Dupliq

What Dupliq does

Dupliq is a privately-held UK managed workplace technology and services provider headquartered in Great Notley, Essex, founded in 1999 and operating four regional offices (Essex, Sheffield, London, Birmingham). The company serves enterprise customers, SMEs, schools, charities, and public sector organisations across the United Kingdom with a four-pillar service portfolio: managed print services (photocopiers, printers, scanners from Canon, Konica Minolta, Epson, Ricoh, and Lexmark with real-time monitoring, proactive maintenance, secure print release, and 2/4-hour SLAs); document management and workflow automation (Zeendoc and DocuWare platforms with OCR capture, invoice processing, and HR document workflows); telecoms and mobile services (hosted VoIP via Gamma/Webex, 8x8, RingCentral, and 3CX with Microsoft Teams integration and consolidated mobile estate billing); and workplace vending (coffee and snack machines from CoffeTek, Jura, Franke, and Crane). Notable named customers include Fulham FC (Official Managed Print Partner), Hilton Hotels & Resorts, Age UK, Saracens, Bremont Chronometers, Bolt Burdon Kemp, Birkett Long, and Mr Fothergill's.

Dupliq's underlying technology is primarily integrator-driven rather than proprietary, combining multi-vendor OEM hardware, third-party software platforms (Zeendoc, DocuWare, Umango, PaperCut, Print Audit, UniFlow, Therefore), and carrier relationships into a managed service stack. The company differentiates through PrintReleaf sustainability integration (reforestation linked to paper consumption, verified via Global Forest Watch) and the Fulham FC sports sponsorship for B2B brand positioning. Proactive real-time monitoring with strict SLAs and end-to-end print security (PINs, cards, biometrics, follow-me printing, watermarking) represent the most defensible technical capabilities. The company holds WEEE Directive compliance for end-of-life device recycling and operates with a stated 'family values within a corporate framework' positioning.

The business model combines recurring managed services contracts (print, telecoms, document management subscriptions), one-time hardware resale (photocopiers, coffee machines), and professional services for implementation and consulting. Pricing is quote-based with bespoke solution design rather than publicly disclosed, and the go-to-market is direct enterprise field sales with tailored consultations and ongoing account management. The company employs approximately 35 people and operates without disclosed outside investment, M&A activity, or public listing.

Name

Dupliq

Legal name

Dupliq

Website

https://dupliq.co.uk

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Dupliq is a privately-held UK managed workplace services provider offering integrated managed print, document management/workflow, cloud telecoms, and vending solutions to enterprise, SME, education, charity, and public sector customers across four UK regional offices.

Ownership category

akta.pro rank

Product category

Managed Workplace Technology Services

NAICS

Office Machinery and Equipment Rental and Leasing (532420), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Computer & Office Equipment (3570), Services-Management Services (8741), Services-Prepackaged Software (7372)

akta.pro primary industry

Print & Peripheral Services (Managed Print, scanners, peripherals) (BPAEAIAM)

Keywords

• Managed print services
• Document management
• Workplace technology
• Business telecoms
• Vending solutions

Headquarters

HQ city

Great Notley

HQ country

United Kingdom

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Managed Print Services: Ongoing managed print services including device provision, maintenance, monitoring, and supply replenishment. Subscription-based model with proactive support and SLA-backed service.
2. Hardware Sales: Sale of photocopiers, printers, scanners, multifunctional devices from Canon, Epson, Ricoh, Konica Minolta, and Lexmark.
3. Telecom Services: Hosted VoIP telephony and mobile estate management services with consolidated billing across major networks.
4. Vending Solutions: Coffee machines and vending machines with ongoing maintenance packages. Includes bean-to-cup, instant, and vending coffee machines from brands like CoffeTek, Jura, and Franke.
5. Document Management Software: Document management and workflow automation software including Zeendoc and DocuWare platforms with subscription licensing.
6. Professional Services: Implementation, training, and consulting services for document management, print infrastructure, and telecom solutions.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Dupliq is a UK managed services provider that delivers four integrated workplace technology offerings to businesses: managed print services (photocopiers, printers, scanners, and multifunctional devices from Canon, Epson, Ricoh, Konica Minolta, and Lexmark with real-time monitoring and proactive maintenance); document management and workflow automation (DocuWare and Zeendoc platforms with OCR capture and invoice processing); cloud-hosted VoIP telephony and mobile estate management; and workplace vending solutions (coffee and snack machines from CoffeTek, Jura, Franke, and Crane).

Product overview

Dupliq is a managed services provider offering an integrated suite of workplace technology solutions. The portfolio centers on four core service areas: Managed Print Services (photocopiers, printers, scanners from Canon, Konica Minolta, Epson, Ricoh, Lexmark with real-time monitoring and proactive maintenance), Document Management & Workflows (encompassing Document Management Software, Workflow Automation, Document Capture, Invoice Processing, Scanning Solutions, and branded platforms Zeendoc and DocuWare for HR document management), Telecoms & Mobile (Hosted VoIP Telephony, Microsoft Teams Integration, Mobile Services, and Webex for Gamma collaboration), and Vending (Coffee Machines and Vending Machines from partner brands CoffeTek, Jura, Franke, and Crane). These solutions work together to streamline document workflows, optimize print infrastructure, enhance communications, and provide workplace amenities under a unified managed services model.

Differentiator

Problem solved

Functional benefit

Brands

• PrintReleaf: An innovative eco-platform designed to help businesses sustain and enhance the global forestry system. Equates 8,333 sheets of standard A4 paper per tree for reforestation.
• Zeendoc
• DocuWare

Products and services

• Managed Print Services Comprehensive managed print solution providing real-time monitoring, proactive maintenance, automated supply management, secure print release, and SLA-backed support for UK organisations seeking to optimise print infrastructure and reduce operational costs.
• Photocopiers and Printers Sale and supply of multifunctional copiers, printers, scanners, and fax machines from leading OEMs (Canon, Konica Minolta, Epson, Ricoh, Lexmark), ranging from compact office units to high-capacity systems with wireless connectivity and secure print features.
• Document Management and Workflow Software (Zeendoc and DocuWare) Electronic document management, OCR-based capture, automated workflow routing, and invoice processing platforms delivered through Zeendoc and DocuWare, with HR self-service portals, GDPR/ISO compliance support, and mobile-friendly cloud access for UK businesses.
• Hosted VoIP Telephony and Mobile Services Cloud-hosted VoIP telephony with crystal-clear calls, unified messaging, video collaboration, Microsoft Teams integration, and consolidated mobile estate management across major UK networks, eliminating on-site hardware requirements and reducing maintenance costs.
• Vending and Coffee Machine Solutions Workplace coffee and vending solutions including bean-to-cup, instant coffee, and cold drink/snack vending machines from brands such as CoffeTek, Jura, Franke, and Crane, with customisable contents, contactless payment options, energy-efficient equipment, and ongoing maintenance packages for UK workplaces.

Quantifiable outcome

• Paper usage reduction of up to 50% with duplex printing defaults
• +2 more outcomes

Named customers17 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability1 record

Feature9 records

Partnerships

19 partnerships are on record, tiered flagship, core, strategic and minor.

• Fulham FCflagshipStrategic or Co-development PartnerOfficial Managed Print Partner of Fulham Football Club providing managed print solutions across Craven Cottage and the training ground. Partnership includes exclusive fan experiences, VIP box access at home games, unique rewards, and community initiatives.
• CanoncoreTechnology or IntegrationTechnology partner providing multifunctional copiers, printers, scanners, and fax machines. Canon equipment is part of Dupliq's managed print offerings with advanced features including wireless connectivity.
• EpsoncoreTechnology or IntegrationTechnology partner supplying printers and imaging equipment for Dupliq's managed print services.
• RicohcoreTechnology or IntegrationTechnology partner providing office equipment for managed print solutions with secure print features.
• Konica MinoltacoreTechnology or IntegrationTechnology partner supplying multifunctional devices and production printing equipment.
• LexmarkcoreTechnology or IntegrationTechnology partner providing printing solutions integrated into managed print services.
• CoffeTekcoreTechnology or IntegrationVending partner supplying bean-to-cup and instant coffee machines for workplace solutions.
• JuracoreTechnology or IntegrationPremium coffee machine brand partner for high-end workplace coffee solutions.
• FrankecoreTechnology or IntegrationCoffee machine partner supplying commercial-grade equipment for workplace vending solutions.
• ZeendoccoreTechnology or IntegrationDocument management software partner providing digitisation, organisation, and workflow automation for businesses.
• DocuWarecoreTechnology or IntegrationCloud-based document management platform partner for HR automation, centralised records, and compliance workflows.
• GammastrategicTechnology or IntegrationTelecom partner providing Webex cloud-based collaboration platform with HD video conferencing, messaging, and integrations.
• 8x8strategicTechnology or IntegrationTelecom partner for cloud communication and contact centre solutions.
• RingCentralstrategicTechnology or IntegrationTelecom partner providing unified communication as a service (UCaaS) solutions.
• 3CXstrategicTechnology or IntegrationTelecom partner providing open-platform IP PBX for business communications.
• PrintReleafcoreStrategic or Co-development PartnerEco-platform partner that measures, offsets, and verifies reforestation linked to paper consumption. Formula of 8,333 sheets per tree integrated with Global Forest Watch.
• SpiritfilledminorGTM or Marketing PartnerEvent partner hosting whisky tasting experience at Leadership Link networking events.
• Wren SterlingminorGTM or Marketing PartnerGuest speaker partnership - Sarah Herd, Head of Workplace at Wren Sterling speaking at Leadership Link event on workplace benefits and employee wellbeing.
• Essex Chambers of CommercestrategicGTM or Marketing PartnerBusiness network partnership for networking events including Expo at Chelmsford Racecourse.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Ricoh UK: UK arm of global OEM Ricoh offering direct managed print services and document solutions. Competes with Dupliq as an OEM-direct incumbent with larger scale, broader portfolio, and direct procurement leverage on hardware.
• HP UK (HP Managed Print Services): UK operations of HP offering managed print services, printers, and document workflow solutions. Competes with Dupliq with global scale, deep R&D, and direct enterprise sales coverage.
• Xerox UK: UK arm of global MPS leader Xerox offering comprehensive managed print, document, and workplace services. Represents the global incumbent standard Dupliq competes against for enterprise accounts.
• Canon UK: UK subsidiary of Canon offering office imaging hardware and direct managed print services. A core Dupliq technology partner that also competes directly via its own MPS programmes at scale.
• Konica Minolta Business Solutions UK: UK operations of Konica Minolta providing direct managed print and document management services. Competes with Dupliq in MPS, particularly in enterprise accounts, leveraging hardware manufacturing scale.

Direct peers

• Midshire: Independent UK managed print services provider serving SMEs and mid-market with bundled workplace technology. Most directly comparable to Dupliq in size, customer segment, and multi-vendor MPS model.
• Banner Managed Communication: UK managed print and communications provider with national coverage. Comparable to Dupliq in MPS, document workflow, and telecoms bundling across UK enterprise and SMB segments.
• United Carlton: UK managed print services provider offering hardware, software, and managed services to enterprise customers. Closely comparable to Dupliq in customer base, service scope, and competitive positioning.
• Intec Business Solutions: UK managed services company specialising in managed print, document management, and workplace technology. Comparable to Dupliq in bundled service model and mid-market/enterprise customer focus.
• PrintLogic: UK managed print and document solutions specialist serving enterprise and SMB customers. Directly comparable to Dupliq in core MPS offering, multi-vendor approach, and UK-focused regional service delivery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/dupliq
• Instagraminstagram.com/dupliq_ltd

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dupliq