
- Legal name
- Dentalflo AI Pty Ltd
- Website
- https://dentalflo.com.au
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Dentalflo AI is a SaaS platform providing AI-powered voice, SMS, and chat receptionist services purpose-built for dental practices, with native integrations to five major dental practice management systems. It serves SMB and mid-market dental clinics primarily in Australia and the UK via subscription tiers priced from AU$299 to AU$899 per month.
- Ownership category
- akta.pro rank
Dentalflo AI industry classification
Industry- Product category
- Dental Practice Management Software
- NAICS
- Software Publishers (513210)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL)
- akta.pro secondary industry
- Patient Relationship Management (PRM) & CRM for Provider Growth (Marketing/Outreach) (HLACAEAO)
Keywords
Where Dentalflo AI is headquartered
LocationHeadquarters
- HQ city
- Robina, Gold Coast
- HQ country
- Australia
- HQ region
- Oceania
Offices2 records
Markets served
Dentalflo AI business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- Subscription SaaS - Web Flo: Entry-level subscription tier providing 24/7 web chat and booking with PMS integration for up to 10 practitioners. Billed monthly.
- Subscription SaaS - Voice Flo: Mid-tier subscription with inbound AI Voice and telephony integration for solo or multi-agent setups. Includes PMS integration.
- Subscription SaaS - Engage Flo: Full-featured tier combining inbound and outbound AI Voice, SMS, CRM workflows, and patient engagement tools. Most popular tier.
- Custom Enterprise - Growth Flo: Custom pricing for practices with 5+ locations or custom needs in setup and volume. Contact sales for quote.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Web Flo - AU$299/month - 24/7 web chat and booking with PMS integration |
| Subscription | Monthly | Voice Flo - AU$499/month - Inbound AI Voice with telephony |
| Subscription | Monthly | Engage Flo - AU$899/month - Inbound & outbound AI Voice + SMS + CRM |
| Subscription | Multi-year contract | Growth Flo - Custom pricing - For 5+ locations or custom needs |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Dentalflo AI product offering
Product offeringCore offering
Dentalflo AI sells a subscription SaaS platform that combines an AI Voice Receptionist, AI Booking Chat Widget, SMS AI agents, AI-powered CRM, and custom workflow automation for dental practices. The platform integrates natively with major dental practice management systems to automate 24/7 patient calls, appointment booking, reminders, and lead capture. Offered in four monthly tiers (Web Flo AU$299, Voice Flo AU$499, Engage Flo AU$899, Growth Flo custom) targeted at solo practitioners through multi-location dental groups.
Product overview
Dentalflo AI is a unified SaaS platform offering AI-powered patient communication and practice management solutions for dental practices. The product portfolio consists of four subscription tiers (Web Flo at $299/month, Voice Flo at $499/month, Engage Flo at $899/month, and Growth Flo as a custom enterprise tier) built on a common AI platform. Core capabilities include AI voice receptionist for 24/7 call handling, AI chat widget for web booking, SMS automation, CRM for lead management, and practice management software integrations. The platform is designed to replace multiple separate tools (CRM, call tracking, forms, lead capture) with a single integrated system.
Differentiator
Problem solved
Functional benefit
Brands
- Web Flo: AU$299/month plan providing 24/7 web chat and booking with PMS integration for up to 10 practitioners.
- Voice Flo
- Engage Flo
- Growth Flo
Products and services
- Web Flo 24/7 AI-powered web chat and booking widget with PMS integration for up to 10 practitioners. Embeds on the practice website and books appointments directly into the live calendar.
- Voice Flo Inbound AI Voice Receptionist service with PMS and telephony integration for solo or multi-agent dental practices. Handles 24/7 call answering, appointment booking, and rescheduling through conversational AI.
- Engage Flo Full-featured tier combining inbound and outbound AI Voice with two-way SMS, AI-powered CRM workflows, and automated patient engagement tools including overdue-patient recall outreach.
- Growth Flo Custom enterprise tier for dental practices with 5+ locations or specialized setup and call-volume requirements. Pricing and configuration are quoted by the sales team on multi-year contracts.
- Dentalflo AI Platform All-in-one AI-powered SaaS platform for dental practice patient communication and management. Combines voice AI, SMS automation, CRM, booking, web telephony, multilingual support, and PMS integration as the unifying product sold under subscription tiers.
Quantifiable outcome
- 96 new patients booked in 30 days for single clinic
- +4 more outcomes
Companies that use Dentalflo AI
Customer profileNamed customers5 records
Segments2 records
Ideal customer profiles2 records
Dentalflo AI technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
AI capability9 records
Feature8 records
Dentalflo AI partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core.
- DentallycoreOfficial integration partner with Dentally (APAC dental PMS). Dentalflo AI's Voiceflo is officially integrated with Dentally, enabling bookings to sync straight into the Dentally calendar. Special 7-day free trial available exclusively for APAC Dentally clinics.
- Core PracticecoreNative integration partner with Core Practice dental practice management system. Dentalflo AI integrates directly with Core Practice to automate calls, bookings, and follow-ups.
- Dental4web (Centaur Software)coreNative integration partner with Dental4web dental practice management system (operated by Centaur Software). Dentalflo AI connects directly to Dental4web for seamless automation.
- PrinciplecoreNative integration partner with Principle dental practice management system for seamless calendar and booking integration.
- PraktikacoreNative integration partner with Praktika dental practice management system for seamless automation and booking integration.
Scale indicators7 records
Recent moves5 records
Expansion highlights5 records
Dentalflo AI competitors and assessment
Company assessmentEmerging players
- Synthflow: Synthflow provides no-code AI voice agent builders for SMBs including appointment booking and customer service. It competes on AI voice capabilities though without Dentalflo's vertical dental specialization and PMS integrations.
- Bland AI: Bland AI provides AI phone agents for inbound and outbound calling across SMB and enterprise use cases including healthcare appointments. Its horizontal AI voice platform competes with Dentalflo on price and capability, though it lacks Dentalflo's dental-specific workflow depth.
- PolyAI: PolyAI builds enterprise conversational voice assistants for customer service including healthcare, hospitality, and financial services. While broader in vertical focus than Dentalflo, it competes for healthcare voice AI budgets and could move down-market into dental practices.
- Adit: Adit offers dental practice management software combined with patient communication, online scheduling, and digital marketing tools. It is comparable to Dentalflo as an integrated SaaS platform targeting dental practices, though it includes broader PMS functionality alongside communication features.
Regional players
- Dental Intelligence: Dental Intelligence offers patient communication, scheduling, and practice analytics tools for dental practices primarily in the North American market. It overlaps with Dentalflo on patient engagement and scheduling functionality, though without AI voice receptionist focus.
Broad incumbents
- Klara: Klara is a patient communication platform for healthcare practices offering two-way messaging, appointment reminders, and patient outreach. It competes with Dentalflo's SMS AI agents and patient engagement features across a broader healthcare vertical including dental.
- Weave: Weave is an established patient communication and engagement platform serving dental, medical, and veterinary practices with texting, calling, scheduling, and review management. It competes with Dentalflo's Engage Flo and CRM features but as a broader, more mature platform player.
- RevenueWell (Modento): RevenueWell (now Modento) is a dental-specific patient relationship management platform offering patient communication, recall automation, reviews, and engagement tools. It overlaps with Dentalflo's patient engagement, SMS, and CRM capabilities for dental practices.
Direct peers
- Goodcall: Goodcall offers AI voice agents for SMBs including dental practices, handling inbound calls, appointment booking, and customer inquiries 24/7. It competes directly with Dentalflo's AI Voice Receptionist, though it serves a broader SMB vertical mix rather than being dental-specific.
- Frontdesk AI: Frontdesk AI provides an AI receptionist specifically built for dental practices with appointment booking, patient communication, and PMS integration. It is the closest direct competitor to Dentalflo AI in the vertical AI dental receptionist space, serving similar SMB dental clinic customers with comparable AI voice and SMS capabilities.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Dentalflo AI social profiles
Digital presenceDentalflo AI compliance and trust
Trust signalCompliance3 records
Dentalflo AI financial estimates
Financial estimateRevenue estimate
Valuation estimate
Dentalflo AI leadership team
Management profileNumber of profiles
Dentalflo AI funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Dentalflo AI M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Dentalflo AI
What does Dentalflo AI do?
Dentalflo AI sells a subscription SaaS platform that combines an AI Voice Receptionist, AI Booking Chat Widget, SMS AI agents, AI-powered CRM, and custom workflow automation for dental practices. The platform integrates natively with major dental practice management systems to automate 24/7 patient calls, appointment booking, reminders, and lead capture. Offered in four monthly tiers (Web Flo AU$299, Voice Flo AU$499, Engage Flo AU$899, Growth Flo custom) targeted at solo practitioners through multi-location dental groups.
Is Dentalflo AI a public or private company?
Dentalflo AI is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Dentalflo AI founded?
Dentalflo AI was founded in -1. It employs 1 to 10 people.
Where is Dentalflo AI based?
Dentalflo AI is headquartered in Robina, Gold Coast, Australia, in the Oceania region.
How does Dentalflo AI make money?
Four revenue lines are on record. Subscription SaaS - Web Flo is the primary driver. The others are subscription SaaS - Voice Flo, subscription SaaS - Engage Flo and custom Enterprise - Growth Flo.
Who are Dentalflo AI's main competitors?
Emerging players on record are Synthflow, Bland AI, PolyAI and Adit. Dental Intelligence is listed as a regional player. Broad incumbents are Klara, Weave and RevenueWell (Modento). Direct peers are Goodcall and Frontdesk AI.
Does Dentalflo AI have an API?
No public API is recorded for Dentalflo AI.
What industry is Dentalflo AI in?
Dentalflo AI's product category is Dental Practice Management Software. Its primary akta.pro industry code is HDAAAFAL, Contact Center Speech AI (agent assist, IVR automation), with a secondary code of HLACAEAO, Patient Relationship Management (PRM) & CRM for Provider Growth (Marketing/Outreach). Its NAICS code is 513210 and its SIC code is 7372.